Client Relationship Executive Graduate Jobs in Ernakulam

Key Responsibilities:Communicate with clients through phone, email, and in person.Understand client needs and share them with the design and production teams.Provide updates on project timelines, order status, and deliveries.Handle client complaints or issues quickly and professionally.Support the sales team in preparing proposals and presentations.Build long-term relationships with key customers and keep them engaged.Maintain accurate records of client interactions in CRM or tracking systems.Follow up after project completion to ensure client satisfaction.

Key Responsibilities:Build and maintain strong relationships with existing and prospective clients.Understand client needs and recommend appropriate insurance products (life, health, general, etc.Actively pursue new sales opportunities through cold calling, referrals, and networking.Assist clients with policy issuance, endorsements, renewals, and claims.Collaborate with internal teams (underwriting, operations, claims) to ensure smooth policy servicing.Conduct regular follow-ups and maintain records in CRM systems.Educate clients on policy features, benefits, and terms to ensure informed decisions.

Enhancing the business with available lead resource .Proper Lead Follow ups .Branch handling .Customer Interaction .Pickup and Delivery of the documents to customer's place .University visits if required .Handling the calls .Maintaining the Branch Accounts .Various reports making .

1. Build contacts with potential clients to create new business opportunities2. Keep prospective client database updated3. Make cold calls for new business leads4. Support in writing new business proposals5. Maintain knowledge of all product and service offerings of the company6. Arrange meetings for senior management with prospective clients7. Follow company guidelines and procedures for the acquisition of customers.