Array ( [0] => airport-ground-staff [1] => west-bengal ) 300+ Airport Ground Staff Fresher Jobs in West Bengal | Latest Vacancies
384

Airport Ground Staff Fresher Jobs in West Bengal

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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Siliguri
Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Aircraft Maintenance Ground Operation Airline Operations Airport Operation Aviation Hospitality Aviation Security Airport Cargo Ground Management
We are looking for dedicated individuals to join our team as Airline Ground Staff in Siliguri. This role is suited for candidates who have completed at least 10th grade and are eager to start their careers in the aviation industry. Freshers and those with up to one year of experience are welcome to apply.Key Responsibilities:1. **Check-In Assistance**: Help passengers with the check-in process by verifying their documents, issuing boarding passes, and checking luggage for flights.2. **Passenger Service**: Provide excellent customer service by addressing passenger inquiries and concerns. Ensure a smooth and pleasant travel experience for all.3. **Baggage Handling**: Safely manage and transport luggage, ensuring it reaches the correct destination on time. 4. **Boarding Coordination**: Assist in organizing the boarding process efficiently, ensuring that passengers board in an orderly manner.5. **Emergency Response**: Be prepared to follow safety protocols and assist in emergency situations, ensuring passenger safety at all times.Required Skills and Expectations:Candidates should possess good communication skills to interact effectively with passengers and colleagues. A positive attitude and the ability to work under pressure are essential, as the airport environment can be fast-paced. Punctuality and reliability are crucial for this role, as staff must adhere to flight schedules. Teamwork and adaptability will help create a supportive work environment, contributing to a seamless passenger experience.
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Hiring Fresher - Airport Ground Staff - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Ground Hostess Airport Ground Staff
As an Airport Ground Staff, you will play a crucial role in ensuring a smooth and efficient experience for passengers and airlines at the airport. Your responsibilities will include:- **Check-in Assistance**: You will help passengers with the check-in process, ensuring they have the necessary documentation and tickets for their travel.- **Baggage Handling**: You will manage the handling of luggage, ensuring it is processed correctly for loading onto the aircraft and available for pickup upon arrival.- **Customer Service**: You will be the first point of contact for passengers, assisting them with inquiries, providing information about flights, and resolving any issues that may arise.- **Boarding Support**: You will assist in the orderly boarding of passengers onto the aircraft, ensuring that all safety protocols are followed.- **Flight Information Management**: You will provide timely updates regarding flight schedules, delays, or gate changes to keep passengers informed.To qualify for this position, candidates should have completed their 12th grade and have a strong desire to work in the aviation field. You should exhibit excellent communication and interpersonal skills to interact effectively with passengers and team members. A positive attitude and a customer-oriented mindset are essential for providing exceptional service. You should also possess good problem-solving abilities and the capability to work in a fast-paced environment. Being a team player is critical as you will collaborate with various teams to ensure smooth operations at the airport.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Kolkata
Team Work COMUNICATION Problem Solving Customer Care
As an Airport Ground Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations and providing excellent customer service. Your responsibilities will include the following:- **Passenger Check-in Assistance**: Help passengers with the check-in process, ensuring all necessary travel documents are verified and bags are tagged properly.- **Baggage Handling**: Safely manage the loading and unloading of luggage, ensuring that it is delivered to the right aircraft and handled according to safety protocols.- **Customer Service**: Address passenger inquiries and assist with any concerns, providing information about flight schedules, gate changes, and other essential details.- **Boarding Coordination**: Oversee the boarding process by scanning boarding passes and ensuring that passengers board their flights in an orderly manner.- **Safety Checks**: Conduct necessary safety inspections and ensure compliance with airport regulations and procedures at all times.To excel in this role, you should possess the following skills and qualities:- **Communication Skills**: You must be able to communicate clearly and effectively with passengers and team members, providing assistance and instructions as needed.- **Attention to Detail**: A keen eye for detail is important to ensure that all processes are carried out accurately, especially with handling luggage and travel documents.- **Ability to Work in a Team**: Collaborating with your colleagues is essential for maintaining efficient airport operations.- **Adaptability**: The airport environment can be fast-paced and unpredictable, so being adaptable to changing situations is crucial.- **Customer-Centric Approach**: A strong focus on customer service will help you provide a positive experience for travelers.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Kolkata
Communication Customer Care Associate Problem Solving GOOD PERSONALITY
URGENT HIRING ALERT KOLKATA AIRPORT GROUND STAFF Position: Ground StaffEligibility: Both Male & Female Candidates Can Apply Qualification: Graduation Age Limit: 18-25 Years Salary & Benefits:* Salary: 20,000+ per month* PF & ESI Benefits Interview Mode: Walk-in Interview Interview Starts: Monday, 7th July Requirements:* Valid Passport is Mandatory* No Visible Tattoos Grow Your Career in the Aviation Industry!Dont miss this opportunity to begin your career as a Kolkata Airport Ground Staff. Attend the walk-in interview and take the first step toward a rewarding future.Shortlisted candidates will be contacted by the HR team for the next steps.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
We are seeking an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. In this role, you will assist travelers, ensuring they have a smooth and enjoyable experience at the airport.Key Responsibilities:1. **Customer Service:** Greet passengers warmly and assist them with their inquiries, complaints, or travel arrangements. Your friendly approach will help create a welcoming atmosphere.2. **Check-in Assistance:** Help passengers with the check-in process, including issuing boarding passes and handling baggage. This involves ensuring that all necessary procedures are followed for a hassle-free experience.3. **Information Provider:** Provide accurate flight information, including arrivals and departures, gate changes, and delays. Keeping travelers updated will help reduce confusion and anxiety.4. **Problem Resolution:** Address any issues or emergencies by communicating effectively with passengers and airport staff. Your ability to think quickly will help resolve situations calmly and efficiently.5. **Adherence to Policies:** Ensure that all airport and safety protocols are followed during your interactions with passengers, contributing to a secure environment.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade. A positive attitude, excellent communication skills, and the ability to work in a fast-paced environment are essential. Prior experience is not necessary, making this a great opportunity for fresh graduates eager to start their careers in the aviation industry. Flexibility in working hours is also expected, as airport operations can vary.
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  • Fresher
  • 7.5 Lac/Yr
  • Asansol
Aircraft Maintenance Ground Staff Activities Airline Operations Airport Operation Hospitality Aviation Aviation Security Cabin Crew Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking to hire Airport Ground Staff in Asansol. This position is suitable for freshers who have completed their 10th grade. The job requires you to work full time from the office.**Key Responsibilities:**- **Check-in Assistance:** Help passengers with the check-in process, providing guidance on how to check in their baggage and print boarding passes.- **Baggage Handling:** Ensure that baggage is properly loaded and unloaded from the aircraft, making sure it reaches the correct destination safely and on time.- **Customer Service:** Address any inquiries or concerns passengers may have, offering support and information to enhance their travel experience.- **Boarding Coordination:** Manage the boarding process by ensuring passengers board the aircraft safely and in an orderly manner, checking their boarding passes.- **Flight Information:** Provide timely and accurate information about flight schedules, delays, and gate changes to passengers.- **Safety Compliance:** Follow all safety regulations and procedures to ensure a secure working environment for both passengers and staff.**Required Skills and Expectations:**Candidates should have excellent communication skills to interact effectively with passengers and colleagues. A friendly and approachable attitude is essential for providing great customer service. Attention to detail is important for tasks like baggage handling and ensuring safety compliance. Ability to work in a fast-paced environment is necessary, as well as being a team player and adapting to dynamic situations.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Kolkata
Good Communication Skills Personality Development
We are looking for enthusiastic individuals to join our team as Airport Ground Staff in Kolkata. This role is essential in ensuring smooth operations at the airport.**Key Responsibilities:**- **Passenger Assistance:** Greet and assist passengers throughout their journey at the airport, helping them with check-in procedures, baggage handling, and directing them to the right boarding gates.- **Check-in Services:** Process passenger check-ins efficiently, ensuring all necessary documentation is verified and boarding passes are issued accurately.- **Baggage Handling:** Ensure the safe loading and unloading of luggage, making sure that bags are checked for security and placed on the correct flights.- **Communication Coordination:** Act as a point of contact between passengers and the airline, providing timely information regarding flight schedules, delays, or any unforeseen changes.- **Customer Service Focus:** Address passenger inquiries or concerns with professionalism and empathy, working to resolve issues promptly to enhance their travel experience.**Required Skills and Expectations:**- Strong communication skills to interact effectively with passengers and team members.- Ability to work in a fast-paced environment and remain calm under pressure.- Team-oriented mindset, with a commitment to providing excellent customer service.- Basic knowledge of airport operations is a plus, but not required.- Candidates should hold a Bachelors degree (B.A, B.Com, or B.Sc) and ideally have some familiarity with office work.- A positive attitude and a willingness to learn are essential for success in this role.
