25

Customer Care Assistant Graduate Experience Jobs in Gurgaon

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  • 1 - 3 yrs
  • 6.0 Lac/Yr
  • Gurgaon
Customer Care Customer Service Telephone Handling Good Communication Skills
Location: GurugramExperience Required: 1 year (Minimum)Salary Range: 3.5 6 LPA (Annual)Employment Type: Full-timeShift: Rotational shifts (including night shifts)Work Mode: On-site
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International Voice Process International BPO Executive Travel Sales PPC Executive Meta Ads Manager Collection Process Customer Relationship Customer Support Domestic BPO Customer Service Customer Care Telephone Handling Hindi BPO Inbound Calls BPO Voice Customer Handling Cold Calling Good Communication Skills Chat Support
Job Description:We re hiring for International Voice/Non-Voice Process candidates with excellent communication skills in English. Responsibilities include handling customer queries, providing support, and ensuring customer satisfaction.Benefits:Attractive salary + incentives 5 days working Both side cab
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  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Customer Service Customer Support Ecommerce Customer Care Customer Handling Lingerie Cce Solving Queries Fashion Customer Management Client Satisfaction Customer Relationship CSE Customer Complaints
Post: Customer Care Executive - FemaleJob Location: Gurugram / GurgaonCompany Brand: Savvyy (Ladies Inner Wear)WhatsApp/Mobile: 9899546490 Customer Support Order Assistance Product Guidance Issue Resolution CRM ManagementRequired Candidate profile1-3 years of experience in customer service, preferably in e-commerce, fashion, or lingerie retailExcellent communication skills in EnglishEnsure smooth order fulfillment & customer satisfaction
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Customer Service Associate

Graphx Tech Studio

  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Gurgaon
Call Centre BPO Outbound Calling Customer Care Customer Service Voice Process Order Processing Process Associate Telesales Inside Sales Insurance Sales Telecaller Domestic BPO
*Responsible to connect with clients over the call for order updates*Educate customers about product features, services, and promotions to enhance their understanding and utilization, thereby fostering long-term engagement.*Resolve the queries and process the order of interested customer ,product delivery confirmation and return update*Document customer feedback and insights to identify trends, common issues, and areas for improvement in products or services.*Maintain data
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  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Customer Service Customer Care Customer Handling Customer Communication BPO Customer Relationship Cold Calling Call Center Customer Support
URGENT HIRINGLOCATION - GURGAONCustomer service Executive1 yr Bpo exp is mandatory**Graduation mandatory **1yr of BPO experience on paper is mandatory **Excellent English communication without any grammatical errors**6 Days working**Rotational shift (Night shifts are there for boys and for girls only day shift)**Rotational weekly offSalary25,000CTC and21,250inhand
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Customer Service Customer Support Customer Handling Customer Care Customer Care Representative US Shift UK Shift International Process BPO Voice BPO Non Voice Process
Customer Service Executive (International Voice) - MNC5 days workingSalary up to 40KLucrative IncentivesCab FacilityFresher/Experienced can ApplyContact for more details -location- Jaipur & GurgaonHimanshu - 9521247651Role: Customer ServiceIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationGraduation Required
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Customer Care Representative

Conquest The Skill Development

  • 2 - 6 yrs
  • 5.5 Lac/Yr
  • Gurgaon
International Voice Process International Voice International BPO Voice Process International Process Customer Relationship Outbound Calling Customer Service Voice Process English Language Good Communication Customer Support
(RESPONSIBILITIES)100% of production time to be spent logged in on callsAnswer calls with an approach to deliver positive customer satisfactionArticulate complex client plans and provisions in a simplified and understandable manner helpingparticipants make an informed decisionMaintain internal & client defined quality on callsUnderstands and contributes positively in meeting client SLAs & targetsAdheres to Customer Service Attendance & Accountability policiesEnsures Customer Service Representative, Team & Client level targets (Customer Satisfaction, Service Level %, Average Handle Time, Session Time, Wait Time, Abandon Rate, Call back timeliness etc.) are met or exceeded consistentlyTake complete ownership of self-learning & developmentEnsuring proper documentation and follow-ups and follow SOPsArticulate complex client plans and provisions in a simplified and understandable manner to take an informed decision.Helps in identifying issues, process delays, and quality problems and recommends solutions and executes.Work with leads to ensure delivery in accordance with standard operating procedures(REQUIREMENTS)Graduate in listed discipline (BA, B.Com, BCA aggregate marks of>=55% ( No Gaps / Failure throughout Graduation)Work Experience of 4 - 6 years for International Customer Service VoicePrior Customer Service experience would be preferredExcellent verbal and written communication skills with least grammatical errorsBasic computer operating skills required (MS- Office Applications)Appropriate Typing speed to be able to efficiently manage documentation during/post interactionAbility to work evening/night shiftsGood analytical skills & attention to detail
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  • 1 - 3 yrs
  • Gurgaon
Customer Care Customer Service Customer Support Tele Calling Executive BPO Telecaller Chat Support Online Chat Representative Customer Management Outbound Calling Cold Calling Call Center Customer Handling Customer Communication
Fill form: https://forms.gle/AGyLTnkt7jt2SjUF6Responsibilities-Resolve customer queries, complaints or requests on daily basis-Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner.-Gather valuable customer feedback and collaborate with Product, Sales, and Marketing teams to improve our offerings.-Escalate complex customer issues to relevant stakeholders for timely resolution.-Track the quantity and quality of queries handled to ensure productivity and efficiency.-Engage in cold calling to reach out to potential clients for gathering feedback of our offering.Skills Required-Minimum of 1 year of work experience in customer support or a related field.-Impeccable communication skills, both verbal and written.-Patience and the ability to handle challenging customer interactions.-Experience with CRM tools is a plus.-Basic proficiency in Excel/Google Sheets.-Active listening skills to understand customer needs.-Empathy towards customers to ensure a positive customer experience.-Strong email writing skills.
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Jobs by Popular Location

