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Fresher Ground Staff Executive Jobs

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  • 0 - 3 yrs
  • 5.5 Lac/Yr
  • Kolkata
Air Ticketing Internal Communication Airport Operation Cargo Handling Ground Management Aviation Security Personality Development Ground Handling Airport Cargo
We are looking for enthusiastic, responsible, and customer-oriented candidates for the position of Airport Ground Staff. The selected candidates will be responsible for assisting passengers and ensuring smooth airport operations.Key Responsibilities:Assist passengers with check-in and boarding procedures.Handle passenger queries and provide customer support.Assist with baggage handling and luggage-related enquiries.Guide passengers regarding flight schedules, boarding gates, and airport facilities.Support airport operations and maintain service standards.Coordinate with airport departments for smooth operations.Ensure passenger satisfaction and professional service.Eligibility Criteria:Minimum Qualification: 10th / 12th Pass or Graduate.Age Limit: 18-30 Years.Good communication and interpersonal skills.Basic English and Hindi communication skills.Freshers and experienced candidates can apply.Required Skills:Customer ServiceCommunication SkillsTeamworkProblem-Solving AbilityProfessional AttitudeJob Type: Full-TimeDepartment: Airport Operations / Ground Handling
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Goa
Ground Staff Activities Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent
We are looking for dedicated individuals to join our team as Ground Staff in Goa, India. This full-time position is ideal for candidates with 0 to 5 years of experience and requires a minimum education level of 12th pass.nnKey Responsibilities:nn1. Customer Service: Engage with passengers, assist them with inquiries, check-in processes, and luggage handling to ensure a pleasant travel experience.n2. Coordination: Work closely with other airport staff to ensure seamless operations, addressing any issues that arise during flight operations.n3. Safety and Security: Conduct safety checks and ensure compliance with safety regulations, maintaining a secure environment for all passengers and staff.n4. Documentation: Manage and process necessary paperwork, including boarding passes and luggage tags, ensuring accuracy and attention to detail.nnRequired Skills:nnStrong communication skills are essential for interacting with passengers and colleagues effectively. Teamwork is crucial, as you will be coordinating with various departments. A positive attitude and the ability to handle stressful situations will enhance your performance in this role. Attention to detail is vital in maintaining safety standards and ensuring efficiency in operations.nnExpectations:nnCandidates should possess a willingness to learn and adapt to new processes. Flexibility with work hours is important, as you may need to work in shifts. A professional appearance and demeanor are expected, as you will be representing the company while interacting with the public.
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Fresher hiring for Airport Operations Executive

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Kolkata
Ground Handling Airport Operation Ground Staff Activities Aviation Airport Cargo Airline Operations
We are seeking a motivated Airport Operations Executive to join our team in Kolkata. This entry-level role is perfect for someone looking to start a career in airport operations.nnAs an Airport Operations Executive, your key responsibilities will include:nn- Assisting in daily airport operations: Support the smooth functioning of airport activities by coordinating with various departments.n- Ensuring passenger satisfaction: Help improve passenger experiences by addressing inquiries and providing assistance as needed.n- Maintaining safety and security protocols: Assist in upholding safety standards by enforcing security measures and reporting any irregularities promptly.n- Collaborating with team members: Work closely with colleagues to ensure that all operations run efficiently and effectively.nnTo excel in this role, candidates should possess strong communication skills, the ability to work well under pressure, and a commitment to excellent customer service. Being detail-oriented and having good problem-solving skills are essential. You should also be able to adapt to dynamic environments and work collaboratively with a diverse team. Your willingness to learn and grow within airport operations will be highly valued. A minimum education of 10th pass is required, and prior experience is not necessary, making this a great opportunity for freshers. If you're looking for a fulfilling career in a busy and exciting environment, we encourage you to apply.
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  • 0 - 4 yrs
  • 4.8 Lac/Yr
  • Ahmedabad
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
We are seeking a dedicated Airport Ramp Executive to join our team in Ahmedabad. This full-time position is ideal for individuals with 0 to 4 years of experience. Candidates must have completed their 12th grade. nnAs an Airport Ramp Executive, your main responsibilities will include:nn- Aircraft Handling: You will assist in the safe and efficient movement of aircraft on the ground, ensuring that they are positioned correctly for boarding and takeoff.nn- Baggage Loading and Unloading: Your role will involve managing passenger and cargo baggage, ensuring that all bags are loaded and unloaded promptly while adhering to safety protocols.nn- Communication with Ground Staff: You will coordinate with team members, including pilots and ground staff, to ensure smooth operations and resolve any issues that may arise.nn- Safety Compliance: You are expected to maintain a safe working environment by following airport safety regulations and protocols at all times.nnTo be successful in this role, candidates should possess strong communication skills and a good understanding of safety procedures. Attention to detail and the ability to work in a fast-paced environment are essential. You should also be a team player, ready to collaborate with others to ensure efficient ramp operations. A commitment to delivering excellent customer service is crucial as you contribute to a positive travel experience for passengers.
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Air Ticketing Executive - Full Time - Freshers

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 35.0 Lac/Yr
  • Shimla
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Airport Cargo Ground Management
We are looking for a dedicated Airport Ticketing Executive to join our team in Shimla. As an essential part of our operations, you will be responsible for managing ticketing tasks to ensure that travelers have a smooth and pleasant journey.nnKey Responsibilities: n- Ticket Booking: Assist customers in booking flight tickets, ensuring accuracy in details such as names and travel dates. n- Customer Service: Provide excellent assistance to passengers regarding flight inquiries, ticket information, and itinerary changes. n- Documentation: Manage and organize ticketing documents, maintaining clear records to support the smooth operation of our services. n- Problem Solving: Address any issues or concerns related to ticketing, providing effective solutions to enhance customer satisfaction. n- Collaboration: Work closely with team members and other departments to ensure a seamless ticketing process.nnRequired Skills and Expectations: nCandidates should have a minimum educational qualification of a 12th pass. A strong desire to learn and grow in the travel and ticketing industry is essential, along with good communication skills to interact effectively with customers. Attention to detail is crucial for handling ticket information accurately. Candidates should possess a proactive attitude and be able to work well within a team environment. Flexibility and adaptability in a fast-paced workplace will also be important for success in this role.
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  • 0 - 6 yrs
  • 5.5 Lac/Yr
  • Visakhapatnam
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
We are looking for a dedicated Airport Executive to join our team in Visakhapatnam. This role is ideal for individuals with up to six years of experience, even fresh graduates. As an Airport Executive, you will play a vital role in ensuring smooth operations at the airport.nnKey Responsibilities:nn- Passenger Assistance: You will greet and assist passengers, helping with check-in, boarding, and addressing any inquiries they may have.n- Coordination: Collaborate with airport staff and airlines to maintain efficient operations, ensuring that all processes run smoothly.n- Documentation: Handle necessary paperwork related to passenger travel, making sure that everything is accurate and compliant with regulations.n- Safety Protocols: Assist in enforcing safety and security measures to ensure a secure environment for passengers and staff.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to effectively interact with passengers and team members. A keen eye for detail is essential to manage documentation accurately and follow safety protocols. The role requires individuals to be proactive, able to work under pressure, and demonstrate excellent problem-solving skills. A positive attitude and willingness to learn are necessary, ensuring outstanding service delivery in a fast-paced airport environment. A minimum educational qualification of 10th pass is required.
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Hiring Freshers || Ground Staff

Aerostaff Job Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Ground Staff Airport Representative Airport Manager Air Ticketing Executive Airport Operation Airport Cargo Airport Ground Staff Ground Handling Staff Ground Management Airport Logistics
Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 20,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 70,000+ per month
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  • 0 - 4 yrs
  • 6.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
1. Assist passengers during check-in and boarding procedures.2. Verify passenger tickets, identification documents, and boarding passes.3. Handle passenger queries and provide information about flights.4. Assist passengers with baggage check-in and baggage-related issues.5. Coordinate with airline staff and airport departments.6. Help passengers with special requirements, including senior citizens and differently abled passengers.7. Maintain proper queue management and ensure smooth passenger movement.8. Provide assistance during flight delays, cancellations, and schedule changes.9. Follow airport safety, security, and customer service procedures.10. Ensure a positive and professional passenger experience.Eligibility Criteria- Minimum qualification: 10+2 or Graduate.- Good communication skills in English and Hindi.- Basic computer knowledge.- Customer service and problem-solving skills.- Ability to work in rotational shifts, including nights.- Presentable personality and professional behavior.Salary DetailsExperience Annual SalaryFresher 2,50,000 - 3,00,0001-2 Years 3,00,000 - 3,80,000Experienced 3,80,000 - 4,50,000Salary figures are indicative and may vary depending on the airline, airport, employer, and experience.Key Skills- Passenger Handling- Customer Service- Communication Skills- Teamwork- Problem Solving- Airport Operations- Time ManagementCareer Opportunities: Airport Ground Staff, Passenger Service Associate, Check-in Executive, Boarding Gate Executive, and Airport Operations Executive.
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Hiring Freshers || Air Cargo Executive

