Ticketing Executive Job Vacancies in Chennai

We are looking for a dedicated and enthusiastic Air Ticketing Executive to join our team in Chennai. This full-time position is ideal for fresh graduates who have completed at least their 10th grade and are eager to start a career in the travel industry.**Key Responsibilities:**- **Ticketing and Reservations:** Manage the booking and issuing of airline tickets for customers, ensuring accurate information and efficient processing.- **Customer Service:** Provide excellent service to clients by addressing their inquiries, resolving issues, and assisting them with travel plans, ensuring a positive experience.- **Flight Information:** Stay updated on flight schedules, routes, and pricing to offer the best options to customers and meet their travel needs effectively.- **Payment Processing:** Handle payment transactions securely and accurately, ensuring compliance with company policies and procedures.- **Data Management:** Maintain and update customer records and ticketing databases to ensure all information is current and accurate.**Required Skills and Expectations:**- Strong communication skills to effectively interact with customers and colleagues.- Basic computer skills, including proficiency in Microsoft Office and familiarity with ticketing software.- A keen eye for detail to ensure accuracy in bookings and financial transactions.- Ability to work in a team environment while also demonstrating independence in handling tasks.- A passion for travel and a desire to learn about the airline industry will be beneficial for your growth in this role.

Ground Staff are responsible for handling all passenger services and operations at the airport on the ground. They ensure smooth functioning of airport activities such as check-in, boarding, baggage handling, and customer assistance. Key Responsibilities Passenger HandlingAssist passengers during check-in and boarding processVerify passenger documents (tickets, ID, visa, passport)Issue boarding passes and seat allocationHandle special service requests (wheelchair, infants, elderly passengers) Baggage HandlingWeigh and tag baggageEnsure compliance with airline baggage policiesCoordinate with cargo and baggage teamsHandle lost, delayed, or damaged baggage complaints Customer ServiceProvide information about flight schedules, delays, and gate changesResolve passenger queries and complaints professionallyEnsure a high level of customer satisfaction Boarding & DepartureAnnounce boarding calls and assist passengers at gatesCheck boarding passes and manage queuesEnsure smooth boarding and timely departure of flights Arrival DutiesAssist arriving passengersCoordinate with immigration and customs authoritiesGuide passengers for baggage collection Safety & SecurityFollow airport safety and security proceduresReport suspicious activities or unattended baggageCoordinate with security staff Required SkillsExcellent communication and interpersonal skillsCustomer service orientationProblem-solving abilityAbility to work under pressureTeamwork and coordinationBasic computer knowledge Educational QualificationMinimum: 12th Pass (Higher Secondary)Preferred: Graduate in any discipline (Aviation/Hospitality is a plus) ExperienceFreshers can applyPrior experience in aviation, hospitality, or customer service is preferred Salary (India Approx.)Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 45,000+ per month Work EnvironmentAirports (domestic & international terminals)Rotational shifts (day/night)Standing for long hours

Job SummaryAn Air Ticketing Executive is responsible for booking, issuing, modifying, and canceling airline tickets while providing accurate travel information and excellent customer service to passengers and travel agents.Key ResponsibilitiesHandle domestic and international air ticket bookingsIssue, reissue, and cancel flight tickets as per customer requestsCheck flight availability, fares, and schedulesUse CRS/GDS systems (Amadeus, Galileo, Sabre) for ticketingCalculate fares, taxes, and additional charges accuratelyProcess refunds and rescheduling requestsAssist customers with travel policies, baggage rules, and visa informationCoordinate with airlines and travel partnersMaintain accurate booking and passenger recordsHandle customer queries, complaints, and follow-ups professionallyEligibility & QualificationsMinimum qualification: 10+2 or Graduate (any stream)Diploma or certification in Travel & Tourism / Airline Ticketing preferredBasic computer knowledge and typing skillsKnowledge of airline codes, airport codes, and fare rules is an advantageSkills RequiredStrong communication skills (English & Hindi)Customer service and interpersonal skillsAttention to detail and accuracyTime management and multitasking abilityProblem-solving skillsAbility to work under pressureWork EnvironmentOffice-based, airport counters, or travel agenciesRotational shifts including nights and weekendsFast-paced, customer-facing role

