Array ( [0] => crm [1] => thane-west-thane ) CRM Jobs in Thane West,Customer Relationship Management Job Vacancies in Thane West Maharashtra
19

CRM Job Vacancies in Thane West

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Marketing Manager - PEB - Full Time

Horizon Fabtech Infra Pvt Ltd

  • 5 - 10 yrs
  • 10.0 Lac/Yr
  • Thane West
Good Communication Skills Convin Company Research Research Analysis Cost Analysis CRM Sales
Key ResponsibilitiesDevelop and execute the marketing strategy, annual budget, and offline marketing plans for PEB products, including positioning, messaging, and value proposition for different segments (factories, warehouses, sheds, etc.).Plan, manage, and evaluate marketing campaigns, exhibitions, seminars, and onground promotions, ensuring alignment with business targets and budget constraints.Build and manage relationships with OEMs, channel partners, consultants, contractors, and architects to increase brand visibility and generate qualified leads.Own a designated zone or sector, actively identify opportunities, generate enquiries, and coordinate with estimation, design, and commercial teams to prepare compelling proposals and quotations.Participate in client site visits, conduct followups, provide basic proposal support, and ensure smooth communication between the client and internal teams.Support campaign execution, product samples, collateral creation, and customer database management, maintaining a clean, updated lead and customer repository.Conduct market research on PEB industry trends, competitor offerings, and customer needs, and use insights to refine positioning, pricing, and promotions.Prepare and update promotional materials such as brochures, catalogues, presentations, case studies, and digital content that highlight PEB advantages.Analyze campaign performance, lead quality, and conversion metrics to measure ROI and make databacked recommendations for improving marketing effectiveness.Coordinate with the sales, technical, and operations teams to ensure marketing activities are aligned with project delivery, timelines, and client expectations.Requirements:B.E./B.Tech or MBA in Marketing; 5-10 years in construction/PEB marketing, expertise in offline channel tools (CRM, analytics), strong communication, and industry networking skills.
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Urgent Opening For Freshers Customer Relationship Executive - Thane West

Sarom Fab Pvt Ltd

  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Thane West
Customer Relationship Customer Care Customer Support Inbound Calls Customer Retention Stakeholder Management Microsoft Excel
Company Name: Sarom Fab Pvt LtdJob Description: CRM ExecutiveJob Title: CRM ExecutiveLocation: Wagle Estate, Thane WestWork Timings: 10:00 AM - 7:00 PM ISTWorking Days: Monday to Saturday (Weekly Off: Sunday)Job Description:We are looking for a dynamic and motivated CRM Executive to join our team. This is an entry-level role ideal for candidates with 2-4 years of experience. The CRM Executive will play a vital role in supporting and enhancing our customer relationship management initiatives. You will work closely with the marketing, sales, and customer service teams to drive engagement, improve customer retention, and ensure high levels of client satisfaction.Key Responsibilities:- Build and maintain strong relationships with existing and new clients to drive customer satisfaction and sales growth.- Manage customer relationships and oversee daily customer service operations to deliver high-quality support.- Handle customer feedback and complaints efficiently, coordinating with relevant departments for timely resolution.- Ensure all service issues are addressed within the defined Turnaround Time (TAT) while maintaining service quality.- Support day-to-day operational activities related to CRM to enhance functional efficiency.- Coordinate with internal departments such as Sales, Production, and Accounts to address client queries and share timely updates.- Assist with post-sales activities and follow-ups to ensure smooth onboarding and client satisfaction.Preferred Candidate Profile:- Bachelor's degree (required).- 2-4 years of experience in using CRM software.- Strong verbal and written communication skills.- Excellent interpersonal and coordination skills.- Proficiency in additional languages is an added advantage.
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Sales Manager - Thane West