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Visakhapatnam
Air Cargo Executive Airport Cargo Cargo Staff Cargo Supervisor Cargo Manager Cargo Officer Air Freight Freight Management Freight Manager Logistics Executive Logistics Manager Logistics Officer Logistics Supervisor Logistics Planning Ground Staff
Job Summary:An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & Handling- Receive cargo shipments from customers, freight forwarders, and logistics companies.- Verify cargo weight, dimensions, packaging, and labeling.- Inspect shipments for damage or prohibited items.- Ensure proper cargo handling according to airline and airport regulations.- Coordinate loading and unloading of cargo aircraft.Documentation Management- Prepare and verify Air Way Bills (AWB).- Process shipping documents, invoices, packing lists, and customs paperwork.- Maintain accurate cargo records and shipment information.- Ensure compliance with customs and regulatory requirements.Cargo Operations- Monitor cargo movement from acceptance to final delivery.- Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.- Arrange cargo storage and dispatch schedules.- Track shipment status and provide updates to customers.Warehouse Management- Organize cargo storage areas efficiently.- Maintain inventory records of stored cargo.- Ensure safe handling of perishable, hazardous, and valuable goods.- Follow warehouse safety procedures and security protocols.Customer Service- Assist customers with cargo booking inquiries.- Provide shipment tracking information.- Resolve customer complaints and shipment issues.- Explain cargo rates, policies, and procedures.Safety & Compliance- Follow aviation security regulations and airport safety standards.- Ensure compliance with dangerous goods handling procedures.- Adhere to airline and airport operational guidelines.- Participate in security inspections and audits.Required Qualifications:- 10+2 (Higher Secondary) or Graduate in any discipline.- Diploma or certification in Aviation, Logistics, or Cargo Management preferred.- Basic computer knowledge.- Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:- Communication and interpersonal skills.- Attention to detail.- Documentation and record-keeping skills.- Time management and organizational abilities.- Customer service orientation.- Problem-solving skills.- Computer proficiency (MS Office, Cargo Management Systems).- Ability to work under pressure.Physical Requirements:- Ability to stand for extended periods.- Capability to lift and move cargo when required.- Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:- Airport cargo terminals.- Airline cargo offices.- Cargo warehouses.- Logistics and freight forwarding facilities.Salary Range (India):- Fresher: 25,000 - 30,000 per month- Experienced: 30,000 - 50,000+ per month- Supervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Sivasagar
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Airport Cargo Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Ground Management Good Communication
We are looking for a Ground Staff Executive to join our team in Sivasagar, India. This is an entry-level position suitable for individuals who have recently completed their 12th grade education. The role requires dedication and a strong commitment to providing excellent service.nnKey responsibilities include:nn1. Passenger Handling: Assist passengers with check-in, baggage handling, and boarding procedures to ensure a smooth travel experience.n2. Customer Service: Provide information and support to passengers regarding flights, schedules, and airport facilities, maintaining a friendly and professional demeanor.n3. Coordination: Collaborate with various departments to ensure effective communication and resolution of any passenger issues or concerns.n4. Safety Compliance: Adhere to all safety regulations and procedures to create a secure environment for both passengers and staff.nnTo thrive in this role, candidates should possess strong communication skills, a positive attitude, and the ability to work well under pressure. A keen sense of responsibility and attention to detail is important, as is the ability to work effectively in a team. The ideal candidate is a quick learner, adaptable, and eager to contribute to a dynamic work environment. Must be willing to work full-time from the office. Previous experience is not required, making this an excellent opportunity for fresh graduates to start their career in the aviation industry.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ahmedabad
Ground Staff Ground Management Ground Manager Ground Operation Ground Hostess Ground Handling Staff Airport Staff Airport Manager Airport Representative Airport Executive Airport Supervisor Airport Cargo Airport Operation Air Ticketing Executive Customer Support Executive Customer Care
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsAhmedabadSuratVadodaraRajkotBhavnagarBhujJamnagarJunagadhKandlaMundraPorbandarJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 55,000 per month- Senior Ground Staff / Supervisor: 60,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Air Ticketing Executive Customer Support Customer Handling Ground Staff Airport Operation Airport Representative Airport Manager Ground Handling Staff Airport Executive Cabin Crew Air Cargo Cargo Handling Aircraft Maintenance Air Hostess Flight Attendant
Job TitleAir Ticketing ExecutiveDepartmentAirport Operations / Passenger Services / Reservation & TicketingLocationsKolkataGuwahatiImphalCooch BeharDurgapurSiliguriAizwalGangtokDimapurJorhatJob SummaryAn Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & Booking- Book domestic and international flight tickets.- Assist customers in selecting suitable flights and fare options.- Provide accurate fare quotations and travel itineraries.- Process ticket reservations through airline reservation systems.- Issue, reissue, and cancel airline tickets.- Handle ticket modifications and upgrades.Passenger Assistance- Guide passengers regarding flight schedules.- Assist with seat selection and special meal requests.- Provide information about baggage allowance.- Explain airline policies regarding refunds and cancellations.- Assist passengers with travel insurance information.- Help elderly passengers and passengers requiring special assistance.- Handle customer complaints professionally.Airport Counter Operations- Assist passengers at airline ticket counters.- Verify passenger identity documents.- Coordinate with check-in staff.- Resolve ticketing-related issues before departure.- Process standby passengers.- Manage last-minute ticket changes.Reservation Management- Update reservation records.- Confirm flight bookings.- Monitor waitlisted bookings.- Handle group reservations.- Coordinate with travel agencies.- Process online and offline reservations.Documentation- Verify passports and visas for international travel.- Ensure travel documents meet airline requirements.- Prepare passenger manifests when required.- Maintain booking records.- Generate reservation reports.Payment Handling- Accept ticket payments.- Process credit/debit card transactions.- Handle cash payments.- Generate invoices and receipts.- Maintain daily cash records.- Process ticket refunds.Customer Service- Respond to customer inquiries.- Handle phone, email, and walk-in customers.- Provide accurate travel information.- Resolve ticketing issues promptly.- Maintain customer satisfaction.Coordination- Coordinate with airline operations.- Work closely with check-in staff.- Communicate with airport authorities.- Coordinate with travel agencies.- Support baggage service teams when required.Compliance- Follow airline ticketing policies.- Adhere to DGCA and airport regulations.- Maintain confidentiality of passenger information.- Ensure compliance with aviation security procedures.Required Qualifications- 10+2 (Higher Secondary) - Minimum qualification.- Graduate in any discipline preferred.- Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.- Freshers and experienced candidates may apply.Required SkillsTechnical Skills- Airline reservation systems (Amadeus, Galileo, Sabre, Worldspan)- Flight booking procedures- Fare calculation- Ticket issuance- Ticket revalidation and reissue- Refund processing- Knowledge of domestic and international routes- Basic computer proficiency (MS Office, email)Soft Skills- Excellent communication skills- Customer service orientation- Professional appearance and grooming- Problem-solving ability- Attention to detail- Time management- Multitasking- Teamwork- Positive attitude- Patience and empathyKnowledge Requirements- Airline fare rules- Airport procedures- Reservation systems- IATA ticketing standards- Baggage policies- Visa and passport requirements- Travel insurance basics- Aviation terminology- Customer service standardsDaily Duties- Process ticket bookings.- Assist passengers with reservations.- Issue and modify airline tickets.- Handle cancellations and refunds.- Answer customer calls and emails.- Verify travel documents.- Coordinate with airport operations.- Resolve ticketing issues.- Update reservation records.- Maintain transaction reports.Working Conditions- Airport terminals- Airline reservation offices- Travel agency offices- Rotational shifts- Early morning, evening, night, weekends, and public holidays- Standing and desk-based work- Fast-paced, customer-facing environmentPhysical Requirements- Ability to work in shifts.- Professional grooming and appearance.- Ability to sit or stand for extended periods.- Good verbal communication.- Basic computer typing skills.- Ability to work under pressure.Career Progression- Air Ticketing Executive- Senior Ticketing Executive- Reservation Executive- Passenger Service Executive- Airport Customer Service Executive- Ticketing Supervisor- Reservation Supervisor- Duty Officer- Airport Operations Executive- Airport Operations ManagerPreferred Certifications- IATA Foundation in Travel & Tourism- IATA Airline Cabin Crew (optional for broader aviation knowledge)- Amadeus Certification- Galileo Certification- Sabre Reservation System Certification- Diploma in Aviation, Hospitality & Travel ManagementSalary (India)- Fresher: 25,000-30,000 per month- 1-3 years: 30,000-40,000 per month- 3-5 years: 35,000-75,000 per month- Senior/Lead Executive: 50,000-1,00,000+ per month
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Kolkata
Data Entry Operator Passport Checking Ticket Booking Ticketing Executive Man Management Customer Care Air Hostess Ground Management
We are urgently hiring for the position of Ground Staff Air-Ticketing Cabin Crew in Kolkata. This is a full-time role with opportunities for both freshers and individuals with up to 6 years of experience.In this role, you will be responsible for assisting with air ticketing processes, managing customer check-ins, providing information regarding flight schedules, and offering support to cabin crews as needed. You will also help in ensuring a smooth and pleasant experience for passengers throughout their journey.Candidates should have completed at least the 10th grade. Ideal applicants will possess good communication skills and a customer-friendly attitude to effectively assist passengers. A willingness to work in a dynamic environment and collaborate with team members is essential. The working hours are from 10 AM to 6 PM, Monday to Saturday, with Sundays as off days. This position is based in Kolkata, but it may also involve interactions with colleagues in other locations such as Delhi and Chandigarh.Successful candidates will be required to provide necessary documents for verification and must be physically fit to handle the demands of ground staff duties. Experience in customer service or travel-related fields will be considered an advantage, but is not mandatory. Join our team and help enhance the travel experience for our passengers.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Chennai
Data Entry Operator Back Office Staff Computer Operator Ticketing Executive Ground Operation Customer Support Passport Checking Ticket Booking Man Management
We are looking for an Air Ticketing Staff member to join our team in Chennai. This is a full-time position that requires working from the office. Key Responsibilities:- Ticket Booking: Assist customers in booking air tickets through various platforms and provide accurate information regarding flight schedules and availability.- Customer Support: Address customer inquiries and resolve issues related to ticketing, ensuring high levels of customer satisfaction.- Documentation: Manage and maintain necessary documentation related to ticket sales and customer interactions, adhering to company policies.- Coordination: Work closely with airlines and travel agencies to ensure smooth ticketing operations and facilitate any required changes or cancellations.- Reporting: Prepare and submit daily reports on sales and customer feedback to management, contributing to the company's overall performance evaluation.Required Skills and Expectations:Candidates should possess a minimum educational qualification of 10th pass and should ideally have up to 1 year of experience, although freshers are also encouraged to apply. Strong communication skills are essential for interacting effectively with customers. Proficiency in using ticketing software and reservation systems is preferred. Attention to detail is important in managing bookings and documentation accurately. Candidates should be able to work well in a team and be flexible to handle various tasks as needed. The working hours are from 10 AM to 6 PM, and it is essential to maintain a professional demeanor while dealing with customers and colleagues.
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  • 0 - 6 yrs
  • 20.0 Lac/Yr
  • Madurai
Passenger Handling Customer Service
Ground Handling Staff - Job DescriptionJob Title: Ground Handling StaffDepartment: Airport Operations / Ground OperationsLocation: AirportEmployment Type: Full-TimeJob SummaryResponsible for providing safe, efficient, and professional ground handling services to passengers, aircraft, and airline operations. The role involves passenger assistance, baggage handling, aircraft turnaround support, and coordination with airline and airport teams.Key ResponsibilitiesAssist passengers with check-in, boarding, baggage, and general airport queries.Handle passenger and baggage documentation accurately.Assist with baggage loading, unloading, tagging, and transfer.Support aircraft arrival and departure activities.Coordinate with airline staff, security, ramp teams, and other airport departments.Assist passengers requiring special services, including elderly passengers and passengers with reduced mobility.Ensure all ground handling activities comply with airport safety and security procedures.Maintain punctuality and help ensure on-time aircraft departures.Report damaged baggage, equipment issues, safety hazards, or operational irregularities to supervisors.Follow company policies, airport regulations, and aviation safety standards.Maintain professional customer service and communication at all times.RequirementsMinimum 10+2 / Diploma / Graduate qualification, depending on the employer.Good communication and interpersonal skills.Basic computer knowledge.Ability to work in shifts, including nights, weekends, and holidays.Physically fit and able to work in a fast-paced airport environment.Customer-service-oriented and able to work effectively as part of a team.Previous airport or ground handling experience is an advantage.Key SkillsCustomer serviceCommunicationTeamworkTime managementProblem-solvingBaggage and passenger handlingSafety awarenessAbility to work under pressure
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gorakhpur
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a Customer Support Executive to join our team in Kanpur. This role is ideal for individuals with 0 to 2 years of experience who have completed their 12th grade. You will be working from home, assisting customers with their inquiries and ensuring they have a positive experience.nnKey Responsibilities:nn- Responding to Customer Inquiries: You will assist customers by answering their questions via phone, email, or chat, providing clear and informative responses to resolve their issues effectively.nn- Troubleshooting Issues: When customers face problems, you will identify the root cause and guide them through the necessary steps to resolve these challenges, ensuring a smooth experience.nn- Providing Product Information: You will inform customers about our products and services, helping them understand features and benefits to enhance their overall experience.nn- Documenting Interactions: It will be your responsibility to keep accurate records of customer interactions and the steps taken to resolve their issues, which will help our team improve service quality.nnTo be successful in this role, you must have strong communication skills, both written and verbal, and be able to work independently. An understanding of customer service principles and a problem-solving attitude are essential. Patience, empathy, and a willingness to learn new processes will also help you excel in this position.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Female
  • Jaipur
Housekeeping Air Ticketing Internal Communication Airport Operation Aviation Aviation Security Ground Staff Activities Ground Handling Personality Development Ground Management Cargo Handling Airport Cargo
We are seeking a dedicated and motivated Ground Staff Executive in Jaipur. This entry-level position is ideal for female candidates who have completed their 10th grade and are looking to begin their career in the aviation industry.nnKey Responsibilities include:nn1. Customer Service: Provide excellent service to passengers at the airport, assisting with their inquiries and ensuring a smooth travel experience.n n2. Check-in Assistance: Support travelers during the check-in process, handling ticketing procedures and ensuring travelers have the necessary documentation.nn3. Baggage Handling: Manage and coordinate the loading and unloading of passenger baggage, ensuring safety and adherence to airline policies.nn4. Coordination with Teams: Collaborate with various departments to maintain effective communication, ensuring that passenger needs are met in a timely manner.nn5. Safety Compliance: Adhere to all safety protocols and regulations set by the airline to ensure a secure environment for passengers and staff.nnRequired Skills and Expectations: Candidates should possess strong communication and interpersonal skills to interact effectively with passengers and colleagues. A positive and approachable demeanor is essential, along with the ability to handle stressful situations calmly. Candidates must be reliable, punctual, and demonstrate a willingness to learn and grow in the aviation field. Attention to detail and the ability to work in a team-oriented environment are also crucial for success in this role.
