Array ( [0] => airport-ground-staff [1] => kolkata ) 300+ Airport Ground Staff Fresher Jobs in Kolkata | Latest Vacancies
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Airport Ground Staff Fresher Jobs in Kolkata

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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are seeking enthusiastic individuals to join our team as Airport Ground Staff in Kolkata. This role is ideal for those looking to start their career in the aviation industry, providing essential support to ensure smooth airport operations.Key Responsibilities:- Customer Service: Assist passengers with check-in procedures, provide information about flights, and address inquiries to create a positive travel experience.- Baggage Handling: Safely manage and load/unload luggage, ensuring it is handled with care to prevent damage.- Security Checks: Conduct necessary security procedures, including screening of passengers and their belongings to ensure safety regulations are met.- Coordination: Work closely with cabin crew and other ground staff to facilitate boarding processes and manage any on-ground issues effectively.- Emergency Procedures: Stay prepared to respond to emergencies and follow safety protocols to ensure passenger and staff safety.Required Skills and Expectations:Candidates must have completed their 12th grade and possess strong communication skills to engage with passengers and team members effectively. A polite and friendly demeanor is essential to enhance the customer experience. Basic problem-solving abilities are necessary to address any issues that may arise during operations. Physical fitness is important, as the role involves moving and handling luggage. A willingness to work in various shifts, including weekends and holidays, is expected in this fast-paced environment.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management
We are looking for dedicated Ground Handling Staff to join our team in Kolkata. This entry-level position is ideal for individuals who have completed at least the 10th grade and are eager to start their careers in the aviation industry.Key Responsibilities:1. **Baggage Handling**: Ensure the safe loading and unloading of passenger baggage and cargo from aircraft. Attention to detail is crucial to avoid damage and misplacement.2. **Passenger Assistance**: Provide support to arriving and departing passengers by guiding them through check-in, boarding, and disembarking processes, ensuring a smooth travel experience.3. **Team Collaboration**: Work closely with other team members and departments to ensure efficient operations. Effective communication and teamwork are essential for meeting deadlines and maintaining safety.4. **Safety Compliance**: Follow all safety procedures and regulations established by the airport authority and the airline to ensure a secure environment for both passengers and staff.5. **Equipment Operation**: Operate ground support equipment, such as tugs and conveyor belts, under supervision. You will receive training to ensure safe handling and operation.Required Skills and Expectations:Candidates should show a willingness to learn and adapt to a fast-paced environment. Good communication skills and a customer-friendly attitude are essential to interact effectively with passengers and colleagues. Reliability and punctuality are expected, as is a commitment to safety and quality service. A flexible approach to working hours, including weekends and holidays, is necessary.
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airport Operation Interpersonal Skills Hospitality Air Traffic Control Cabin Crew Activities Airport Ground Handling Ground Management Ground Handling Ground Staff Activities Cargo Handling Passenger Handling Airport Cargo Ground Operation Aviation Security Aviation Airline Operations
**Airport Ground Staff Job Description - Kolkata (West Bengal)****Job Title:** Airport Ground Staff**Location:** Kolkata, West Bengal**Salary Range:**
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12th Pass Freshers For Airport Ground Staff