Omviras Integrated Logistics Pvt Ltd

  • 10 - 12 yrs
  • 10.0 Lac/Yr
  • Thane West
Customer Relationship Lead Generation Negotiation Skills Time Management Warehousing Logistics Operations Business Development Marketing Channel Sales Field Sales B2B Sales Project Sales Target Achievement Communication Skills Sales Sales Target
Sales Manager 3PL -Warehousing & Project LogisticsKEY RESPONSIBILITIES: Acquisition of New Warehousing businesses ensuring profitability to meet budgeted targets. Acquisition of new customer for Project n Break Bulk logistics. Map the market and maintain market intelligence of customers in the region. Actively participate in new RFQ/RFP process related to 3PL, Project n Breakbulk Logistics Actively work on details proposal of Project n Breakbulk logistics Engage in contract and commercial negotiations with clients. Represent the company at supply chain events to identify and cultivate 3PL n Project Logistics opportunities.CANDIDATE SHOULD POSSESS: MBA with 8-10 years of experience in Sales of 3PL (Warehousing & Distribution), Project & Breakbulk logistics. Experience in Sales of Project n Break bulk Logistics Expertise in serving industries such as B-B, B-C. Expertise in handling Engineering, Heavy Industry goods and Cold Chain Contract Logistics businesses.KEY COMPETENCIES: Excellent Market Connects. Excellent communication and presentation skills. Knowledge of Solution Design. Strong analytical skills and proficiency in Excel and PowerPoint. Exceptional negotiation and relationship management (PR) skills. In-depth knowledge of 3PL Warehousing and should be from Hard Core Sales.OMVIRAS INTEGRATED LOGISTICS PVT LTD.Office No. 302, 3rd Floor, Ace Business centre, Above IndusInd Bank, Besides Navneet Motors, LBS Road, Gokul Nagar, Thane West.Contact Number.: 022-40068063/ +91- 89761 83888Email ID: hr@omvirasintelogi.com
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12th Pass Freshers For Sales Manager

Smart Network Insurance Pvt Ltd

  • Fresher
  • 7.0 Lac/Yr
  • Thane West
Convincing Power Negotiation Skills Management Skills Customer Relationship Marketing Communication Field Sales Target Achievement Communication Skills Time Management Direct Sales
Seeking a Sales Manager for our office in Thane West. Responsibilities include leading a sales team, setting sales targets, developing sales strategies, building client relationships, and achieving revenue goals. The ideal candidate should have strong communication skills, a knack for negotiation, and a drive for success. A high school diploma or equivalent is required, with 0-2 years of sales experience preferred. This is a full-time position located in our office.
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Opening For Field Sales Executive

KNV Beverages LLP

  • 2 - 4 yrs
  • 4.5 Lac/Yr
  • Thane West
Customer Relationship Retail Sales Channel Sales Management Skills Field Sales Negotiation Skills Selling Skills IT Understanding Planning
1. Promote Product Acceptance and Sales Growth of High running consumer products - Work actively to increase product acceptance and generate sales within the assigned territory or customer base.2. Support Brand Visibility - Represent our brand effectively in the market by ensuring strong visibility and helping drive awareness through consistent and professional interactions.3. Customer Interaction and Support - Engage with customers positively to understand their needs, address queries, and keep them informed about product updates and offerings.4. Sales Execution - Follow the sales plan and achieve individual sales targets by visiting outlets, taking orders, and maintaining productive relationships with trade partners.5. Team Coordination - Collaborate closely with team members and report key insights or challenges to the reporting manager for resolution and strategic action.6. Uphold Company Values - Carry out all duties in line with the company s values, policies, and ethical standards.
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CRM Executive

Maitreyayog

Customer Relationship Outbound Calling Internal Communication Customer Support English Language Outbound Sales Good Communication
We are seeking a Customer Relationship Management (CRM) Executive to join our team at Maitreyayog. The role involves directly engaging with potential and existing clients, managing relationships, and ensuring a smooth consultation-to-service experience.As a CRM Executive, you will be the first point of contact for leads, responsible for building trust, addressing queries, and guiding clients through our consultation process. You will also coordinate with the internal team to ensure seamless service delivery and client satisfaction.Key ResponsibilitiesMake calls to potential and existing clients, introduce services, and explain offerings.Manage inbound client queries via WhatsApp, calls, and email.Confirm and schedule appointments/consultations on Google Calendar.Maintain client data in the CRM system and track lead progress.Share brochures, service details, and follow-ups in a timely manner.Build strong client relationships through consistent communication and support.Assist in post-consultation follow-ups and payment confirmations.Coordinate with consultants (Vastu/Astro team) to ensure smooth handovers.RequirementsStrong communication and interpersonal skills (English & Hindi essential, Marathi is a plus).Prior experience in telecalling, client servicing, or CRM (1 - 2 years preferred, freshers with excellent communication may apply).Organized, proactive, and comfortable with digital tools (WhatsApp Business, Google Calendar, CRM software).Ability to handle sensitive client information with professionalism.Perks & BenefitsCompetitive salary + performance incentives.Training in CRM tools and Maitreyayogs service process.Growth opportunities in a fast-scaling holistic consultancy brand
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Hiring Freshers || Customer Care Executive