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  • 0 - 4 yrs
  • Delhi NCR
Airline Operations Ground Staff Activities Aircraft Handling Cargo Handling Airline Customer Service Airport Ramp
We are seeking motivated and responsible individuals for the position of Ramp Executive. This role involves supervising ground handling operations, ensuring timely aircraft turnaround, and maintaining safety standards on the ramp.Key Responsibilities:Coordinate ramp operations, including baggage handling, aircraft loading/unloading, and ground equipment movementEnsure the timely arrival and departure of aircraft by managing turnaround processes efficientlyMonitor and ensure compliance with safety and operational protocolsCommunicate with ground staff, airline crew, and other airport departmentsMaintain records of ramp activities, equipment usage, and service completionReport any irregularities, delays, or equipment malfunctions to the concerned authoritiesRequired Skills:Strong communication and coordination skillsLeadership qualities with the ability to manage a teamGood problem-solving and decision-making abilitiesFamiliarity with ramp safety procedures and ground handling equipmentWillingness to work in shifts, including nights, weekends, and holidaysEligibility Criteria:Minimum qualification: Graduate in any streamAge: 18-35 yearsBasic computer knowledgePhysical fitness for field dutiesPrior experience in aviation or ramp operations is preferred, but not mandatorySalary & Benefits:Attractive salary packageShift allowances and overtime payUniform and professional training providedGrowth opportunities in airport operations and managementwww.igiaviationdelhi.comTransport and medical benefits as per company norms
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  • 0 - 3 yrs
  • 4.3 Lac/Yr
  • Dwarka Delhi
Communication Skills BPO Sales Marketing Event Executive
We are seeking motivated individuals to join our team as Ground Staff. The role is suitable for candidates who have completed their 12th grade and have up to three years of experience. The position requires working full-time from our office located in Dwarka.Key Responsibilities:- Passenger Check-in Assistance: Help passengers with the check-in process, ensuring they have all necessary documents and information for a smooth departure.- Baggage Handling: Manage and oversee the baggage of passengers, ensuring it is safely loaded and unloaded in a timely manner.- Customer Support: Provide information to passengers regarding flights, schedules, and any other inquiries they may have, ensuring a positive travel experience.- Safety and Security Checks: Conduct security screenings and checks in line with company policies to maintain safety standards for all passengers.- Collaboration with Team: Work closely with fellow staff members and other departments to ensure all operations run efficiently and effectively.Required Skills and Expectations:Candidates should possess strong communication skills to effectively interact with passengers and team members. A good attitude towards customer service is essential, as this role significantly impacts passenger experience. Attention to detail is crucial for ensuring accuracy in baggage handling and safety checks. Being able to work in a team environment and adapt to fast-paced situations is also important. Candidates with a willingness to learn and grow in this role will be highly regarded.
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  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Bareilly
Ground Staff Ticketing Executive Air Ticketing
Join our team as an Airport Ticketing Staff member in Bareilly, India. This role is ideal for individuals looking to start their career in the travel industry, whether you are a recent school graduate or have some work experience.nnKey responsibilities include:nn- Ticket Booking: Assist passengers in booking flight tickets, ensuring correct details and offering suitable options.n- Customer Service: Provide excellent service to travelers by answering queries, addressing concerns, and offering information about flight schedules and airport facilities.n- Check-in Assistance: Help passengers with the check-in process, including the issuing of boarding passes and managing baggage drop-off.n- Maintaining Records: Keep accurate records of ticket sales and passenger information, ensuring compliance with airline regulations.nnThe ideal candidate should have:nn- A minimum education level of 10th grade, demonstrating sufficient literacy and numeracy skills.n- Strong communication skills to interact effectively with diverse customers and colleagues.n- Basic knowledge of computer operations to handle booking systems and maintain electronic records.n- A positive attitude and willingness to work in a fast-paced environment, managing multiple tasks efficiently.n- A desire to learn and grow within the airline industry, as on-the-job training may be provided for new entrants.nnThis full-time position requires working from the office, ensuring hands-on engagement with customers and team collaboration.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Dehradun
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
Join our team as a Customer Support Executive in Dehradun, India, and provide exceptional support to our clients. This full-time position is ideal for candidates with 0 to 2 years of experience and requires a minimum of 12th-grade education. You will work from home while assisting customers with their inquiries.nnKey Responsibilities:nn- Respond to Customer Inquiries: Handle phone calls, emails, and chats from customers, providing them with accurate information and resolving their issues efficiently.n- Document Customer Interactions: Maintain records of customer interactions in our database, ensuring that all details are accurately logged for future reference.n- Assist with Product Knowledge: Learn about our products and services to better assist customers and help them make informed decisions.n- Provide Feedback: Share customer feedback with the team to improve service quality and enhance customer satisfaction.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, both verbal and written, to effectively interact with customers. Attention to detail is essential for documenting interactions accurately. Being a team player is important, along with the ability to work independently in a remote setting. Basic computer skills, including proficiency in email and Internet usage, are necessary to handle customer queries effectively. Candidates should have a positive attitude and be willing to learn and adapt in a fast-paced environment.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a dedicated Customer Support Executive to join our team in Patna, India. This is a full-time work-from-home position ideal for individuals with 0 to 2 years of experience who have completed their 12th grade.nnAs a Customer Support Executive, you will be the first point of contact for our customers, assisting them with their inquiries and resolving their issues. Your role is crucial in ensuring customer satisfaction and maintaining a positive relationship with our clients.nnKey Responsibilities:n1. Respond to customer inquiries via phone, chat, or email: You will address questions and concerns in a timely manner, providing accurate information and solutions.n2. Resolve customer complaints effectively: You will identify issues, investigate solutions, and take appropriate action to resolve complaints while ensuring all customer interactions are handled professionally.n3. Provide product information and support: You will help customers understand our products and services, guiding them on how to use them effectively while promoting a positive customer experience.n4. Maintain accurate records of interactions: You will document all customer interactions and track issues to ensure follow-up actions are completed as needed.nnRequired Skills and Expectations:nCandidates should possess excellent communication skills and have a customer-focused attitude. The ability to work independently and manage time effectively is essential. Proficiency in using computers and various communication tools is expected, and a positive, problem-solving approach will enhance your success in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Bhopal
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a dedicated Customer Support Executive to join our team in Bhopal, India. This is a full-time position that allows you to work from home. Ideal candidates should have 0 to 2 years of experience and have completed their 12th grade education.nnAs a Customer Support Executive, your primary responsibility will be to assist customers with their inquiries, resolving issues to ensure their satisfaction. You will actively listen to customer concerns and provide prompt solutions while maintaining a friendly and professional demeanor. nnKey Responsibilities include:nn1. Customer Inquiries: Respond to customer questions via phone, email, or chat. You will provide clear information about products and services to help customers make informed decisions.nn2. Issue Resolution: Address and resolve customer complaints. You will investigate issues, offer solutions, and follow up to ensure the customer is satisfied with the resolution.nn3. Record Keeping: Maintain detailed records of customer interactions and transactions. Your documentation will help track problems and solutions for future reference.nn4. Feedback Collection: Gather customer feedback to share with the team. Your insights will help us improve our services and better meet customer needs.nnTo succeed in this role, you should have strong communication skills, be a good listener, and display a positive attitude. Strong problem-solving abilities and the ability to work independently are essential. A passion for helping others and the perseverance to address challenges will contribute to your success in this position.
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  • 0 - 4 yrs
  • 4.8 Lac/Yr
  • Kanpur
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp Back End Processing Basic Computers MS Office Word Coordination Skills Back Office Processing Customer Care Backend Process
Join our team in Kanpur as a Back Office Executive, where you will play a crucial role in supporting various administrative tasks to ensure smooth operations. This position is ideal for individuals with zero to four years of experience and a minimum education of 12th pass.nnKey Responsibilities:nn- Administrative Support: Assist in daily office tasks, including data entry, document management, and maintaining records to ensure efficient workflow.n- Communication: Handle internal and external communications effectively, responding to inquiries and coordinating with team members as necessary.n- Data Management: Organize and manage databases, ensuring accuracy and confidentiality of information.n- Reporting: Prepare regular reports and updates for management, contributing to informed decision-making processes.nnRequired Skills and Expectations:nnCandidates should possess strong organizational skills and attention to detail, essential for managing multiple tasks efficiently. Excellent verbal and written communication skills are necessary for effective interactions with colleagues and clients. A proactive attitude and the ability to work both independently and as part of a team are also crucial. Basic computer skills, including proficiency in MS Office applications, will aid in the successful completion of assignments. This full-time role requires a commitment to working from the office, fostering a collaborative work environment and contributing to overall team objectives.
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  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Ranchi
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Cargo Handling Ground Handling Airport Ground Handling Passenger Handling Ground Operation Airport Cargo Ground Management
We are looking for a Back Office Executive to support our operations in Ranchi. This full-time role is suitable for candidates with 0 to 3 years of experience and requires a minimum of a 12th-grade education.nnKey Responsibilities:nn- Data Entry: Accurately input and manage data in our systems to ensure information is up-to-date and accessible.n n- Documentation: Organize and maintain physical and digital files, ensuring all documents are properly filed and easy to retrieve.nn- Customer Support: Assist with customer inquiries by providing necessary information and resolving issues promptly to enhance customer satisfaction.nn- Communication: Collaborate with other departments to facilitate smooth operations and solve any arising issues.nnRequired Skills and Expectations:nnThe ideal candidate should possess strong attention to detail to ensure accuracy in their work. Good organizational skills are essential for managing documents and data effectively. Basic computer skills, including proficiency in MS Office applications, are necessary for various tasks. Excellent communication skills, both verbal and written, are important for interacting with colleagues and customers. A proactive attitude and the ability to work independently as well as part of a team are crucial to succeed in this role. Being adaptable and open to learning will help the candidate grow within the company and contribute to our success.
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  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Lucknow
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Cargo Handling Ground Handling Airport Ground Handling Passenger Handling Ground Operation Airport Cargo Ground Management
We are seeking an enthusiastic Airport Ramp Executive to join our team in Lucknow. This role is ideal for individuals who are detail-oriented and enjoy working in a dynamic environment. A high school diploma is required, and candidates with up to 3 years of experience are welcome to apply.nnKey Responsibilities:nn1. Aircraft Handling: Assist in the safe loading and unloading of baggage and cargo to ensure timely operations. This includes correctly positioning items and following safety protocols.nn2. Ramp Operations: Monitor and manage ramp conditions for incoming and outgoing flights, ensuring that they operate efficiently and safely in accordance with airline procedures.nn3. Team Collaboration: Work closely with ground crew and other airport staff to coordinate efforts that enhance overall operational performance and maintain high service standards.nn4. Safety Compliance: Adhere strictly to safety regulations and procedures to minimize risks on the ramp and protect both personnel and equipment.nn5. Customer Service: Provide excellent service to passengers and personnel, addressing queries and ensuring a professional and friendly atmosphere.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills and a keen attention to detail. The ability to work in a fast-paced environment is essential, as is the capacity to operate both independently and as part of a team. A proactive approach to problem-solving and a commitment to safety are crucial for success in this role. A passion for aviation and a customer-centric attitude will be highly valued.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Dehradun
Coordination Skills Good Communication Passenger Handling
Ground Staff Executive - Job DescriptionPassengers ka check-in, boarding aur ticket verification handle karna.Passengers ko flight, gate, baggage aur airport facilities ki information dena.Baggage handling aur baggage-related queries/problems solve karna.Boarding gate par passengers ko assist karna.Flight arrival/departure ke time airline aur airport teams ke saath coordination karna.Customer service provide karna aur passenger queries professionally handle karna.Airport ki safety, security aur airline procedures follow karna.Delays, cancellations aur other passenger issues mein assistance dena.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Imphal
Air Cargo Executive Airport Cargo Cargo Staff Cargo Supervisor Cargo Manager Cargo Officer Air Freight Freight Management Freight Manager Logistics Executive Logistics Manager Logistics Officer Logistics Supervisor Logistics Planning Ground Staff Airport Operation
Job Summary:An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & Handling- Receive cargo shipments from customers, freight forwarders, and logistics companies.- Verify cargo weight, dimensions, packaging, and labeling.- Inspect shipments for damage or prohibited items.- Ensure proper cargo handling according to airline and airport regulations.- Coordinate loading and unloading of cargo aircraft.Documentation Management- Prepare and verify Air Way Bills (AWB).- Process shipping documents, invoices, packing lists, and customs paperwork.- Maintain accurate cargo records and shipment information.- Ensure compliance with customs and regulatory requirements.Cargo Operations- Monitor cargo movement from acceptance to final delivery.- Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.- Arrange cargo storage and dispatch schedules.- Track shipment status and provide updates to customers.Warehouse Management- Organize cargo storage areas efficiently.- Maintain inventory records of stored cargo.- Ensure safe handling of perishable, hazardous, and valuable goods.- Follow warehouse safety procedures and security protocols.Customer Service- Assist customers with cargo booking inquiries.- Provide shipment tracking information.- Resolve customer complaints and shipment issues.- Explain cargo rates, policies, and procedures.Safety & Compliance- Follow aviation security regulations and airport safety standards.- Ensure compliance with dangerous goods handling procedures.- Adhere to airline and airport operational guidelines.- Participate in security inspections and audits.Required Qualifications:- 10+2 (Higher Secondary) or Graduate in any discipline.- Diploma or certification in Aviation, Logistics, or Cargo Management preferred.- Basic computer knowledge.- Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:- Communication and interpersonal skills.- Attention to detail.- Documentation and record-keeping skills.- Time management and organizational abilities.- Customer service orientation.- Problem-solving skills.- Computer proficiency (MS Office, Cargo Management Systems).- Ability to work under pressure.Physical Requirements:- Ability to stand for extended periods.- Capability to lift and move cargo when required.- Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:- Airport cargo terminals.- Airline cargo offices.- Cargo warehouses.- Logistics and freight forwarding facilities.Salary Range (India):- Fresher: 25,000 - 30,000 per month- Experienced: 30,000 - 50,000+ per month- Supervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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Hiring Freshers || Air Cargo Executive

