As an Airport Ground Staff member in Kolkata, you will play a key role in ensuring smooth operations at the airport. Your primary responsibilities will include:
- Check-in Assistance: Help passengers with the check-in process, including verifying identification, issuing boarding passes, and tagging luggage to ensure a hassle-free experience.
- Baggage Handling: Manage luggage transport to and from the aircraft, ensuring that all bags are handled carefully and delivered to the correct flights promptly.
- Customer Service: Address passenger inquiries and resolve any issues related to flight schedules, baggage, or airport services, providing excellent service to enhance customer satisfaction.
- Security Checks: Assist in the security screening process by ensuring passengers and their belongings comply with safety regulations, contributing to a secure airport environment.
- Coordination with Airlines: Work closely with airlines' personnel to communicate flight updates, boarding procedures, and any changes to schedules.
Required skills and expectations include:
- Communication Skills: You must be able to communicate clearly with passengers and team members, ensuring information is conveyed effectively.
- Teamwork: Collaborate well with colleagues across different departments to maintain smooth airport operations.
- Attention to Detail: Be thorough and meticulous when handling passenger information and luggage to avoid errors.
- Problem-Solving Skills: Handle unforeseen issues calmly and efficiently, maintaining a positive experience for travelers.
- Basic Computer Knowledge: Familiarity with basic computer operations is essential for using airport systems and software.
Candidates should have completed their 12th grade and be eager to learn in a dynamic airport environment. Prior experience is not required, making this an excellent entry-level opportunity.
Experience
0 - 1 Years
No. of Openings
10
Education
12th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 35 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Overtime Pay, Travel Allowance (TA), Health Insurance, Accommodation, Two-way Cab