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  • 0 - 4 yrs
  • 6.5 Lac/Yr
  • Kolkata
Ground Staff Customer Support Airport Ticketing
We are looking for an Airport Check-in Executive based in Kolkata. The ideal candidate should be a 12th pass and must have between 0 to 4 years of experience in customer service or a related field. This is a full-time role that requires the individual to work from the office at the airport.**Key Responsibilities:**- **Passenger Check-in:** Assist travelers with the check-in process by verifying their travel documents and managing luggage check-in. This ensures a smooth and efficient start to their journey.- **Customer Assistance:** Provide exceptional service to passengers, answering queries and resolving issues related to their flights, baggage, and other travel needs, ensuring their comfort and satisfaction.- **Documentation Handling:** Ensure that all necessary travel documents are collected, checked, and processed correctly. This helps maintain compliance with airline policies and regulations.- **Coordination with Ground Staff:** Communicate effectively with airline ground staff regarding passenger needs and any irregularities. This teamwork is crucial for maintaining operational efficiency.- **Problem Solving:** Address any unforeseen issues that arise during check-in, such as flight delays or cancellations, and offer practical solutions to travelers.The ideal candidate should possess strong communication skills, a friendly and approachable demeanor, and the ability to work in a fast-paced environment. Attention to detail and a customer-focused mindset are essential for this role. Proficiency in basic computer skills is also required for managing check-in systems efficiently.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Kolkata
Flight Attendant Flight Stewardess Ground Hostess Customer Relationship
We are looking for enthusiastic Flight Attendants to join our team in Kolkata. This is a full-time position where you will play a vital role in ensuring passengers have a safe and enjoyable travel experience.**Key Responsibilities:**- **Safety Demonstrations:** Present safety instructions to passengers before takeoff, ensuring they understand emergency procedures and equipment use.- **Assisting Passengers:** Provide excellent customer service by helping passengers with seating, luggage, and any inquiries they may have during the flight.- **Serving Meals and Beverages:** Manage meal service on board by serving food and drinks while ensuring dietary preferences and restrictions are respected.- **Emergency Response:** Be prepared to handle any emergencies, including assisting in evacuations or dealing with medical situations, ensuring passenger safety at all times.- **Maintain Cleanliness:** Ensure the cabin is clean and tidy before, during, and after the flight, adhering to hygiene standards.**Required Skills and Expectations:**- Candidates should have completed their 12th grade and possess a friendly and positive attitude.- Strong communication skills are essential for effective interaction with passengers and team members.- A professional appearance and demeanor are important, as Flight Attendants represent the airline.- Candidates should be able to work flexible hours, including weekends and holidays, adapting to the dynamic nature of the aviation industry.- Teamwork is crucial, as you will collaborate closely with fellow cabin crew to ensure a smooth flight experience for passengers.
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  • Fresher
  • 9.5 Lac/Yr
  • Brahmapur Kolkata
Fine Personality Good Communication Airport Ground Staff
As an Airport Ground Staff, you will play a crucial role in ensuring a smooth experience for passengers traveling through the airport. Freshers are welcome to apply, and the position is full time, based in an office environment in Brahmapur.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in procedures, ensuring they have all necessary documents and bags ready for travel.- **Baggage Handling:** Safely handle and transport luggage to and from aircraft, ensuring proper loading and unloading procedures are followed.- **Ticketing Support:** Assist in the issuance of tickets and boarding passes, addressing any queries related to flight schedules and services.- **Customer Service:** Provide excellent service to passengers, addressing their needs and concerns in a friendly and professional manner.- **Safety Compliance:** Ensure all safety guidelines and procedures are strictly followed during operations to maintain a secure environment.**Required Skills and Expectations:**- **Education:** Candidates must have completed their 12th grade.- **Communication Skills:** Effective verbal and written communication is essential to interact with passengers and team members.- **Team Player:** Ability to work well within a team environment, supporting your colleagues to enhance overall operations.- **Problem-Solving Skills:** Quick thinking and the ability to resolve issues that may arise during daily operations.- **Professional Attitude:** A polite and courteous demeanor is important, as you will often be the first point of contact for passengers.
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  • 0 - 6 yrs
  • 18.0 Lac/Yr
  • Kolkata
Air Hostess Flight Attendant Flight Steward Flight Stewardess Cabin Crew Cabin Attendant Airlines Cabin Crew Crew Manager Ground Staff Air Cargo Air Cargo Executive Cargo Handler
An Air Hostess, also known as Cabin Crew or Flight Attendant, is responsible for ensuring the safety, comfort, and well-being of passengers during flights while delivering high-quality customer service and representing the airlines brand.Roles & ResponsibilitiesGreet passengers warmly and assist with boarding and seatingPerform pre-flight cabin and safety equipment checksExplain and demonstrate aircraft safety proceduresEnsure passengers follow aviation safety regulationsServe meals, beverages, and in-flight amenitiesAttend to special passenger needs (children, elderly, medical cases)Handle passenger concerns, complaints, and emergencies calmlyProvide first aid and emergency assistance when requiredMaintain cleanliness and order in the cabinCoordinate with cockpit crew and fellow cabin staffEnsure safe landing procedures and assist with disembarkationEligibility & RequirementsMinimum qualification: 10+2 (any stream)Age limit: Usually 18-27 years (varies by airline)Minimum height & arm reach as per airline standardsGood eyesight (correctable vision accepted by most airlines)Fluent in English & Hindi (additional languages preferred)Well-groomed with a pleasant personalityKey Skills RequiredExcellent communication and interpersonal skillsStrong customer service and problem-solving abilitiesAbility to remain calm under pressureTeamwork and adaptabilityProfessional grooming and etiquetteWork ConditionsRotational shifts including nights, weekends, and holidaysDomestic and international travelPhysically demanding but rewarding work environmentCareer Growth OpportunitiesSenior Cabin CrewLead Flight Attendant / In-Flight SupervisorCabin Crew TrainerAirline Operations or Ground ManagementSalary & Benefits (India - Approx.)Freshers: 30,000 - 60,000 per monthExperienced crew: 80,000+ per monthBenefits include free/discounted air travel, allowances, insurance
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  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Airport Cargo
As an Airport Operations Executive, you will play a pivotal role in ensuring smooth airport operations. Your primary responsibilities will include:- **Customer Service:** Assist passengers with inquiries, providing information about flights, boarding procedures, and terminal facilities to enhance their travel experience.- **Check-in and Boarding Coordination:** Manage the check-in process, ensuring accurate documentation and timely boarding of passengers to maintain flight schedules.- **Baggage Handling Oversight:** Monitor baggage handling to ensure safe and efficient loading and unloading, and assist with resolving any baggage-related issues that arise.- **Safety Compliance:** Adhere to airport safety regulations and protocols, helping to maintain a secure environment for both passengers and staff.- **Communication with Airlines:** Liaise with airline representatives to coordinate flight operations and address any operational issues that may surface.- **Updated Knowledge:** Stay informed about airport policies, procedures, and any changes to maintain a high level of service.To excel in this role, you should have strong communication and interpersonal skills, enabling effective interaction with passengers and team members. Attention to detail is vital, as you will manage important documents and ensure smooth operations. A team-oriented attitude is essential, along with the ability to work in a fast-paced environment. Basic computer skills will also be beneficial, as you may need to use management systems and databases. Candidates should be reliable, punctual, and ready to handle challenges with a positive approach.