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ahmedabad
Air Cargo Executive Airport Cargo Cargo Staff Cargo Supervisor Cargo Manager Cargo Officer Air Freight Freight Management Freight Manager Logistics Executive Logistics Manager Logistics Officer Logistics Supervisor Logistics Planning Ground Staff Airport Operation
Job Summary:An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & Handling- Receive cargo shipments from customers, freight forwarders, and logistics companies.- Verify cargo weight, dimensions, packaging, and labeling.- Inspect shipments for damage or prohibited items.- Ensure proper cargo handling according to airline and airport regulations.- Coordinate loading and unloading of cargo aircraft.Documentation Management- Prepare and verify Air Way Bills (AWB).- Process shipping documents, invoices, packing lists, and customs paperwork.- Maintain accurate cargo records and shipment information.- Ensure compliance with customs and regulatory requirements.Cargo Operations- Monitor cargo movement from acceptance to final delivery.- Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.- Arrange cargo storage and dispatch schedules.- Track shipment status and provide updates to customers.Warehouse Management- Organize cargo storage areas efficiently.- Maintain inventory records of stored cargo.- Ensure safe handling of perishable, hazardous, and valuable goods.- Follow warehouse safety procedures and security protocols.Customer Service- Assist customers with cargo booking inquiries.- Provide shipment tracking information.- Resolve customer complaints and shipment issues.- Explain cargo rates, policies, and procedures.Safety & Compliance- Follow aviation security regulations and airport safety standards.- Ensure compliance with dangerous goods handling procedures.- Adhere to airline and airport operational guidelines.- Participate in security inspections and audits.Required Qualifications:- 10+2 (Higher Secondary) or Graduate in any discipline.- Diploma or certification in Aviation, Logistics, or Cargo Management preferred.- Basic computer knowledge.- Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:- Communication and interpersonal skills.- Attention to detail.- Documentation and record-keeping skills.- Time management and organizational abilities.- Customer service orientation.- Problem-solving skills.- Computer proficiency (MS Office, Cargo Management Systems).- Ability to work under pressure.Physical Requirements:- Ability to stand for extended periods.- Capability to lift and move cargo when required.- Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:- Airport cargo terminals.- Airline cargo offices.- Cargo warehouses.- Logistics and freight forwarding facilities.Salary Range (India):- Fresher: 25,000 - 30,000 per month- Experienced: 30,000 - 50,000+ per month- Supervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kannur
Air Ticketing Executive Ground Staff Ground Hostess Ground Operation Ground Management Ground Handling Staff Airport Representative Airport Manager Airport Operation Airport Executive Airport Staff Airport Cargo
As an Air Ticketing Executive based in Kannur, you will play a vital role in the travel industry by assisting customers with their air travel needs. This position is ideal for individuals looking to start their careers in ticketing and travel services, welcoming candidates with varying levels of experience.Key Responsibilities:- Ticket Booking: Handle customer requests for flight bookings by accessing the airline reservation system, ensuring accuracy in details such as dates and passenger information.- Customer Support: Provide support to customers by answering inquiries related to flight schedules, prices, and changes to bookings, ensuring a positive travel experience.- Documentation: Assist customers with the necessary travel documents and procedures, guiding them through check-in and boarding requirements.- Problem Resolution: Address any issues that arise during the booking process or travel, working promptly to find solutions and ensure customer satisfaction.- Collaboration: Work alongside a team of fellow executives to streamline operations and share knowledge about available travel options and special offers.Required Skills and Expectations:Candidates should possess strong communication skills to effectively interact with customers. Attention to detail is essential for managing bookings accurately. A problem-solving attitude will help address customer concerns efficiently. Being able to work in a team environment is important, as collaboration with colleagues will enhance service delivery. A willingness to learn about the travel industry is encouraged, regardless of previous experience.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Jammu
Ground Staff Airport Representative Airport Manager Air Ticketing Executive Airport Operation Airport Cargo Airport Ground Staff Ground Handling Staff Ground Management Airport Logistics Air Cargo
Job SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 20,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 70,000+ per month
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Ground Staff (Freshers) Vadodara