  • 1 - 2 yrs
  • 4.0 Lac/Yr
  • Gurgaon Sector 74
Customer Relationship Customer Service Customer Care Customer Handling Problem Management Soft Skills Technical Skills
Client InteractionLead ManagementData analysis and reportingTraining and support
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  • 1 - 3 yrs
  • 3.3 Lac/Yr
  • Gurgaon
Customer Management Customer Care Customer Relationship Outbound Calling Customer Service
Customer Support (undergraduate/ Graduate can Apply)Location :- Gurgaon Freshers & Experienced Can apply Salary up to 45 kContact No.- 9643697233 (HR Manvi - Call & Whatsapp)
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  • 1 - 4 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Service Desk Customer Care Customer Service Voice Process Executive Chat Support Executive Email Support Executive
We are seeking a customer-focused Customer Service Agent to join our team. The primary responsibilities of this role include resolving customer queries and handling escalations efficiently and professionally. The ideal candidate will possess excellent communication skills, a calm demeanor, and the ability to work under pressureKey Responsibilities:1. Customer Query Resolution:Respond promptly to customer inquiries via phone, email, and chat. Provide accurate, valid, and complete information to customers.Diagnose and troubleshoot issues customers are facing.Follow up to ensure resolution of customer issues.2. Handling Escalations:Manage and resolve customer complaints and escalations with a focus on customer satisfaction.Analyze and address customer concerns in a timely and effective manner.Escalate unresolved issues to the appropriate internal teams as necessary.Document all customer interactions and escalations in the CRM system.3. Customer Relationship Management:o Build sustainable relationships and trust with customers through open and interactive communication.o Provide feedback on the efficiency of the customer service process.o Suggest improvements and innovations for enhancing customer experience.4.Team Collaboration:Work collaboratively with other team members to achieve team goals.o Participate in team meetings and training sessions to stay updated on product and service knowledge.Qualifications:1. Education: High school diploma or equivalent; Bachelors degree preferred.2.Experience: Proven customer support experience or experience of atleast 6 Months.3.Skills:Strong phone contact handling skills and active listening.Familiarity with CRM systems and practices.Excellent communication and presentation skills.Ability to multi-task, prioritize, and manage time effectively.Problem-solving skills and the ability to think on your feet.Empathy and patience in handling customer interactions.4.Work Schedule: Flexibility to work in shifts.
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  • 2 - 4 yrs
  • 2.5 Lac/Yr
  • Narsinghpur Gurgaon
Managing Activity Calendar Taking Care Prompt Response to Customer Emails Phone Calls Managing & Organising Confidential Records Managing Google Sheets Executive Assistant
We are Looking for 1 Executive Assistant Post in Narsinghpur, Gurgaon,Managing Activity Calendar,Taking Care Prompt Response to Customer Emails with Deep Knowledge in Managing Activity Calendar,Taking Care Prompt Response to Customer Emails and Required Educational Qualification is : other Bachelor Degree . Must have Knowledge of Advance Excel Working On Google Sheets/drives Etc.
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Customer Relationship Customer Care Customer Retention Customer Support Telecalling BPO Telesales Customer Service Operations Walk in
Hiring for 25 Customer Service Jobs in Noida, Uttar Pradesh, Gurgaon Rural, Haryana, Faridabad, Haryana, Ghaziabad, Uttar Pradesh, Delhi Road, Rewari, Haryana, Delhi Rohtak Road, Bahadurgarh, Haryana, Sonipat, Haryana, Panipat, Haryana, with minimum 1 Year Experience, Required Educational Qualification is : Higher Secondary, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A with Good knowledge in Customer Relationship, Customer Care, Customer Retention, Customer Support, Telecalling / BPO / Telesales, Customer Service Operations etc.,
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International Calling Market Research Customer Service Research Assistant English Communication Skills Communication Skills WFH Walk in
Experience in market research and/or sales and customer serviceStrong telephone communication skills (written and verbal Englishproficiency Preferred candidates for this on will possess experience in making cold callsand setting up interviews.Proficiency in any Southeast Asian languagesuch as Thai, Indonesian,Malaysian, and Vietnameseis a plus but not a key requirement
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Analytical Skills Software Audit Quality Test Process Reviewing Defects Critical Thinking Problem Solving Customer Service Professional International BPO Excellent Communication Skills Voice Process Customer Care BPO Analyst
We are Hiring Quality Analysis Verifier for one of our leading client at Gurgaon & Jaipur.Eligibility:--Any Non- Medical Graduate.-Excellent command over written & verbal English.-Should have min. 6 months on paper quality analyst in BPO experience.-Should be comfortable to join immediately or within 30 days of notice period.
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Customer Service