NPM Recruitemnt

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Thane West
Customer Service Customer Support Customer Handling Customer Management International BPO Customer Care Customer Relationship Sales
Job Title: Customer Service Executives (BPO Real Estate / Medical / Diagnostics)Company: Voitekk SoftSol Pvt. Ltd.Location: 7th Floor, Lotus Park, Road Number 16, Nehru Nagar, Wagle Estate, Opp. Petrol Pump, Thane West, Maharashtra 400604Work Mode: Work from Office / OnsiteInterview Mode: Face-to-FaceJob Roles Available:Sales Executive Raymond Real Estate Lead GenerationCustomer Service Executive Aglius Diagnostic ProcessSales Executive Plix Outbound (Medical Product Sales)Job Type: Full-Time (BPO Process)Shift Timings:Raymond & Plix Processes: 10:00 AM to 07:00 PM (Day Shift)Aglius Diagnostic Process: 07:00 AM to 04:00 PM & 01:00 PM to 10:00 PM (rotational every 15 days)Working Days: Monday to SaturdayWeek Off: 1 Rotational Week OffSalary:Raymond Process: 18,000/- to 25,000/-Plix Process: 15,000/- to 19,000/-Aglius Process: Up to 18,000/-Eligibility Criteria:Education: Minimum 12th Pass / GraduateAge: 18 to 35 yearsGender: Male & Female (Both)Experience:Raymond Process: Must have experience in BPO Sales or Real Estate backgroundAglius & Plix Processes: Freshers and experienced candidates with BPO sales background preferredCommunication Requirements:Raymond: English / V5 Communication Good Communication SkillsAglius: English / V3 Communication Average Communication SkillsPlix: English / V4 Communication Average to Above Average Communication SkillsKey Skills:Outbound CallingLead GenerationCustomer ServiceSales PitchingHandling Client QueriesTarget-Oriented ApproachFor walk-in interviews, please report between 10:00 AM 07:00 PM, Monday to Saturday, at the address mentioned above.
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Looking For Inside Sales Representative

ACE Software n Web Solutions

  • 1 - 2 yrs
  • 3.5 Lac/Yr
  • Thane West
Lead Generation IT Sales B2B Sales Proficiency in English Outbound Sales Convincing Power CRM
We are seeking a highly motivated and goal-oriented Sales Development Representative (SDR) to identify, qualify and nurture sales opportunities.The SDR will be responsible for outreach through various channels, lead qualification and scheduling discovery calls for the sales team. Key Responsibilities Conduct research to identify and target potential customers in the defined industries. Perform outreach via cold calls, emails, LinkedIn, and other prospecting channels to engage potential clients. Qualify prospects based on the companys Ideal Customer Profile (ICP). Set up and schedule discovery calls/meetings for the sales team. Maintain detailed and up-to-date records of all activities and leads in the CRM system (e.g., HubSpot). Required Skills and Qualifications Bachelors degree in Business (BMS) Marketing, or a related field (preferred) Minimum 1 year to maximum 2 years of experience in outbound B2B sales, inside sales, or lead generation in Custom IT Solutions. Strong understanding of sales development techniques and lead qualification frameworks (e.g., BANT, CHAMP). Experience and Proficiency with outreach tools like LinkedIn Premium/Sales Navigator, Apollo and CRM platforms like HubSpot. Excellent English communication and interpersonal skills-both written and verbal.
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Jobs by Popular Location

Walk-In Interview For Office Assistant (Female Candidates Required)

Protect Pillar Security and Facility Service LLP

  • 1 - 2 yrs
  • 1.8 Lac/Yr
  • Thane West
Customer Relationship Data Management Tally Microsoft Office Basic Computers Office Work Typing
Hiring for 5 Office Assistant Jobs in Thane West, with minimum 1 Year Experience,Required Educational Qualification is : Higher Secondary, Secondary School with Good knowledge in Customer Relationship, Data Management, Tally, Microsoft Office, Basic Computers, Office Work, Typing etc.
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Interview For Customer Support Executive || Higher Secondary - Freshers