Aerostaff Job Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Vadodara
Ground Staff Airport Representative Airport Manager Air Ticketing Executive Airport Operation Airport Cargo Airport Ground Staff Ground Handling Staff Ground Management Airport Logistics Air Cargo
Job SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 20,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 70,000+ per month
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  • 0 - 6 yrs
  • 20.0 Lac/Yr
  • Kolkata
Administrative Executive Administration Admin Executive Admin Support Executive Admin Account Executive Administration Manager Ground Staff Airport Executive Airport Operation Airport Manager Airport Representative Airport Staff Ground Operation
Job Title: Administrative ExecutiveIndustry: Aviation / Airport Operations / Airlines / Ground HandlingDepartment: AdministrationJob Location: KolkataEmployment Type: Full-TimeExperience: 0-5 Years (Freshers may apply, depending on company requirements)Qualification: Graduate in any discipline; candidates with a degree or diploma in Aviation, Business Administration, or Management are preferred.Salary: Fresher: 25,000 - 30,000 per month1-3 Years Experience: 35,000 - 1,00,000 per monthWork Schedule: Rotational shifts, including weekends and public holidays, depending on operational requirementsJob SummaryWe are seeking a well-organized, proactive, and detail-oriented Administrative Executive to support administrative functions within the aviation industry. The selected candidate will be responsible for managing office operations, maintaining documentation, coordinating with airport departments, handling correspondence, supporting staff management, and ensuring smooth day-to-day administrative activities.The ideal candidate should possess strong communication, organizational, computer, and multitasking skills, along with the ability to work efficiently in a fast-paced aviation environment.Key Responsibilities1. Office AdministrationManage daily administrative activities and ensure the smooth functioning of office operations.Maintain office records, files, registers, and official documentation.Handle incoming and outgoing correspondence, emails, telephone calls, and office communications.Prepare letters, reports, notices, meeting agendas, and other administrative documents.Monitor office supplies, stationery, equipment, and inventory requirements.Coordinate office maintenance and communicate with vendors and service providers.2. Airport and Aviation CoordinationCoordinate with airport operations teams, airline personnel, ground handling agencies, and other relevant departments.Assist with administrative arrangements for airport staff, meetings, briefings, and official visits.Support the preparation and maintenance of operational documents and departmental records.Follow company procedures and applicable airport access, security, and confidentiality requirements.Coordinate with authorized personnel regarding staff identification cards, access passes, and related documentation, where applicable.Escalate administrative issues that may affect airport operations to the appropriate supervisor.3. Documentation and Record ManagementMaintain employee records, attendance registers, leave records, and other administrative files.Organize and update digital and physical records systematically.Verify the completeness of submitted documents and follow up on missing information.Assist in preparing internal reports, daily activity summaries, and monthly administrative statements.Ensure the proper handling, storage, and confidentiality of sensitive company information.4. Staff and HR Administrative SupportAssist the HR department with interview scheduling, joining formalities, onboarding documentation, and employee communication.Maintain staff attendance, shift schedules, leave applications, and related records as assigned.Coordinate with department heads regarding staffing requirements and administrative support.Help arrange employee training sessions, meetings, and internal briefings.Support the preparation and distribution of internal notices and policy updates.5. Vendor and Facility ManagementCoordinate with housekeeping, security, maintenance, transport, and other facility service providers.Maintain vendor records, service schedules, quotations, invoices, and supporting documents.Track office equipment, assets, and consumables.Report maintenance issues and follow up until resolution.Assist with procurement requests and ensure supplies are available when required.6. Communication and Customer SupportRespond professionally to routine telephone calls, emails, and administrative inquiries.Direct visitors, candidates, employees, and business associates to the appropriate departments.Coordinate meetings, appointments, and visitor arrangements in accordance with company procedures.Maintain professional communication with internal teams and external stakeholders.Provide timely administrative assistance to managers and other departments.7. Compliance and SafetyFollow company policies, workplace safety procedures, and applicable airport regulations.Ensure that administrative records are maintained accurately and are available for authorized reviews.Handle confidential documents responsibly and restrict access to authorized personnel.Report security concerns, procedural irregularities, and workplace hazards to the designated authority.Support internal audits and compliance checks by providing the required administrative documentation.8. Reporting and Management SupportPrepare daily, weekly, and monthly administrative reports as required.Assist managers with scheduling, presentations, data entry, and report preparation.Track pending administrative tasks and follow up with the responsible departments.Maintain spreadsheets, databases, and other office management systems.Perform additional administrative duties assigned by the reporting manager.Required Skills and CompetenciesExcellent verbal and written communication skills.Strong organizational and time-management abilities.Proficiency in Microsoft Office, particularly Word, Excel, and Outlook.Good data entry, documentation, and record-keeping skills.Ability to multitask and prioritize responsibilities.Professional attitude and interpersonal skills.Problem-solving and coordination abilities.Attention to detail and accuracy.Ability to work independently and as part of a team.Willingness to work rotational shifts, weekends, or holidays when required.Educational QualificationsGraduate degree in any discipline from a recognized institution.A diploma or degree in Aviation Management, Business Administration, Human Resource Management, or a related field is an advantage.Basic computer knowledge and familiarity with office administration software are required or preferred, depending on the employer.Experience RequirementsFreshers may apply for entry-level administrative positions where permitted by the employer.Previous experience in office administration, airport operations, airline administration, ground handling, or facility management is preferred.Experience with documentation, staff coordination, vendor management, and reporting will be an added advantage.Preferred Candidate ProfileCandidates with a professional and service-oriented approach.Individuals who can work effectively in a structured, time-sensitive aviation environment.Candidates who demonstrate reliability, punctuality, discipline, and accountability.Applicants comfortable coordinating with multiple departments.Candidates with prior exposure to airline offices, airports, aviation companies, or ground handling agencies will be preferred.Key Performance Indicators (KPIs)Accuracy and timely completion of administrative records.Efficiency in handling daily office operations.Timely submission of reports and documentation.Effective coordination with internal departments and service providers.Proper maintenance of office supplies, assets, and records.Compliance with company procedures and applicable airport requirements.Timely resolution and follow-up of administrative requests.
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Airport Ramp Executive Jobs For Freshers - Deogarh