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Hospitality Aviation Security Air Traffic Control Passenger Handling Aviation Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations. This position is suitable for candidates with no prior experience, making it an excellent opportunity for recent school graduates.**Key Responsibilities:**- **Passenger Check-in Assistance:** Help passengers with the check-in process by verifying their tickets and baggage, ensuring a smooth and friendly experience.- **Baggage Handling:** Manage the collection, loading, and unloading of passenger luggage, ensuring that it is safely transported to the correct destinations.- **Customer Service:** Provide excellent service by answering inquiries, providing information about flights, and helping passengers with special needs or requests.- **Security Checks Coordination:** Assist in coordinating security checks for passengers and their baggage, ensuring compliance with regulations.- **Boarding Process Management:** Oversee the boarding process, helping passengers board the aircraft in an organized manner and ensuring that all protocols are followed.**Required Skills and Expectations:**You should have a minimum education of 12th grade and excellent communication skills to interact effectively with passengers and colleagues. A friendly demeanor and a strong customer service approach are essential for creating a positive travel experience. Ability to work in a team is important, as you will be collaborating with other ground staff and airport personnel. Punctuality and adherence to schedules are crucial in this fast-paced environment. Basic computer skills will also be valuable for tasks such as checking flight statuses.
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  • Fresher
  • 4.0 Lac/Yr
  • Kolkata
Aviation Hospitality Ground Handling Cargo Handling Passenger Handling Computer Communication Airline Customer Service
We are seeking enthusiastic and dedicated individuals to join our team as Ground Handling Staff in Kolkata. This role is ideal for freshers who have completed their 12th-grade education. As a key player in ensuring smooth airport operations, you will support the overall travel experience for passengers.Key Responsibilities:1. **Passenger Assistance**: Help passengers with check-in procedures, guiding them through the process and ensuring all necessary documentation is in order.2. **Baggage Handling**: Safely manage the loading and unloading of luggage, ensuring that all bags are accounted for and delivered to the correct locations.3. **Safety Compliance**: Follow safety protocols clearly to ensure a secure environment for both passengers and staff while adhering to all airline regulations.4. **Communication**: Act as a liaison between passengers and airline staff, providing timely updates and information regarding flight schedules, baggage concerns, and other inquiries.5. **Team Collaboration**: Work closely with fellow ground handling staff to maintain smooth operations, ensuring that all tasks are completed efficiently and on time.Required Skills and Expectations:Candidates should have good communication skills and a friendly attitude, as customer interaction is a big part of this role. Reliability and teamwork are essential, as you will often collaborate with various staff members to achieve common goals. Being able to work under pressure and handle multiple tasks simultaneously is also important to ensure seamless operations in a busy airport environment. Passion for travel is a plus!If you have any queries, you can contact this number- +91 9883897249 ( Calling/ Send your CV this WhatsApp number)
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  • Fresher
  • 9.0 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Ground Staff Activities Cabin Crew Activities Interpersonal Skills Ground Handling Hospitality Air Traffic Control Aviation Security Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for enthusiastic individuals to join our team as Airline Ground Staff in Kolkata. This is a full-time position, ideal for freshers who have completed at least 10th grade. As part of the ground staff team, you will play a crucial role in ensuring a smooth and pleasant experience for passengers.**Key Responsibilities:**- **Check-In Assistance:** Welcome passengers at the check-in counter, handle their luggage, and ensure proper documentation for a seamless travel experience.- **Baggage Handling:** Oversee the safe loading and unloading of luggage, making sure it reaches the correct destination without damage.- **Customer Service:** Answer queries and provide information to passengers regarding flights, services, and facilities to enhance their overall experience.- **Emergency Procedures:** Be familiar with safety and emergency protocols, ensuring passenger safety and compliance with airline regulations.- **Collaboration with Team:** Work closely with other ground staff and airline personnel to coordinate efficient operations throughout the airport.**Required Skills and Expectations:**Candidates should possess strong communication and interpersonal skills to interact effectively with passengers. A customer-friendly attitude and a willingness to assist others are essential. Attention to detail is needed for handling luggage and ensuring accurate documentation. Ability to work in a fast-paced environment and adapt to changing situations is important. Teamwork and a collaborative spirit will help create a positive atmosphere for both passengers and staff.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aircraft Maintenance Cargo Handling Passenger Handling Ground Staff Activities
As an Airline Ground Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations. Your main focus will be on providing excellent customer service and assisting passengers throughout their journey. Key responsibilities include:- **Check-in Assistance**: You will help passengers with the check-in process, ensuring they have the necessary documents and guiding them through self-service kiosks if applicable.- **Baggage Handling**: You will assist in the safe loading, unloading, and transportation of luggage, ensuring all bags are tagged and reach the correct destination.- **Customer Service**: You will respond to passenger inquiries and concerns, providing information about flight schedules, gate changes, and other essential services to enhance their travel experience.- **Coordination with Crew**: You will communicate effectively with airline crew and ground teams to ensure timely departures and arrivals, addressing any operational issues that may arise.- **Emergency Response**: You will be trained to handle emergencies and assist in evacuating passengers when necessary, ensuring safety at all times.To excel in this role, you should possess good communication and interpersonal skills, demonstrating a friendly and helpful attitude toward passengers. A basic understanding of airline operations will be beneficial. You should be detail-oriented, capable of multitasking, and able to work well under pressure. A willingness to learn and adapt in a fast-paced environment is essential. A minimum educational qualification of 12th grade is required, with 0-1 years of experience preferred.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Airport Ground Staff RESHER Fresher Air Cargo
As an Airport Ground Staff member in Kolkata, you will play an essential role in ensuring smooth operations at the airport. Your primary focus will be on assisting passengers and managing airport processes efficiently.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, boarding, and any inquiries they may have, ensuring a pleasant travel experience.- **Baggage Handling:** Safely manage luggage and cargo, from check-in to delivery at the baggage claim area. This includes loading and unloading baggage from aircraft.- **Check-in Services:** Operate check-in counters by verifying passenger tickets and issuing boarding passes, helping to maintain efficient passenger flow.- **Safety and Security Checks:** Ensure compliance with safety regulations and assist in conducting security checks on passengers and their belongings.- **Customer Service:** Address passenger complaints and problems promptly and professionally, promoting a positive image of the airline.**Required Skills and Expectations:**Candidates must have a minimum educational qualification of 10th pass and should be eager to learn and grow in the aviation industry. Good communication and interpersonal skills are essential for interacting effectively with passengers and team members. Candidates should be able to work in a fast-paced environment and handle stressful situations calmly. A basic understanding of safety protocols and a willingness to work flexible hours, including weekends and holidays, are also important. Previous experience is not required, making this an ideal opportunity for new graduates or those seeking their first job in aviation.
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  • Fresher
  • 4.0 Lac/Yr
  • Kolkata
Aviation Customer Handling Ground Handling
