Customer Care Assistant Job Vacancies in Tamil Nadu

Position: Chat Process ExecutiveDepartment: Customer SupportExperience: 2 - 3 YearsEmployment Type: Full-TimeLocation: Perungudi, ChennaiJob SummaryWe are looking for a Chat Support Executive - Chat Process to provide technical assistance to customers through live chat. The candidate will be responsible for understanding customer issues, troubleshooting basic technical problems, providing accurate solutions, and ensuring a positive customer experience.Key Responsibilities- Handle customer technical queries through live chat in a professional and timely manner.- Understand customer concerns and identify the root cause of technical issues.- Provide step-by-step troubleshooting and appropriate solutions through chat.- Assist customers with product/service-related technical issues.- Follow predefined troubleshooting procedures, scripts, and Standard Operating Procedures (SOPs).- Escalate complex or unresolved issues to the appropriate technical team.- Maintain accurate records of customer interactions and issue resolutions.- Follow up on pending or escalated issues whenever required.- Maintain proper chat etiquette, professionalism, and customer-friendly communication.- Meet defined AHT, FCR, CSAT, quality, productivity, and response-time targets.Required Skills & Qualifications- 6 months - 3 years of experience in Technical Support, Chat Support, Customer Support, or IT Support.- Good written communication skills in English.- Basic knowledge of computers, operating systems, internet, and common technical troubleshooting.- Good typing speed and accuracy. (Avg 30 WPM)- Ability to multitask and handle multiple chat interactions when required.- Customer-focused attitude with good patience and professionalism.- Willingness to work in rotational shifts, if required.

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This role is perfect for freshers who are ready to start their careers in customer service from the comfort of their homes in Chennai.Key Responsibilities:- Responding to Customer Inquiries: You will handle incoming calls and messages from customers, providing clear and accurate information to address their needs effectively.- Resolving Issues: You will assist customers in troubleshooting problems, providing solutions, and ensuring their issues are resolved satisfactorily.- Maintaining Customer Records: You will be responsible for accurately documenting customer interactions and maintaining records, which helps in improving future service quality.- Providing Product Information: You will inform customers about our products and services, helping them make informed decisions and enhancing their experience.- Upselling when Appropriate: You may assist in promoting additional products or services based on customer needs to boost sales and improve the customer's overall experience.Required Skills and Expectations:- Excellent Communication Skills: You should be able to express ideas clearly and interact positively with customers over the phone and via chat.- Problem-Solving Ability: You must be able to think critically and come up with solutions quickly to assist customers with their issues.- Basic Computer Skills: Familiarity with using computers, software applications, and the internet is essential for managing customer inquiries efficiently.- Customer-Oriented Attitude: A positive demeanor and willingness to help customers is crucial in providing outstanding service.If you are eager to contribute to a dynamic team and grow your skills in customer service, we encourage you to apply!

Job Description - Customer Support Executive (B2C)Position: Customer Support Executive (B2C)Company: AVM LabsLocation: CoimbatoreEmployment Type: Full-TimeExperience: Fresher / Up to 1 YearAbout the RoleAVM Labs is looking for a customer-focused and enthusiastic Customer Support Executive to handle customer interactions across GCC regions. The ideal candidate will be responsible for providing excellent customer service, resolving queries, and ensuring a positive customer experience through effective communication and timely follow-ups.Key ResponsibilitiesHandle inbound and outbound customer calls, emails, and chat support.Respond to customer queries and provide accurate information about AVM Labs' diagnostic services.Resolve customer complaints professionally and ensure timely follow-up.Maintain a high level of customer satisfaction through quality service.Coordinate with internal departments to resolve customer issues efficiently.Record all customer interactions, complaints, and follow-up activities in the ERP/CRM system.Monitor pending requests and ensure timely closure.Maintain service quality standards and achieve customer support KPIs.Build positive relationships with customers by providing prompt and courteous support.Assist customers with appointment scheduling, service requests, and report-related queries.Required QualificationsBachelor's Degree in any discipline.Freshers or candidates with up to 1 year of experience in Customer Support, Customer Service, BPO, Call Centre, or Client Relationship roles.Experience in the healthcare or diagnostic industry will be an added advantage.Required SkillsCustomer ServiceCustomer Relationship ManagementCall HandlingEmail & Chat SupportComplaint ResolutionERP/CRM ManagementMS Excel, Word & PowerPointProfessional Email CommunicationActive ListeningExcellent Communication SkillsProblem-SolvingTime ManagementMultitaskingAttention to DetailTeamworkAdaptabilityCustomer-Focused ApproachPreferred Candidate ProfileExcellent verbal and written communication in English.Ability to communicate professionally with customers.Strong interpersonal and relationship-building skills.Ability to work in a fast-paced environment.Positive attitude with a willingness to learn.Good organizational and follow-up skills.Why Join AVM Labs?Opportunity to work with a growing healthcare diagnostics organization.Professional learning and career development.Exposure to international customer support (GCC region).Supportive and collaborative work environment.

