Responsibilities:Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements:The minimum qualification for this role is Graduate and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Looking of General Manager Operations Must be good in handling the team span of 250+Work experience. Minimum 8 to 12 years.Only BPO background sales or insurance process
Urgent Hiring For (Boys & Girls) Interview Tomorrow COMPANY NAME -MONEY LINKS CAPITALProfile:Telecalling Loans SalesFree JObjob Job location NarainaMinimum Qualification:10th to 12 passExperience Salary15,000 to 35000+ incentives/ +4 Off
Excellent communication skillsStrong sales and negotiation skillsAbility to build and maintain customer relationshipsKnowledge of financial products and servicesPrevious experience in sales or customer serviceAbility to work well in a team