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  • 0 - 1 yrs
  • 9.5 Lac/Yr
  • Asansol
Good Communication Fine Personality
We are looking for enthusiastic individuals to join our team as Airport Ground Staff in Asansol. This full-time position is ideal for candidates with up to one year of experience and a minimum of a 12th-grade education. **Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in processes, including baggage handling and providing flight information, ensuring a smooth travel experience.- **Check-in Coordination:** Manage the check-in counters efficiently, verifying passenger IDs and boarding passes to facilitate quick and organized boarding.- **Baggage Handling:** Ensure that luggage is loaded and unloaded safely and correctly, maintaining the integrity of all baggage during transit.- **Customer Queries:** Address and resolve passenger inquiries and complaints promptly and professionally, providing excellent customer service.- **Safety Compliance:** Follow all airport and airline safety procedures and protocols to maintain a secure environment for passengers and staff.- **Collaboration with Airlines:** Work closely with airline representatives and other ground staff to ensure timely execution of flights and logistics.To be successful in this role, candidates should have strong communication skills and the ability to work well in a team. Good problem-solving skills and a friendly attitude are essential for interacting with passengers from diverse backgrounds. Candidates must also be willing to work in shifts, including weekends and holidays, as airport operations run around the clock. Being detail-oriented and having a positive approach to challenges will contribute greatly to your success in this role.
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  • Fresher
  • 5.5 Lac/Yr
  • Kolkata
Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Ground Operation Grooming Airport Cargo Basic Computer Skills
As a Ground Staff member, you will play an essential role in ensuring smooth airport operations and providing excellent customer service. Your responsibilities will include:- **Passenger Check-in Assistance:** Help passengers check in for their flights, verify their travel documents, and issue boarding passes to ensure a seamless travel experience.- **Baggage Handling:** Safely assist in the loading and unloading of passenger luggage, ensuring that it is properly tagged and transported to the correct destination.- **Customer Service Support:** Respond to customer inquiries and provide information about flights, boarding procedures, and airport services, contributing to a positive travel experience.- **Safety and Security Checks:** Perform necessary safety and security checks on passengers and their luggage to ensure compliance with airport regulations and standards.- **Coordination with Airlines:** Work closely with airline staff and other ground personnel to manage flight schedules, delays, and passenger needs effectively.To be successful in this role, you should possess the following skills and expectations:- **Strong Communication Skills:** Ability to interact clearly and politely with passengers and team members to facilitate effective communication.- **Customer-Oriented Attitude:** A friendly nature and willingness to help passengers with their queries and needs.- **Teamwork Experience:** Ability to work collaboratively in a team environment while maintaining a positive attitude in busy situations.- **Attention to Detail:** Careful observation and execution of tasks to ensure accuracy in passenger service and safety protocols.This role is open to freshers who have completed their 10th grade and are enthusiastic about building a career in the aviation industry.
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  • Fresher
  • 4.0 Lac/Yr
  • Bankura
Good Communication Skills
We are hiring energetic and customer-focused individuals for the role of Airline Ground Staff. You will be the face of the airline at the airport, ensuring smooth operations and a great passenger experience.Key Responsibilities:Passenger Handling: Manage check-in, boarding, and arrivalprocessesCustomer Service: Assist passengers with queries, ticketing, seat allocation, and special assistanceBaggage Handling: Oversee baggage check-in, loading coordination, and lost baggage claims
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  • Fresher
  • 4.3 Lac/Yr
  • Around Kolkata
Hospitality Interpersonal Skills Ground Handling Communication Computer
We are looking for dedicated Airport Ground Staff to join our team in Kolkata. This role is perfect for freshers who are enthusiastic about the aviation industry and enjoy working in a dynamic environment. Key Responsibilities:- **Passenger Assistance:** You will help passengers with check-in, boarding, and general inquiries, ensuring a smooth travel experience.- **Baggage Handling:** You will manage luggage loading and unloading, ensuring that all bags are safely transported and delivered to the correct destination.- **Safety and Security Checks:** You will conduct routine checks for safety and ensure compliance with airport security regulations.- **Communication:** You will communicate important information to passengers regarding flight updates and airport procedures, maintaining clarity and professionalism.Required Skills and Expectations:Candidates must have completed their 12th grade and possess strong communication skills to interact effectively with passengers and colleagues. A friendly and helpful attitude is essential as you will be dealing with people from diverse backgrounds. Attention to detail is crucial for ensuring the safety and security of passengers and their belongings. A team-oriented mindset is essential since collaboration with other staff members will be frequent. You should be ready to work in a fast-paced environment and handle any challenges that arise with composure. Flexibility in working hours is also important, as shifts may vary.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Kolkata
Manages The Inbound and Outbound Movement Of Freight Ensuring Accurate Documentation Regulatory Compliance and Safe Handling Cargo Handling Ground Operation Good Communication Skills Logistics Operations Cargo Flight Executive
1) Cargo Operations & Handling2) Documentation & Compliance3) Customer Service & Tracking4) Liaison & Coordination
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aircraft Maintenance Cargo Handling Passenger Handling Ground Staff Activities
As an Airline Ground Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations. Your main focus will be on providing excellent customer service and assisting passengers throughout their journey. Key responsibilities include:- **Check-in Assistance**: You will help passengers with the check-in process, ensuring they have the necessary documents and guiding them through self-service kiosks if applicable.- **Baggage Handling**: You will assist in the safe loading, unloading, and transportation of luggage, ensuring all bags are tagged and reach the correct destination.- **Customer Service**: You will respond to passenger inquiries and concerns, providing information about flight schedules, gate changes, and other essential services to enhance their travel experience.- **Coordination with Crew**: You will communicate effectively with airline crew and ground teams to ensure timely departures and arrivals, addressing any operational issues that may arise.- **Emergency Response**: You will be trained to handle emergencies and assist in evacuating passengers when necessary, ensuring safety at all times.To excel in this role, you should possess good communication and interpersonal skills, demonstrating a friendly and helpful attitude toward passengers. A basic understanding of airline operations will be beneficial. You should be detail-oriented, capable of multitasking, and able to work well under pressure. A willingness to learn and adapt in a fast-paced environment is essential. A minimum educational qualification of 12th grade is required, with 0-1 years of experience preferred.
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  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Aviation Cargo Handling Basic Computer Skills Airport Operation Ground Handling Airport Cargo
We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This role is ideal for someone with a passion for customer service and an interest in the aviation industry.Key Responsibilities:- **Customer Interaction:** Assist passengers with check-in, boarding procedures, and luggage handling to ensure a smooth travel experience.- **Information Assistance:** Provide accurate information to passengers about flight schedules, gate changes, and policies to improve their travel journey.- **Problem Solving:** Address passenger inquiries and concerns promptly, using effective communication skills to resolve issues calmly and professionally.- **Safety Compliance:** Ensure all safety protocols and procedures are followed, maintaining a safe environment for both passengers and staff.- **Team Collaboration:** Work closely with team members and other airport staff to ensure seamless operations and high-quality service delivery.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication and interpersonal skills. A friendly attitude and a willingness to assist others are essential. Successful candidates will be detail-oriented, able to think on their feet, and demonstrate problem-solving abilities. Previous experience in customer service is an advantage, but not mandatory, as we will provide training. Applicants should be flexible with working hours, including early mornings, weekends, and holidays. A strong commitment to providing exceptional service is crucial for success in this role.