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Deogarh
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
SHARE YOUR RESUME 8282965559nWe are seeking an Airport Ramp Executive to join our team in Deogarh. This role is perfect for individuals looking to start their career in the aviation industry. You will be responsible for supporting ground operations on the airport ramp, ensuring efficient service for our flights.nnKey responsibilities include:nn1. Ground Handling Assistance: You will help load and unload luggage and cargo, ensuring that all items are handled safely and efficiently.nn2. Aircraft Support: Assist in the preparation and servicing of aircraft, ensuring that they are ready for departure and arrival, adhering to safety standards at all times.nn3. Safety Compliance: Follow all safety procedures while performing tasks on the ramp to ensure the safety of yourself and your colleagues.nn4. Team Collaboration: Work closely with other team members and departments to ensure a smooth and efficient operation, communicating effectively and assisting wherever needed.nnTo qualify for this position, candidates should have completed at least the 10th grade and possess a strong commitment to safety and teamwork. You should be physically fit, able to lift heavy luggage, and work in varying weather conditions. Excellent communication skills and a positive attitude are essential. This full-time position requires a willingness to work from the office and embrace the fast-paced environment typical of airport operations. If you are eager to learn and ready to take on new challenges, we encourage you to apply.
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Openings For Airport Ramp Executive || Freshers & Experienced

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Patna City
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
SHARE YOUR RESUME 8282965559nWe are looking for an Airport Ramp Executive to join our team in Patna City. This full-time position is ideal for candidates with little to no experience but a strong desire to work in the aviation industry. As an Airport Ramp Executive, you will be integral to ensuring smooth operations on the airport ramp.nnKey Responsibilities:nn1. Loading and Unloading: You will be responsible for safely loading and unloading baggage and cargo from aircraft. This task requires attention to detail to ensure that items are handled carefully.nn2. Ground Handling: Assisting in ground handling activities which include directing movement of aircraft on the ground, ensuring safety protocols are followed.nn3. Equipment Operation: You may operate ramp equipment such as tugs and baggage carts, so you must be attentive and responsible while using this equipment.nn4. Team Collaboration: Working closely with other team members, you will participate in collaborative efforts to ensure timely aircraft turnaround.nn5. Safety Compliance: Following safety guidelines and airport regulations is crucial. You will need to be aware of safety practices to maintain a secure work environment.nnRequired Skills and Expectations:nnCandidates should have completed at least the 10th grade. A keen interest in the aviation industry is important, along with good communication skills. Punctuality and reliability are essential as you will be required to work in a dynamic and fast-paced environment. Teamwork and a positive attitude towards learning are highly valued in this role.
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Walkin For Airport Ramp Executive Jobs (Freshers)

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Bhubaneswar
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
SHARE YOUR RESUME 8282965559nAs an Airport Ramp Executive, you will play a key role in ensuring the smooth and efficient handling of aircraft on the ground in Bhubaneswar. This position is ideal for individuals passionate about aviation and customer service, and suits those with little to no experience.nnKey Responsibilities:nn- Aircraft Handling: You will assist with the safe and timely arrival and departure of aircraft. This includes guiding planes to the gate and securing them for safe operations.nn- Baggage Management: Ensure the proper loading and unloading of passenger baggage and cargo, ensuring that all items are handled with care to prevent damage.nn- Ground Support: Coordinate with various teams to provide necessary ground services, including refueling, cleaning, and transporting passengers as needed.nn- Safety Compliance: Ensure all safety protocols and standards are strictly followed to maintain a secure working environment for yourself and others.nnRequired Skills and Expectations:nnCandidates should have completed at least 10th grade and possess strong communication skills. A positive attitude and ability to work in a team are essential, as you will be interacting with colleagues and passengers regularly. Since experience is not required, a willingness to learn and adapt in a fast-paced airport environment is highly valued. You should also demonstrate a commitment to safety and punctuality, as these are crucial in airport operations.
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Ground Staff Fresher

Aviation Job Placement Company

  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Chandigarh
Human Resource Human Resource Management Airport Ground Staff Ticketing Executive Passport Checking
We are urgently hiring for the position of Ground Staff in Chandigarh, India, ideal for candidates with 0-2 years of experience and a minimum education of 10th pass.As a Ground Staff member, you will play a crucial role in ensuring excellent customer service and operational efficiency at the airport. Your primary responsibilities will include assisting passengers with check-in procedures, managing baggage handling, and providing information about flights. You will also help address customer queries and ensure compliance with airline safety regulations.Key responsibilities include:- Assisting passengers during the check-in process, ensuring smooth and efficient service.- Managing baggage handling procedures to ensure prompt delivery to passengers.- Providing information to passengers regarding flight schedules and boarding.- Addressing customer concerns with professionalism and courtesy.We are looking for candidates who are approachable, possess good communication skills, and have a positive attitude. Being a team player with attention to detail is essential. Familiarity with airline operations is a plus but not mandatory.This is a full-time position that requires you to work from the office. The working hours are from 10 AM to 6 PM. The role may involve fieldwork at various locations including Patna, Delhi, and Chandigarh, so flexibility in travel is necessary. A valid license may also be required.Join us to become a part of a dynamic team in the aviation industry and pave your way towards a rewarding career.
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Air Ticketing Executive (Freshers) Bangalore

Aviation Job Placement Company

  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Bangalore
Data Entry Operator Passport Checking Ticketing Executive Ticket Booking Customer Care Air Hostess Man Management Ground Operation Back Office Staff
As an Air Ticketing Staff member, your primary role will involve facilitating the ticketing process for air travel. You will work full-time in our office located in Bangalore. This position requires individuals with either fresh talent or those with up to two years of experience.Key Responsibilities:- Assist customers in booking air tickets: You will help clients navigate the ticket booking system, ensuring their travel needs are met efficiently.- Process ticket orders: You will handle the end-to-end process of ticket sales, from capturing customer details to finalizing bookings.- Address customer inquiries: You will respond to questions and provide solutions related to flight schedules, availability, and ticket changes.- Maintain accurate records: Ensuring all transactions and customer interactions are logged accurately in the system will be a crucial part of your duties.Required Skills and Expectations:- Educational qualification: A minimum of 10th pass is required for this role.- Experience: Candidates can apply if they are freshers or have less than two years of experience in a related field, particularly in ground staff services or air ticketing.- Communication skills: Strong verbal and written communication abilities are essential to interact effectively with customers.- Customer service orientation: A friendly approach and eagerness to assist customers will be key in this role.- Detail-oriented: You must be able to manage multiple tasks while paying attention to details, especially in ticket processing.This role will provide you with an opportunity to grow within the airline industry while working alongside a dynamic team in a supportive environment.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Chennai
Back Office Staff Data Entry Operator Passport Checking Ticket Checking Staff Man Management Ground Staff Executive Ticketing Executive Customer Care
We are urgently hiring for the role of Ground Staff Air-Ticketing Cabin Crew in Chennai, India. This full-time position is ideal for individuals with a passion for customer service and the aviation industry.Key responsibilities include managing passenger check-in processes, assisting with air-ticketing, and providing excellent customer service to travelers. You will be responsible for coordinating flight schedules, addressing passenger queries, and ensuring a smooth boarding process. Daily tasks may involve operating ticketing systems and collaborating with cabin crew to enhance the travel experience.Candidates are expected to possess communication skills, a strong customer service orientation, and the ability to work well in a team. An educational background of at least 10th grade is required. The role is suited for both freshers and those with up to two years of experience in customer service or a related field.Working hours will be from 10 AM to 6 PM, with the expectation of working from the office. This position requires a commitment to excellence in service delivery and a willingness to adapt to the dynamic environment of the aviation sector.Join us in making travel a delightful experience for all our passengers while building a rewarding career in the ground staff and cabin crew domain.
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  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Vadodara
Ground Staff Ticketing Executive Air Ticketing
As an Airport Ticketing Staff member in Vadodara, your main responsibility will be to assist passengers with their ticketing needs effectively and efficiently. Key Responsibilities:- Ticket Issuance: You will be responsible for issuing tickets to passengers, ensuring all information is accurate and complete.- Customer Assistance: You will help customers with inquiries regarding flight schedules, ticket prices, and other travel-related questions, providing friendly and informative service.- Check-in Services: You will assist passengers with the check-in process, guiding them through required procedures and ensuring a smooth experience at the airport.- Problem Resolution: You will address any issues or concerns that arise during the ticketing process, working to resolve them promptly and professionally.- Documentation Management: Your role will involve handling various travel documents, ensuring that all paperwork is organized and complies with regulations.Required Skills and Expectations:- Communication Skills: You should possess strong verbal communication skills to effectively interact with customers and provide clear information regarding ticketing and travel.- Attention to Detail: A keen eye for detail is necessary to ensure all ticket information is correct to prevent any travel disruptions.- Customer Service Orientation: A friendly demeanor and willingness to help customers are crucial to create a positive travel experience.- Basic Computer Skills: Proficiency in using computers and ticketing systems is expected to manage bookings and handle inquiries efficiently.- Team Player: You should be able to work harmoniously with colleagues to ensure operations run smoothly and efficiently.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Andanallur Tiruchirappalli
Airport Ground Staff Air Ticketing
As an Airport Ticketing Executive, you will play a crucial role in ensuring a smooth travel experience for passengers. Your primary responsibilities will include:- Ticket Sales: Assist customers in purchasing airline tickets, providing information on flight schedules, fares, and any special promotions available.- Customer Service: Address passenger inquiries and concerns related to ticketing and travel arrangements, ensuring a friendly and efficient service.- Booking Management: Manage flight bookings, making necessary changes or cancellations and ensuring all data is accurately entered into the system.- Documentation Handling: Verify and process documents required for ticket issuance, ensuring compliance with airline policies and regulations.- Coordination with Airlines: Work closely with various airlines to confirm flight availability and resolve any issues regarding reservations or ticketing.- Payment Processing: Handle transactions securely and ensure proper documentation of sales for record-keeping purposes.To succeed in this role, ideal candidates will possess the following skills and expectations:- Strong Communication Skills: You should be able to communicate clearly and effectively with customers and team members.- Attention to Detail: Accuracy is crucial when processing ticket information and handling customer requests.- Basic Computer Skills: Familiarity with ticketing software and general computer operations is essential.- Team Player: Being able to work well within a team is important for maintaining efficient operations.- Customer-Centric Approach: A positive attitude towards helping travelers and providing exceptional service is expected. This position is suited for individuals who are eager to start their careers in the aviation industry and have a passion for travel and customer service.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Kochi
Airport Ground Staff Air Ticketing
As an Airport Ticketing Executive based in Kochi, you will play a vital role in ensuring a smooth travel experience for passengers. You will be responsible for handling ticket reservations and providing excellent customer service.Key Responsibilities:- Manage Ticket Bookings: You will assist passengers in booking their tickets, ensuring that flights meet their travel needs and preferences.- Provide Travel Information: You will offer information about flight schedules, prices, and available services to help customers make informed decisions.- Handle Customer Queries: Address any questions or concerns that passengers may have regarding their travel plans, providing prompt and helpful responses.- Process Payments: You will assist in processing ticket payments accurately, ensuring that transactions are handled securely and efficiently.- Support Check-in Procedures: Help passengers with check-in processes, guiding them on how to print boarding passes and complete necessary travel documentation.Required Skills and Expectations:Candidates should ideally have completed their 10th grade and possess good communication skills to interact confidently with passengers. Attention to detail is important to manage bookings and payments accurately. Basic computer skills are necessary for operating ticketing systems and processing reservations. A friendly and patient attitude is required to provide exceptional customer service, making sure every traveler feels valued. A willingness to learn and adapt in a fast-paced environment will benefit the candidate greatly in this role.
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Interview For Air Ticketing Executive || 12th Pass - Freshers

