Array ( [0] => customer-care-assistant [1] => kolkata ) Customer Care Assistant Graduate Jobs in Kolkata
39

Customer Care Assistant Graduate Jobs in Kolkata

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Walk-Ins Interview For Hiring For Customer Care Executive

Multiplex Appliances Pvt Ltd

  • 1 - 2 yrs
  • 1.3 Lac/Yr
  • Female
  • Paikpara Kolkata
Customer Relationship Outbound Calling Customer Service Customer Care Customer Communication Customer Handling
As a Customer Care Executive in our Paikpara, Kolkata office, you will be responsible for handling customer inquiries, resolving complaints, and providing excellent service. Your key responsibilities include answering phone calls, emails, and live chats promptly, addressing customer concerns professionally, and ensuring customer satisfaction.The ideal candidate should have 1-2 years of experience in customer service roles, possess excellent communication skills, and be able to multitask effectively. A graduate degree is required for this position, and candidates should be comfortable working in a fast-paced environment. We are looking for a detail-oriented and customer-focused individual who can work well in a team and adapt to changing priorities. If you thrive on helping customers and have a passion for providing exceptional service, we want to hear from you.
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Sales Coordinator (Female)

Ambica Dhatu Pvt Ltd

  • 6 - 8 yrs
  • 3.5 Lac/Yr
  • Kolkata
Retail Sales Service Desk Channel Sales Customer Care Microsoft Office Order Processing Coordination Skills Field Service Direct Sales Customer Support Corporate Sales Sales Administration Desktop Support Payment Followup
**Key Responsibilities:**1. Coordinate sales activities: The sales coordinator will be responsible for coordinating and supporting the sales team in their day-to-day activities, ensuring smooth operations and timely responses to customer inquiries.2. Support order processing: The candidate will assist in processing sales orders, tracking shipments, and ensuring timely delivery to customers, maintaining accurate records and documentation.3. Provide customer support: The sales coordinator will handle customer queries, complaints, and requests, providing excellent service and resolving issues to ensure customer satisfaction and loyalty.4. Assist in sales administration: The candidate will help in maintaining sales databases, preparing sales reports, and analyzing sales data to support decision-making and strategic planning.**Required Skills and Expectations:**1. Excellent communication skills: The candidate must have strong verbal and written communication skills to interact effectively with customers, sales team members, and other stakeholders.2. Strong organizational skills: The sales coordinator should be detail-oriented, able to prioritize tasks, and manage multiple responsibilities efficiently.3. Proficiency in Microsoft Office: The candidate must be proficient in using Microsoft Office applications like Word, Excel, and PowerPoint for data analysis, report generation, and communication.4. Experience in retail sales and customer care: A minimum of 6-8 years of experience in retail sales, customer service, or related roles is required to effectively perform the job responsibilities.5. Coordination skills: The candidate should have strong coordination skills to collaborate with internal teams, external partners, and customers to ensure smooth sales operations.
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Back Office Executive Fresher

Simka Job Consultancy

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Salt Lake Kolkata
Back Office Assistant Customer Care Back Office Processing Coordination Skills
Freshers candidate needed
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Customer Support Executive

Innov Ultra Business

  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Kolkata
Customer Care Customer Support Customer Service
Job Title: International Customer Support - Voice/ Chat ProcessLocation: KolkataProcess: AmazonWe're hiring for International Voice & Chat Process with excellent communication skills!Voice Process:Salary: 25K in-hand, 30K CTCRequirement: Fluent in English (spoken)Chat Process:Salary: 18.7K in-hand, 23K CTCRequirement: Excellent English (written)17 Schedule:5 Days Working2 Days OffNight Shift OnlyIf interested, drop your resume at armanrashidinnovultra@gmail.com
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Jobs by Related Category

Customer Care Executive

The Hird

International Call Center Voice Process Customer Service English Language Voice Support Inbound
Requirement For International Voice 1 - Experience: 0-3.5years2 - US Shift (night Shift)3 -. Immediate Joining/15 days of Notice Period4 - Working Location: Noida sector-127 5 - Pure voice role6 - Salary Upto :- Experience 26500 in hand7 - Graduation is mandatory (With a passed result)8 - Do you have all the documents of your previous company (Offer letter, relieving letter, salary slips of all the companies you have worked)9 - Working days:- 5 Days working and 2 Weekly offs10 - Transport both waysResult-awaited candidates can apply too.Responsibilities:-Handle inbound calls and emails from customers regarding inquiries, product information, billing questions, and general support issues.- Provide accurate and timely information to customers while maintaining a high level of professionalism and customer service.- Follow up with customers to ensure their concerns are resolved satisfactorily and in a timely manner. Minimum eligibility: Graduate in any discipline/Technical Profile (e.g. BE/B.Tech) considered with 6 months of customer service background experience.
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Back Office Executive (0-4 Years) (Female Candidates Required)