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  • Fresher
  • 4.0 Lac/Yr
  • Kolkata
Aviation Customer Handling Ground Handling
Hiring: Airline Ground Staff KolkataWe are currently hiring candidates for the position of Airline Ground Staff at Kolkata.Job Details: Position: Airline Ground Staff Location: Kolkata, Delhi, Mumbai, Uttar Pradesh Salary: 18,000 per month Education Qualification: Minimum 10th Pass Lunch Break: 1 Hour Job Type: Full-TimeResponsibilities: Assisting passengers at the airport Helping with check-in and boarding procedures Providing customer support and guidance Ensuring smooth passenger handlingRequirements: Basic communication skills Good personality and polite behaviour Ability to work with passengers and staffInterested candidates can apply now or contact us for more details.
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Ground Staff Executive - Full Time - Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Kolkata
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Good Communication
We are seeking a Ground Staff Executive in Kolkata. This entry-level position is ideal for individuals with a 12th-grade education and little to no work experience. As a key part of our ground operations team, you will facilitate various tasks to ensure a smooth airport experience for passengers.Key Responsibilities:1. **Customer Service**: Provide friendly and professional assistance to passengers at the airport, including check-in, baggage handling, and guidance to various services.2. **Ticketing and Boarding**: Ensure accurate ticketing procedures and assist with boarding processes, checking for valid documents and luggage compliance.3. **Luggage Handling**: Manage baggage of passengers, ensuring it is loaded and unloaded promptly and safely.4. **Safety Protocols**: Adhere to all safety and security regulations, ensuring that protocols are followed during all ground operations.5. **Communication**: Collaborate effectively with team members and other departments to address passenger queries and resolve issues promptly.Required Skills and Expectations:The ideal candidate should possess strong communication skills, both verbal and written, to interact well with passengers and colleagues. A customer-oriented attitude is essential, along with the ability to work in a fast-paced environment. Basic computer skills are necessary for handling booking systems and maintaining records. Punctuality, reliability, and a professional demeanor are crucial, as the role involves direct engagement with passengers and teamwork. A positive attitude and flexibility to work various shifts are also expected.
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Airport Ground Staff Fresher

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Ground Staff Airport Supervisor
As an Airline Ground Staff member, you will play a vital role in ensuring smooth airport operations and providing excellent customer service to passengers. Your responsibilities will include:- **Check-In Assistance**: Help passengers with the check-in process, ensuring they have the correct documentation and luggage requirements.- **Baggage Handling**: Safely assist with the loading and unloading of luggage from the aircraft, making sure all bags are handled with care.- **Customer Service**: Address passenger inquiries and resolve any issues related to flight schedules, boarding, or luggage.- **Boarding Procedures**: Manage the boarding process by checking tickets and boarding passes, ensuring that all passengers board the plane in an orderly manner.- **Safety and Security Compliance**: Follow airport and airline safety protocols to maintain a secure environment for passengers and staff.For this role, the following skills and expectations are essential:- **Communication Skills**: You should have clear and effective verbal communication skills to assist passengers and collaborate with team members.- **Customer-Oriented Attitude**: A friendly, helpful demeanor is important for providing top-notch service and handling passenger concerns.- **Team Player**: Ability to work well with others in a fast-paced environment as teamwork is crucial for successful operations.- **Attention to Detail**: You need to be detail-oriented to ensure accuracy in processes like check-in and baggage handling.Candidates with zero to one year of experience and who have completed their 12th grade are encouraged to apply for this full-time position located in Kolkata.
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Ground Staff Fresher

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Hospitality Ground Staff Activities Aviation Ground Handling Aviation Security Interpersonal Skills Airline Operations Airport Operation Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Management Ground Operation
The Ground Staff position involves various support functions in the airport environment, ensuring smooth operations and excellent customer service. **Key Responsibilities:**- **Check-In Assistance:** Help passengers during the check-in process, ensuring they receive their boarding passes and understand the flight details.- **Baggage Handling:** Safely manage luggage and cargo, ensuring proper loading and unloading to prevent damage or loss.- **Customer Service:** Provide assistance to passengers with inquiries, complaints, or special requests, ensuring a pleasant travel experience.- **Safety and Security Checks:** Conduct security checks on luggage and ensure compliance with safety regulations to maintain a secure environment.- **Coordination with Airlines:** Liaise with different airline teams to confirm schedules and coordinates for flights, facilitating effective communication.- **Emergency Response:** Be prepared to respond to emergencies promptly and assist in evacuation procedures if necessary.**Required Skills and Expectations:**Candidates should possess strong communication skills to interact effectively with passengers and colleagues. A friendly and professional demeanor is essential for providing excellent service. Basic computer skills are necessary for using check-in systems and managing booking information. Attention to detail is crucial for ensuring compliance with safety regulations and proper handling of luggage. A proactive attitude and the ability to work under pressure are important in a fast-paced airport environment. A background in any of the listed educational qualifications is acceptable, with a willingness to learn and adapt in a team-oriented setting.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
As an Airport Ramp Executive in Kolkata, you will play a vital role in ensuring smooth and efficient operations on the airport ramp. This entry-level position is perfect for individuals who are eager to start their careers in the aviation industry. Key Responsibilities:- **Ground Handling Operations**: You will assist in loading and unloading baggage, cargo, and mail from aircraft to ensure timely departures and arrivals. This is crucial for maintaining the flight schedule.- **Safety and Security**: You will be responsible for following safety protocols while working in the ramp area. This includes wearing safety gear and being vigilant about your surroundings to prevent accidents.- **Communication**: You will communicate with the flight crew and ground staff regarding the status of baggage and cargo, ensuring everyone is informed about any issues that may arise.- **Equipment Operation**: You may operate ground service equipment, such as baggage tugs and conveyor belts, to facilitate loading and unloading processes.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education and be willing to work full-time in an office environment. Strong communication skills are essential for effective teamwork and coordination. Physical fitness is important as this role involves handling heavy luggage and working in various weather conditions. A positive attitude and the ability to work under pressure will help you thrive in this fast-paced environment. Prior experience is not necessary, but a passion for aviation is a plus.
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  • 0 - 3 yrs
  • 6.0 Lac/Yr
  • Kolkata
Airport Ticketing Aviation Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
As an Airport Executive, you will play a vital role in ensuring smooth airport operations and providing excellent customer service. Your responsibilities will include:- **Customer Assistance**: Help passengers with inquiries about flights, boarding procedures, and airport facilities to ensure a pleasant travel experience.- **Check-in Support**: Assist travelers during the check-in process, guiding them through self-service kiosks or manual check-in methods if necessary.- **Luggage Handling**: Provide information on baggage policies, assist with lost luggage claims, and ensure that passengers understand their baggage allowances.- **Coordination with Airlines**: Work closely with various airlines to relay information about flight schedules, delays, and gate changes to passengers promptly.- **Emergency Response**: Remain alert and ready to act in case of emergencies or unusual situations, always prioritizing passenger safety and security.- **Feedback Collection**: Gather feedback from travelers regarding their experiences to help improve services and address any concerns they may have.To excel in this role, you should have strong communication skills to interact effectively with passengers. A friendly and patient demeanor is essential, as you will often deal with stressed travelers. Basic knowledge of airport operations and customer service principles is preferred. You must also be comfortable working from home while managing tasks independently. Attention to detail and the ability to handle multiple tasks simultaneously are important traits for success in this position. A pass in the 12th grade is required, and prior experience in a similar role is a plus but not mandatory.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities
As an Airport Customer Service Associate in Kolkata, you will play a vital role in ensuring a pleasant experience for travelers at the airport. You will assist passengers with check-in, baggage handling, and provide information about flights and services.Key Responsibilities:- **Check-in Assistance:** Help passengers check in for their flights, ensuring they have all necessary documents ready and guiding them through the process smoothly.- **Baggage Handling:** Manage the baggage claim process, assisting passengers in locating their luggage and answering any questions they may have about lost items.- **Flight Information:** Provide accurate and timely information regarding flight schedules, delays, and other important updates to help travelers plan their journeys effectively.- **Customer Support:** Address passenger inquiries and concerns with patience, empathy, and professionalism, delivering outstanding service at all times.- **Collaboration with Team:** Work closely with fellow service associates and other airport staff to ensure efficient operation and excellent customer service.Required Skills and Expectations:Candidates should possess a minimum of a 12th-grade education and have excellent communication skills in both English and Hindi. A friendly and approachable demeanor is essential, as you will be interacting with diverse travelers. Basic computer skills are important for managing check-in systems. You should be organized, attentive to detail, and able to work in a fast-paced environment. A positive attitude and the ability to handle challenging situations with grace are highly valued in this role.