Hiring: Airline Ground Staff KolkataWe are currently hiring candidates for the position of Airline Ground Staff at Kolkata.Job Details: Position: Airline Ground Staff Location: Kolkata, Delhi, Mumbai, Uttar Pradesh Salary: 18,000 per month Education Qualification: Minimum 10th Pass Lunch Break: 1 Hour Job Type: Full-TimeResponsibilities: Assisting passengers at the airport Helping with check-in and boarding procedures Providing customer support and guidance Ensuring smooth passenger handlingRequirements: Basic communication skills Good personality and polite behaviour Ability to work with passengers and staffInterested candidates can apply now or contact us for more details.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Female
  • Kolkata
Ground Management Airport Ground Handling Ground Handling Ground Operation Aviation Ground Staff Activities
We are seeking dedicated Ground Handling Staff to join our team in Kolkata. This full-time position is ideal for freshers who are looking to start their careers in aviation and customer service.Key responsibilities include:1. **Passenger Assistance:** Provide excellent support to passengers during check-in, boarding, and luggage handling to ensure a smooth travel experience.2. **Baggage Management:** Handle the loading, unloading, and transportation of passenger baggage with care and attention to detail.3. **Safety Compliance:** Ensure that safety protocols are followed at all times during ground operations to maintain a secure environment.4. **Customer Service:** Address passenger inquiries and concerns promptly and professionally, maintaining a friendly and welcoming demeanor.5. **Team Collaboration:** Work closely with other staff members to coordinate various airport operations efficiently.Required skills and expectations:Candidates should have completed their 12th grade and possess strong communication skills in English and Hindi. A pleasant personality and a friendly attitude are essential for interacting with passengers. Attention to detail and the ability to work well under pressure are important for managing tasks efficiently. The role does require being physically active, as it involves standing and walking for long periods. Enthusiasm for teamwork and a willingness to learn quickly will be vital for success in this position. Females are encouraged to apply as part of our commitment to promoting diversity in the workplace.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Kolkata
Air Ticketing Executive Ground Staff Airport Operation Ground Hostess Ground Handling Staff Ground Operations Staff Cabin Crew Air Cargo Executive Steward
An Air Ticketing Executive is responsible for booking airline tickets, managing reservations, issuing boarding passes, handling travel queries, and assisting passengers with ticket changes or cancellations. They ensure accurate ticketing, maintain travel records, and provide excellent customer service to travelers.3. Key ResponsibilitiesTicket Booking & ReservationsBook domestic and international flight tickets for customers.Use airline reservation systems such as GDS (Amadeus, Galileo, Sabre).Provide information about flight schedules, fares, and availability.Customer AssistanceAssist customers with ticket bookings, cancellations, and rescheduling.Handle passenger inquiries through phone, email, or in person.Guide customers about airline policies, baggage rules, and travel requirements.Ticket IssuanceIssue e-tickets and boarding passes.Verify passenger information and travel documents.Process ticket refunds and exchanges when required.Fare CalculationCalculate ticket fares, taxes, and additional charges.Provide the best available fare options to customers.DocumentationMaintain records of bookings and payments.Update passenger details in reservation systems.CoordinationCoordinate with airlines, travel agents, and airport staff.Assist with group bookings and corporate travel arrangements.4. Required SkillsExcellent communication and customer service skillsKnowledge of airline reservation systems (GDS)Basic computer skills (MS Office, booking software)Problem-solving abilityAttention to detailAbility to work under pressure5. Educational QualificationMinimum 12th pass or graduateDiploma or certification in Air Ticketing / Travel & Tourism (preferred)6. ExperienceFreshers can apply0-2 years experience in travel agency or airline ticketing preferred7. Work EnvironmentAirlinesTravel agenciesAirportsTour and travel companies8. Salary (India - Approx.)Fresher: 15,000 - 25,000 per monthExperienced: 30,000 - 50,000+ per month
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  • Fresher
  • 7.0 Lac/Yr
  • Female
  • Kolkata
Airline Operations Aircraft Maintenance Airport Operation Aviation Aviation Security Cabin Crew Activities Cargo Handling Passenger Handling Hospitality
We are looking for dedicated female candidates to join our team as Airline Ground Staff in Kolkata. This is an excellent opportunity for freshers who are eager to start their careers in the aviation industry.Key Responsibilities:- **Customer Service**: Engage with passengers at the airport, providing information, assistance, and ensuring a positive travel experience.- **Check-In Assistance**: Help passengers with the check-in process, including verifying travel documents and issuing boarding passes.- **Baggage Handling**: Coordinate the proper handling and tracking of passenger luggage, ensuring it is loaded and unloaded securely.- **Safety and Security**: Ensure compliance with safety regulations by conducting security checks and providing support during emergency situations.- **Problem Solving**: Address passenger complaints and resolve issues quickly, maintaining a calm and professional demeanor at all times.Required Skills and Expectations:Candidates must possess excellent communication skills in English and Hindi, along with a friendly and approachable attitude. The ability to work efficiently in a fast-paced environment is essential. Candidates should be punctual, organized, and detail-oriented. A good understanding of customer service principles will be beneficial. Must be a team player, demonstrating flexibility and a willingness to assist colleagues whenever necessary. Applicants should be available to work full-time from the office and have completed their 10th grade education.
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  • Fresher
  • 2.0 Lac/Yr
  • Dumdum Kolkata
Customer Service Air Ticketing Ground Staff Activities Ground Handling Aviation Security
We are hiring Airport Ground Staff for Passenger Service - Check-In Baggage Handling and Customer Assistance at airport terminals.Responsibilities -Passenger check - in boarding Customer service at Counter baggage scanning tag Printing helping passengers at Gates coordination with security airlines Eligibility- 12th pass to Graduate .Male Age - 18-32 Female Age - 18 -28 Fresher. Good Communication salary - + PF + ESIC . Location -Kolkata Airport How to Apply -Candidates can directly call HR SABINA (WhatsApp -9875616928)
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Computer Operator Ticketing Executive Passport Checking Air Hostess Human Resource Man Management Airport Ground Staff Customer Care Offline Data Entry
Urgent Hiring For Air-TicketingInterview Timing - 10 AM to 6 PmSalary Package - 30 k to 35 kSkills - Computer Operator Data Entry Back OfficeWork Experience - Fresher & 1 Year
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  • 0 - 6 yrs
  • 7.0 Lac/Yr
  • Kolkata
Air Ticketing Airport Ground Staff Ground Operation Ground Manager Airline Operations Airlines Executive Ground Staff Supervisor
- Assist with check-in operations: Help passengers check-in for their flights, issue boarding passes, and handle baggage check-in to ensure a smooth boarding process for all passengers.- Manage boarding process: Coordinate with airline crew to ensure passengers board the aircraft in an orderly and timely manner, while also assisting with any special needs or requests.- Provide customer service: Address passenger inquiries, resolve issues, and assist with any special requirements to ensure a pleasant experience for all travelers.- Monitor security procedures: Help ensure the safety and security of passengers by following all airport security protocols, including checking baggage and screening passengers as needed.- Maintain cleanliness: Keep the airport terminal and surrounding areas clean and organized to provide a pleasant environment for passengers and staff.Required skills and expectations:- Strong communication skills to effectively assist passengers and communicate with airline staff.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- Attention to detail to accurately check-in passengers, handle baggage, and ensure correct boarding procedures.- Customer service-oriented mindset to address passenger needs and provide assistance as required.- Ability to follow strict security protocols and ensure the safety of passengers and staff at all times.
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Ground Operations Staff (Freshers) Kolkata

