Customer Care Executive Female 12th Pass Jobs in Tirunelveli

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  • Fresher
  • 1.3 Lac/Yr
  • Tirunelveli
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Domestic BPO Domestic Calling Domestic Voice Process Inbound Process Inbound Voice Process Inbound Calls Handling
We are seeking a dedicated and enthusiastic female Customer Care Executive who is a fresher and eager to start their career. This position is based in Tirunelveli and allows you to work from the comfort of your home. Key Responsibilities: - Responding to Customer Inquiries: You will assist customers by answering their questions and resolving issues through various communication channels such as phone, email, or chat. - Providing Information: You will explain our products or services clearly to customers, ensuring they have all the information needed to make informed decisions. - Maintaining Records: You will accurately document customer interactions and maintain records to help improve our service. - Collaborating with Team: You will work closely with team members to share insights and improve customer experience continuously.Required Skills and Expectations: High school education is a must, and we are looking for candidates who are freshers with a positive attitude. You should have excellent communication skills in English and local languages, be customer-oriented, and possess strong problem-solving abilities. Basic computer knowledge is essential for handling queries efficiently. A willingness to learn and adapt to new technologies and processes is required. We expect you to be reliable, punctual, and able to maintain a professional demeanor while interacting with customers.
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Radhapuram Tirunelveli
Speaks Fluent English International Process MS-excel Outbound Voice Process Inbound Process Customer Relationship International BPO Proficiency in English Active Listening BPO
Key Responsibilities:1. Handle international customer inquiries: Respond to customer queries and provide information about products or services offered by the company to customers located in different countries.2. Resolve customer complaints: Address and resolve customer issues and complaints in a timely and professional manner to ensure customer satisfaction and loyalty.3. Process orders and returns: Assist customers with placing orders, processing returns, and tracking shipments to ensure a seamless buying experience.4. Communicate with international team: Collaborate with the international team to coordinate customer support efforts and provide feedback on customer trends and preferences.Required Skills and Expectations:1. Excellent communication skills: Ability to clearly and effectively communicate with customers from different countries via phone, email, or chat channels.2. Problem-solving skills: Capacity to quickly assess customer issues, identify solutions, and resolve problems to meet customer needs.3. Multitasking abilities: Capable of handling multiple customer inquiries and tasks simultaneously while maintaining high-quality service.4. Cultural sensitivity: Understanding and respect for different cultures and customs to ensure respectful and effective communication with international customers.
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  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Tirunelveli
Customer Handling Customer Relationship Customer Management Customer Communication Customer Service
Only feme candidate , sales service work experience. Direct employee
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  • 0 - 2 yrs
  • 1.3 Lac/Yr
  • Tirunelveli
Customer Care Consultant Customer Care Representative Customer Associate Customer Sales Executive
Inbound / Outbound CallingTelecallingTaking Appointments for VehiclesGood Communication SkillHospitality and Greeting CustomersTarget based job
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