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 35.0 Lac/Yr
  • Srinagar
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Interpersonal Skills
We are looking for an enthusiastic Airport Ticketing Executive to join our team in Srinagar. This role is ideal for individuals who are passionate about travel and customer service.nnAs an Airport Ticketing Executive, you will be responsible for providing ticketing services to passengers, ensuring a smooth and pleasant travel experience.nnKey Responsibilities:nn- Ticket Booking and Cancellations: You will assist passengers in booking their flights, changing itineraries, and processing cancellations when necessary, ensuring accurate information is conveyed.nn- Customer Service: Providing excellent customer support is crucial. You will answer queries, resolve issues, and offer assistance to passengers, ensuring they feel valued and informed.nn- Documentation: Ensuring all necessary travel documents are correctly processed is vital for compliance. You will manage ticketing documents and maintain updated records.nn- Coordination with Airlines: You will liaise with airline representatives to get the latest updates on flight schedules, availability, and any changes that might affect passengers.nnRequired Skills and Expectations:nnCandidates should have completed at least their 12th grade. Strong communication skills are essential, along with a friendly demeanor and the ability to work effectively in a team. Attention to detail and a customer-focused mindset are also important in this role. Ideally, applicants will have between 0 and 5 years of experience, but fresh graduates are also encouraged to apply. Being proactive and adaptable to fast-paced environments will help you succeed in this position.
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Online For Air Ticketing Executive Jobs (Freshers)

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 35.0 Lac/Yr
  • Deoghar
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Customer Relationship
The role of an Airport Ticketing Executive involves assisting customers with ticketing services and providing excellent customer support. It is ideal for individuals looking to start or advance their career in the aviation industry.nnKey Responsibilities:nn- Customer Service: Greet and assist passengers at the airport, addressing their inquiries and providing information about flights and ticketing processes.n n- Ticket Booking: Ensure accurate booking of tickets for domestic and international flights using reservation systems, confirming details with customers.n n- Documentation: Handle necessary paperwork and ensure all tickets and relevant travel documents are processed correctly and maintained securely.n n- Problem Resolution: Address customer complaints or issues related to ticketing, offering satisfactory solutions and maintaining a positive experience for travelers.nnRequired Skills and Expectations:nnCandidates must have completed their 12th grade and can have 0 to 5 years of experience in a relevant field. Good communication skills are essential, enabling clear interaction with customers. Attention to detail is crucial for maintaining accurate records and handling ticketing efficiently. A strong customer service orientation is necessary to provide a pleasant experience for passengers. Proficiency in using computers and ticketing software is also important for managing bookings and checking flight availability. Candidates should be adaptable and ready to work in a fast-paced environment, ensuring timely assistance to all customers.
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Air Ticketing Executive || Freshers & Experienced

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 35.0 Lac/Yr
  • Mumbai
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Passenger Handling
We are looking for an Airport Ticketing Executive to join our team in Mumbai. This role is ideal for individuals who have a passion for travel and customer service. You will be responsible for assisting passengers with ticketing and travel queries.nnKey Responsibilities:nn- Ticket Booking and Reservations: You will help customers book flight tickets and make reservations efficiently, ensuring all details are accurate to avoid any issues during travel.nn- Customer Assistance: Address passenger inquiries and provide information on flight schedules, ticket prices, and travel requirements, ensuring an exceptional customer experience.nn- Problem Resolution: Handle customer complaints and inquiries effectively, ensuring that all issues are resolved quickly and satisfactorily.nn- Documentation Management: Maintain accurate records of ticket sales and passenger information, which is essential for efficient operations and compliance.nnRequired Skills and Expectations:nnCandidates should have completed at least their 12th grade. We welcome applicants with varying levels of experience, from freshers to those with up to five years in customer service or related fields. Strong communication skills are crucial, as you will interact directly with customers. Attention to detail is necessary when handling ticket information and travel documents. A proactive attitude and the ability to work in a team environment are essential for success in this role.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Female
  • Amravati
Airport Ticketing Airline Operations Customer Service Aviation Ground Staff Activities Hospitality Aviation Security Cargo Handling Personality Development Basic Computer Skills
We are seeking a motivated and dedicated Airport Executive to join our team in Amravati, India. This entry-level position is ideal for individuals eager to start their career in the aviation industry.nnKey Responsibilities:nn1. Customer Interaction: The Airport Executive will greet and assist passengers, ensuring a positive experience throughout their airport journey.nn2. Check-in Support: You will help travelers with the check-in process, including issuing boarding passes and tagging luggage.nn3. Information Desk: The role involves providing accurate information about flights, airport facilities, and travel procedures to passengers.nn4. Safety Compliance: You will assist in maintaining safety standards and protocols at the airport, ensuring that all operations run smoothly.nnRequired Skills and Expectations:nnCandidates must have completed at least the 10th standard. We are looking for a female candidate with strong communication skills and a friendly demeanor. The ability to work in a fast-paced environment and handle various situations with grace is important. You should be detail-oriented and able to follow standard operating procedures.nnAs a full-time position, you will be required to work from the office. This role is a fantastic opportunity for recent graduates or those with limited experience who are eager to learn and grow in the airport operations field. Your commitment to excellent service will greatly contribute to the overall efficiency and reputation of our operations.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Female
  • Gudivada Krishna
Housekeeping Internal Communication Ground Staff Activities Air Ticketing Aviation Security Airport Operation Aviation Ground Handling Cargo Handling
We are looking for a dedicated Ground Staff Executive to join our team in Gudivada. This role is crucial in providing excellent customer service at the airport and ensuring smooth operations. Key Responsibilities:- Check-in Assistance: Help passengers with the check-in process, including issuing boarding passes and tagging luggage.- Baggage Handling: Manage luggage by ensuring it is loaded properly and handled with care to prevent damage or loss.- Customer Service: Address passenger queries and complaints effectively, providing information and solutions to enhance their travel experience.- Security Regulations: Ensure compliance with airport security protocols and assist in checking travel documents as necessary.- Team Collaboration: Work closely with other staff members to coordinate passenger boarding and ensure efficient operations at the airport.Required Skills and Expectations:Candidates should possess a minimum of a 12th-grade education. We are looking for individuals with strong communication skills who can engage effectively with passengers. The ideal candidate should be friendly, approachable, and able to remain calm under pressure. Basic computer skills for managing passenger systems are necessary. Prior experience is not required, making this an excellent opportunity for fresh graduates. We encourage applications from females who are willing to work full time and be part of a dynamic team in an office environment. A commitment to high-quality service and teamwork is essential for success in this role.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Female
  • Bhimavaram
Housekeeping Internal Communication Ground Staff Activities Air Ticketing Aviation Security Airport Operation Aviation Ground Handling Cargo Handling
We are looking for a Ground Staff Executive based in Bhimavaram to join our team. This role is ideal for women with a passion for the aviation industry and customer service.Key Responsibilities:- Customer Assistance: Greet and assist passengers at the airport with their inquiries, ensuring a pleasant journey experience.- Check-in Operations: Manage the check-in process, handling tickets and baggage efficiently to avoid delays.- Boarding Management: Oversee the boarding process, ensuring passengers board in an orderly fashion and address any last-minute issues.- Problem Solving: Handle passenger complaints and concerns swiftly, offering solutions and maintaining a calm atmosphere.- Safety Procedures Compliance: Ensure all safety protocols and regulations are being followed to keep both staff and passengers safe during operations.Required Skills and Expectations:- A minimum of 12th-grade education is essential, and candidates should have strong communication skills to interact effectively with passengers.- Candidates should be enthusiastic, with a positive attitude and a service-oriented mindset. - Basic computer literacy is needed, as tasks may involve using systems for check-in and other functions.- A keen ability to work under pressure and manage multiple tasks simultaneously is crucial.- Candidates must be flexible with working hours, as shifts may vary, including weekends and holidays.- Punctuality and professionalism are expected to create a reliable service environment. This position offers learning opportunities in a dynamic work environment for those looking to grow in the airline industry.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Ahmedabad
Computer Operator Ticketing Executive Customer Care Passport Checking Ticket Checking Staff Ground Management Man Management
As an Air Ticketing Staff member, your primary responsibility will be to assist in the air ticketing process within the office environment in Ahmedabad. This role is suitable for both freshers and those with up to two years of experience. Key Responsibilities:- Manage Ticket Bookings: Handle customer inquiries and book flight tickets accordingly, ensuring accuracy in details such as passenger names and travel dates.- Provide Customer Support: Assist customers with any questions regarding their bookings, helping them navigate the ticketing process smoothly.- Coordinate with Airlines: Communicate with various airlines for updates on flights, fares, and deals to provide the best options to customers.- Handle Documentation: Manage necessary paperwork and confirm all ticketing details, ensuring compliance with airline regulations.- Maintain Records: Keep track of ticket sales and cancellations, ensuring all records are up-to-date for future reference.Required Skills and Expectations:- Education: A minimum of 10th pass is required for this role. - Communication Skills: Strong verbal and written communication skills are essential for effective interaction with customers and airlines.- Interpersonal Skills: Ability to work well in a team and engage positively with customers.- Attention to Detail: Precision in handling bookings and documentation to avoid errors.- Basic Computer Knowledge: Familiarity with computer systems for managing ticketing tasks efficiently.- Work Environment: This is a full-time role that requires working from the office, with expected shifts from 10 am to 6 pm. This position is an excellent opportunity to start a career in the travel industry while contributing to customer satisfaction and operational efficiency.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Nashik
Airport Ground Staff Ground Operation Data Entry Operator Ticketing Executive Man Management Ground Management
We are urgently seeking ground staff to join our team in Nashik. This is a full-time office role suitable for freshers or those with up to two years of experience. Key responsibilities include air ticketing, providing essential support to cabin crew, and assisting in various operational tasks. Staff will be expected to engage with customers directly, ensuring satisfaction and efficient service.Candidates are expected to have completed at least the 10th grade. Strong communication skills and a professional demeanor are essential for interacting with both colleagues and customers. The role requires individuals who are attentive to detail and can work well under pressure. A positive attitude and willingness to learn are key qualities we look for in potential team members.Working hours are from 10 AM to 6 PM, and while the position is primarily based in the office, team members may occasionally be required to engage in field duties. The company encourages punctuality and a commitment to timely attendance.This role offers the chance to grow within the airline industry, developing skills that are essential for future career opportunities. We welcome applications from motivated individuals ready to contribute to a dynamic work environment.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Nagpur
Ground Management Airport Ground Staff Ground Staff Executive Man Management Passport Checking Ticket Booking
We are urgently hiring ground staff for a full-time position in Nagpur, India. This role is ideal for individuals who are 10th pass and have limited work experience, including freshers. Key responsibilities include attending to customer inquiries related to air ticketing, managing passenger check-in processes efficiently, assisting passengers with lost luggage claims, and supporting cabin crew onboarding tasks. The role involves direct interaction with customers, ensuring their needs are met and contributing to a pleasant travel experience.Candidates should possess strong communication skills and a customer-service orientation. Ability to work in a team and manage time effectively is essential. Candidates need to demonstrate a willingness to learn and adapt in a fast-paced environment. Attention to detail is crucial for managing ticketing processes accurately.Physical requirements include the ability to stand for long periods and perform tasks that may involve lifting luggage. Occasional fieldwork may be necessary, so candidates should be prepared for travel and possibly have access to a mobile device for work-related communication. The working hours are from 10 AM to 6 PM, with a structured office environment to support your daily tasks. We welcome applications from both freshers and individuals with up to 2 years of experience. We look forward to your applications for this exciting opportunity in Nagpur.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Vijayawada
Ground Staff Ground Management Ground Manager Ground Operation Ground Hostess Ground Handling Staff Airport Staff Airport Manager Airport Representative Airport Executive Airport Supervisor Airport Cargo Airport Operation Air Ticketing Executive Customer Support Executive Customer Care
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsVijayawadaVisakhapatnamTirupatiKadapaKurnoolPuttaparthiRajahmundryJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 55,000 per month- Senior Ground Staff / Supervisor: 60,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Thiruvananthapuram
Ground Staff Ground Management Ground Manager Ground Operation Ground Hostess Ground Handling Staff Airport Staff Airport Manager Airport Representative Airport Executive Airport Supervisor Airport Cargo Airport Operation Air Ticketing Executive Customer Support Executive Customer Care
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsThiruvananthapuramKannurKochiKozhikodeAgattiGoaBangalore- Permanent / Contract (as applicable)Job SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 55,000 per month- Senior Ground Staff / Supervisor: 60,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Air Ticketing Executive Ground Staff Ground Management Ground Hostess Ground Manager Ground Operation Ground Staff Executive Ground Handling Staff Airport Manager Airport Representative Airport Operation Airport Executive Airport Cargo Airport Supervisor Cabin Crew Air Cargo
As an Air Ticketing Executive, you will be responsible for various tasks related to ticketing and customer service within the airline industry. This role requires a proactive approach and a strong focus on ensuring customer satisfaction.Key Responsibilities:- Ticket Booking: Handle the reservation process for customers by booking domestic and international flights based on their travel preferences and requirements, ensuring accuracy in details.- Customer Assistance: Provide assistance to customers by addressing inquiries, resolving issues, and providing information on flight schedules, fares, and travel policies to enhance their travel experience.- Documentation: Prepare and maintain all necessary documentation related to ticketing, including itineraries, confirmation emails, and fare rules, to ensure compliance and accuracy.- Payment Processing: Manage payment procedures by processing ticket payments and issuing electronic tickets in a timely manner, while also ensuring secure transactions.- Collaboration: Work closely with airlines, travel agencies, and other stakeholders to ensure smooth operations, timely communication, and resolution of any ticketing-related issues.Required Skills and Expectations:- A minimum education of 10th grade is necessary, with no prior experience required, making this an ideal position for fresh graduates.- Strong communication skills are essential for interacting effectively with customers and colleagues, both verbally and in writing.- An understanding of basic computer skills, including proficiency in the use of ticketing software and the internet, is crucial for efficiently managing reservations.- A positive attitude and customer-oriented mindset are expected to deliver exceptional service to travelers. - Ability to work full time in an office environment in Bangalore, ensuring reliability and commitment to the team's goals.
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Air Ticketing Executive Fresher