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Airport Operation Ground Staff Activities Airline Operations Ground Management Airport Ramp Airport Ground Handling
Ground Operation Staff are vital airport personnel who ensure the safety, security, and convenience of passengers, alongside managing daily flight operations. Key responsibilities include passenger check-in, boarding assistance, luggage handling, security screening, and coordinating ramp services, all crucial for achieving on-time performance and seamless customer service. Key Job Responsibilities of Ground Staff:Passenger Service & Check-in:Greeting passengers, verifying travel documents (passports, tickets), and issuing boarding passes.Assisting special assistance passengers (elderly, unaccompanied minors, passengers with disabilities).Managing check-in counters and assisting with seat allocation.Managing boarding gates, making announcements, and ensuring timely boarding.Baggage & Cargo Management:Tagging, screening, and, for ramp staff, loading/unloading luggage from the aircraft.Handling lost, damaged, or misplaced baggage complaints.Ramp & Technical Operations:Guiding aircraft to parking bays (marshalling).Coordinating ramp services, including refueling, cabin cleaning, catering, and luggage loading.Performing aircraft pushback and towing, and ensuring safety compliance on the airside.Security & Regulatory Compliance:Ensuring compliance with safety regulations and security protocols for passengers and luggage.Working with security personnel to prevent unauthorized access.Operational Coordination:Providing flight information, handling delays, and coordinating with flight crew and dispatch control.Updating flight databases and managing terminal passenger flow. Required Skills and Qualifications:Communication: Excellent verbal and written skills.Customer Service: Friendly, patient, and problem-solving attitude.Physical Stamina: Ability to stand for long periods and work in shift rosters.Time Management: Ability to work under tight deadlines.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor
Join our team as Airport Ground Staff in Kolkata, India. Responsibilities include assisting passengers with check-in, baggage handling, boarding, and overseeing aircraft movement on the ground. Candidates should have excellent communication skills, be able to work well under pressure, and have a 10th pass education. Experience is preferred but not required. If you are looking for a dynamic and fast-paced work environment, this role is perfect for you.
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  • 0 - 3 yrs
  • 16.0 Lac/Yr
  • Kolkata
Good Communication Customer Manager
Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputationBenefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sectorRole: Ground StaffIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Flight & Airport OperationsEducationUG: Any GraduatePG: Any PostgraduateDoctorate: Doctorate Not RequiredKey SkillsSkills highlighted with -- are preferred keyskills
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Airline Operations Aviation Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Ground Operation Passenger Handling Aviation Security
Ground Staff activities,ground handling,passenger handling and GSA,GSA, Some important duties like administrative related to airline operations
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Kolkata
Housekeeping Air Ticketing Airport Operation Internal Communication Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Aviation Aviation Security Good Communication Ground Management
As a Ground Staff Executive, you will be responsible for various tasks related to the smooth functioning of airport operations. Key responsibilities include assisting in ground handling activities such as baggage handling, aircraft marshalling, and assisting passengers. You will also be involved in air ticketing, cargo handling, and ensuring airport security. Strong communication skills are essential for coordinating with internal stakeholders and providing excellent customer service. A 10th-grade education is required, and prior experience in the aviation industry is preferred but not mandatory. The ideal candidate should have a strong sense of responsibility, attention to detail, and good problem-solving skills to handle various ground staff activities efficiently. This is a full-time position based in Kolkata, requiring you to work from the office.
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  • 0 - 5 yrs
  • 8.0 Lac/Yr
  • Kolkata
Cargo Handling Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ramp Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive
As a Ground Operations Staff in Kolkata, you will be responsible for assisting in the smooth running of ground operations at the office. Your key responsibilities will include ensuring the safe and efficient handling of luggage, providing assistance to passengers, and coordinating with other staff members to ensure a seamless customer experience.Required skills for this role include good communication skills, the ability to work well under pressure, excellent organizational skills, and a strong attention to detail. A high school diploma or equivalent is required for this position. Previous experience in a similar role is preferred but not mandatory. Additionally, you should be physically fit and able to lift heavy objects as needed. The ideal candidate for this position will be reliable, team-oriented, and customer-focused. If you are looking for a dynamic role in the aviation industry and have the qualifications and skills described above, we encourage you to apply for this position.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff Airport Operations Executive Airport Ticketing Agent
As an Airport Ticketing Staff in Kolkata, India, you will be responsible for assisting passengers with ticketing services at the airport. This includes issuing boarding passes, checking luggage, and providing information on flight schedules and destinations. You will need to have good communication skills to interact with passengers and work efficiently in a fast-paced environment. Attention to detail is crucial to ensure accurate ticketing transactions. A 12th pass education qualification is required for this role. Experience is preferred but not mandatory, making this a suitable position for both freshers and experienced individuals with up to 5 years of experience. The role is full-time and requires you to work from the office at the airport. Flexibility, a friendly attitude, and the ability to work well under pressure are essential skills for this position. The ideal candidate should be organized, customer-focused, and able to multitask effectively to provide excellent service to airport passengers.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Kolkata
Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff Airport Operations Executive Airport Ticketing Agent Air Cargo Executive Air Ticketing Associate
We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.
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  • Fresher
  • 4.5 Lac/Yr
  • Kolkata
Ground Staff Cabin Crew Aviation Airport Ticketing Air Hostess Hospitality Executive Air Cargo
Passenger HandlingCheck-in passengers and issue boarding passesVerify travel documents (tickets, ID, visas)Assist with boarding and deboardingBaggage HandlingAccept, tag, and manage luggageHandle lost, delayed, or damaged baggage issuesCustomer ServiceAnswer passenger queriesProvide assistance to elderly or special-needs travelersResolve complaints politely and efficientlyFlight Operations SupportCoordinate with pilots, cabin crew, and other airport staffEnsure timely boarding and departuresMake announcements regarding flightsSecurity & SafetyFollow airport security proceduresReport suspicious activitiesEnsure compliance with aviation rules Skills RequiredGood communication and interpersonal skillsBasic computer knowledgeProblem-solving abilityCalm and patient attitude under pressureTeamwork and coordination EligibilityMinimum qualification: 10+2 (some roles may require a graduate degree)Fluency in English (and often local language)Basic grooming and professional appearanceAge limit (varies by airline, usually 18-27 years)
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team in Kolkata as an Airline Ground Staff member, where you will play a crucial role in ensuring smooth airport operations and excellent customer service. This position is ideal for individuals with little to no experience looking to start a rewarding career in the aviation industry.Key Responsibilities:- **Passenger Check-In**: Assist passengers with the check-in process, ensuring they receive their boarding passes and help with luggage.- **Boarding Procedures**: Manage the boarding process, guiding passengers to their designated areas, and ensuring timely departures.- **Customer Service**: Address passenger inquiries and concerns, offering assistance with any issues related to their flight or travel experience.- **Baggage Handling**: Ensure the safe loading and unloading of luggage, maintaining accurate records of any lost or found items.- **Coordination**: Work closely with other airport personnel, including security and cabin crew, to promote seamless operations and enhance overall efficiency.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication and interpersonal skills. A friendly and approachable demeanor is essential, as is the ability to work in a fast-paced environment. Attention to detail and a willingness to learn new procedures are also important. Flexibility in work hours, including weekends and holidays, is expected, along with a commitment to providing excellent service to all passengers.
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  • Fresher
  • 4.5 Lac/Yr
  • Kolkata
Communication Skills Computer Customer Retention Tours Travel
Exciting career opportunities in the Aviation Sector! We are looking for enthusiastic male and female candidates to join our Airport Ground Staff team.Job Details & Qualifications:-Position: Ground StaffEducational Qualification: Higher Secondary (HS) / GraduateAge Limit: 18 - 30 yearsJob Location: Kolkata/Pan India number of vacancy:- 150Interview Information:Interested candidates are requested to appear for a direct interview at the address given below. Don't miss this golden opportunity! Interview Address:238b, AJC Bose Road, Rabindra Sadan, Kolkata - 700020 Contact & Application:For interviews, please send your resume via WhatsApp to: 8240869441
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Cabin Crew Fresher

