Customer Care Executive Female 12th Pass Jobs in Madurai

We are looking for a Customer Care Executive who is a fresh graduate and female, to join our team working from home in Madurai. This is a full-time position focused on providing exceptional customer service experiences.Key Responsibilities:- Answer Customer Queries: You will respond to questions and concerns from customers through calls, chats, or emails, ensuring they receive accurate information and assistance promptly.- Provide Product Information: It is essential to guide customers about our products and services, helping them understand features and benefits clearly.- Resolve Issues: You will listen to customer complaints and provide solutions or escalate them to the appropriate department, ensuring high customer satisfaction.- Update Customer Records: Keeping accurate records of customer interactions, transactions, and feedback is critical for maintaining effective communication and service quality.- Maintain Professionalism: You are expected to handle all customer interactions with a polite and professional demeanor, reflecting the values of our company.Required Skills and Expectations:- Communication Skills: You must possess excellent verbal and written communication skills to convey information clearly and effectively.- Problem-Solving Skills: The ability to think critically and resolve issues quickly is essential to ensure customer satisfaction.- Computer Literacy: Basic computer skills and familiarity with software applications are necessary for data entry and customer interaction.- Team Player: Being cooperative and working well with others is important, even while working from home.- Positive Attitude: A friendly and positive approach to customer service will help create a pleasant experience for customers and foster long-term relationships.

We are looking for a polite, responsible, and service-oriented Customer Care Executive to handle student/parent enquiries, provide course information, and support daily office operations.Responsibilities:Handle incoming calls, walk-in enquiries, and WhatsApp queries from students and parents.Provide accurate information about courses, fees, schedules, and admissions.Assist with student registrations, form filling, and document verification.Maintain records of enquiries and follow-up details.Coordinate with faculty, admin team, and management for student-related updates.Manage front desk activities with a friendly attitude.Resolve complaints or issues professionally and escalate when required.Support counselling team in scheduling orientations and meetings.Requirements:Qualification: Any DegreeExperience: Fresher or 02 years in customer service/front office Good communication skills (Tamil & English; Hindi optional)Phone handling and basic computer knowledge (MS Office, email, CRM)Pleasant personality, patience, and student-friendly approachAbility to work in a fast-paced environmentEmployment Type: Full-timeContact: ARUL DIVYA PHR Executive

Hi all,Opening for Customer Care Executives and Opening for Hotel and Tourism Industry with multiple hirings including other sectors, Internship will be provided for 1 month as on job training.Eligibility Criteria:-Any Graduates or Higher Secondary Passed OutAge Bar-18-27Experience - Freshers also can applyShifts- General and Day shiftLocation- Madurai