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  • 0 - 1 yrs
  • 9.5 Lac/Yr
  • Habra North 24 Parganas
Good Communication Fine Personality
The Airport Ground Staff position at our facility involves assisting in various operations to ensure smooth airport functioning. This role is ideal for individuals looking to start their career in the aviation industry.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in procedures, boarding, and baggage inquiries to ensure a positive travel experience.- **Baggage Handling:** Manage the loading and unloading of luggage onto and from aircraft, ensuring the correct handling to prevent damage.- **Customer Service:** Address passenger queries and concerns professionally, providing accurate information about flight schedules and airport services.- **Safety Compliance:** Adhere to safety protocols and procedures to maintain a secure environment for both passengers and staff.- **Coordination with Crew:** Work closely with flight crews and other ground staff to facilitate smooth aircraft turnarounds.**Required Skills and Expectations:**- **Communication Skills:** Ability to communicate clearly and effectively with passengers and team members. Strong interpersonal skills are essential for providing excellent service.- **Problem-solving Ability:** Must be able to think quickly and resolve issues as they arise, ensuring minimal disruption to operations.- **Attention to Detail:** Importance is placed on following procedures accurately to ensure safety and efficiency in all tasks.- **Team Player:** Willingness to work collaboratively with others in a fast-paced environment is crucial for this role.- **Flexibility:** Candidates should be prepared to work varied hours, including weekends and holidays as per flight schedules. This is a full-time position, and applicants must have completed at least the 12th grade. Previous experience in customer service or a similar role is a plus, but new graduates are encouraged to apply.
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  • 0 - 1 yrs
  • 9.5 Lac/Yr
  • Durgapur
Good Communication Fine Personality
As an Airport Ground Staff member, you will play a vital role in ensuring smooth operations at the airport. Your primary duties will include the following:- **Check-in Assistance**: You will help passengers with check-in procedures, including issuing boarding passes and tagging luggage, ensuring they have a seamless start to their journey.- **Baggage Handling**: You will assist in loading and unloading luggage from aircraft, following safety protocols to prevent damage and ensure timely transfer.- **Customer Service**: You will respond to passenger inquiries and provide information about flights, gate changes, and other airport services, ensuring a positive experience for travelers.- **Coordination with Airlines**: You will work closely with airline representatives and other staff to facilitate smooth operations and communicate important information regarding flights and passengers.- **Safety and Security Checks**: You will conduct thorough checks to ensure compliance with safety regulations, helping to maintain a secure environment for passengers and staff.To succeed in this role, you should possess strong communication skills to interact effectively with passengers and colleagues. A focus on customer service is essential, as is the ability to work in a fast-paced environment. Attention to detail and a team-oriented mindset are crucial. Basic computer skills are also beneficial for handling check-in systems and managing passenger information. A willingness to learn and adapt is important, especially for those with limited experience in the industry.
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  • 0 - 1 yrs
  • 9.5 Lac/Yr
  • Darjeeling
Good Communication Fine Personality
As an Airport Ground Staff member, your primary role is to ensure a smooth and efficient experience for passengers and airlines at the airport. You will be responsible for various tasks that are crucial for airport operations.**Key Responsibilities:**- **Check-in Assistance:** Help passengers with the check-in process, ensuring they have their tickets and identification ready, and guiding them through the steps efficiently.- **Baggage Handling:** Manage the loading and unloading of passenger baggage, making sure that bags are safely handled and transported to the correct flights.- **Customer Service:** Provide information and assistance to travelers, addressing any questions or concerns they may have about flights, boarding processes, or airport facilities.- **Boarding Management:** Ensure passengers board their flights in an orderly manner, checking boarding passes and verifying the identity of travelers before they enter the aircraft.- **Safety Compliance:** Follow all safety and security protocols as mandated by airport regulations, maintaining a secure environment for both passengers and staff.To succeed in this role, candidates should have a minimum of a 12th-grade education. Strong communication skills are essential, as you will interact with passengers from various backgrounds. A friendly and approachable demeanor is expected, along with good problem-solving abilities to handle any issues that arise. Basic computer skills may be required for check-in tasks. Candidates should be comfortable working in a fast-paced environment and able to work with a team effectively. Flexibility in working hours is also important, as airport operations run throughout the day.
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  • Fresher
  • 6.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for dedicated individuals to join our team as Airport Ground Staff in Kolkata. This role is ideal for freshers with a 10th-grade pass who are eager to start a career in the aviation industry.Key Responsibilities:1. **Passenger Assistance**: Help passengers check-in, handle their baggage, and provide information about flights. You will ensure a smooth and pleasant experience for travelers.2. **Baggage Handling**: Safely manage and process luggage. This includes loading and unloading bags on and off aircraft, ensuring they reach the correct destination.3. **Flight Coordination**: Assist in coordinating flight operations, including monitoring schedules and working closely with pilots and air traffic control to ensure timely departures and arrivals.4. **Customer Service**: Provide outstanding service by addressing passenger inquiries and resolving any concerns they may have promptly and professionally.5. **Safety Compliance**: Follow all safety and security protocols to ensure a safe environment for passengers and staff. You will be trained in emergency procedures and safety measures.Required Skills and Expectations:Candidates should have strong communication skills in English and Hindi to interact effectively with passengers. A friendly and approachable attitude is essential, as well as the ability to work in a fast-paced environment. Attention to detail and a commitment to providing excellent customer service are important attributes for this role. Teamwork, reliability, and flexibility in working hours are also key to success in this position.
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  • Fresher
  • 8.0 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management
We are seeking dedicated Ground Handling Staff to join our team in Kolkata. This role is ideal for freshers who have completed their 10th grade and are looking to start their career in the aviation industry.Key Responsibilities:1. **Baggage Handling**: Ensure all luggage is loaded and unloaded from the aircraft safely. This includes sorting, weighing, and transporting baggage to and from the designated areas.2. **Customer Assistance**: Provide excellent service to passengers at check-in, boarding, and arrival. Assist travelers with their queries and guide them through procedures to ensure a smooth experience.3. **Safety Compliance**: Follow all safety and security protocols while handling baggage and interacting with passengers. Report any suspicious activities or incidents to ensure a secure environment.4. **Aircraft Support**: Assist in the preparation of aircraft for takeoff and landing, which includes refueling and maintenance checks under the guidance of senior staff.5. **Team Collaboration**: Work closely with other ground staff, pilots, and cabin crew to facilitate effective operations and enhance the overall travel experience.Required Skills and Expectations: Candidates must be reliable, punctual, and able to work in a fast-paced environment. Good communication skills in English and Hindi are essential for interacting with passengers. A positive attitude and willingness to learn are crucial for success in this role. Teamwork and the ability to follow instructions are also important as you will work alongside experienced professionals in the field.
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  • Fresher
  • 7.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ramp
We are looking for motivated individuals to join our ground operations team in Kolkata. As a Ground Operations Staff member, you will play a vital role in ensuring smooth airport functioning.Key Responsibilities:1. **Baggage Handling**: You will assist in loading and unloading luggage, ensuring that all bags are handled safely and delivered to the correct flights.2. **Customer Assistance**: You will help passengers with their queries and guide them throughout the airport process, enhancing their travel experience.3. **Safety Checks**: Conduct safety inspections of the aircraft area to ensure compliance with regulations, promoting a secure environment for travelers.4. **Team Coordination**: Work alongside other staff members to coordinate operations efficiently, ensuring that every aspect of ground services runs smoothly.5. **Reporting Issues**: Identify and report any operational issues or delays to supervisors, helping to maintain timely schedules.Required Skills and Expectations:Candidates must be freshers with at least a 10th-grade education. Good communication skills in English and local languages are essential. You should be able to work in a team and handle physical tasks effectively. A strong commitment to safety and a positive attitude towards customer service are crucial for success in this role. Flexibility to work various shifts, including weekends and holidays, is also expected.