Cloud Careers Services

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Jammu
Air Ticketing Executive Customer Support Customer Handling Ground Staff Airport Operation Airport Representative Airport Manager Ground Handling Staff Airport Executive Cabin Crew Air Cargo Cargo Handling Aircraft Maintenance Air Hostess Flight Attendant
Job TitleAir Ticketing ExecutiveDepartmentAirport Operations / Passenger Services / Reservation & TicketingLocationsJammuSrinagarLehShimlaKangraKullu-ManaliAmritsarBathindaJalandharLudhianaJob SummaryAn Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & Booking- Book domestic and international flight tickets.- Assist customers in selecting suitable flights and fare options.- Provide accurate fare quotations and travel itineraries.- Process ticket reservations through airline reservation systems.- Issue, reissue, and cancel airline tickets.- Handle ticket modifications and upgrades.Passenger Assistance- Guide passengers regarding flight schedules.- Assist with seat selection and special meal requests.- Provide information about baggage allowance.- Explain airline policies regarding refunds and cancellations.- Assist passengers with travel insurance information.- Help elderly passengers and passengers requiring special assistance.- Handle customer complaints professionally.Airport Counter Operations- Assist passengers at airline ticket counters.- Verify passenger identity documents.- Coordinate with check-in staff.- Resolve ticketing-related issues before departure.- Process standby passengers.- Manage last-minute ticket changes.Reservation Management- Update reservation records.- Confirm flight bookings.- Monitor waitlisted bookings.- Handle group reservations.- Coordinate with travel agencies.- Process online and offline reservations.Documentation- Verify passports and visas for international travel.- Ensure travel documents meet airline requirements.- Prepare passenger manifests when required.- Maintain booking records.- Generate reservation reports.Payment Handling- Accept ticket payments.- Process credit/debit card transactions.- Handle cash payments.- Generate invoices and receipts.- Maintain daily cash records.- Process ticket refunds.Customer Service- Respond to customer inquiries.- Handle phone, email, and walk-in customers.- Provide accurate travel information.- Resolve ticketing issues promptly.- Maintain customer satisfaction.Coordination- Coordinate with airline operations.- Work closely with check-in staff.- Communicate with airport authorities.- Coordinate with travel agencies.- Support baggage service teams when required.Compliance- Follow airline ticketing policies.- Adhere to DGCA and airport regulations.- Maintain confidentiality of passenger information.- Ensure compliance with aviation security procedures.Required Qualifications- 10+2 (Higher Secondary) - Minimum qualification.- Graduate in any discipline preferred.- Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.- Freshers and experienced candidates may apply.Required SkillsTechnical Skills- Airline reservation systems (Amadeus, Galileo, Sabre, Worldspan)- Flight booking procedures- Fare calculation- Ticket issuance- Ticket revalidation and reissue- Refund processing- Knowledge of domestic and international routes- Basic computer proficiency (MS Office, email)Soft Skills- Excellent communication skills- Customer service orientation- Professional appearance and grooming- Problem-solving ability- Attention to detail- Time management- Multitasking- Teamwork- Positive attitude- Patience and empathyKnowledge Requirements- Airline fare rules- Airport procedures- Reservation systems- IATA ticketing standards- Baggage policies- Visa and passport requirements- Travel insurance basics- Aviation terminology- Customer service standardsDaily Duties- Process ticket bookings.- Assist passengers with reservations.- Issue and modify airline tickets.- Handle cancellations and refunds.- Answer customer calls and emails.- Verify travel documents.- Coordinate with airport operations.- Resolve ticketing issues.- Update reservation records.- Maintain transaction reports.Working Conditions- Airport terminals- Airline reservation offices- Travel agency offices- Rotational shifts- Early morning, evening, night, weekends, and public holidays- Standing and desk-based work- Fast-paced, customer-facing environmentPhysical Requirements- Ability to work in shifts.- Professional grooming and appearance.- Ability to sit or stand for extended periods.- Good verbal communication.- Basic computer typing skills.- Ability to work under pressure.Career Progression- Air Ticketing Executive- Senior Ticketing Executive- Reservation Executive- Passenger Service Executive- Airport Customer Service Executive- Ticketing Supervisor- Reservation Supervisor- Duty Officer- Airport Operations Executive- Airport Operations ManagerPreferred Certifications- IATA Foundation in Travel & Tourism- IATA Airline Cabin Crew (optional for broader aviation knowledge)- Amadeus Certification- Galileo Certification- Sabre Reservation System Certification- Diploma in Aviation, Hospitality & Travel ManagementSalary (India)- Fresher: 25,000-30,000 per month- 1-3 years: 30,000-40,000 per month- 3-5 years: 35,000-75,000 per month- Senior/Lead Executive: 50,000-1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Air Ticketing Executive Customer Support Customer Handling Ground Staff Airport Operation Airport Representative Airport Manager Ground Handling Staff Airport Executive Cabin Crew Air Cargo Cargo Handling Aircraft Maintenance Air Hostess Flight Attendant
Job TitleAir Ticketing ExecutiveDepartmentAirport Operations / Passenger Services / Reservation & TicketingLocationsBangaloreMangaloreBelagaviBallariBidarHubaliKalaburgiKoppalMysoreShivamoggaJob SummaryAn Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & Booking- Book domestic and international flight tickets.- Assist customers in selecting suitable flights and fare options.- Provide accurate fare quotations and travel itineraries.- Process ticket reservations through airline reservation systems.- Issue, reissue, and cancel airline tickets.- Handle ticket modifications and upgrades.Passenger Assistance- Guide passengers regarding flight schedules.- Assist with seat selection and special meal requests.- Provide information about baggage allowance.- Explain airline policies regarding refunds and cancellations.- Assist passengers with travel insurance information.- Help elderly passengers and passengers requiring special assistance.- Handle customer complaints professionally.Airport Counter Operations- Assist passengers at airline ticket counters.- Verify passenger identity documents.- Coordinate with check-in staff.- Resolve ticketing-related issues before departure.- Process standby passengers.- Manage last-minute ticket changes.Reservation Management- Update reservation records.- Confirm flight bookings.- Monitor waitlisted bookings.- Handle group reservations.- Coordinate with travel agencies.- Process online and offline reservations.Documentation- Verify passports and visas for international travel.- Ensure travel documents meet airline requirements.- Prepare passenger manifests when required.- Maintain booking records.- Generate reservation reports.Payment Handling- Accept ticket payments.- Process credit/debit card transactions.- Handle cash payments.- Generate invoices and receipts.- Maintain daily cash records.- Process ticket refunds.Customer Service- Respond to customer inquiries.- Handle phone, email, and walk-in customers.- Provide accurate travel information.- Resolve ticketing issues promptly.- Maintain customer satisfaction.Coordination- Coordinate with airline operations.- Work closely with check-in staff.- Communicate with airport authorities.- Coordinate with travel agencies.- Support baggage service teams when required.Compliance- Follow airline ticketing policies.- Adhere to DGCA and airport regulations.- Maintain confidentiality of passenger information.- Ensure compliance with aviation security procedures.Required Qualifications- 10+2 (Higher Secondary) - Minimum qualification.- Graduate in any discipline preferred.- Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.- Freshers and experienced candidates may apply.Required SkillsTechnical Skills- Airline reservation systems (Amadeus, Galileo, Sabre, Worldspan)- Flight booking procedures- Fare calculation- Ticket issuance- Ticket revalidation and reissue- Refund processing- Knowledge of domestic and international routes- Basic computer proficiency (MS Office, email)Soft Skills- Excellent communication skills- Customer service orientation- Professional appearance and grooming- Problem-solving ability- Attention to detail- Time management- Multitasking- Teamwork- Positive attitude- Patience and empathyKnowledge Requirements- Airline fare rules- Airport procedures- Reservation systems- IATA ticketing standards- Baggage policies- Visa and passport requirements- Travel insurance basics- Aviation terminology- Customer service standardsDaily Duties- Process ticket bookings.- Assist passengers with reservations.- Issue and modify airline tickets.- Handle cancellations and refunds.- Answer customer calls and emails.- Verify travel documents.- Coordinate with airport operations.- Resolve ticketing issues.- Update reservation records.- Maintain transaction reports.Working Conditions- Airport terminals- Airline reservation offices- Travel agency offices- Rotational shifts- Early morning, evening, night, weekends, and public holidays- Standing and desk-based work- Fast-paced, customer-facing environmentPhysical Requirements- Ability to work in shifts.- Professional grooming and appearance.- Ability to sit or stand for extended periods.- Good verbal communication.- Basic computer typing skills.- Ability to work under pressure.Career Progression- Air Ticketing Executive- Senior Ticketing Executive- Reservation Executive- Passenger Service Executive- Airport Customer Service Executive- Ticketing Supervisor- Reservation Supervisor- Duty Officer- Airport Operations Executive- Airport Operations ManagerPreferred Certifications- IATA Foundation in Travel & Tourism- IATA Airline Cabin Crew (optional for broader aviation knowledge)- Amadeus Certification- Galileo Certification- Sabre Reservation System Certification- Diploma in Aviation, Hospitality & Travel ManagementSalary (India)- Fresher: 25,000-30,000 per month- 1-3 years: 30,000-40,000 per month- 3-5 years: 35,000-75,000 per month- Senior/Lead Executive: 50,000-1,00,000+ per month
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  • 0 - 6 yrs
  • 18.0 Lac/Yr
  • Mumbai
Cabin Crew Airlines Cabin Crew Cabin Attendant Crew Manager Flight Attendant Flight Steward Flight Stewardess Air Hostess Customer Relationship Cabin Supervisor Passenger Service Executive Customer Handling Staff Ground Staff Air Cargo Cargo Manager Cargo Attendant Air Cargo Executive Air Ticketing Executive
A Cabin Crew member is responsible for ensuring the safety, security, comfort, and satisfaction of passengers throughout the flight. The role involves conducting safety demonstrations, assisting passengers during boarding and disembarkation, providing excellent customer service, serving meals and beverages, responding to medical or emergency situations, and ensuring compliance with aviation safety regulations.Cabin Crew members represent the airline's brand and are expected to maintain high standards of professionalism, grooming, communication, and hospitality.Key Responsibilities1. Passenger SafetyConduct pre-flight safety inspections of the aircraft cabin.Check emergency equipment before every flight.Ensure safety equipment is functional and accessible.Verify emergency exits remain unobstructed.Demonstrate safety procedures before takeoff.Ensure passengers comply with safety regulations.Monitor cabin security throughout the flight.Handle emergency situations calmly and efficiently.Administer first aid when required.Coordinate emergency evacuation if necessary.2. Passenger ServiceWelcome passengers professionally.Assist passengers during boarding.Help passengers locate assigned seats.Assist with cabin baggage storage.Provide assistance to elderly passengers, children, and passengers with disabilities.Offer special assistance to pregnant passengers.Resolve passenger concerns courteously.Maintain a positive travel experience.3. Food & Beverage ServicePrepare meal carts.Serve meals and refreshments.Offer beverages according to airline service standards.Handle special meal requests.Monitor passenger dietary requirements.Maintain food hygiene standards.Collect used trays after meal service.Manage onboard inventory.4. Cabin ManagementEnsure cabin cleanliness.Monitor lavatory cleanliness.Maintain cabin temperature and lighting.Secure cabin before takeoff and landing.Conduct regular cabin checks.Assist passengers during turbulence.Ensure seat belts are fastened when required.5. Emergency ResponsibilitiesRespond to fire emergencies.Handle decompression situations.Manage medical emergencies.Perform CPR if trained.Use emergency equipment correctly.Guide passengers during emergency landings.Manage security threats.Coordinate with cockpit crew during emergencies.6. DocumentationComplete flight reports.Record onboard incidents.Prepare inventory reports.Report passenger complaints.Submit lost-and-found reports.Record medical incidents.Maintain accurate service records.7. Customer CareHandle customer complaints professionally.Resolve service issues promptly.Provide information regarding flight schedules.Assist with missed connections.Offer special attention to VIP passengers.Support nervous or anxious passengers.Maintain excellent customer satisfaction.8. TeamworkCoordinate with pilots.Work closely with fellow cabin crew.Assist ground staff during boarding.Coordinate with catering teams.Support maintenance staff when necessary.Participate in crew briefings and debriefings.Daily DutiesBefore FlightAttend pre-flight briefing.Review flight information.Check weather updates.Verify passenger information.Inspect safety equipment.Prepare cabin.Check catering supplies.Ensure emergency equipment is operational.During BoardingWelcome passengers.Verify seating.Assist with luggage.Help special-needs passengers.Conduct safety checks.Ensure cabin readiness.During FlightConduct safety demonstrations.Serve meals and beverages.Respond to passenger requests.Monitor cabin safety.Perform regular cabin inspections.Handle emergencies if required.After LandingAssist passengers during disembarkation.Inspect aircraft cabin.Complete documentation.Report incidents.Secure company equipment.Required QualificationsEducational Qualification10+2 (Higher Secondary) minimum.Diploma or Bachelor's degree preferred.Cabin Crew or Hospitality certification is an advantage.Preferred SkillsTechnical SkillsAviation safety proceduresEmergency responseFirst aid and CPRPassenger handlingCabin equipment operationFood and beverage serviceAviation regulationsDocumentationSoft SkillsExcellent communicationCustomer service orientationTeamworkLeadershipTime managementProblem-solvingDecision-makingPatienceAdaptabilityProfessional appearancePositive attitudeStress managementConflict resolutionCultural awarenessPhysical RequirementsGood overall health and physical fitness.Ability to stand and walk for extended periods.Ability to lift and store cabin baggage.Good vision (corrected vision acceptable as per airline policy).Ability to swim (required by many airlines).No visible tattoos or piercings where prohibited by airline policy.Professional grooming standards.Working ConditionsRotational shifts.Domestic and international flights.Night duties.Weekend and holiday work.Long flying hours.Jet lag and changing time zones.Frequent travel.Equipment UsedSafety and emergency equipmentPublic address (PA) systemInterphoneMeal cartsFirst aid kitsFire extinguishersAutomated External Defibrillator (AED)Emergency slides and life jacketsKey Performance Indicators (KPIs)Passenger satisfaction scoresSafety complianceOn-time cabin readinessService qualityComplaint resolutionEmergency preparednessGrooming and professionalismTeam performanceAccuracy of flight documentationCareer ProgressionCabin Crew / Flight AttendantSenior Cabin CrewLead Cabin CrewCabin SupervisorPurser / Cabin ManagerIn-Flight Service ManagerCabin Crew TrainerQuality & Safety AuditorBase ManagerCabin Services ManagerSalary (India - Approximate)Fresher: 25,000-45,000 per monthExperienced (2-5 years): 45,000-80,000 per monthSenior Cabin Crew: 80,000-1,50,000+ per monthInternational airlines may offer significantly higher compensation, along with layover allowances and travel benefits.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Bhubaneswar
Ground Staff Activities Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent
We are looking for enthusiastic individuals to join our team as Airport Staff in Bhubaneswar, India. This full-time role is ideal for candidates with varying levels of experience, from freshers to those with a few years of work history. A minimum education level of 10th pass is required.nnKey Responsibilities:nn- Customer Service: Provide assistance to passengers at various airport locations, ensuring all inquiries and needs are addressed promptly and professionally. You will play a vital role in creating a welcoming atmosphere for travelers.nn- Check-In Assistance: Help passengers with the check-in process, verifying travel documents and ensuring smooth flow at counters. You will be responsible for guiding travelers through the steps needed to complete their check-in efficiently.nn- Baggage Handling: Assist in the management of passenger luggage, ensuring that bags are properly loaded and unloaded. Attention to detail is crucial here to prevent any loss or damage to personal belongings.nn- Safety Compliance: Maintain awareness of safety procedures and protocols throughout the airport. You will need to adhere to all security measures to create a safe environment for everyone.nnTo succeed in this role, candidates should possess strong communication skills and a friendly demeanor, as interacting with passengers is a key part of the job. Being flexible and a team player is essential, as airport operations often require adapting to changing situations.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Amritsar
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive
Join our team in Amritsar as an Airline Ground Staff member. This role is crucial for ensuring smooth operations at the airport, providing excellent service to travelers, and maintaining safety and efficiency.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in, boarding, and baggage handling to ensure a pleasant travel experience.n n2. Safety Compliance: Follow safety protocols and guidelines to maintain a secure environment for both passengers and staff.nn3. Communication: Act as a point of contact between passengers and the airline, providing necessary information and addressing any concerns effectively.nn4. Baggage Management: Monitor and assist with the proper handling and delivery of baggage to minimize delays and enhance customer satisfaction.nn5. Team Coordination: Collaborate with various departments, including pilots and cabin crew, to ensure seamless operations.nnRequired Skills and Expectations:nnCandidates should have a minimum educational qualification of 10th pass and be comfortable working full-time in an office setting. The role is open to individuals with zero to five years of experience, making it suitable for both freshers and those with some prior experience. Strong interpersonal skills are essential for interacting with passengers. Attention to detail and the ability to work well under pressure are also important, as is a commitment to maintaining high standards of service and safety.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Gurgaon
Airline Operations Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Management Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive
As an Airport Guest Relationship Executive, you will play a vital role in ensuring an excellent experience for travelers at the airport. This position involves enhancing guest satisfaction by providing assistance and support during their journey.nnKey Responsibilities:nn- Welcome Guests: Greet arriving guests with warmth and friendliness, setting a positive tone for their travel experience.n- Assist with Inquiries: Address any questions or concerns guests may have, providing accurate information about airport services, flight status, and amenities.n- Support Check-In: Aid guests during the check-in process to ensure a smooth and efficient experience, helping with luggage and other travel essentials.n- Handle Complaints: Listen to guest complaints and resolve issues promptly, maintaining a high standard of customer service.n- Coordination with Airlines: Collaborate with airline staff to facilitate seamless communication and assist guests with any airline-related queries.nnRequired Skills and Expectations:nnThe ideal candidate should possess excellent communication skills, with the ability to converse effectively in English and local languages. A friendly and approachable demeanor is essential for building rapport with guests. Organizational skills are important for managing multiple tasks efficiently. Additionally, having a problem-solving mindset will aid in addressing guest concerns effectively. A commitment to providing exceptional customer service is crucial. Candidates should have a minimum educational qualification of 10th pass and be willing to work full-time from the office. Experience in customer-facing roles is a plus but not mandatory.
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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • East Garo Hills
Airport Ticketing Airline Operations Personality Development Basic Computer Skills Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling
We are seeking an enthusiastic Airport Executive to join our team in East Garo Hills. This is a full-time position suitable for candidates with a passion for the aviation industry, especially those with 0 to 2 years of experience. A minimum of a 12th pass education is required.nnAs an Airport Executive, you will be responsible for managing customer interactions, ensuring smooth airport operations, and assisting passengers with their travel needs. Key responsibilities include:nn- Customer Service: Assist passengers with check-in procedures, luggage handling, and flight information to enhance their travel experience.n- Operational Support: Collaborate with airline staff and other departments to facilitate efficient airport operations, including adhering to safety and security protocols.n- Reporting Issues: Identify and report any operational issues or passenger concerns to ensure timely resolutions and maintain smooth airport functionalities.nnCandidates should possess excellent communication skills and a friendly demeanor. A proactive attitude and the ability to work effectively in a team are essential. You should be organized and detail-oriented, capable of handling multiple tasks simultaneously in a fast-paced environment. A genuine interest in providing outstanding service and helping others is a must, as is the ability to adapt to changing situations. If you are eager to start your career in the airport operations field, we encourage you to apply.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Patna
and Flight Information Airport Ramp Ground Staff Activities Ground Operation Ground Management Ticketing Reservation Air Ticketing Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills
We are looking for an enthusiastic Airport Information Desk Executive to provide exceptional customer service at our Patna airport location. This role requires a friendly and proactive individual to assist travelers and ensure a smooth airport experience.Key Responsibilities:1. Customer Assistance: Greet and assist passengers with their inquiries, providing accurate information regarding flight schedules, boarding gates, and airport facilities.2. Problem Solving: Address and resolve passenger concerns or complaints promptly, ensuring a positive experience for all travelers.3. Information Dissemination: Maintain up-to-date knowledge of airline services, safety protocols, and airport regulations to provide reliable information.4. Communication: Coordinate with airline staff and other airport services to relay important updates and help passengers navigate through the airport.5. Documentation: Keep records of visitor queries and feedback to improve services and report any recurring issues to management.Required Skills and Expectations:Candidates should possess effective communication skills and the ability to interact confidently with a diverse range of travelers. A positive attitude and strong problem-solving abilities are essential for addressing passenger needs efficiently. Since this role requires working in a fast-paced environment, candidates should remain calm under pressure and show a willingness to learn. Being a 12th pass is the minimum educational requirement, and prior customer service experience is a plus but not mandatory.
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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • Guwahati
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
We are looking for an enthusiastic Airport Ramp Executive to join our team in Guwahati, India. This is a full-time role suitable for candidates with 0 to 2 years of experience who have completed at least their 10th grade education.nnKey responsibilities include:nn- Handling Baggage: Ensure the safe and timely transportation of passenger luggage between the terminal and aircraft. This involves loading and unloading bags while maintaining high standards of care.n n- Aircraft Preparation: Assist in preparing aircraft for takeoff, which includes checking equipment, cleaning the area, and ensuring safety protocols are followed.nn- Communication: Collaborate effectively with team members and ground staff to coordinate operations smoothly, ensuring all activities align with airline schedules.nn- Safety Compliance: Adhere to safety regulations and procedures, prioritizing the safety of both passengers and crew during all ramp operations.nnRequired skills and expectations include:nn- Teamwork: Candidates should be able to work well in a team environment, showing cooperation and support for colleagues.nn- Attention to Detail: A keen eye for details is important to ensure all operations meet safety and service standards.nn- Physical Fitness: The role demands physical stamina as it involves handling heavy baggage and working outdoors.nn- Adaptability: The ability to adjust to changing circumstances and work in a fast-paced environment is essential. nnThis role offers an excellent opportunity to start a career in airport operations. Candidates should be ready to take on challenges and contribute positively to the team.
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