The career next

Customer Care Customer Support BPO Customer Handling Work From Home
Excellent communication skills requiredCustomer serviceVoice processGraduate with minimum 1 year of experience in any domain can applyShould have laptop with 4gb ram and windows 10
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Customer Care Executive (Female)

Saravi Consultants Pvt. Ltd

  • 2 - 6 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Customer Relationship Microsoft Office Communication Skills Customer Care Customer Support Voice Process Service Marketing Customer Service Operations CSE
Job Openings for Customer Care Executive Jobs with minimum 2 Years Experience in Gurgaon, Haryana having Educational qualification of : Other Bachelor Degree with Good knowledge in Customer Relationship, Microsoft Office ,Communication Skills,Customer Care,Customer Support,Voice Process,Service Marketing,Customer Service Operations,CSE etc.
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  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Marketing Communication Skills Customer Care Customer Support BPO Customer Handling
Job ResponsibilitiesHandling customer queries through phone, email, WhatsApp.Up for non target based sales profileOutbound calling as per the requirements of the management.Working closely with several different teams. Support, Operations and marketing team.A real hunger and willingness to learn, not afraid to ask questions.Committed.Qualifications / SkillsMinimum 1 year of experienceExcellent communication skills both written and verbal.Flexibility and adaptability.Available for full time offline Employment
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Customer Care Operations

Right Minds Consulting

  • 1 - 7 yrs
  • Gurgaon
Customer Care Agent Customer Care After Sales Service After Sales Support Customer Query eCommerce Executive
Job Openings for 1 Customer Care Operations Job with minimum 1 Year Experience in Gurgaon having Educational qualification of : Other Bachelor Degree with Good knowledge in Customer Care Agent,customer care,After Sales Service,After Sales Support,customer query,eCommerce executive etc.
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Customer Representative

Invite Job Consultancy

  • 1 - 5 yrs
  • 9.5 Lac/Yr
  • Gurgaon
Customer Associate Customer Representative Customer Care Customer Support Customer Relationship Client Relationship Customer Service
International Collection Process1. Recent graduate fresher(2020-2021) only can apply.2. Undergraduate with 1 year of international BPO experience can apply.3. Work from office(both side cab)4. 24X7 working environment5. 3 times meals6. Saturday & Sunday will be fixed off.7. Salary fresher- 19K in handExp-27K in hand
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Communication Skills Sales English Communication Skills Customer Service Research Assistant International Calling Walk in
Experience in market research and/or sales and customer serviceStrong telephone communication skills (written and verbal Englishproficiency Preferred candidates for this on will possess experience in making cold callsand setting up interviews.Proficiency in any Southeast Asian languagesuch as Thai, Indonesian,Malaysian, and Vietnameseis a plus but not a key requirement
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  • 3 - 9 yrs
  • 5.5 Lac/Yr
  • Female
  • Gurgaon
INSIDE Calling SALES Customer Care Consultant Customer Care Manager Customer Service Advisor Inside Sales Manager Walk in
job descriptionCommunication Skills Convincing skills Energetic, confident Inbound telesales Make cold calls as per available data and conduct regular follow-up to gather and successfully close leads into salesRequired Candidate profileMinimum 3 years of Inside sales experience (industries like E-commerce automobile, hospitality preferred).Female candidates required.satish kohli
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  • 1 - 7 yrs
  • 5.0 Lac/Yr
  • Gurgaon
Communication Skill International Calling Research Assistant Market Customer Service Work From Home Walk in
Research Assistants will be expected to conduct research to identify contacts and set up interviews with select industry sources, prepare detailed notes or call reports, and support other members of the team in their projects. This position is currently home-office/remote-based but will eventually be based in Klines India office in either Hyderabad or Gurgaon. Preferred candidates for this position will possess experience in making cold calls and setting up interviews. The selected candidates will be required to work across various time zones.Job Requirements:Experience in market research and/or sales and customer serviceStrong telephone communication skills (written and verbal English proficiency)Flexibility to work in different time shiftsTeam workerAny Bachelors degreeProficiency in any Southeast Asian languagesuch as Thai, Indonesian, Malaysian, and Vietnameseis a plus but not a key requirement
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