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Airport Ticketing Executive - Kolkata Freshers

Joom Vista Hospitality Services Pvt Ltd

  • Fresher
  • 2.8 Lac/Yr
  • Kolkata
Airline Operations Aviation Ground Staff Activities Passenger Handling
As an Airport Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations and assisting passengers. This is a full-time position suitable for freshers, offering an excellent opportunity to start a career in the aviation industry.**Key Responsibilities:**- **Customer Assistance**: Provide help to passengers with queries related to flight information, check-in procedures, and general airport navigation, ensuring a pleasant travel experience.- **Check-in Operations**: Assist passengers during the check-in process by verifying documents, issuing boarding passes, and handling baggage, which helps maintain efficiency at the airport.- **Airport Security Support**: Collaborate with security personnel to ensure that all safety protocols are followed, including checking passenger ID and boarding passes before entry into secured areas.- **Handling Passenger Queries**: Respond to various passenger inquiries promptly and courteously, guiding them to relevant services or areas within the airport.- **Coordination with Staff**: Work closely with other airport staff, including airline representatives and ground handlers, to ensure seamless operations and effective communication across departments.**Required Skills and Expectations:**- Strong communication skills in English and local languages to interact effectively with passengers from diverse backgrounds.- Customer service orientation with a friendly and approachable demeanor.- Ability to remain calm under pressure and handle challenging situations professionally.- Basic knowledge of airport procedures and a keen willingness to learn about the aviation industry.- Team player attitude, with a focus on collaboration and support for fellow staff members.
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Walk-in Opening For Airport Staff

Joom Vista Hospitality Services Pvt Ltd

  • Fresher
  • 1.5 Lac/Yr
  • Kolkata
Ground Staff Activities Airport Ticketing
As an Airport Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations and assisting passengers. This is a full-time position suitable for freshers, offering an excellent opportunity to start a career in the aviation industry. **Key Responsibilities:**- **Customer Assistance**: Provide help to passengers with queries related to flight information, check-in procedures, and general airport navigation, ensuring a pleasant travel experience.- **Check-in Operations**: Assist passengers during the check-in process by verifying documents, issuing boarding passes, and handling baggage, which helps maintain efficiency at the airport.- **Airport Security Support**: Collaborate with security personnel to ensure that all safety protocols are followed, including checking passenger ID and boarding passes before entry into secured areas.- **Handling Passenger Queries**: Respond to various passenger inquiries promptly and courteously, guiding them to relevant services or areas within the airport.- **Coordination with Staff**: Work closely with other airport staff, including airline representatives and ground handlers, to ensure seamless operations and effective communication across departments.**Required Skills and Expectations:**- Strong communication skills in English and local languages to interact effectively with passengers from diverse backgrounds.- Customer service orientation with a friendly and approachable demeanor.- Ability to remain calm under pressure and handle challenging situations professionally.- Basic knowledge of airport procedures and a keen willingness to learn about the aviation industry.- Team player attitude, with a focus on collaboration and support for fellow staff members.This role is ideal for individuals who are enthusiastic about travel and dedicated to delivering excellent service.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Kolkata
Air Cargo Air Cargo Executive Cargo Staff Airport Cargo Cargo Supervisor Cargo Handler Cargo Warehouse Freight Forwarders Air Freight Freight Management Freight Manager Cargo Manager Cargo Cargo Officer Ground Staff
As an Air Cargo Executive in Kolkata, you will play a crucial role in managing air cargo operations. Your responsibilities will include:- **Coordinating Shipments**: You will work closely with clients to arrange the pick-up and delivery of cargo, ensuring timely and efficient transportation.- **Documentation Management**: You will prepare and manage all necessary shipping documents, such as waybills and customs forms, to comply with regulations and ensure smooth processes.- **Customer Service**: You will communicate with clients about their shipments, addressing any inquiries or concerns to provide a high level of customer satisfaction.- **Tracking Shipments**: You will monitor the status of cargo deliveries, providing updates to clients and resolving any issues that may arise during transit.- **Collaboration with Airlines**: You will liaise with airline partners and freight forwarders to secure space and negotiate rates, ensuring cost-effective solutions for the company.To succeed in this role, you should possess strong communication skills to effectively engage with customers and colleagues. Attention to detail is essential for accurate documentation and shipment tracking. A proactive approach to problem-solving will help you handle challenges efficiently. Basic computer skills are necessary to manage logistics software and communicate via email. A willingness to learn and adapt in a fast-paced environment will also be beneficial. Candidates should have completed at least the 10th grade and can apply with little to no prior experience.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Kolkata
Air Ticketing Executive Ground Staff Airport Operation Ground Hostess Ground Handling Staff Ground Operations Staff Cabin Crew Air Cargo Executive Steward
An Air Ticketing Executive is responsible for booking airline tickets, managing reservations, issuing boarding passes, handling travel queries, and assisting passengers with ticket changes or cancellations. They ensure accurate ticketing, maintain travel records, and provide excellent customer service to travelers.3. Key ResponsibilitiesTicket Booking & ReservationsBook domestic and international flight tickets for customers.Use airline reservation systems such as GDS (Amadeus, Galileo, Sabre).Provide information about flight schedules, fares, and availability.Customer AssistanceAssist customers with ticket bookings, cancellations, and rescheduling.Handle passenger inquiries through phone, email, or in person.Guide customers about airline policies, baggage rules, and travel requirements.Ticket IssuanceIssue e-tickets and boarding passes.Verify passenger information and travel documents.Process ticket refunds and exchanges when required.Fare CalculationCalculate ticket fares, taxes, and additional charges.Provide the best available fare options to customers.DocumentationMaintain records of bookings and payments.Update passenger details in reservation systems.CoordinationCoordinate with airlines, travel agents, and airport staff.Assist with group bookings and corporate travel arrangements.4. Required SkillsExcellent communication and customer service skillsKnowledge of airline reservation systems (GDS)Basic computer skills (MS Office, booking software)Problem-solving abilityAttention to detailAbility to work under pressure5. Educational QualificationMinimum 12th pass or graduateDiploma or certification in Air Ticketing / Travel & Tourism (preferred)6. ExperienceFreshers can apply0-2 years experience in travel agency or airline ticketing preferred7. Work EnvironmentAirlinesTravel agenciesAirportsTour and travel companies8. Salary (India - Approx.)Fresher: 15,000 - 25,000 per monthExperienced: 30,000 - 50,000+ per month
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  • Fresher
  • 9.5 Lac/Yr
  • Kolkata
Fine Personality Good Communication Ground Staff
As an Airport Ground Staff member in Kolkata, you will play a vital role in ensuring smooth airport operations and providing excellent customer service to passengers. Your main responsibilities will include:- **Check-in Assistance**: Help passengers during the check-in process, ensuring their luggage is tagged correctly and they receive their boarding passes.- **Baggage Handling**: Safely manage passengers' bags and cargo, ensuring they are loaded and unloaded from aircraft efficiently.- **Boarding Coordination**: Assist in boarding procedures by checking tickets and guiding passengers to their designated aircraft, ensuring timely departures.- **Customer Support**: Respond to passenger inquiries and provide information about flights, boarding gates, and airport facilities.- **Safety Procedures**: Follow security and safety protocols meticulously to maintain a safe environment for passengers and staff.To succeed in this role, we expect the following skills:- **Communication Skills**: You should be able to speak clearly and effectively to assist and inform passengers.- **Teamwork**: Collaborate well with your colleagues to ensure efficient airport operations.- **Customer Service Orientation**: A friendly and helpful attitude is essential for delivering excellent service to passengers.- **Attention to Detail**: Being careful and attentive will help avoid mistakes during check-in, boarding, and baggage handling.- **Adaptability**: Be ready to work in a fast-paced environment and handle different situations as they arise.Freshers are encouraged to apply, and being a 12th pass is sufficient for this full-time position.