We are looking for a dedicated Customer Care Executive to join our team in Coimbatore. This full-time, work-from-home position is ideal for freshers with a passion for helping customers. As a Customer Care Executive, you will be responsible for providing exceptional service to our customers. Your key responsibilities will include:- Responding to Customer Inquiries: You will answer questions from customers via phone, email, or chat, ensuring they receive accurate information and assistance.- Resolving Issues: When customers face problems, you will help identify the issue and offer appropriate solutions, following company guidelines to address their concerns.- Processing Orders: You will assist customers with placing orders, tracking shipments, and managing returns or exchanges, maintaining a smooth transaction process.- Maintaining Records: Documenting all customer interactions and feedback is essential. You will input this information into our system to help improve our services.The ideal candidate will possess strong communication skills, both verbal and written, to effectively relay information. Patience and empathy are crucial for understanding customer needs. Basic computer skills are expected for navigating our systems and responding promptly to inquiries. A proactive attitude and a commitment to providing excellent service will ensure your success in this role.

We are looking for a full-time Restaurant Waiter to join our team in Chidambaram, Cuddalore. This role is suitable for candidates with little to no experience, making it a great opportunity for fresh entrants into the hospitality industry.As a Restaurant Waiter, you will primarily be responsible for serving food and drinks to customers while ensuring a positive dining experience. Your key responsibilities will include:- Greeting Guests: Welcome customers as they arrive, taking them to their tables and presenting menus.

We are looking for a dedicated Customer Care Executive to join our team. In this role, you will be responsible for providing exceptional service to our customers while working from the comfort of your home. Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls, emails, and chats from customers, addressing their questions and concerns promptly and professionally.- Provide Product Information: Share detailed information about our products and services, helping customers make informed decisions.- Resolve Issues: Troubleshoot and resolve customer complaints effectively, ensuring a satisfactory outcome for both the customer and the company.- Maintain Records: Keep accurate records of customer interactions and transactions, ensuring all details are documented for future reference.- Follow Up: Proactively follow up with customers to ensure their issues are resolved and their needs are met.- Collaborate with Teams: Work closely with other departments to resolve customer issues and improve service delivery.Required Skills and Expectations:Applicants should possess excellent communication skills, both written and verbal, to convey information clearly and effectively. A friendly and patient demeanor is essential, as you will interact with diverse customers. Organizational skills are important for managing multiple inquiries and maintaining accurate records. Basic computer skills, including familiarity with customer relationship management (CRM) software, are necessary. A proactive attitude towards problem-solving and a willingness to learn will help you excel in this role. A high school diploma (12th pass) is required, and previous experience in customer service is a plus but not mandatory.

Urgent Hiring For Air-Ticketing Interview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - CoimbatoreWork Experience - Fresher & 1 Year

RolesHandle Customer Queries via Calls and EmailsResolve the complaints within the TATCustomer SatisfactionResponsibilityCoordinate with Multiple teams to resolve the customer complaintAchieving all the metricsRequirementsGraduateMust be having Hindi / English FluencyInterested to work both in Rotational & Fixed ShiftVoice / Email Experience

We are looking for an Assistant Human Resource to support our HR department in Nagercoil. The ideal candidate should have 2 to 8 years of experience in a similar role and be ready to work from the office.Key Responsibilities:- Recruitment Support: Assist in the hiring process by screening resumes, conducting initial interviews, and coordinating job postings. This helps ensure that only qualified candidates move forward in the selection process.- Employee Onboarding: Help with the onboarding of new employees by preparing welcome materials and conducting orientation sessions. This ensures new hires feel welcomed and informed about company policies.- Employee Records Management: Maintain and update employee records, including personal information and attendance data. Accurate record-keeping is essential for compliance and employee management.- Performance Management Assistance: Support the performance appraisal process by collecting feedback and maintaining appraisal records. This helps promote a culture of continuous improvement and development.- Employee Relations: Act as a point of contact for employee inquiries regarding policies and procedures. Effective communication helps to resolve issues and maintain a positive work environment.Required skills and expectations include strong organizational skills, attention to detail, and excellent communication abilities. Candidates should be proactive and able to handle multiple tasks efficiently. Familiarity with HR software and employment laws is a plus. The ability to work well in a team and maintain confidentiality is essential for success in this role.