NPM Recruitment

Customer Support CRM Sales Sales
Job Title: Sales & Customer Service Executives (BPO Real Estate / Medical / Diagnostics)Company: Voitekk SoftSol Pvt. Ltd.Location: 7th Floor, Lotus Park, Road Number 16, Nehru Nagar, Wagle Estate, Opp. Petrol Pump, Thane West, Maharashtra 400604Work Mode: Work from Office / OnsiteInterview Mode: Face-to-FaceJob Roles Available:Sales Executive Raymond Real Estate Lead GenerationCustomer Service Executive Aglius Diagnostic ProcessSales Executive Plix Outbound (Medical Product Sales)Job Type: Full-Time (BPO Process)Shift Timings:Raymond & Plix Processes: 10:00 AM to 07:00 PM (Day Shift)Aglius Diagnostic Process: 07:00 AM to 04:00 PM & 01:00 PM to 10:00 PM (rotational every 15 days)Working Days: Monday to SaturdayWeek Off: 1 Rotational Week OffSalary:Raymond Process: 18,000/- to 25,000/-Plix Process: 15,000/- to 19,000/-Aglius Process: Up to 18,000/-Eligibility Criteria:Education: Minimum 12th Pass / GraduateAge: 18 to 35 yearsGender: Male & Female (Both)Experience:Raymond Process: Must have experience in BPO Sales or Real Estate backgroundAglius & Plix Processes: Freshers and experienced candidates with BPO sales background preferredCommunication Requirements:Raymond: English / V5 Communication Good Communication SkillsAglius: English / V3 Communication Average Communication SkillsPlix: English / V4 Communication Average to Above Average Communication SkillsKey Skills:Outbound CallingLead GenerationCustomer ServiceSales PitchingHandling Client QueriesTarget-Oriented ApproachFor walk-in interviews, please report between 10:00 AM 07:00 PM, Monday to Saturday, at the address mentioned above.
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Hiring For Higher Secondary Freshers - Sales Executive

NPM Recruitment

Direct Sales CRM Sales Real Estate Sales Inbound Customer Service
Job Title: Sales & Customer Service Executives (BPO Real Estate / Medical / Diagnostics)Company: Voitekk SoftSol Pvt. Ltd.Location: 7th Floor, Lotus Park, Road Number 16, Nehru Nagar, Wagle Estate, Opp. Petrol Pump, Thane West, Maharashtra 400604Work Mode: Work from Office / OnsiteInterview Mode: Face-to-FaceJob Roles Available:Sales Executive Raymond Real Estate Lead GenerationCustomer Service Executive Aglius Diagnostic ProcessSales Executive Plix Outbound (Medical Product Sales)Job Type: Full-Time (BPO Process)Shift Timings:Raymond & Plix Processes: 10:00 AM to 07:00 PM (Day Shift)Aglius Diagnostic Process: 07:00 AM to 04:00 PM & 01:00 PM to 10:00 PM (rotational every 15 days)Working Days: Monday to SaturdayWeek Off: 1 Rotational Week OffSalary:Raymond Process: 18,000/- to 25,000/-Plix Process: 15,000/- to 19,000/-Aglius Process: Up to 18,000/-Eligibility Criteria:Education: Minimum 12th Pass / GraduateAge: 18 to 35 yearsGender: Male & Female (Both)Experience:Raymond Process: Must have experience in BPO Sales or Real Estate backgroundAglius & Plix Processes: Freshers and experienced candidates with BPO sales background preferredCommunication Requirements:Raymond: English / V5 Communication Good Communication SkillsAglius: English / V3 Communication Average Communication SkillsPlix: English / V4 Communication Average to Above Average Communication SkillsKey Skills:Outbound CallingLead GenerationCustomer ServiceSales PitchingHandling Client QueriesTarget-Oriented ApproachFor walk-in interviews, please report between 10:00 AM 07:00 PM, Monday to Saturday, at the address mentioned above.
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Looking For Relationship Manager