Flyhie Aviation

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Air Ticketing Airline Operations Aviation Hospitality Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Hostess Activities Personality Development Grooming Basic Computer Skills
We are looking for enthusiastic and dedicated individuals to join our team as Airlines Cabin Crew in Kolkata. This role is crucial for providing a safe and enjoyable flying experience for passengers. **Key Responsibilities:**- **Ensure Passenger Safety:** You will conduct safety demonstrations, check emergency equipment, and help passengers during emergencies to ensure their safety throughout the flight.- **Provide Excellent Customer Service:** Engage with passengers, answer their questions, and attend to their needs, ensuring a pleasant travel experience.- **Serve Meals and Beverages:** You will be responsible for serving food and drinks, maintaining high standards of presentation and hygiene.- **Maintain Cabin Cleanliness:** Keep the cabin tidy and organized throughout the flight by cleaning up spills and ensuring all items are properly stowed.- **Assist Passengers with Boarding and Disembarking:** Support passengers in getting on and off the aircraft, ensuring the process is smooth and efficient.**Required Skills and Expectations:**- **Strong Communication Skills:** Ability to communicate clearly and effectively with passengers and team members is essential.- **Team Player:** You must work well with other crew members to ensure a collaborative and efficient working environment.- **Customer-Centric Mindset:** A friendly attitude and willingness to go the extra mile to meet passengers needs are key.- **Problem-Solving Abilities:** You should have the ability to stay calm under pressure and resolve issues quickly and effectively.- **Flexibility:** Willingness to work irregular hours, including weekends and holidays, to meet flight schedules. Candidates should be at least 12th pass and have 0-1 year of experience in a related field.
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  • Fresher
  • 5.0 Lac/Yr
  • Kolkata
Airport Ticketing Air Cargo
Airport Ground Staff are responsible for supporting airline operations on the ground and ensuring passengers have a smooth and safe travel experience. They work at airports assisting passengers, handling baggage, managing check-in procedures, and coordinating with airline staff. Key ResponsibilitiesAssisting passengers with check-in and boarding procedures.Verifying tickets, passports, and travel documents.Providing customer service and answering passenger queries.Handling baggage check-in and baggage claim issues.Making flight announcements and guiding passengers to boarding gates.Assisting passengers with special needs, elderly passengers, and children.Coordinating with airline crew and airport authorities for smooth operations.Managing flight delays, cancellations, and passenger complaints. Eligibility CriteriaMinimum qualification: 12th pass or graduation.Good communication skills in English and Hindi (additional languages are a plus).Friendly personality and customer service attitude.Basic computer knowledge.Ability to work in shifts, including nights and weekends. Skills RequiredCustomer service skillsCommunication and interpersonal skillsProblem-solving abilityTeamwork and coordinationTime management
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Ground Operation Ground Management Ground Manager Ground Staff Ground Hostess Ground Staff Executive Airport Ground Staff
A Ground Hostess (or Ground Staff) manages passenger service duties at airports, including check-in, boarding gates, and baggage handling to ensure a safe, comfortable experience. They handle ticket sales, verify documents, assist special needs passengers, and coordinate with flight crews. Key skills include, but are not limited to, exceptional customer service, multitasking, and communication.Key ResponsibilitiesPassenger Handling: Greeting passengers, verifying passports/visas, issuing boarding passes, and managing boarding/deplaning.Customer Service: Answering inquiries, resolving complaints, and assisting passengers with special needs, including unaccompanied minors.Check-in & Baggage: Manning check-in counters, tagging luggage, and coordinating with ramp staff for baggage loading.Safety & Security: Ensuring compliance with security protocols and guiding passengers during emergencies.Flight Operations: Coordinating with flight crew to ensure on-time departuresRequirements & SkillsEducation: A diploma or degree is often required for freshers.Skills: Strong communication, interpersonal skills, and the ability to work under pressure.Flexibility: Ability to work in rotational shifts, including nights.Physical: Often requires a neat appearance (no visible tattoos).Other: Knowledge of airport security protocols and, in some cases, a valid passport.HR RIYA - 9875678239
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  • 0 - 6 yrs
  • 10.0 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Aviation Airport Ticketing Airport Airport Ramp Airport Operation Airport Staff Airport Executive Airport Representative Airport Manager Airport Supervisor Airport Cargo Loader Air Ticketing Air Cargo Air Hostess Air Traffic Control Air Ticketing Reservation Airline Airlines Executive Airline Manager Airline Customer Service Airline Ground Staff Airlines Transition Captain Airline Ramp Executive Airlines Cabin Crew
As an Airport Operations Executive based in Kolkata, you will ensure smooth airport operations and provide exceptional service to passengers. This role requires a proactive approach, attention to detail, and excellent communication skills.**Key Responsibilities:**- **Passenger Assistance:** Help passengers throughout their journey, from check-in to boarding, addressing their queries and providing information.- **Check-in Processes:** Manage the check-in counters, ensuring passengers check in efficiently and receive their boarding passes without delays.- **Baggage Handling:** Oversee the handling of passenger baggage, ensuring it is loaded and unloaded correctly to prevent loss and mix-ups.- **Coordination with Airlines:** Work closely with various airlines to assist with operational needs and communicate any issues that may arise.- **Safety Compliance:** Ensure all operations comply with airport safety regulations, conducting checks and reporting any irregularities immediately.- **Customer Service:** Provide excellent customer service, resolving complaints and ensuring a pleasant airport experience for passengers.**Required Skills and Expectations:**Candidates should have strong communication skills to interact effectively with passengers and team members. A detailed-oriented mindset is necessary to manage operational tasks accurately. Ideal candidates will exhibit the ability to work under pressure in a fast-paced environment. Prior experience in customer service or operations roles is advantageous but not mandatory, as training will be provided. A collaborative spirit is essential, as you will be working within a team to maintain the highest standards of service. Flexibility in working hours is also expected.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ramp