Urgent Hiring - Customer Support Executive (Regional Language Process) Role: Customer Support Executive Location: Teynampet, Chennai Languages Required: Tamil / Malayalam / Telugu / Kannada (Any One Mandatory) Qualification: 12th Pass / Any Graduate

Attend to customer queries via Mail / Call / WhatsApp log for all the incoming customer issues2. Ensure that customer complaints are logged and customers are informed about the Ticket-ID fortheir complaints3. Timely update the status of customer complaints as and when issue is resolved and update withcustomers on the same.4. Follow up with customers/aftersales executives on the dispatch and collection of spare parts.

We are looking for a Customer Support Executive in Thiruninravur who can help us provide excellent service to our customers. This role is a full-time position suitable for candidates with 0 to 2 years of experience.Key Responsibilities:- Respond to Customer Inquiries: Handle phone calls, emails, and chat messages from customers, ensuring timely and accurate responses to their questions or concerns.- Provide Product Information: Educate customers about our products and services, assisting them in making informed decisions.- Resolve Customer Issues: Address and troubleshoot customer complaints swiftly and professionally, ensuring customer satisfaction throughout the process.- Maintain Records: Keep detailed records of customer interactions and transactions for follow-up and to assist in performance measurement.- Collaborate with Teams: Work closely with various departments, including sales and technical support, to ensure a holistic approach to customer care.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A working knowledge of computers and familiarity with customer support software will be advantageous. Attention to detail is essential for accurately documenting customer interactions. The ideal candidate should demonstrate patience, empathy, and problem-solving skills when handling customer complaints. A professional attitude and the ability to work well in a team environment are also crucial. This position is open to females only, and we welcome graduates from diverse educational backgrounds.

Join our team as a Customer Care Executive in Salem, India. As a graduate with 0-2 years of experience, you will be responsible for handling customer inquiries, resolving issues, and providing excellent service. Your key responsibilities include answering phone calls, responding to emails, and addressing customer concerns promptly and professionally. Additionally, you will be expected to maintain customer records accurately, escalate complex issues to the appropriate department, and strive to meet customer satisfaction goals. The ideal candidate will have strong communication skills, be detail-oriented, and possess the ability to multitask effectively. A customer-centric mindset, problem-solving skills, and a positive attitude are essential for success in this role. Work from office environment offers a dynamic and collaborative work setting to enhance your customer care skills.

Company: Altruist TechnologyRole: Customer Support Executive Voice ProcessLocation: Chennai (Mount Road)Job: Handle customer calls and resolve queriesSkills: Average English, Tamil & TeluguExperience: Freshers & ExperiencedQualification: 12th / Any DegreeShift: General Shift (9:00 AM 6:00 PM)Salary: 14,000 Take Home + Incentives

Seeking a dedicated HR Assistant to join our team in Tambaram Chennai. Responsibilities include assisting with employee relations, supporting customer care initiatives, and utilizing strong communication skills. The ideal candidate will have a degree, 15-25 years of experience, and be able to work from home effectively.

Were Hiring Hindi Speaking Customer Support Executives! Location: Velachery, ChennaiCompany: Hitachi Payment Services Pvt. Ltd.Were looking for Hindi-speaking candidates for a Customer Support role.If you enjoy helping customers and want a stable, growth-focused environment, this role is for you! Role DetailsSalary: 14,000 NTHOT Pay: AvailableWork Days: Monday to SaturdayQualification: Any degreeLocation Preference: Candidates must be Chennai-basedTraining: On-the-job training provided RequirementsHindi speaking is mandatoryGood communication skillsWillingness to work from office (Velachery)If youre interested or know someone who fits the role, feel free to share resumes

Key Responsibilities:1. Assist in daily operations: Support the team in performing day-to-day tasks and activities to ensure smooth operation of the work environment.2. Collaborate with team members: Work closely with colleagues to achieve team goals and collaborate effectively on projects.3. Maintain records and reports: Keep track of important data, records, and reports to assist in decision-making and analysis.4. Provide customer service: Interact with customers, answer queries, and resolve issues to ensure a positive customer experience.5. Follow instructions: Adhere to instructions provided by supervisors and complete tasks as assigned in a timely manner.Required Skills and Expectations:1. Freshers: Ideal for candidates with no prior work experience, looking to start their career in operations.2. Teamwork: Ability to work well with others, contribute ideas, and collaborate effectively with team members.3. Reporting: Basic understanding of how to gather and present data in an organized manner for reporting purposes.4. Customer Service: Strong communication skills and patience to interact with customers and address their concerns effectively.5. Basic Education: Minimum educational qualifications of 12th pass or 10th pass to qualify for the position.