Job Summary:The Air Ticketing Executive is responsible for handling all aspects of air travel arrangements for customers. This includes flight booking, ticket issuance, fare calculation, itinerary planning, cancellations, rescheduling, and providing exceptional customer service. The role requires excellent knowledge of global distribution systems (GDS) such as Amadeus, Galileo, or Sabre, and strong communication and organizational skills.Key Responsibilities:Flight Bookings & TicketingBook domestic and international flight tickets for individual and corporate clients.Issue, reissue, and cancel tickets as per airline policies.Process refunds, exchanges, and changes in travel itineraries.Customer ServiceProvide professional assistance to clients regarding flight schedules, seat availability, fares, and travel regulations.Handle customer inquiries via phone, email, and in person.Maintain a high level of customer satisfaction through prompt and accurate service.Fare Management & DocumentationCalculate fares, taxes, and ensure the correct application of airline and IATA rules.Prepare itineraries, invoices, and travel vouchers accurately.Maintain records of bookings, payments, and ticket information.Coordination & LiaisonCoordinate with airlines, travel partners, and other departments for smooth operations.Inform passengers about visa requirements, travel insurance, and baggage policies.Ensure timely follow-up with clients for confirmations and payments.Administrative & ReportingMaintain updated databases for clients and flight schedules.Generate daily/weekly/monthly sales reports for management.Assist in developing promotional travel offers when required.Required Skills & Competencies:Strong knowledge of airline reservation systems (Amadeus, Galileo, Sabre, etc.)Excellent verbal and written communication skills.Strong customer service orientation and problem-solving ability.Attention to detail and accuracy in data entry.Ability to multitask and work under pressure.Good computer literacy (MS Office, email, online portals).Familiarity with IATA/airline fare rules and travel regulations.Educational Qualification:Bachelors degree in Travel & Tourism, Aviation, or Hospitality Management (preferred).Diploma or certification in Air Ticketing / GDS / IATA from a recognized institute.Experience:03 years for entry-level positions.35 years for senior or corporate ticketing executive roles.Work Environment:Office-based role, occasionally requiring extended hours during peak seasons.Interaction with clients, travel agents, and airline representatives.

Hiring for 2 Air Ticketing Executive Jobs in Bangalore, Chennai, Hyderabad, Kolkata, Indore, Pune, Mumbai, for Freshers,Required Educational Qualification is : Other Bachelor Degree with Good knowledge in Customer Relationship, Air Ticketing, Ticket Booking etc.

Job Descriptionthe air ticketing agent is responsible for handling all aspects of air travel bookings and ensuring a seamless and efficient experience for clients. this includes gathering customer information, booking flights, issuing tickets, processing payments, and providing customer service before, during, and after travel.key responsibilities of an air ticketing agent include:1. booking and issuing airline tickets for clients based on their travel needs and preferences2. providing information on flight schedules, routes, and airfares.

Greetings from SVS JobsHiring International Ticketing Executive & Tour Executive for a Tourism industryExperience : 2-8 yearsBoth Male & Female candidates can applyCandidates must have good experience in International Air ticketing & excellent communication skills in EnglishWork Location : Chennai (Velachery)Salary based on experienceInterview Mode : Direct Walk-inWork Mode : Work from Office

Job Summary:The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves handling customer inquiries, providing fare quotations, processing payments, and ensuring compliance with airline policies and travel regulations. The executive acts as the primary point of contact between customers and airlines, ensuring a smooth and satisfactory booking experience.Key Responsibilities: 1. Flight Booking & TicketingHandle flight reservations, ticket issuance, reissuance, and cancellations through Global Distribution Systems (GDS) such as Amadeus, Galileo, Sabre, or Abacus.Verify passenger information, travel routes, and fare accuracy before ticket issuance.Manage Passenger Name Records (PNRs) and ensure timely updates and confirmations.Process refunds, date changes, and ticket exchanges as per airline rules and policies. 2. Customer Service & CommunicationInteract professionally with clients to provide flight options, fare quotes, and travel advice.Respond to queries regarding baggage rules, flight schedules, and visa requirements.Handle customer complaints and resolve booking issues promptly.Maintain high levels of courtesy, patience, and professionalism in all communications. 3. Documentation & CoordinationMaintain accurate records of bookings, sales reports, and customer details.Coordinate with airlines, consolidators, and travel partners for group bookings or special services.Ensure that all travel documentation (tickets, itineraries, receipts, and invoices) is delivered accurately and on time.Reconcile daily ticket sales and prepare financial or audit reports when required. 4. System & Policy ManagementKeep updated with changes in airline fares, schedules, and reservation systems.Ensure compliance with IATA and airline regulations, refund policies, and security procedures.Stay informed about travel restrictions, visa requirements, and COVID/travel advisories when applicable.Qualifications and Requirements:Minimum qualification: 10+2 (HSC); Bachelors degree in Travel, Tourism, or Hospitality preferred.Diploma or certification in Air Ticketing / IATA / Travel & Tourism is highly desirable.13 years of experience in airline ticketing or travel agency operations preferred.Proficiency in GDS systems (Amadeus, Galileo, Sabre, Abacus).Strong computer literacy (MS Office, Email, CRM tools).Excellent communication, interpersonal, and customer service skills.Attention to detail and ability to work under pressure.Key Skills:Airline reservation and GDS proficiencyTicketing and fare calculationCustomer relationship managementProblem-solving and multitaskingKnowledge of IATA codes and travel documentationCommunication and teamworkAccuracy and time managementBehavioral Attributes:Courteous and professional demeanorPatience and adaptabilityTeam spirit and collaborationIntegrity and confidentialityPositive attitude and willingness to learnPerformance Indicators:Accuracy and timeliness of ticket issuanceCustomer satisfaction and feedback ratingsSales targets and revenue contributionCompliance with airline policies and travel regulationsEfficiency in handling booking amendments and cancellations

Ground Staff are responsible for ensuring the smooth operation of an airport by performing various tasks such as airport operations, customer service, safety checks, and more. They play a crucial role in ensuring passenger safety and satisfaction.Responsibilities:- Assist passengers with check-in, baggage handling, and security checks- Ensure the safe and efficient boarding and disembarkation of passengers- Oversee the loading and unloading of luggage and cargo- Communicate with air traffic control to coordinate aircraft movements

Ground Staff are responsible for ensuring the smooth operation of airport activities, including passenger handling, baggage handling, and aircraft operations. They play a key role in ensuring the safety and comfort of passengers throughout their journey.Responsibilities for Ground Staff may include:- Greeting and assisting passengers at check-in counters- Ensuring passengers' baggage is safely stowed and unloaded- Assisting passengers with boarding and disembarking from aircraft.