We are looking for dedicated Ground Operations Staff in Kolkata. This is an entry-level position suitable for individuals who have completed their 10th grade. You will be part of a team that ensures smooth operations at the airport.Key Responsibilities:1. **Check-in Support**: Assist passengers during the check-in process, ensuring they receive their boarding passes and luggage tags efficiently.2. **Baggage Handling**: Help with the loading and unloading of baggage to and from aircraft, making sure all luggage is handled with care.3. **Customer Service**: Provide excellent service to passengers, answering their questions, addressing their concerns, and guiding them through the airport processes.4. **Safety and Security**: Follow safety protocols and assist in monitoring baggage and passenger movements to maintain a secure environment.5. **Team Collaboration**: Work closely with other staff members, including security and ground crew, to ensure coordination and timely operations.Required Skills and Expectations:Candidates should be punctual and reliable, demonstrating a commitment to working in a fast-paced environment. Good communication skills are essential for interacting with passengers and team members. A positive attitude and willingness to learn are important. Applicants should have a strong sense of responsibility and a focus on teamwork to ensure operations run smoothly at all times.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Airport Operation Customer Service Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Air Cargo Ground Operation Ground Management Airport Ramp Ground Manager
We are looking for a Ground Staff Supervisor to join our team in Kolkata. This is a full-time position for someone who has completed their 10th grade and has little to no prior experience. The supervisor will manage a team of ground staff and ensure smooth airport operations.**Key Responsibilities:**- **Team Management:** Oversee daily activities of the ground staff, ensuring that all tasks are carried out efficiently and on time.- **Training and Development:** Assist in training new employees on proper procedures and safety regulations, helping them understand their responsibilities.- **Customer Service:** Provide excellent service to passengers, addressing their needs and resolving any issues that may arise during the ground handling process.- **Safety Compliance:** Ensure that all operations follow safety standards and protocols to maintain a secure working environment.- **Performance Monitoring:** Evaluate the performance of the team members and provide constructive feedback to help improve their work.**Required Skills and Expectations:**Candidates should have a positive attitude and the ability to work in a fast-paced environment. Strong communication skills are essential for interacting with both team members and customers. Attention to detail and problem-solving skills are necessary to handle challenges effectively. The ideal candidate should be reliable, punctual, and able to work collaboratively with others. Since this role involves supervising a team, leadership qualities and the willingness to motivate others are important.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for dedicated and enthusiastic individuals to join our team as Airline Ground Staff in Kolkata. This entry-level position is perfect for those who have recently completed their education and want to start a career in the aviation industry.Key Responsibilities:1. **Check-in Assistance:** Help passengers with the check-in process, including baggage handling, issuing boarding passes, and ensuring the smooth flow of passengers at the airport.2. **Customer Service:** Provide excellent customer service to all travelers by addressing queries, resolving issues, and ensuring a positive airport experience.3. **Safety and Security Compliance:** Monitor and enforce airport safety regulations and security protocols, ensuring that all procedures are followed for the safety of passengers.4. **Coordination with Crew:** Collaborate closely with flight crew and other airport staff to ensure timely boarding and overall operational efficiency.5. **Information Dissemination:** Keep passengers informed about flight schedules, delays, and other important updates, making sure they are well-informed throughout their journey.Required Skills and Expectations:Successful candidates should have strong communication and interpersonal skills to interact effectively with passengers. A positive attitude and ability to work under pressure in a busy environment are essential. Candidates must be team-oriented and ready to adapt to changing situations while maintaining a professional demeanor. A basic understanding of computers is also helpful for managing information and customer queries.
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Good Communication Airport Ground Staff
As an Airport Ground Staff, your responsibilities will include:1. Assisting passengers with check-in and boarding procedures2. Handling baggage and cargo3. Directing aircraft to parking spots and oversee boarding and disembarking procedures4. Providing information to passengers regarding flight schedules, delays, and gate changes5. Ensuring the safety and security of passengers and airport personnel6. Handling customer inquiries and resolving complaints in a professional manner7. Collaborating with other airport personnel, including pilots.
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Fine Personality Airport Ground Staff
Airport Ground Staff are responsible for ensuring the safety and comfort of passengers, as well as the efficient operation of the airport. Their duties include assisting passengers with check-in, boarding, and baggage handling, as well as providing information and assistance as needed. They also play a key role in coordinating with airline staff, security personnel, and other airport personnel to ensure smooth operations.Key responsibilities of Airport Ground Staff include:1. Assisting passengers with check-in, boarding, and baggage handling
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Good Communication Airport Ground Staff
Responsibilities of Airport Ground Staff:1. Greeting and checking in passengers at the ticket counter.2. Assisting passengers with baggage check-in and retrieval.3. Ensuring the safe and efficient boarding and disembarkation of passengers.4. Providing information and assistance to passengers regarding flight schedules, gate changes, and other inquiries.5. Assisting passengers with special needs, such as wheelchair assistance.
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Fresher hiring for Ground Staff Supervisor