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  • Fresher
  • 16.0 Lac/Yr
  • Medinipur
Good Personality Basic Computer Knowledge Ground Staff
As an Airport Ground Staff member, you will play a crucial role in ensuring smooth operations at the airport. This position is suitable for freshers and requires candidates who have completed at least 10th grade. You will work in a full-time capacity at the airport in Medinipur, stationed at the office.**Key Responsibilities:**- **Customer Service:** Greet passengers as they arrive and assist them with any inquiries or concerns. Your role will be vital in providing a positive experience for travelers.- **Check-in Assistance:** Help passengers during the check-in process by verifying their travel documents and issuing boarding passes to ensure a seamless journey.- **Baggage Handling:** Manage the luggage of travelers, ensuring that it is loaded and unloaded from the aircraft in a timely and safe manner.- **Flight Information:** Keep passengers informed about flight schedules and gate information, including any changes or delays.- **Safety and Security Checks:** Ensure compliance with safety regulations by conducting checks on passenger and luggage security as required.**Required Skills and Expectations:**- Strong communication skills: You should be able to clearly and effectively communicate with passengers and team members.- Teamwork: Collaborating with colleagues is essential to maintain an efficient working environment.- Customer-oriented mindset: A friendly attitude and willingness to assist passengers will be key to your success.- Basic problem-solving skills: You should be prepared to handle unexpected situations calmly and efficiently. - Reliability: Punctuality and a strong work ethic are critical for maintaining operational standards at the airport.
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  • Fresher
  • 4.8 Lac/Yr
  • Kolkata
Hospitality Cargo Handling Interpersonal Skills Communication Computer Fresher
We are looking for dedicated Ground Handling Staff to join our team in Kolkata. This full-time position is suitable for freshers who have completed their 12th grade. **Key Responsibilities:**- **Passenger Assistance:** Help passengers at the airport by providing information and support, ensuring a smooth start to their travel journey.- **Baggage Handling:** Safely manage luggage during check-in and loading processes, ensuring that all bags are handled with care to prevent damage.- **Check-in Support:** Assist with the check-in process, verifying passenger details, issuing boarding passes, and addressing any queries they may have.- **Coordination with Crew:** Work closely with airline crew members to ensure timely boarding and departures, facilitating clear communication for efficient operations.- **Safety Compliance:** Follow safety and security protocols at all times, making sure that all activities comply with airport regulations and standards.**Required Skills and Expectations:**Candidates must have excellent communication skills to interact positively with passengers and team members. A strong customer service orientation is essential for providing a friendly and helpful experience. The ability to work in a fast-paced environment is important, as tasks can often be time-sensitive. Basic problem-solving skills will aid in addressing passenger concerns efficiently. A team player attitude is expected, along with a commitment to maintaining high standards of safety and service at all times.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team in Kolkata as an Airline Ground Staff member, where you will play a crucial role in ensuring smooth airport operations and excellent customer service. This position is ideal for individuals with little to no experience looking to start a rewarding career in the aviation industry.Key Responsibilities:- **Passenger Check-In**: Assist passengers with the check-in process, ensuring they receive their boarding passes and help with luggage.- **Boarding Procedures**: Manage the boarding process, guiding passengers to their designated areas, and ensuring timely departures.- **Customer Service**: Address passenger inquiries and concerns, offering assistance with any issues related to their flight or travel experience.- **Baggage Handling**: Ensure the safe loading and unloading of luggage, maintaining accurate records of any lost or found items.- **Coordination**: Work closely with other airport personnel, including security and cabin crew, to promote seamless operations and enhance overall efficiency.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication and interpersonal skills. A friendly and approachable demeanor is essential, as is the ability to work in a fast-paced environment. Attention to detail and a willingness to learn new procedures are also important. Flexibility in work hours, including weekends and holidays, is expected, along with a commitment to providing excellent service to all passengers.
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  • Fresher
  • 4.5 Lac/Yr
  • Kolkata
Ground Staff Cabin Crew Aviation Airport Ticketing Air Hostess Hospitality Executive Air Cargo
Passenger HandlingCheck-in passengers and issue boarding passesVerify travel documents (tickets, ID, visas)Assist with boarding and deboardingBaggage HandlingAccept, tag, and manage luggageHandle lost, delayed, or damaged baggage issuesCustomer ServiceAnswer passenger queriesProvide assistance to elderly or special-needs travelersResolve complaints politely and efficientlyFlight Operations SupportCoordinate with pilots, cabin crew, and other airport staffEnsure timely boarding and departuresMake announcements regarding flightsSecurity & SafetyFollow airport security proceduresReport suspicious activitiesEnsure compliance with aviation rules Skills RequiredGood communication and interpersonal skillsBasic computer knowledgeProblem-solving abilityCalm and patient attitude under pressureTeamwork and coordination EligibilityMinimum qualification: 10+2 (some roles may require a graduate degree)Fluency in English (and often local language)Basic grooming and professional appearanceAge limit (varies by airline, usually 18-27 years)
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Kolkata
Admin Executive Administrative Executive HR Admin Executive Accounts Executive Finance & Accounts Executive Ground Staff Air Ticketing Executive Airport Operation Cabin Crew Passport Checking Officer
An Admin Executive at the airport is responsible for handling daily administrative operations, maintaining office coordination, managing documentation, supporting airport departments, and ensuring smooth communication between staff, management, vendors, and passengers when required. The role supports operational efficiency by maintaining records, scheduling, reporting, and compliance with airport and aviation standards.Key ResponsibilitiesAdministrative OperationsManage daily office administration activities at the airport.Maintain records, files, reports, and confidential documents.Handle data entry, documentation, and correspondence.Prepare daily, weekly, and monthly administrative reports.Coordinate with different airport departments for operational support.Maintain attendance records and employee databases.Organize meetings, appointments, and travel arrangements for management.Coordination & CommunicationCoordinate with airlines, ground staff, cargo teams, and vendors.Handle internal communication between departments.Assist HR and management in administrative tasks.Support staff onboarding and document verification.Respond to emails, phone calls, and official inquiries professionally.Office & Facility ManagementEnsure office equipment and facilities are functioning properly.Maintain office supplies inventory and procurement records.Coordinate housekeeping, maintenance, and security services.Monitor cleanliness and workplace standards.Documentation & ComplianceMaintain airport operational records and compliance documents.Ensure proper filing of aviation-related paperwork.Support audits and inspections by aviation authorities.Follow airport safety and security procedures.Customer & Staff SupportAssist passengers or visitors with general information if required.Support airport staff with administrative requirements.Handle complaints or escalate issues to relevant departments.Required SkillsExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesComputer proficiency (MS Office, Excel, Outlook)Documentation and record-keeping skillsTime management and coordination skillsProblem-solving abilityProfessional appearance and behaviorAbility to work under pressure and rotational shiftsEducational QualificationGraduation in any discipline preferredDiploma or certification in Administration, Aviation, or Management is an advantageExperienceFreshers can apply for entry-level roles1-3 years of administrative or airport experience preferredPreferred QualificationsKnowledge of airport operations and aviation terminologyExperience in office administration or coordinationFamiliarity with ERP or administrative softwareBasic knowledge of compliance and documentation proceduresWork EnvironmentAirport terminalsAdministrative officesAirline operation officesGround handling companiesCargo terminalsSalary Range (India)Fresher: 20,000 - 28,000 per monthExperienced: 30,000 - 70,000 per monthSalary depends on airport, airline, location, and experience level.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Ground Staff Airport Staff Air Ticketing Executive Cabin Crew Passport Checking Officer Guest Relationship Executive Front Desk Executive Administration Admin Executive Air Cargo Air Freight Air Traffic Control Flight Steward