Maa tara property

Back Office Executive Receptionist Tele C Office Assistant Administrator Customer Care Coordination Skills Back Office Processing MS Office Word Back End Processing Computer Operations Typing Skills Data Entry Basic Computers Backend Process Basic Co
Maa tara property Hiring for back office executive for official work from office . office time 10:30 am to 7:30 pmoffice location salt lake Tuesday weekend contact for more details
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Opening For Customer Care Executive

Pioneer Recruiting & Staffing Solutions Pvt Ltd

  • 0 - 3 yrs
  • 1.5 Lac/Yr
  • Bidhannagar Kolkata
Customer Care Customer Care Executives Service Desk Customer Service Voice Process Problem Solving Inbound Voice Process Domestic Calling
We are looking to hire talented students as Customer Care Executive in the following areas.Selected candidates will get an opportunity to work on innovative, cutting-edge technologies with our large customer accounts.They'll be a member of a highly-focused team that values continuous improvement, code quality, good security, and software craftsmanship.
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Urgent Requirement For Customer Care Executive

TSC AIR PVT LTD

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Dum Dum Kolkata
Handling Customer Queries Data Entry Customer Care Troubleshooting Skills Problem Solving Complaint Handling Service Desk Query Management
We Are hiring for Customer Care Executive Fresher & Experience both can apply. Job Location : Dum Dum Salary : 18,0000 to 22,0000Age Limit : 18 to 42 for Male 18 to 32 for Female Job description : 1. Customer Handling 2.Conducting surveys to collect data about customer satisfaction, churn rate, brand image and awareness.3.Analyzing and reporting customer data to devise new strategies or update the existing ones4.Assisting them if they are facing a problem and troubleshooting it. NO REGISTRATION CHARGES NO APPLICATION CHARGES NOTE : We are not a consultancy. Direct company pay RollSIX TWO EIGHT NINE TWO FIVE SEVEN SEVEN TWO TWO
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Opening For Customer Services Associate

Balaji Institute of Professional Studies

  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Customer Relationship Customer Care Customer Service Customer Support Interpersonal Skills Ground Staff Ground Staff Executive Ground Operation Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Ground Staff Ticketing Ground Manage
Responsibilities : 1) Passenger handling2) Passenger crisis management.3) .Identify customer needs.4) Handle customer enquiries.Requirements : 1) Age : within 18 to 27 years 2) Qualification : min. 10+2 (Graduate preferable)3) Communication : Must be fluent in both English & Hindi 4) Basic computer knowledge.Salary : starting from 36,000/- + incentives
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Customer Service Executive (Voice/Blended/USA) Ecommerce

Yes Tech Solutions Inc.

Customer Care Consultant Customer Relationship Executive Customer Associate Communication Advisor Customer Service Representative Customer Support Leader BPO Customer Support Executive International Telecaller Inbound Customer Service Walk in
Customer Service Executive (Voice/Blended/USA)The executives primary role is to be responsible for various aspects of the e-commerce process like inventory reconciliation, order fulfillment, shipments & catalog modifications. They are responsible for coordination with stakeholders and ensuring the timely completion and resolution of transactional operational tasks. They communicate over phone regularly with various counterparts to gather updates and address any operational challenges.Roles & Responsibilities Manage day-to-day coordination with different retail brands to ensure timely pickups, shipments & order fulfillment. Efficiently coordinate and schedule inventory updates from retail brands. Maintain clear and constant communication with retail brands. Proactively address any potential issues or delays to ensure timely pickups. Foster and maintain strong relationships with retail brands. Adapt and handle unexpected challenges, such as delays and changes in schedules.Required Candidate Profile- Excellent written and verbal communication skills- Phone and email etiquettes to effectively address customer queries- Have Customer Empathy - ability to identify and understand customer's situation and motivesExperience2 4 years experience in a similar roleUSA Calling experience a mustEducation Graduate (10+2+2/3)Age 30 yrs (+/- 5yrs)Working Hours 2.00 pm to 12.00 am Mon-FriSalary 3-4 Lacs P.A.
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Customer Care Manager/ Operation Executive