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Customer Service Airport Operation Airport Ground Handling
As a Ground Staff Supervisor, you will be responsible for overseeing the activities of ground staff at Dumdum Kolkata airport. Your key responsibilities will include managing staff schedules, monitoring performance, ensuring compliance with safety regulations, and resolving customer service issues. You will also be required to train new employees, communicate effectively with team members, and maintain a positive work environment. The ideal candidate should have strong leadership skills, excellent communication abilities, and the ability to work efficiently in a fast-paced environment. A high school diploma or equivalent is required for this position.
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Hiring For 12th Pass Freshers - Airport Ground Staff

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Airline Operations Hospitality Ground Handling Ground Staff Activities
As an Airport Ground Staff member at Dumdum Kolkata, you will be responsible for assisting passengers during their airport experience. This includes checking in passengers, handling baggage, and ensuring a smooth boarding process. You will also be expected to provide excellent customer service by answering passenger inquiries and resolving any issues that may arise.Key Responsibilities:1. Assisting passengers during check-in and boarding processes: You will be responsible for checking in passengers, issuing boarding passes, and ensuring a smooth boarding process for flights.2. Handling baggage: You will be required to handle passenger baggage, including tagging, loading, and unloading luggage from aircraft.3. Providing excellent customer service: As a frontline staff member, you will be expected to answer passenger inquiries, provide information about flights, and assist with any issues that may arise during their airport experience.4. Following safety and security protocols: You will be trained to follow all safety and security procedures to ensure the well-being of passengers and staff members.Required Skills and Expectations:- Must be a 12th pass with no previous experience required.- Excellent communication skills and the ability to work well in a fast-paced environment.- Strong customer service skills and a friendly demeanor.- Ability to work well in a team and follow instructions accurately.- Willingness to work flexible hours, including weekends and holidays.
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Airport Ground Staff Jobs For 10th Pass Freshers

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Airport Road Kolkata
Aviation Hospitality
As an Airport Ground Staff member at our Kolkata location, you will be responsible for assisting passengers during their airport experience. This includes check-in, boarding, and providing customer service.Key responsibilities include ensuring smooth check-in processes by verifying passenger information and issuing boarding passes. You will also assist passengers with boarding procedures, helping them find their seats and stow their carry-on luggage.Other duties include providing excellent customer service by answering passenger inquiries, resolving any issues or complaints, and ensuring their overall satisfaction.To excel in this role, you must have a strong understanding of aviation procedures and regulations, as well as excellent hospitality skills. Attention to detail, communication skills, and the ability to work in a fast-paced environment are also essential.We are looking for candidates who are 10th pass with 0-3 years of experience. If you are passionate about providing exceptional customer service and enjoy working in a dynamic airport environment, we encourage you to apply for this position.
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Kolkata
Passenger Handling Baggage Management Customer Service Customer Support Customer Care Consultant Boarding and Departure Operations Coordination Communication Safety and Security Interpersonal Skills Teamwork Time Management
Ground Staff are responsible for assisting passengers and supporting airport operations on the ground. They ensure smooth airport functioning by managing passenger services, baggage handling, check-in procedures, and coordination between airline departments. Their main goal is to provide excellent customer service and ensure safety and efficiency at the airport.Key ResponsibilitiesPassenger HandlingAssist passengers during check-in, boarding, and arrival procedures.Verify passenger documents such as passports, visas, and tickets.Issue boarding passes and baggage tags.Provide information about flight schedules, delays, and gate changes.Baggage ManagementEnsure baggage is properly weighed, tagged, and loaded.Handle lost, delayed, or damaged baggage complaints.Coordinate with baggage handling teams.Customer ServiceAssist passengers with special needs such as elderly travelers, disabled passengers, and unaccompanied minors.Respond to passenger inquiries and resolve complaints politely.Provide assistance during flight delays or cancellations.Boarding and Departure OperationsManage boarding gates and ensure passengers board according to procedures.Verify boarding passes and travel documents.Ensure safety regulations are followed before departure.Coordination and CommunicationCoordinate with pilots, cabin crew, security staff, and airport authorities.Communicate operational updates to relevant departments.Maintain proper documentation and reports.Safety and SecurityFollow airport safety and security regulations.Ensure passengers comply with airline and airport policies.Report suspicious activities or safety issues immediately.Required SkillsExcellent communication and interpersonal skillsStrong customer service abilityProblem-solving skillsAbility to work under pressureTeamwork and coordinationBasic computer knowledgeTime management skillsEducational QualificationMinimum 10+2 (Higher Secondary)Diploma or degree in Aviation, Hospitality, or Travel Management is preferred.ExperienceFreshers can apply.02 years of experience in aviation, customer service, or hospitality is an advantage.Physical RequirementsGood personality and grooming.Ability to stand for long hours.Good eyesight and physical fitness.Work EnvironmentAirports and airline terminals.Rotational shifts including night shifts, weekends, and holidays.Fast-paced and customer-facing work environment.
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Fresher hiring for Ground Staff