Zeev HR Consultants & Placement Services

Customer Relationship Negotiation Skills BFSI Customer Service HNI Acquisition Team Management Skills Interpersonal Skills
Job Profile: Develop and provide solutions to the clients basis their requirements Conduct timely and regular follow-up with the leads and tag them on broadcasts and news articles Increase client base by meeting new clients, taking reference from the existing investors and thereby building AUM Initiate portfolio review of the existing investors in a timely manner Upsell and Cross sell products to the existing investors and keep them updated on the primary and secondary market trends Share regular updates with the investors with regards to the schemes, research papers, etc. Conduct regular marketing activities in coordination with the regional marketing team and product teamMust Haves: Excellent socializing and relation building skills. Excellent communicating and listening skills, ability to explain complex information clearly and in a simplified manner. Should be a confident individual and must conduct and present themselves well in front of client Able to analyse the requirement of the clients basis their financial goals and have strong logical and numerical ability Ability to deal with stress and follow procedures. Has good emotional stability and conscientiousness when dealing with achieving targets. Should always identify opportunities for greater profit Follows the guidelines and compliance needs and be closely monitored and response to any request for documentationDesired Candidate Profiles Candidate Should have a minimum 6 month- 4 years years of experience in Wealth Management, Financial Planning & Investment Advisory. Possession of requisite certifications will be an added advantage Should have exposure in all Wealth Instruments viz., Insurance, FD, Mutual Fund, PMS, AIF etc. Should have a proven track record of AUM generation.Location- Across Mumbai, Maharashtra
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Hiring Delivery Executive For Thane West

Dhruva Star Foods Pvt Ltd

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Thane West
Customer Relationship Delivery Boy Material Management Route Planning Hard Working Delivery
We have an urgent requirement for *Delivery Executive *Company Name- *DHRUVA STAR FOODS PVT LTD**FULL TIME*Salary per monthFull time: 12000*Two wheeler with valid licence is compulsory**Petrol cost will be paid by company*Timing: 9AM - 1PM and 4PM - 7.30PM*Break time* from 1 PM - 3.30 PMWorking days - Monday to Saturday (Sunday weekly off)Delivery: Thane and Mulund areaGender- Male/FemaleYour route will be decided on daily basis.***** *PART TIME SHIFT*Choose from 9AM - 12PM10AM - 1PM4PM - 7.30PM Salary per monthPart time: Rs.7000*Petrol Cost will be paid by company*Working days - Monday to Saturday (Sunday weekly off)Delivery: Thane and MulundYour route will be decided on daily basis
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Sales Manager (3-6 Years)

Indobricks Real Estate Advisory Pvt Ltd

  • 3 - 6 yrs
  • 8.5 Lac/Yr
  • Thane West
Retail Sales Sales Operations Corporate Sales Time Management Lead Generation Problem Solving Direct Sales Channel Sales Marketing Customer Relationship Direct Marketing
Job Title: Sales Manager Company Name: Indobricks Real Estate Advisory Private Limited Location: Thane About Us: Indobricks Real Estate Advisory Pvt. Ltd is a reputable firm in India's realty sector, emphasizing five core pillars: People, Innovation, Technology, Transparency, and Ideas. We prioritize customer satisfaction and have become a trusted name in the industry over the past five years. With a client-centric approach, we tailor solutions to meet each client's unique needs, fostering long-term partnerships. Indobricks is dedicated to delivering exceptional advisory services, emphasizing trust, transparency, and comprehensive support. We innovate to adapt to evolving client needs while promoting sustainability and social responsibility. With a focus on excellence and client satisfaction, Indobricks is positioned as a leader in India's real estate market, offering expertise in buying, selling, managing, and investing in properties. Job Description: The Sales Manager will oversee the entire sales team and drive revenue growth for organization. They will be primarily responsible for revenue generation, developing & implementing various sales strategies, managing sales operations, and achieving sales targets. Responsibilities: Develop and implement strategic sales plans to achieve sales targets and objectives. Lead, mentor, and motivate the sales team to deliver high performance and exceed sales goals. Monitor and analyze sales performance metrics to identify areas for improvement and implement corrective actions as needed. Attend F2F meeting at client office or Residence. Build and maintain relationships with key clients, developers and other stakeholders in the real estate industry. Collaborate with other departments to ensure seamless execution of sales initiatives. Requirements: Masters / Bachelors degree in Business Administration, Marketing, or related field. Proven experience in sales management, with at le
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Opening For Pre Sales Executive