Excelindia HR Services

Client Relationship Executive Planning Assistant Client Co-ordinator Team Manager Quality Assurance Incharge Documentation Manager Walk in
Job Position : Care ManagerLocation: South Kolkata Job Type: Full-timeSalary : Hike on CTCDepartment: Elderly CareReports To: Director of Elderly Care ServicesJob Summary:We are seeking a compassionate and experienced Care Manager to oversee the delivery of high-quality care services to ourelderly clients. The ideal candidate will be responsible for coordinating care plans, managing a team of caregivers, and ensuringthe well-being and comfort of our elderly clients.Key Responsibilities:1-Client Assessment and Care Planning:Conduct thorough assessments of elderly clients' care needs.Develop personalized care plans in collaboration with clients, their families, and healthcare professionals.2-Care Coordination:Coordinate and manage the delivery of care services to clients.Schedule and assign caregivers based on client needs and preferences.3-Team Management:Recruit, train, and supervise a team of caregivers.Conduct regular performance evaluations and provide ongoing support and guidance.4-Client and Family Communication:Maintain regular communication with clients and their families.Address any concerns or issues promptly and effectively.5-Quality Assurance:Implement and monitor quality assurance measures to ensure the highest standards of care.Conduct regular assessments of caregiver performance and client satisfaction.6-Documentation and Reporting:Maintain accurate and up-to-date client records.Prepare regular reports on client progress and care services.
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Customer Care Representative (Full Time)

global It solutions

  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Kolkata
English Language Customer Service Representative Customer Relationship Executive BPO Executive Senior Customer Executive
Dear Freshers ,Urgent Requirement For International Inbound Voice Process In Wipro For Kolkata Location.Wipro Bpo.No Sales No Target.Please Go Through The Jd Carefully:* Excellent Spoken English Is Required( Mandatory)*Education Criteria- Undergraduate/Graduates*B.Sc, B.A, B.Com, M.A, Bba, B.Tech, Bca, Bhm,Hotel Management,Travel & Tourism Etc. Are Eligible.* Knowledge Of Basic Computer- Ms-Office( Ms-Word, Excel, Powerpoint) Preferred.* Candidates Should Have Graduation / 12Th Original All Semester Mark Sheets & Certificates.* Should Have A Pan Card & Aadhar Card.Should Vaccinated With The Double Dose.*Job Profile- Process Associates.* Salary- 14.2K In Hand +2K Night Shift Allowance +0-5K Incentives.* Shift Timing - Night Shift.* Pick-Up Or Drop Will Be Provided.Eligible Candidate Share Cv With Subject Kolkata Customer Service
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Opening For Customer Care Associate

Technotoise Business Solution OPC pvt ltd

Communication Skil Public Speaking Customer Service Representative
Customer Service Associate Job Responsibilities: Maintains customer relationship by responding to inquiries; documenting actions. Prepares for customer inquiries by studying products, services, and customer service processes. Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customers understanding of information and answer. Records customer inquiries by documenting inquiry and response in customers accounts. Improves quality service by recommending improved processes; identifying new product and service applications. Updates job knowledge by participating in educational opportunities. Accomplishes customer service and organization mission by completing related results as needed.
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Customer Service Executive Female and Male

911i Health Assistance

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Kolkata
Elderly Care Customer Service Work From Home
1. Candidate should be Well Groomed, Presentable and Confident.2. Need to attend and make calls, Back-end data maintain & Handling E-mails (Query / Request / Complaint/ Appreciations) from customers. 3. Ensure prompt, accurate, and error-free communication (English, Hindi and Bengali) with customers.4. Visit Stakeholder as and when required.5. Willing to travel outside Kolkata and work during odd hours as per Requirement.
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Customer Care Assistant

Arin Media and Entertainment Pvt. Ltd.

Basic Computer Skills
An airline customer service agent works in an airport or a call center, providing information and assistance to the flying public. In a call center, an airline customer service agent helps customers with flight reservations, itinerary changes, baggage concerns and questions about customer loyalty programs. Face-to-face interaction occurs at airports. At a front counter, an airline customer service agent assists passengers with check-in, issues tickets, provides flight information, checks baggage and solves ticket-related travel problems. At the gate, airline customer service agents check boarding passes, upgrade seats and reissue tickets when a flight is overbooked. A workday may be routine or very stressful. For example, a weather or safety issue may cause the cancellation of several flights. Harried passengers trying to make a connecting flight or get to a destination may take their frustration out on the first employee they see. That employee is usually an airline customer service agent. Uncontrollable circumstances may leave a service agent without a remedy to a problem. Remaining calm under pressure and maintaining a smile is a critical duty of this job.
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Senior Customer Service Executive