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Air Hostess Activities Air Charter Operation Aircraft Maintenance Aviation Customer Service Airport Ground Handling Airport Cargo Air Ticketing Aviation Security Cabin Crew Activities Ground Staff Activities Hard Working Ground Operation Grooming Basic Computer Skills Ground Handling
We are looking for motivated individuals to join our team as Ground Staff in Kolkata. This entry-level position is ideal for those with a passion for customer service and a desire to work in the aviation industry.Key Responsibilities:1. Customer Assistance: Help passengers with check-in procedures, baggage handling, and boarding to ensure a smooth travel experience.2. Information Support: Provide accurate information about flight schedules, gate changes, and airline policies. You will need to communicate clearly and efficiently.3. Problem Resolution: Address any passenger concerns or issues promptly and professionally, maintaining a positive attitude even in challenging situations.4. Operational Support: Collaborate with other airport staff to ensure that all operations run efficiently. This includes monitoring baggage loading and unloading to prevent delays.Required Skills and Expectations:Candidates should have a minimum education of 12th grade and be willing to work full-time in an office environment. Strong communication skills are essential, as you will interact with diverse passengers. A friendly and approachable demeanor is key, along with the ability to remain calm under pressure. Being a quick learner will help you adapt to various tasks in this dynamic role. Having a basic understanding of customer service principles and a positive attitude towards teamwork will significantly contribute to your success in this position.
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Freshers & Experience || Full Time || Airport Passenger Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Airline Operations Airport Ground Handling Ground Operation Ground Management Interpersonal Skills Cargo Handling Ground Handling Passenger Handling Air Traffic Control Airport Cargo
As an Airport Passenger Service Associate in Kolkata, you will play a vital role in ensuring passengers have a smooth and pleasant experience during their time at the airport. This full-time position is ideal for individuals with a passion for customer service and a desire to work in a dynamic environment.**Key Responsibilities:**- **Customer Assistance:** Welcome passengers, assist them with check-in procedures, and provide information about flight schedules and airport facilities.- **Check-In Support:** Help passengers complete check-in processes, including baggage handling and issuing boarding passes, ensuring a seamless travel experience.- **Problem-Solving:** Address and resolve any passenger queries or issues, offering solutions to enhance customer satisfaction during their airport journey.- **Coordination with Departments:** Work closely with airline teams and other airport staff to communicate passenger needs and ensure smooth operations.- **Maintaining Cleanliness:** Ensure that check-in areas and waiting lounges are clean and organized, creating a welcoming atmosphere for passengers.**Required Skills and Expectations:**- Excellent communication skills are essential for interacting effectively with passengers and team members.- A friendly and approachable demeanor will help create a positive environment for travelers.- Basic computer skills are necessary to handle reservation systems and check-in processes.- Flexibility in working hours, as shifts may include weekends and holidays.- A high school diploma is required, showing your readiness to begin a career in aviation services. This role is a great entry point for anyone looking to start a career in the aviation industry, providing valuable experience and skills.
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Freshers & Experience || Full Time || Airport Ground Staff

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Ground Staff Activities Airline Operations Airport Operation Aviation Hospitality Air Traffic Control Passenger Handling Aviation Security Cabin Crew Activities Interpersonal Skills Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team in Kolkata as an Airline Ground Staff member, where you will support airline operations and ensure a smooth travel experience for passengers. This full-time role is ideal for individuals with a passion for aviation and excellent customer service skills.Key Responsibilities:- **Check-in Assistance:** Help passengers with the check-in process, ensuring they receive their boarding passes and baggage tags promptly and efficiently.- **Baggage Handling:** Ensure that all luggage is correctly processed, loaded, and unloaded. Provide assistance to passengers regarding lost or delayed bags.- **Customer Service Support:** Address passenger inquiries and complaints professionally and courteously, providing detailed information about flights and airport services.- **Boarding Procedures:** Manage the boarding of passengers, ensuring adherence to safety protocols and maintaining an orderly process.- **Ground Operations Coordination:** Liaise with different departments including flight crew and security to ensure all operations run smoothly and efficiently.Required Skills and Expectations:Candidates should have completed their 12th grade education and ideally have 0 to 1 year of experience in customer service or related fields. Excellent communication skills are essential, along with a friendly demeanor and a strong ability to work in a team. Candidates should be adaptable, detail-oriented, and able to handle stressful situations calmly. A passion for providing outstanding service in a dynamic environment is crucial for success in this role.
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Frequently Asked Question

Q1. What Is the Average Salary Package of Kolkata Airport Ground Staff?

For less than a year to six years of experience, the average salary for ground staff at Kolkata Airport in India is 2.6 lakhs. The salary range for ground staff at Kolkata Airport in India is 2.0 Lakhs to 3.3 Lakhs.

Our calculations show that it is 2% higher than the average salary for ground staff in India. The four most recent salaries that a variety of Kolkata Airport India employees have provided are the basis for salary estimates.

There are airport ground staff jobs in Kolkata available for freshers to apply and earn good salary packages .

Q2. Which Similar Companies Are Offering the Best Salary Packages To Airport Ground Staffs?

If you are looking for airport ground staff job vacancies in Kolkata and want to apply. Following are the companies you can to get a good salary package.

1. Airports Authority of India Salary for Ground Staff: 3.2 Lakhs annually
2. Salary for Spicejet Ground Staff: 2.8 Lakhs annually
3. Ground Staff Salary at InterGlobe Aviation: 2.7 Lakhs annually

Get great job opportunities in airport ground staff in Kolkata among these companies to get great packages.

Q3. What is the Average Take Home Airport Ground Staff Jobs Salary in Kolkata?

In India, a ground staff member at Kolkata Airport makes an estimated take-home pay of 18,275 to 19,964 per month. The take-home pay computation is based on the average ground staff salary at Kolkata Airport in India, which ranges from 2.6 lakhs to 2.6 lakhs annually for workers with less than a year to six years of experience.

Q4. What is The Notice Period of Ground Staff of Kolkata Airport?

A few job boards report that 14% of the ground staff at Kolkata Airport reported a notice period of 15 days or less, while the remaining ground staff reported notice periods of other lengths. Of these, 57% reported notice periods of one month. This is based on the responses over the previous two years on the job boards.

Therefore keep an eye out for vacancies and apply for airport ground staff jobs in Kolkata as there are people who leave their posts.