Hiring Ticketing Executive & Tour Executive for a Tourism industryExperience : 2-8 yearsBoth Male & Female candidates can applyCandidates must have good experience in Domestic & International ticketing & excellent communication skills in EnglishWork Location : Chennai (Velachery)Salary based on experienceInterview Mode : Direct Walk-inWork Mode : Work from Office

Cabin Crew are responsible for ensuring the safety, comfort, and well-being of passengers during flights. They provide excellent customer service, conduct safety procedures, and handle in-flight emergencies when required.Key Responsibilities: Pre-Flight DutiesAttend pre-flight briefings with the captain and senior crewCheck safety equipment (life jackets, oxygen masks, emergency exits)Ensure cabin cleanliness and readinessVerify passenger seating and special requirements Passenger Safety & SecurityDemonstrate safety procedures before takeoffEnsure passengers follow safety regulations (seat belts, electronic devices)Monitor cabin throughout the flight for safety complianceHandle emergency situations (medical issues, turbulence, evacuation) In-Flight ServiceServe meals, snacks, and beveragesAssist passengers with their needs during the flightProvide a high level of hospitality and comfortHandle duty-free sales (if applicable) Customer ServiceWelcome passengers onboardAssist elderly, disabled passengers, and unaccompanied minorsAddress passenger queries and complaints professionallyMaintain a friendly and positive attitude at all times Post-Flight DutiesAssist passengers during disembarkationCheck cabin for lost itemsPrepare post-flight reportsEnsure cabin is clean and secure for the next flightRequired Skills:Excellent communication and interpersonal skillsStrong customer service and hospitality skillsAbility to remain calm under pressureProblem-solving and decision-making abilityTeamwork and coordinationGrooming and presentation skillsEducational Qualification:Minimum: 10+2 (Higher Secondary)Preferred: Graduate (Hospitality/Aviation background is an advantage)Physical Requirements:Good height and weight proportion (as per airline standards)Clear skin and good eyesightAbility to swim (mandatory for most airlines)Physically fit and medically soundExperience:Freshers can applyPrior experience in hospitality/customer service is preferredSalary Range (India):Fresher: 25,000 - 50,000 per monthExperienced: 50,000 - 1,20,000+ per monthInternational airlines: Higher packages + allowances

As a Cabin Crew member, your responsibilities will include ensuring the safety and comfort of passengers during flights, serving meals and beverages, conducting safety demonstrations, and providing exceptional customer service. You must have excellent communication and interpersonal skills, the ability to remain calm under pressure, and the willingness to work irregular hours.

As an Air Cargo Executive, you will be responsible for overseeing the handling and shipment of cargo at airports. Your main duties will include coordinating the receipt, storage, and delivery of cargo, ensuring compliance with airline and airport regulations, and resolving any issues that may arise during the process.Key responsibilities:1. Supervise and coordinate the loading and unloading of cargo to and from aircraft.2. Ensure that all cargo is properly handled, stored, and transported according to airline guidelines.

Responsibilities:- Load and unload luggage from aircrafts and transfer luggage between aircrafts and airport terminals.- Ensure that luggage is properly tagged and sorted according to destination.- Assist passengers with oversized or overweight luggage.- Operate baggage conveyor belts and other equipment for the safe and efficient handling of luggage.- Communicate with airline staff to ensure that luggage is properly transferred and accounted for.- Report any issues or damages to luggage to supervisors or airline staff.

Key Responsibilities:1. Provide excellent customer service and assistance to passengers at the ticketing counter.- Greet passengers, answer their queries, and assist them in booking or changing flights.2. Issue tickets, boarding passes, and baggage tags to passengers.- Ensure accurate information is provided on tickets and process payments efficiently.3. Handle reservations, bookings, and cancellations using computerized systems.- Update passenger information, assign seats, and handle flight schedule changes.4. Ensure compliance with airline policies, safety regulations, and security procedures.- Adhere to standard operating procedures to maintain a safe and secure environment for passengers.5. Collaborate with other airport staff, including ground crew and security personnel, to ensure smooth operations.- Coordinate with different departments to address passenger needs and resolve any issues promptly.Required Skills and Expectations:1. Good communication skills and a friendly demeanor.2. Basic computer knowledge to operate ticketing systems.3. Ability to work under pressure and handle customer complaints professionally.4. Attention to detail to accurately process tickets and follow procedures.5. Willingness to work in shifts, including evenings, weekends, and holidays.6. Ability to adapt to a fast-paced and dynamic work environment at the airport.