Shomuk consultancy services

Microsoft Office Communication Skills Customer Care Customer Support Customer Service Executive
Graduate/Undergraduate candidates who are willing to join immediate in Voice Process for the position of Customer Support Associate.Preference: Looking for Immediate Joiner!!Job Location Noida - Work From HomeSalary - 1.70 LPA - 2.25LPAJob Criteria:Good communication skills writing, Oral and verbal.Good computer knowledge, good typing speed.Flexible to work in 24*7 environments, comfortable to work in night shifts.Candidate should be comfortable working with WFH as per business requirements.Any candidate Fresher or with more than six months BPO experienced would be consideredBasics of computer and knowledge of MS Office (Word, Excel, PowerPoint) and latest operating systemsTyping 30 WPM and 80% accuracy.Job Description:Have to resolve customer queries over Calls and emailHave to solve the queries or the problems of the customers.Mandatory details :Laptop / DesktopUpdated Genuine Window 10Webcam and MicWIFI with good speedPower backup.
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Customer Care Executive

A One Group

Customer Relationship Customer Support Voice Process Customer Service Operations Work From Home Walk in
Work From Home Only Kalkata Living Candidate Are AllowedEnglish Skills Preffered Must In Interview & Hindi MustAge 22 Years -36 Years Can Apply
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Customer Associate

Eunite Telecoms Pvt ltd

  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Salt Lake Kolkata
Customer Associate Customer Care Customer Support Customer Service Client Relationship Customer Relationship BPO
Its a Night shift Fixed salary Saturday and Sunday fixed offFood provided
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Airport Ground Staff

Sinha Groups Of Company

Aviation Ground Staff Activities Ticketing Customer Service Customer Care Passenger Service Executive Front Office Reservation Executive Flight Supervisor
Ground staff ensures the safety and comfort of passengers, including checking in baggage, providing information, assisting disabled passengers, confirming reservations, and selling tickets.
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Hiring For Airlines Ground Staff Job in Kolkata Airport

3STEPS AVIATION PVT. LTD.

  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Around Kolkata
Good Communication Skills Aviation Ground Staff Activities Ticketing Customer Service Customer Care Passenger Service Executive Front Office Reservation Executive Flight Supervisor
Direct Walk In Interview For Airport Ticket Checking Officer At Kolkata Airport Fresher's Candidate's Can Apply Contact No HR Amiya Dear Candidate,Greeting For The Day'DESIGNATION :-> AIR-TICKETING OFFICER> PASSPORT CHECKING OFFICER> RESERVATION OFFICER> RAMP OFFICER> DUTY MANAGER> CUSTOMER SERVICE ASSOCIATE***SALARY :- 25500/- TO 42500/- + CAB + MEALS ADVANTAGESPerks :-1. PF + ESI2. Over Time With Accommodation4. Good Communication Skills & Pleasing Personality5. Educational Qualification :- 10th & 12th Pass or Above Can Apply6. Salary :- 25500/- to 42500/- Per Month7. Benefits :- OT + PF + E.S.I + MEDICLAIM + CAB + BONUS + And other allowances as per company norms.NOTE:-> DIRECT COMPANY PAYROLL FULLTIME PERMANENT JOB> WE ARE NOT A CONSULTANCY
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Customer Service Associate

Balaji Institute of Professional Studies

Customer Care
UNLOCK YOUR POTENTIAL IN AVIATION GROUND STAFF Responsibilities :1) Passenger handlingRequirements: 1) Age : within 18-27 years 2) Qualification : Graduate 3) Must be fluent in English & Hindi 4) Must have computer knowledge
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Opening For Vendor Coordination

Yes Tech Solutions Inc.

Vendor Coordination Vendor Relationships Vendore Management Vendor Development CCE CSE Customer Care Customer Care Consultant Customer Service Representative Customer Support Coordinator Customer Care Incharge Customer Support Specialist Customer Car Walk in
Customer Service Executive (Voice/Blended/USA)The executives primary role is to be responsible for various aspects of the e-commerce process like inventory reconciliation, order fulfillment, shipments & catalog modifications. They are responsible for coordination with stakeholders and ensuring the timely completion and resolution of transactional operational tasks. They communicate over phone regularly with various counterparts to gather updates and address any operational challenges.Roles & Responsibilities Manage day-to-day coordination with different retail brands to ensure timely pickups, shipments & order fulfillment. Efficiently coordinate and schedule inventory updates from retail brands. Maintain clear and constant communication with retail brands. Proactively address any potential issues or delays to ensure timely pickups. Foster and maintain strong relationships with retail brands. Adapt and handle unexpected challenges, such as delays and changes in schedules.Required Candidate Profile- Excellent written and verbal communication skills- Phone and email etiquettes to effectively address customer queries- Have Customer Empathy - ability to identify and understand customer's situation and motivesExperience2 4 years experience in a similar roleUSA Calling experience a mustEducation Graduate (10+2+2/3)Age 30 yrs (+/- 5yrs)Working Hours 3.00 pm to 12.00 am Mon-Fri 11.00 am to 3.30 pm SatOR 2.00 pm to 12.00 am Mon-Fri
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