WBC is Hiring Customer Support ExecutiveReady to take your career to the next level? Join the WBC family and grow with us!Required skills:Software SalesFollowup Marketing ActivitiesWilling to Travel Location: Karaikudi Work Type: Full-timeExperience: 0 to 2 YearsPreferable Candidate: MalePreferable Area: Banking sector, Software sales.Apply Now: Send your updated resume to hr@wbcsoftwarelab.com For More Info: 99439 77818#Karaikudijobs #WBC #Tallysupport #Softwaresales #Willingtotravel #Newleads #Karaikudi #Fresher#Experienced #2025 #Immediatehiring #Bankingsector;

We are looking for enthusiastic and dedicated Part-Time Customer Support Associates to join our BPO team. The ideal candidate should have good communication skills, basic computer knowledge, and a willingness to work in a dynamic, customer-focused environment.

As a Customer Support Executive, you will play a vital role in ensuring our customers receive top-notch support and assistance. You will be the first point of contact for our clients, helping them with their inquiries and resolving issues efficiently.Key Responsibilities:- Customer Assistance: Respond to customer queries via phone, email, or chat, providing clear and accurate information about products and services.- Issue Resolution: Identify and troubleshoot problems faced by customers, ensuring a quick and effective resolution to enhance their experience.- Feedback Collection: Gather customer feedback regarding their experiences, which will help improve service quality and identify areas for improvement.- Documentation: Maintain accurate records of customer interactions and transactions to ensure efficient follow-up and compliance.- Collaboration: Work closely with other teams to resolve complex customer issues or coordinate service enhancements as needed.Required Skills and Expectations:- Strong communication skills are essential for understanding customer needs and conveying information clearly.- A problem-solving mindset to address customer issues effectively and efficiently.- Proficiency in using computer systems and software for logging customer inquiries and managing support requests.- A degree in fields such as B.B.A, B.Com, B.Pharma, B.Sc, or B.E, or relevant professional qualifications indicate a foundational understanding of business practices.- A positive attitude and a strong commitment to customer service, with the ability to work collaboratively in a team environment.- Female candidates are preferred for this position. If you are passionate about helping customers and enjoy working in a dynamic environment, we would love to hear from you!

We are looking for a Customer Care Executive to provide excellent service to our customers while working from home. This role is important for maintaining customer satisfaction and resolving issues efficiently.Key Responsibilities:- Responding to Customer Inquiries: You will answer questions and provide information to customers through phone, email, or chat, ensuring clear communication.- Handling Complaints: When customers have issues, you will assist in resolving them swiftly and effectively, ensuring a positive experience.- Providing Product Information: You will inform customers about our products and services, helping them make informed decisions.- Maintaining Records: Accurate documentation of customer interactions and feedback will be required to enhance service quality and identify trends.- Coordinating with Teams: You will work closely with other departments to resolve issues and improve our service processes.Required Skills and Expectations:- Communication Skills: You should possess excellent verbal and written skills to convey information clearly and empathetically.- Problem-Solving Abilities: The ability to think critically and find suitable solutions to customer issues is essential.- Technical Proficiency: Familiarity with computers and basic software applications is expected to assist customers and manage records.- Customer Focus: A strong desire to help customers and develop positive relationships is crucial for this role.- Team Player: You should be able to collaborate effectively with others to achieve common goals, even while working remotely. Freshers are encouraged to apply, and training will be provided to help you excel in this role.

