Customer Associate Fresher Jobs in HSR Layout

Key Responsibilities:1. Answer customer inquiries via phone, email, and chat: You will be responsible for responding to customer queries promptly and professionally through various communication channels.2. Resolve customer complaints: Address any concerns or issues raised by customers efficiently and effectively to ensure their satisfaction.3. Process orders and returns: Handle customer orders, exchanges, and returns accurately following company policies and procedures.4. Maintain customer records: Keep detailed records of customer interactions, transactions, inquiries, and complaints for future reference.5. Provide product information: Educate customers on product features, pricing, availability, and promotions to assist them in making informed purchase decisions.Required Skills and Expectations:1. Strong communication skills: Ability to articulate information clearly and concisely both verbally and in writing.2. Customer-oriented attitude: A strong focus on providing excellent service and fostering positive customer relationships.3. Problem-solving skills: Capable of identifying issues, analyzing problems, and finding appropriate solutions.4. Basic computer proficiency: Comfortable using email, chat, and customer management systems.5. Patience and empathy: Ability to listen attentively, empathize with customers, and remain calm under pressure.

JD - We are seeking a dedicated individual to provide excellent customer service by responding to inquiries, addressing concerns, and resolving issues efficiently through phone,email, and chat interactions,ensuring customer satisfaction while adhering to company policies and procedures. We are giving an opportunity for freshers and experienced candidates to work with us. Requirements : IMMEDIATE JOINING ONLY.Excellent communication skills in English and Hindi mandatory.Other languages required Kannada, Telugu and Tamil.For female only Day ShiftFor male Night shiftFreshersCTC :- 16,400Take Home:- 15,731NO PF Rotational week off Post selection, 10 days of training would be given. During this RS 1500 would be given as a stipend. ExperienceCTC :- 17,400Take Home:- 16,731NO PF Rotational week off Post selection, 10 days of training would be given. During this RS 1500 would be given as a stipend.Qualification - SSLC, PUC, Degree pass / fail

To provide a seamless experience addressing customer's questions or issues over the phone and to efficiently fulfil all the assigned job responsibilities as per the prerequisites.

We are Looking for a Tele Operator who will be responsible for1). handling the mail and calls2). managing the data3). Converting calls into sales

*Designation : Customer support executive (CSE) for TRELL.*Applicant with good communication skill, fluency in English, Hindi (Excellent) and any Regional Language.* Handling customer calls and resolving there queries of the customers.* Should be good in convincing skills.* Work from office.* Voice Process.* Shift : (Day Shift / Any 9 hrs)* Rotational week off* Experience : Minimum 0 to 1 yr, Experience of tele calling or CSE or CSR or E commerce.* Qualification : Undergraduate or Graduate.* Company Location : HSR layout, Bangalore.Salary : 18k CTC and 15k Take Home.Immediate joining.