We are looking for enthusiastic individuals to join our team as Ground Staff in Kolkata. This role is vital in ensuring smooth airport operations and providing excellent service to passengers. **Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, boarding, and other inquiries, ensuring a pleasant travel experience.- **Baggage Handling:** Manage and oversee the loading, unloading, and transportation of passenger luggage, maintaining efficiency and care.- **Check-In Procedures:** Verify passenger documents, issue boarding passes, and ensure all check-in requirements are met promptly.- **Support Team Operations:** Collaborate with other ground staff and departments to maintain effective communications and operations.- **Safety Compliance:** Follow all safety regulations and procedures, ensuring a safe environment for passengers and staff.- **Problem Resolution:** Address any passenger issues or complaints promptly and professionally, providing solutions where possible.**Required Skills and Expectations:**Candidates should have completed at least the 12th grade and possess strong communication skills. A friendly and approachable demeanor is essential for interacting with passengers. Basic computer skills are required to handle check-in and ticketing systems effectively. Candidates should demonstrate good teamwork abilities and be willing to work in a fast-paced environment. A strong focus on customer satisfaction and problem-solving skills will contribute to success in this role. Flexibility in working hours is expected, as shifts may vary. Previous experience is welcome but not mandatory; freshers are encouraged to apply.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Kolkata
Air Cargo Air Cargo Executive Cargo Handling Cargo Cargo Executive Freight Forwarding Air Freight Freight Manager Airport Manager Airport Management Airport Operation Airport Executive Airport Cargo Airport Supervisor Ground Staff
Job Summary:An Air Cargo Executive is responsible for handling, coordinating, and managing air freight operations at airports or cargo terminals. The role involves booking shipments, preparing documentation, ensuring compliance with aviation regulations, coordinating with airlines and customs authorities, and ensuring safe and timely delivery of cargo.Key Responsibilities1. Cargo Booking & DocumentationProcess cargo bookings for domestic and international shipments.Prepare Air Way Bills (AWB), invoices, shipping bills, and other cargo documents.Verify cargo details including weight, dimensions, and classification.Ensure accurate data entry in cargo management systems.2. Cargo Handling & OperationsSupervise loading and unloading of cargo.Ensure proper labeling, packaging, and handling of goods.Coordinate with warehouse staff and ground handling teams.Monitor shipment movement and update customers on status.3. Customs & Regulatory ComplianceCoordinate with customs officials for clearance procedures.Ensure compliance with DGCA, IATA, and airline cargo regulations.Handle documentation for import/export shipments.Follow safety guidelines for dangerous goods and special cargo.4. Customer ServiceCommunicate with clients regarding booking, shipment status, and delays.Resolve cargo-related queries and complaints.Provide freight rate information and shipping options.5. Coordination & ReportingCoordinate with airlines, freight forwarders, and transport agencies.Maintain cargo records and prepare daily/weekly reports.Track performance metrics such as shipment timelines and damages.Required SkillsKnowledge of air cargo procedures and documentation.Basic understanding of import/export regulations.Computer proficiency (MS Office, cargo software).Good communication and customer service skills.Attention to detail and accuracy.Ability to work under pressure and meet deadlines.Educational QualificationGraduation in any discipline (preferred: Logistics, Aviation, or Commerce).Diploma/Certificate in Air Cargo Management or Aviation (advantage).Knowledge of cargo software systems is a plus.Experience RequirementsFreshers can apply for entry-level roles.13 years experience in cargo, logistics, or freight forwarding preferred.Experience in airport cargo operations is an advantage.Work EnvironmentAirport cargo terminals and warehouses.Rotational shifts including nights and weekends.Fast-paced operational environment.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Howrah
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airline Ground Staff member, you will play a vital role in ensuring smooth operations at the airport. Your primary responsibility will be to assist passengers and support the airline's day-to-day activities.**Key Responsibilities:**- **Customer Service:** Greet passengers at the check-in area and assist with their needs, ensuring a pleasant travel experience.- **Check-In Assistance:** Help passengers with the check-in process, including verifying tickets and issuing boarding passes.- **Baggage Handling:** Ensure the safe loading and unloading of passenger baggage, addressing any issues or queries that may arise.- **Information Provision:** Provide accurate flight information regarding departures, arrivals, and delays, helping passengers stay informed.- **Security Procedures:** Assist in carrying out security checks and ensuring that all protocols are followed for passenger safety.**Required Skills and Expectations:**- An educational background of at least 10th grade is necessary for this position.- Strong communication skills are essential; you should be able to interact effectively with passengers and colleagues.- A friendly and approachable attitude is important to create a welcoming environment for travelers.- Basic knowledge of airport operations and procedures is a plus but not mandatory, as training will be provided.- You should be able to work in a fast-paced environment, managing multiple tasks efficiently.- Being a team player is critical as you will work closely with various departments to ensure smooth airport operations. This role offers an opportunity to start your career in the aviation industry, requiring dedication and a passion for customer service.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Around Kolkata
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airline Ground Staff member, you will play an essential role in ensuring smooth operations at the airport. Your responsibilities will include:- **Check-in Assistance**: Help passengers with the check-in process, ensuring they have their boarding passes and luggage tagged correctly.- **Baggage Handling**: Manage the loading and unloading of passenger luggage onto and off the aircraft, making sure all bags are handled carefully.- **Customer Service**: Provide excellent support to passengers, answering their queries, assisting with special needs, and ensuring a pleasant travel experience.- **Boarding Coordination**: Ensure that passengers board the aircraft in an orderly manner and verify that everyone has a valid boarding pass.- **Airport Security Checks**: Assist during the security check process and maintain safety standards in compliance with airport regulations.- **Flight Information Management**: Keep passengers informed about flight schedules, delays, and any changes to ensure they have the necessary information.To succeed in this role, you should possess the following skills and expectations:- **Excellent Communication Skills**: You must communicate clearly and effectively with passengers and coworkers in both verbal and written forms.- **Team Player**: Be a cooperative team member, working harmoniously with fellow staff to ensure efficient operations.- **Customer-Focused Attitude**: You should have a friendly, approachable demeanor and be committed to providing a high level of customer service.- **Problem-Solving Abilities**: You will need to think quickly and handle unexpected situations calmly and efficiently.A minimum education level of 12th pass is required, and relevant experience is not mandatory. The role is full-time, based in an office environment, with various shifts.
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  • Fresher
  • 5.5 Lac/Yr
  • Howrah
Aircraft Maintenance Airline Operations Airport Operation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member, you will play a vital role in ensuring smooth airport operations while providing excellent service to passengers. Your main responsibilities will include:- **Passenger Check-in Assistance**: Help passengers with the check-in process, ensuring all necessary documentation is collected and processed efficiently.- **Baggage Handling**: Safely manage passenger baggage, including loading and unloading luggage from aircraft and ensuring all items are accounted for.- **Customer Service Support**: Address passenger inquiries and resolve issues, offering friendly assistance and information regarding flights, gate changes, and other airport services.- **Flight Preparation**: Assist in preparing for flight departures by ensuring all necessary equipment and documentation are in order, contributing to safe and timely departures.- **Safety Compliance**: Adhere to all safety and security protocols at the airport, ensuring a safe environment for passengers and staff.To excel in this role, candidates are expected to exhibit the following skills and qualities:- **Communication Skills**: Clear and effective communication is essential for assisting passengers and collaborating with team members.- **Teamwork**: Ability to work well within a team to ensure smooth operations in a busy airport environment.- **Customer-centric Attitude**: A positive approach to customer service, with a focus on helping passengers and resolving their concerns.- **Attention to Detail**: Must pay close attention to details to ensure all tasks are completed accurately and efficiently.This role is suitable for freshers willing to work in a dynamic environment and meet the demands of the aviation industry.
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