We are looking for a Customer Care Executive to join our team. This is a full-time position for freshers, specifically for female candidates. The role is work from home, providing an opportunity to engage directly with customers and ensure their needs are met.Key Responsibilities:- Responding to Customer Inquiries: You will answer questions and resolve issues that customers may have, ensuring they feel valued and heard.- Assisting with Orders: Helping customers with their orders, including processing returns and exchanges, will be part of your daily tasks.- Providing Product Information: You will need to have a good understanding of our products to offer detailed information and guidance to help customers make informed choices.- Maintaining Customer Records: Keeping accurate records of customer interactions and transactions is crucial for tracking issues and ensuring follow-up when necessary.- Building Customer Relationships: Developing a friendly rapport with customers will enhance their experience and encourage loyalty.Required Skills and Expectations:- Strong communication skills are essential. You should be able to convey information clearly and effectively over phone or chat.- Patience and empathy are important traits, helping you deal calmly with upset customers.- Basic computer skills are necessary to manage customer records and respond to queries efficiently.- A willingness to learn and adapt, as this role may require you to familiarize yourself with new products and systems.- A positive attitude and a commitment to providing exceptional customer service will be key to your success in this role.

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This is a full-time work-from-home position open to female candidates who have completed their 12th grade. Key Responsibilities:- Customer Interaction: Engage with customers via phone, chat, or email to understand their inquiries and provide assistance.- Problem Resolution: Address and resolve customer issues effectively, ensuring a positive experience and satisfaction.- Product Knowledge: Maintain a good understanding of our products and services to provide accurate information to customers.- Data Entry: Accurately input customer details and track interactions in the system to maintain updated records.- Feedback Collection: Gather feedback from customers regarding their experiences and report any suggestions for improvement.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication abilities are essential for clear interactions with customers.- Listening Skills: Ability to listen and understand customer needs, ensuring effective assistance is provided.- Empathy: Show genuine concern for customer issues and work towards providing timely solutions.- Computer Literacy: Proficient in using computers and familiar with basic software applications to assist with tasks.- Time Management: Ability to manage time effectively to handle multiple customer inquiries without compromising on quality.- Positive Attitude: Maintain a friendly and approachable demeanor, even in challenging situations.

WBC is Hiring Customer Support ExecutiveReady to take your career to the next level? Join the WBC family and grow with us!Required skills:Software SalesFollowup Marketing ActivitiesWilling to Travel Location: Karaikudi Work Type: Full-timeExperience: 0 to 2 YearsPreferable Candidate: MalePreferable Area: Banking sector, Software sales.Apply Now: Send your updated resume to hr@wbcsoftwarelab.com For More Info: 99439 77818#WBC #Tallysupport #Softwaresales #Willingtotravel #Newleads #Karaikudi #Fresher#Experienced #2025 #Immediatehiring #Bankingsector

We are seeking a dedicated and enthusiastic Customer Care Executive to join our team in Chennai. This is a full-time, work-from-home position designed for freshers who have completed their 12th grade. The ideal candidate should be a female and possess a strong desire to assist customers effectively.Key Responsibilities:- Customer Interaction: Engage with customers through phone calls, emails, or chat. You will be the first point of contact, providing information and support on our products and services. - Issue Resolution: Address customer inquiries and complaints promptly and professionally. Your goal is to resolve issues to ensure customer satisfaction, enhancing their experience with our brand.- Product Knowledge: Learn about our products and services to provide accurate information. Staying informed will enable you to assist customers confidently and effectively.- Documentation: Maintain clear records of customer interactions in our system. Accurate documentation helps track issues and improve future service.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written. A friendly and positive attitude is essential, as is the ability to listen and empathize with customer concerns. Basic computer skills and familiarity with using a computer for customer service tasks are also required. You should be organized and able to manage time effectively, providing timely responses to customer inquiries. A proactive approach to problem-solving will benefit you in this role, ensuring you meet and exceed customer expectations.

We are looking for a motivated and friendly Customer Care Executive to join our team. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service. The position is full-time and allows you to work from home, providing flexibility while you assist our customers.Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls and messages from customers to answer questions and provide information about our products and services.- Resolve Customer Issues: Identify and address any problems customers face, guiding them through solutions to enhance their experience.- Maintain Customer Records: Document all interactions with customers accurately in our system to ensure a complete history of communication for future reference.- Provide Feedback to Management: Share insights from customer interactions with the management team to help improve services and customer satisfaction.- Follow-up with Customers: Reach out to customers after issues have been resolved to ensure they are satisfied and to gather feedback.Required skills and expectations:- Strong communication skills in both spoken and written formats to effectively assist customers.- A positive attitude and a patient approach to handling customer inquiries and complaints.- Basic computer skills to manage customer information and navigate necessary software.- Ability to work independently while maintaining a strong focus on customer satisfaction.- Female candidates are preferred for this position.