CRM Executive (Only Females)

Company-Shhivtek Industries Private Limited

Local Only Female Candidate apply

Location-Vadodara

(Asopalav OneWest Sevasi Canal Road,Vadodara)

Experience-2 to 5 Years

Email id-

Roles &* Responsibilities:*

Maintain up-to-date customer database and records in the system

Service Reminder call to customers as per process

Answer calls professionally to provide necessary information about products and services, and obtain details of complaints.

Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken.

Follow up to ensure that appropriate actions were taken on customers requests/ complaints.

Escalate unresolved customer grievances or special requests to the concerned for further actions as per the escalation matrix.

• Experience

  2 - 5 Years

• No. of Openings

  2

• Education

  Graduate (B.A, B.B.A, B.Com)

• Role

  CRM Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  vadodara