Customer Care Executive 12th Pass Fresher Jobs in Bilaspur

Job DetailsLocation: One97 Communications Ltd (Paytm), 1st floor , Above Ashirwad Distributor near Dindayal Garden, Bilaspur, ChhattisgarhEmployment Type: Permanent Employment (Full-time)Work Type: on-siteNo of Openings: 30Created At: 16 September 2025Updated At: 25 September 2025Salary: ,INR 16000 - 21000 / monthlyApplication Deadline: Not specifiedDescription:Job Summary:Paytm is seeking enthusiastic and customer-focused Field Executives to join our Service Department across various locations in Chhattisgarh. This is a service-oriented role, not a sales position. You will visit merchants and help resolve product-related issues while ensuring smooth usage of Paytm services and devices.Key Responsibilities:1. Service Support Tasks:Visit customers for servicing of Paytm deviceReplace faulty Soundbox / QR Code.Replace non-working EDC (Card Swipe) machines.Assist customers in activating and using Paytm services.Reactivate services for old or inactive Paytm users (win-back).2. Cross-Selling & Onboarding:Educate merchants about:Gold SIPLoan and Insurance productsConduct Welcome Visits for newly onboarded loan merchants.Daily Target:Complete 10+ tasks per day, combining both service and cross-sell activities.Salary & Benefits:21,000 CTC16,500 In-Hand SalaryAdditional Incentives based on task performanceCandidate Requirements:Good communication and customer handling skillsMust own a SmartphoneMust have a Bike and a Valid Driving LicenseMobile number must be linked to Aadhaar and Bank AccountWhy Join Us?Fixed salary with performance-based incentivesOpportunity to work with one of Indias leading digital platformsHands-on field experience and career growth in the service domainSkills:SalesMarketing00Experience: Not specifiedQualification Requirements: 12thAbout the CompanyName: One 97 Communications Ltd,Address:Area: Above Ashirwad Distributor near Dindayal GardenCity: BilaspurPincode: ChhattisgarhStreet: One97 Communications Ltd (Paytm), 1st floorLocation Link: View on MapHiring Need: Immediate

Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.

A Passenger Service Executive (PSE) is a vital part of the aviation industry, primarily responsible for ensuring that passengers have a seamless and enjoyable travel experience. This role involves direct interaction with customers at various stages of their journey, from check-in to boarding and beyond.Key ResponsibilitiesCheck-In Procedures: The PSE is responsible for checking in passengers, verifying travel documents, and issuing boarding passes.Baggage Handling: They assist passengers with baggage check-in and retrieval, ensuring compliance with airline policies regarding weight limits and prohibited items.Customer Assistance: The PSE provides information about flight schedules, delays, cancellations, and assists passengers with special needs or requests.Problem Resolution: They address passenger inquiries and resolve any issues or concerns that may arise during the travel process.Compliance: Ensuring compliance with all airline and airport regulations is crucial. This includes conducting security checks as required.Coordination: The PSE coordinates with other airport staff and airline personnel to ensure smooth operations throughout the passengers journey.Emergency Procedures: In case of emergencies, they assist with emergency procedures and evacuations if necessary.Skills RequiredCommunication Skills: Excellent verbal and written communication skills are essential for interacting effectively with passengers and colleagues.Customer Service Orientation: A strong focus on customer service is critical to meet passenger needs efficiently.Problem-Solving Abilities: The ability to think quickly and resolve issues under pressure is vital in this role.Attention to Detail: Precision in handling documentation and following procedures ensures compliance with regulations.Technical Proficiency: Familiarity with computer systems used for ticketing, reservations, and baggage handling is necessary.