Ghar Mil Gaya

  • 1 - 4 yrs
  • 4.8 Lac/Yr
  • Thane West
Marketing Lead Generation Inside Sales Pre Sales B2C Sales Conveyancing CRM
Job Title: Pre-Sales ExecutiveJob Description:We are seeking a motivated Pre-Sales Executive to join our team. As a Pre-Sales Executive, you will play a vital role in generating leads, contacting potential and existing customers. Additionally, you will be responsible for building and maintaining our CRM database to ensure effective customer relationship management.Key Responsibilities: Generate leads and Identify potential customers. Engage with customers via phone calls to understand their needs and offer appropriate solutions. Build and maintain a comprehensive CRM database for effective customer relationship management. Meet daily, weekly, and monthly sales targets set by the company.Requirements: Previous experience in a pre-sales or Sales role is preferred. Excellent communication and interpersonal skills. Strong problem-solving and negotiation abilities. Proficiency in using CRM software and other relevant sales tools. Self-motivated and target-driven mindset.
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CRM Manager (Female)

Gautom Modi Group

Customer Relationship Automobile CRM Manager
We Hired CRM Female Number Of Opening 2 One Is Thane And 1 Of Is Kalina Candidate Have Good Communication Skills And Smart Quick Problem Resolver
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CRM Executive (Female)

vatika estate

  • 1 - 7 yrs
  • 2.5 Lac/Yr
  • Thane West
Sales Customer Relationship Real Estate Marketing CRM Executive
Doing Customer follow upDoing Cold CallingLead generation
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Sales Support Executive

Kamal Facility Services

Good Communication Sales Executive Customer Relationship Sales Support Executive Marketing CRM Walk in
Job PurposeWe are looking for a competitive and trustworthy Sales Support Executive to help us build up our business activities.Sales Support Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone.Job Responsibilities 1. Conduct market research to identify selling possibilities and evaluate customer needs2. Actively seek out new sales opportunities through cold calling, networking and social media3. Set up meetings with potential clients and listen to their wishes and concerns4. Prepare and deliver appropriate presentations on products and services5. Create frequent reviews and reports with sales and financial data6. Ensure the availability of stock for sales and demonstrations7. Participate on behalf of the company in exhibitions or conferences8. Negotiate/close deals and handle complaints or objections9. Collaborate with team members to achieve better results10. Gather feedback from customers or prospects and share with internal teams.Responsibilities 1. Proven experience as a Sales Executive or relevant role2. Proficiency in English3. Excellent knowledge of MS Office4. Hands-on experience with CRM software is a plus5. Thorough understanding of marketing and negotiating techniques6. Fast learner and passion for sales7. Self-motivated with a results-driven approach8. Aptitude in delivering attractive presentations9. High school degree1. Self-motivated and driven by targets2. Resilience3. Strong communication skills including both verbal and written4. The ability to influence and negotiate with others5. Commercial awareness6. IT skills7. Numerical skills.Experience: Minimum 2 years (In relevant Field) Salary: 35,000 Per MonthJob Type : Full Time Time: 10:00 Am to 7:00 Pm (In Office)
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Business Development Executive

Bakero Lifestyles Pvt. Ltd

Good Communication Skills Client Relationship Management Direct Marketing Customer Care Associate Lead Generation Executive Business Development Executive
Candidate should make calls and generate positive leads for restaurant's registration in our food delivery app. He should visit the restaurant's and explain them all the registration process and guide them for package selection.
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Urgent Requirement For Customer Care Executive-Thane

Sarom Fab Pvt Ltd

  • 1 - 4 yrs
  • Thane West
Client Co-ordinator CRM Executive
Hi,We are hiring for CRM Post. Location-: Thane About SaromWe as a home furnishing brand envision filling the vacuum in the Indian home furnishings industry in terms of superior quality fabrics, textures, designs, and decor solutions that too at a good value for money. It is our visionary goal & dream to become a one-stop solution brand for Home furnishings. Our aim is to strive for customer satisfaction.Job location-ThaneJob Description:Following up with customers.Managing customer relationships.Manage the Customer Service operations by overseeing the customer feedback and compliant processes and thus provide support to various departments to resolve the same within timelines.Ensure that service issues are solved within a stipulated turnaround time (TAT) and quality service is delivered to the customers.Provide support in various operations and activities. Maintain data in excelRegularly interact with end customers for understanding their requirements, aspirations and expectations.Data management, feedback management- Client Coordination, Correspondence & Documentation
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