Customer Care Executive Female Graduate Jobs in Visakhapatnam

Urgent Requirement...Immediate JoiningNo of Openings ; 10 customer Support Executive, Team Leads ( 3 Positions), Admin Executive (5 Positions)Team Leads : 20,000 to 30,000 ( Male and Female)Admin Executive : 20000 ( Female)Contact HR's :Ravi 9676907555Rama Devi 97o4564774We have vacant of 10 Customer Care Executive Jobs in Gajuwaka, Visakhapatnam, for Freshers Educational Qualification : B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Sc, B.E, Other Bachelor Degree Skill Microsoft Excel,Customer Handling,Customer Care,Customer Support etc.

Customer Care voice Process

ADROIT SOFTWARE TECHNOLOGY is looking for CUSTOMER SERVICEREPRESENTATIVE to join our dynamic team and embark on a rewardingcareer journey Responsible for handling customer inquiries and complaints, providinginformation and resolving issues in a prompt and friendly manner Act as the first point of contact for customers and play a critical role inbuilding and maintaining customer loyalty Efficiently schedule and confirm customer appointments based on serviceavailability and customer preferences Interact with customers in a friendly and helpful manner to gather necessaryinformation for appointment scheduling Provide information about services, answer customer inquiries, and offerassistance with any scheduling-related concerns. Strive to enhance the overall customer experience by meeting or exceedingappointment scheduling expectations Gather feedback from customers and relay valuable insights to improvescheduling processes Manage inbound and outbound calls to schedule appointments for customers Engage with customers to understand their scheduling preferences andservice requirements. Utilize scheduling software and tools to book appointments accurately andefficiently. Handle rescheduling requests, cancellations, and any other appointment related inquiriesSkills Required: Excellent English language skills (C1 & C2 Level) Excellent verbal and written communication skills. Ability to communicate professionally and effectively with clients and internalteam members. Strong organizational and time-management skills. Proactive approach to problem-solving and the ability to handle unexpectedscheduling issues. Previous experience in customer service or a client-facing role is preferred. Familiarity with scheduling software or appointment booking systems.Languages : English (Required) Hindi (Required)Flexible to work for 6 Days morning shiftQualification :Graduate, diploma or equivalent. Additional education or relevant c

conducting customer satisfaction surveys to understand what areas of the company's services need improvementscatering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolutioncurating streamlined email and social media communication mediums for offers, updates and much moredealing with customer issues and churning out an easy-to-follow solutionmanaging payment and delivery of customer ordershelping customers choose the right product for their requirements and budgethandling customer concerns and complaints in a timely mannerinforming customers of upcoming promotions or deals

Hiring Customer Service Executive(Female Candidates) for entire Andhra Pradesh & Telangana LocationsExperience: 1 to 3 Years (Most prefer Automobile Background)Qualification: Any Degree/B.Tech (Min.Basis Computer Knowledge)Resposibilities:Handle all complaints & attending all leads, quiriesMeet Personal / Team Bidclub & GAP targetsManage all Walk in customersGenerate Sales Leads

Responsibilities:Provide accurate, valid and complete information by using the right methods/toolsHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionFollow communication procedures, guidelines and policiesFamiliarity with CRM systems and practicesProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively.Qualification: Any Graduate with 1 year of experience in customer service role.

Customer Service Associate Duties and Responsibilities:1.Answer incoming calls and emails in an efficient manner2.Identify customer questions, concerns, and overall needs3.Provide accurate answers and solutions to customer queries4.Collaborate with immediate team, other customer service teams, sales team, and other company departments to ensure overall customer and product satisfactionQualification Required:Any Degree with Good communication skills