As an Air Port Ground Staff member, you will play a vital role in ensuring smooth operations at the airport. This position is suitable for individuals with minimal experience, providing an excellent opportunity to start a career in the aviation industry.
Key Responsibilities:
1. **Passenger Assistance**: Greet passengers warmly, guide them through check-in procedures, and assist with boarding to ensure a pleasant travel experience.
2. **Luggage Handling**: Safely manage and transport baggage, ensuring it is loaded onto the correct flights and delivered to the right destinations.
3. **Customer Service**: Address passenger queries and concerns promptly and professionally, providing information about flights, delays, or airport services.
4. **Safety Compliance**: Follow all safety protocols and regulations to maintain a secure environment for passengers, staff, and aircraft.
5. **Coordination with Team**: Work closely with other ground staff and departments to ensure timely communication and efficient workflow at all stages of the passenger journey.
Required Skills and Expectations:
Candidates must have at least completed their 10th grade and possess strong communication skills. A friendly and approachable demeanor is essential, along with a commitment to customer service excellence. Ability to work in a fast-paced environment is crucial, as well as being a team player. Previous experience in a similar role can be an advantage, but is not required. Flexibility in working hours, including weekends and holidays, is expected.
Experience
0 - 1 Years
No. of Openings
41
Education
10th Pass
Role
Air Port Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata