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Fresher Ticketing Executive Jobs

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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Patna
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills
We are seeking a dedicated and enthusiastic Air Ticketing Executive to join our team in Patna. This role is perfect for individuals looking to begin their career in the travel industry.**Key Responsibilities:**- **Ticket Reservation:** Handle customer requests for booking airline tickets, ensuring accurate entry of passenger details and preferences.- **Query Handling:** Respond to customer queries via phone or email regarding flight schedules, pricing, and policies, providing clear and helpful information.- **Issue Tickets:** Process ticket issuance efficiently while adhering to company policies and airline regulations.- **Customer Support:** Assist customers with any issues related to their bookings, including changes, cancellations, and refunds, ensuring smooth resolution.- **Documentation:** Maintain records of all transactions and ensure that all necessary documentation is completed accurately.- **Payment Processing:** Handle payment transactions securely and confirm bookings upon payment clearance.**Required Skills and Expectations:**Candidates should have strong communication skills to interact effectively with customers. Attention to detail is essential to prevent errors in bookings and ensure customer satisfaction. A basic understanding of airline operations and ticketing systems is preferred, although training will be provided. Proficiency in using computers and a willingness to learn new technologies are necessary. A positive attitude and a customer-oriented approach are crucial for success in this role. The ideal candidate will be proactive and able to work well in a team environment.
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Air Ticketing Executive (Freshers) Chennai

Aviation Job Placement Company

  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Chennai
Ground Operation Passport Checking Ticketing Executive Customer Care
Urgent Hiring For Air Ticketing StaffInterview Timing - 10 am to 6 pmSalary Package - 30k to 35kJob Location - ChennaiWork Experience - Fresher & 2 Years
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Mangalore
Air Ticketing Executive Ground Staff Ground Operation Cabin Crew Airport Manager Air Hostess Flight Attendant Admin Accounts Administrative Executive Air Cargo Aircraft Maintenance
As an Air Ticketing Executive, you will be responsible for facilitating flight bookings and providing excellent customer service. You will work in an office environment in Mangalore, engaging directly with customers and travel agents to ensure smooth travel arrangements.**Key Responsibilities:**- **Flight Reservations:** Handle customer inquiries and assist with booking air tickets according to their travel preferences and schedules, ensuring accurate and timely reservations.- **Ticketing Support:** Manage the issuance of tickets, including changes and cancellations, needing attention to details to avoid errors and provide a smooth travel experience.- **Customer Interactions:** Provide assistance to customers over the phone or in-person, addressing questions, solving issues, and ensuring satisfaction with the services provided.- **Fare Quoting:** Research and provide information on flight fares, promotions, and availability, ensuring customers receive competitive pricing for their travel plans.- **Documentation Management:** Maintain and organize records of bookings, ticketing transactions, and customer communications for future reference and compliance.**Required Skills and Expectations:**Candidates should have strong communication skills, enabling them to interact effectively with clients. Basic computer proficiency is essential, as you will be using booking software. Attention to detail is crucial to prevent booking errors. A positive attitude towards customer service will help build trust and rapport with clients. This role is open to individuals with 0 to 6 years of experience, making it an excellent opportunity for both freshers and seasoned professionals looking to expand their careers in the travel industry.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Mumbai
Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Air Ticketing Officer Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff
We are looking for dedicated Ground Staff to join our team in Mumbai. This role is ideal for individuals seeking to start or advance their career in the aviation industry, with no prior experience necessary.Key Responsibilities:- **Customer Service:** You will assist passengers during their travel experience, ensuring they feel welcomed and supported from check-in to boarding. Excellent communication skills are essential to address inquiries and resolve any issues.- **Check-In Assistance:** You will help passengers with their check-in process, ensuring all necessary documents are in order. Attention to detail is crucial to ensure smooth operations.- **Baggage Handling:** You will manage the loading and unloading of passenger baggage, ensuring that all items are handled with care. This role requires physical stamina and the ability to work in a team.- **Safety and Security Checks:** You will perform safety checks and ensure compliance with airline regulations. A strong sense of responsibility is needed to maintain a secure environment for passengers.Required Skills and Expectations:Candidates should possess a minimum of a 10th-grade education and have a strong willingness to learn. Good interpersonal skills and a friendly demeanor are essential for engaging with customers. Candidates must be reliable, punctual, and able to work in a fast-paced environment. Flexibility in work hours is also important to accommodate varying flight schedules.
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Hiring For 12th Pass Freshers - Air Ticketing Executive

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Air Ticketing Airport Ground Staff
As an Airline Domestic Ticketing Executive based in Kolkata, you will play a vital role in ensuring smooth ticketing and customer service for domestic flights. Your responsibilities will include:- **Ticket Booking**: Assist customers with booking domestic flight tickets by entering details accurately into the reservation system, ensuring all information is correct to avoid any travel issues.- **Customer Support**: Provide excellent customer service by addressing queries and concerns related to ticketing, such as pricing, availability, and travel regulations, ensuring a pleasant experience for the traveler.- **Payment Processing**: Handle payment transactions efficiently, including accepting cash or card payments, and issue tickets promptly after payment confirmation to facilitate smooth travel.- **Cancellation and Amendments**: Process ticket cancellations and amendments while following airline policies and procedures, helping customers manage their travel plans according to their needs.- **Coordination with Airlines**: Liaise with various airlines to obtain updated information on flight schedules, fares, and other services, ensuring that customers are well-informed.- **Documentation**: Maintain accurate records of all transactions and communications to ensure compliance and provide support for any queries in the future.To succeed in this role, you should have good communication skills and a friendly demeanor to interact effectively with customers. Basic knowledge of ticketing systems and a desire to learn about the airline industry will be beneficial. Attention to detail and the ability to work in a fast-paced environment are essential for ensuring customer satisfaction.
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  • Fresher
  • 4.8 Lac/Yr
  • Chandigarh
Ground Management Air Ticketing
We are looking for a Ground Staff Executive to join our team in Chandigarh Airport. This role is perfect for fresh graduates who are eager to start their career in the aviation industry. The Ground Staff Executive will support airport operations, ensuring customer satisfaction and safety.Contact-9643128230Key Responsibilities:1. Customer Service: Greet and assist passengers at check-in and boarding gates, addressing their inquiries and ensuring a smooth travel experience.2. Check-In Operations: Manage the check-in process for passengers, verifying tickets, and checking in baggage according to airline procedures.3. Baggage Handling: Ensure the safe loading and unloading of passenger baggage, while maintaining accurate records.4. Safety Compliance: Adhere to safety regulations and protocols, helping to maintain a secure environment for passengers and staff.5. Coordination: Collaborate with various teams at the airport, such as security and maintenance, to facilitate efficient operations.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with passengers and colleagues. A friendly and approachable demeanor is crucial for providing outstanding customer service. Attention to detail is essential for accurately managing check-in and baggage processes. We expect candidates to be team players, adaptable, and capable of working in a fast-paced environment. The ideal candidate will have a positive attitude and a readiness to learn about the aviation industry while contributing to a safe and enjoyable experience for all travelers.
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  • Fresher
  • 7.0 Lac/Yr
  • Ranchi
Customer Relationship Air Ticketing Ticket Booking
We are seeking a detail-oriented Airport Ticketing Executive to manage ticketing processes at our Ranchi location. This entry-level position is ideal for fresh graduates who want to begin their careers in the travel industry.Key Responsibilities:1. **Ticket Reservations**: You will assist customers by providing information about flights and helping them book airline tickets effectively.2. **Customer Service**: Engage with travelers to understand their needs, answer queries, and resolve issues, ensuring a pleasant experience for all passengers.3. **Documentation Handling**: Maintain accurate records of ticket sales and customer information, ensuring all documents are processed correctly.4. **Payment Processing**: Handle payments and provide receipts, ensuring all financial transactions are completed securely and efficiently.5. **Coordination with Airlines**: Collaborate with various airlines to stay updated on flight schedules, fare changes, and availability, ensuring accurate and timely ticketing.Required Skills and Expectations:We expect candidates to have good communication skills to interact effectively with customers and team members. A basic understanding of computers and ticketing systems is essential, and the ability to work under pressure will be vital. A positive attitude, a willingness to learn, and strong attention to detail are also important for successfully performing in this role. Freshers are encouraged to apply, as we are looking for enthusiastic individuals ready to embark on a fulfilling career in the travel industry.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Shillong
Ground Staff Activities Ground Handling Cargo Handling Personality Development Air Ticketing Ground Management Internal Communication Aviation Aviation Security Airport Operation Google API Good Communication
We are looking for a Ground Staff Executive in Shillong, India, to manage various operational tasks at the airport. This entry-level position is ideal for individuals who have just completed their 12th grade and are eager to start their career in the aviation industry.Key Responsibilities:1. **Passenger Assistance**: Greet passengers and help them with check-in procedures, baggage handling, and boarding processes to ensure a smooth travel experience.2. **Information Distribution**: Provide accurate information to passengers regarding flight schedules, delays, and any other queries to enhance customer satisfaction.3. **Baggage Management**: Monitor and manage the flow of baggage at the check-in counters and claim areas, ensuring it is processed correctly and efficiently.4. **Safety Protocols**: Adhere to safety and security standards while performing various tasks, helping maintain a safe environment for travelers and staff.5. **Communication with Team**: Collaborate with other team members to ensure all operations run smoothly and efficiently, reporting any issues promptly to supervisors.Required Skills and Expectations:Candidates should have excellent communication skills and a positive attitude toward customer service. Strong problem-solving abilities are essential, as well as the capacity to handle stressful situations professionally. The candidate should be a team player who is attentive to details and can manage tasks efficiently. Punctuality and a neat appearance are also expected in this role.
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  • Fresher
  • 5.5 Lac/Yr
  • Shimla
Ticketing Executive
We are urgently hiring Remote Online Ticketing Executives for online booking support, ticket processing, customer assistance, and digital documentation operations.
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  • Fresher
  • 5.5 Lac/Yr
  • Aurangabad
Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Ground Operation Grooming Airport Cargo Basic Computer Skills
We are looking for a Ground Staff Executive to join our team in Aurangabad. This role is ideal for freshers who have completed their 10th grade. **Key Responsibilities:**- **Passenger Assistance:** Provide help to passengers during check-in, boarding, and baggage handling to ensure a smooth travel experience.- **Baggage Handling:** Manage the loading and unloading of luggage, ensuring it is handled safely and reaches the correct destination.- **Check-In Services:** Assist passengers at the check-in counters by verifying tickets and issuing boarding passes, ensuring timely processing.- **Customer Service:** Address passenger inquiries and concerns professionally, offering solutions or information to enhance customer satisfaction.- **Safety Compliance:** Follow all safety protocols and procedures to maintain a secure environment for passengers and staff.**Required Skills and Expectations:**Candidates should possess effective communication skills, with the ability to interact comfortably with different individuals. A friendly and approachable demeanor is essential for providing excellent customer service. While previous experience is not required, basic knowledge of travel procedures is a plus. Candidates must be a team player, willing to collaborate with colleagues to meet daily operational goals. Flexibility in work hours is necessary, as shifts may vary based on flight schedules. A positive attitude and strong work ethic will contribute greatly to success in this role.
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  • Fresher
  • 4.3 Lac/Yr
  • Noida
Customer Relationship Air Ticketing Ticket Booking
We are looking for an enthusiastic Airport Ticketing Executive to join our team in Noida. This is a full-time position ideal for freshers who are eager to start their careers in the travel and aviation industry. **Key Responsibilities:**- **Ticket Booking:** Handle the booking of airline tickets for travelers using our computer systems, ensuring accuracy and efficiency in confirming reservations.- **Customer Service:** Provide excellent service to customers by answering queries and resolving any issues related to bookings, cancellations, or changes.- **Check-in Assistance:** Assist passengers during the check-in process, ensuring they have all necessary documents and helping with baggage handling.- **Payment Processing:** Manage payment transactions safely and accurately, ensuring that all financial dealings are transparent and secure.- **Information Updates:** Keep passengers informed about flight schedules, delays, and other relevant information regarding their travel plans.**Required Skills and Expectations:**- A positive attitude and strong communication skills are essential to interact effectively with customers and team members.- Basic computer skills are necessary for handling booking systems and managing data efficiently.- An understanding of customer service principles will help in providing timely and courteous assistance to travelers.- Attention to detail is important for maintaining accuracy when processing bookings and payments.- Freshers are welcome, but a willingness to learn and adapt in a fast-paced environment is crucial for success in this role.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Coimbatore
Ground Staff Ground Operations Staff Airport Executive Airport Representative Airport Manager Air Ticketing Executive Airport Guest Relationship Executive Passport Checking Officer Cabin Crew Cabin Attendant
As a Ground Staff member, you will play a crucial role in ensuring the efficient operation of airport services. Your responsibilities will include:- **Customer Service:** Assist passengers with check-in procedures, baggage tagging, and flight information, ensuring a smooth experience for all travelers.- **Baggage Handling:** Safely manage and transport passenger baggage, both at check-in and upon arrival, ensuring that all bags are correctly loaded and unloaded.- **Flight Coordination:** Work closely with flight operations to help board passengers on time, manage seating arrangements, and provide updates about flight schedules and departures.- **Safety Compliance:** Ensure that all safety protocols and regulations are followed, maintaining a secure environment for both passengers and staff.- **Issue Resolution:** Address any passenger concerns or complaints efficiently and politely, seeking to resolve issues quickly and effectively.To excel in this role, candidates should possess the following skills:- **Strong Communication Skills:** You must communicate clearly and effectively with passengers, team members, and airline personnel.- **Customer-Focused Attitude:** A friendly demeanor and willingness to assist passengers is essential.- **Attention to Detail:** Thoroughness in handling tasks will help maintain safety and security.- **Team Player:** Ability to work collaboratively with colleagues to support the overall operations of the airport.- **Adaptability:** Be flexible in a fast-paced environment, ready to handle various tasks as they arise.This position is suitable for individuals with 0 to 6 years of experience and requires at least a 12th-grade education. Full-time hours are expected.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Bhubaneswar
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills BHM Air Ticketing Officer Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Operation Ground Handling Airport Ground Airlines Ground Airport Manager Supervisor Shift Airliness Computer Operator
We are seeking an Air Ticketing Associate in Bhubaneswar to join our team. This role is ideal for individuals with a passion for travel and a desire to create positive travel experiences for customers. Key Responsibilities:- **Booking Air Tickets:** Handle customer inquiries and assist in booking domestic and international flights, ensuring accuracy in details such as dates, times, and passenger information.- **Customer Service:** Provide excellent customer support by answering questions, resolving issues, and offering travel advice. Build strong relationships with clients for a smooth ticketing experience.- **Fare Comparison:** Research and compare airfares from various airlines, ensuring clients receive the best options available within their budget and preferences.- **Documentation:** Ensure all necessary documents are collected and processed correctly for ticket issuance and maintain organized records for easy access and reference.Required Skills and Expectations:Candidates should possess good communication skills, both verbally and in writing. Attention to detail is essential to avoid errors in bookings and reservations. Basic knowledge of computer systems and proficiency in using ticketing software will be advantageous. A customer-friendly attitude is crucial, as you will be engaging with clients to meet their travel needs. While experience in the travel industry is a plus, it is not mandatory; freshers are encouraged to apply. A team-oriented approach and the ability to work in a fast-paced environment are also important for this role.
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Fresher hiring for Ground Staff

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mumbai
Ground Staff Ground Staff Executive Ground Handling Staff Ground Operations Staff Airport Executive Airport Representative Air Ticketing Executive Airport Staff Airport Operation Airport Cargo Passport Checking Officer Customer Relationship Officer Customer Support Cabin Crew Flight Attendant Air Hostess
We are looking for dedicated and enthusiastic Ground Staff to join our team in Mumbai. This role is essential in providing support to our airline operations and ensuring a smooth experience for passengers.**Key Responsibilities:**- **Passenger Assistance:** Greet and assist passengers during check-in and boarding, addressing any queries they may have to enhance their travel experience.- **Check-in Operations:** Manage the check-in process by verifying passenger documents and issuing boarding passes for efficient flow at the airport.- **Baggage Handling:** Ensure the safe handling and transportation of passenger baggage, helping with loading and unloading as required.- **Customer Service:** Provide information about flights, services, and airport procedures, maintaining a friendly and professional demeanor at all times.- **Safety Compliance:** Adhere to all safety regulations and protocols to maintain a secure environment for passengers and staff alike.- **Collaboration with Teams:** Work closely with various departments, such as security and flight crew, to ensure operational efficiency and address any issues promptly.**Required Skills and Expectations:**Candidates should have at least a 12th-grade education and no specific prior experience is necessary, though any customer service experience is a plus. Strong communication skills in English and Hindi are essential. Applicants should be team players, capable of working in a fast-paced environment. A positive attitude, attention to detail, and the ability to handle stressful situations with calmness are expected. Flexibility in working hours is also important to accommodate flight schedules.
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  • Fresher
  • New Friends Colony Delhi
Airline Operations Cargo Handler Airport Cargo Air Ticketing Airport Ramp
We are looking for a dedicated Airline Ramp Executive to join our team. The ideal candidate will be responsible for various tasks on the airport ramp, ensuring smooth and safe operations. This is a full-time position located in New Friends Colony and is open to freshers who have completed I.T.I. **Key Responsibilities:**- **Baggage Handling:** Safely load and unload baggage from aircraft, ensuring that all items are handled with care to prevent damage and loss.- **Aircraft Marshaling:** Guide arriving and departing aircraft to ensure they are parked correctly, assisting pilots in maneuvering on the ramp.- **Ground Services Coordination:** Collaborate with different teams such as baggage services and aircraft maintenance to provide efficient service and support on the ramp.- **Safety Checks:** Perform routine safety checks on equipment and the ramp area to maintain a hazard-free work environment and ensure compliance with safety regulations.- **Customer Support:** Engage with passengers and provide assistance with any inquiries regarding their luggage or flight information at the ramp.**Required Skills and Expectations:**Candidates should possess a strong sense of responsibility and teamwork, as this role requires collaboration with various departments. Excellent communication skills are essential to interact effectively with crew members and passengers. Attention to detail is crucial in following safety protocols and ensuring accurate baggage handling. A physically fit and agile individual is preferred, as the job involves lifting heavy items and working in a dynamic airport environment. Freshers are welcome, and training will be provided.
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  • 0 - 4 yrs
  • 2.0 Lac/Yr
  • Amritsar
Ticketing Executive Ticket Pricing Ticket Processing Communication Skills Domestic Ticketing Executive International Ticketing Executive MS Excel Customer Handling Computer Skills
Job Title: Ticketing Executive (Work From Home)Mode: Work From HomeSalary:12,000 - 15,000 per month (based on skills and experience)Job Overview:We are looking for a dedicated and detail-oriented Ticketing Executive who can efficiently handle ticket booking and related coordination work from home. Candidates with prior experience in ticketing and booking operations will be preferred.Key Responsibilities: Handle domestic and international ticket bookings Manage reservations, cancellations, and rescheduling Coordinate with clients regarding travel details and confirmations Maintain booking records and customer information Respond to ticketing queries and requests on time Provide accurate fare details and travel informationRequirements: Prior knowledge and experience in ticketing is mandatory Familiarity with ticket booking systems and travel coordination Good communication and customer handling skills Basic computer knowledge and internet handling Ability to work independently from home Organized, responsible, and detail-orientedApplication Details:Email: prathna@penguinconsultants.co.inContact: 8284843707 / 9464578407
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  • Fresher
  • 4.3 Lac/Yr
  • Kolkata
Customer Relationship Ticket Booking Basic Computer Skills Communication Customer Support
We are looking for an Air Ticketing Executive to join our team in Kolkata. This role is ideal for fresh graduates who are eager to start their careers in the travel industry. You will assist customers in booking flights and ensuring a smooth travel experience.Key Responsibilities:- **Flight Booking and Reservations:** You will manage customer inquiries and assist in booking air tickets according to their preferences and budgets, ensuring all details are accurately processed.- **Customer Service:** Provide excellent support by addressing customer questions and concerns regarding ticketing, travel itineraries, and any changes or cancellations.- **Documentation Handling:** Ensure all necessary travel documents are collected and verified, including passports and visa information, to comply with airline and regulatory requirements.- **Collaboration with Airlines:** Coordinate with airline partners to secure the best rates and availability for customers, maintaining strong professional relationships.- **Stay Updated on Travel Regulations:** Keep yourself informed about airline policies, travel advisories, and regulatory changes to provide accurate information to customers.Required Skills and Expectations:Candidates should possess strong communication skills and the ability to work in a fast-paced environment. Basic knowledge of computer systems and proficiency in using ticketing software is preferred. A positive attitude and dedication to providing outstanding customer service will be essential for success in this role. As a fresh graduate, eagerness to learn and adapt is highly valued.
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  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Patna
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Aviation Cargo Handling Basic Computer Skills
As an Airport Operations Executive, you will play a vital role in ensuring smooth daily airport operations in Patna. You will assist with various tasks related to passenger and flight handling, contributing to an efficient and pleasant travel experience.Key responsibilities include:1. **Passenger Assistance**: You will greet travelers, assist with check-in procedures, and provide information regarding flights, gates, and boarding times to ensure a seamless journey.2. **Flight Coordination**: Monitoring flight schedules and communicating any changes to passengers and staff is crucial. You will help coordinate activities related to arrivals and departures.3. **Baggage Handling**: You will help manage baggage processes, ensuring that luggage is efficiently tracked and delivered to the correct flights and destinations.4. **Safety Compliance**: Adhering to safety protocols and regulations is essential. You will assist in ensuring that all operations comply with airport safety standards to maintain a secure environment.5. **Customer Service**: Providing excellent customer service is key. You will address passenger queries and resolve issues promptly, enhancing the overall airport experience.Required skills and expectations include being detail-oriented, possessing strong communication abilities, and having a friendly demeanor. The ideal candidate should be able to work independently and in a team, showing flexibility to adapt to changing situations. A positive attitude and willingness to learn will help you succeed in this dynamic airport environment.
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  • Fresher
  • 4.5 Lac/Yr
  • Chandigarh Sector 11
Good Communication Skills Team Work
A ticket Executive manages customer travel booking ( flights, trains, etc.), issues tickets, handles cancellations/ refunds, and provides itinerary information. provides essential details for a task, bug report, or support request, including a clear title, problem summary, user story, and expected behavior.
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Air Ticketing Executive Fresher

Akaasa Consulting Pvt Ltd

  • Fresher
  • 4.0 Lac/Yr
  • Surat
Air Ticketing Ticket Booking Customer Relationship
As an Airport Ticketing Executive, you will play a crucial role in providing excellent customer service to travelers. Your primary responsibility will be to assist passengers with their ticketing needs at the airport. Your duties will include:- **Ticket Booking**: You will help customers book tickets for their flights, providing information on available flights, prices, and travel options.- **Check-In Assistance**: You will assist passengers during the check-in process, ensuring that they are guided through the necessary steps smoothly.- **Customer Inquiries**: You will respond to customer questions about flight schedules, baggage policies, and any other travel-related concerns, ensuring they have all the information they need.- **Handling Payments**: You will process payments for ticket purchases and issue receipts, maintaining accuracy in financial transactions.- **Problem Resolution**: You will handle any issues or complaints that arise at the ticketing counter, finding solutions quickly to ensure customer satisfaction.The ideal candidate should be a 12th pass with a keen interest in the aviation industry. Excellent communication skills are essential to interact effectively with customers. You should be a team player, capable of working in a fast-paced environment, and have good decision-making abilities. Attention to detail is important to ensure accuracy in ticketing and payments. Being a quick learner and adaptable will help you thrive in this role. Freshers are welcome; training will be provided to enhance your skills.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Coimbatore
Air Ticketing Executive Passport Checking Staff Front Desk Executive Customer Support Customer Relationship Officer Ground Staff Ground Operation Cabin Crew Flight Attendant Ground Handling Staff Ground Staff Security Air Ticketing Customer Relationship
An Air Ticketing Executive is responsible for booking airline tickets, managing reservations, handling customer queries, and ensuring smooth travel arrangements. They work with airlines, travel agencies, or airport offices using reservation systems. Key Responsibilities1. Ticket Booking & ReservationsBook domestic and international flight tickets for customersCheck seat availability, fares, and schedulesIssue, reissue, and cancel tickets as per customer requests2. Customer ServiceAssist customers with travel queries (routes, baggage, visa basics)Provide best fare options and travel solutionsHandle complaints and resolve booking issues professionally3. Fare Calculation & PricingCalculate ticket costs, discounts, and taxesInform customers about promotional offers and dealsEnsure accurate billing and payment processing4. Documentation & ComplianceVerify passenger details (name, ID, passport)Ensure compliance with airline and government regulationsMaintain records of bookings and transactions5. Use of Reservation SystemsOperate Global Distribution Systems (GDS) such as:Amadeus GDSSabre GDSGalileo GDS Required SkillsStrong communication and interpersonal skillsKnowledge of airline codes, routes, and fare rulesBasic computer proficiency and typing speedProblem-solving and customer-handling abilityAttention to detail and accuracy Educational QualificationMinimum: 10+2 (Higher Secondary)Preferred: Graduate in any streamCertification in Air Ticketing / Travel & Tourism is an advantage ExperienceFresher or 0-2 years experience in ticketing/travel agencyExperience with GDS systems is highly preferred Salary (India Approx.)Fresher:
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Hyderabad
Air Ticketing Executive Passport Checking Staff Front Desk Executive Customer Support Customer Relationship Officer Ground Staff Ground Operation Cabin Crew Flight Attendant Ground Handling Staff Ground Staff Security
An Air Ticketing Executive is responsible for booking airline tickets, managing reservations, handling customer queries, and ensuring smooth travel arrangements. They work with airlines, travel agencies, or airport offices using reservation systems. Key Responsibilities1. Ticket Booking & ReservationsBook domestic and international flight tickets for customersCheck seat availability, fares, and schedulesIssue, reissue, and cancel tickets as per customer requests2. Customer ServiceAssist customers with travel queries (routes, baggage, visa basics)Provide best fare options and travel solutionsHandle complaints and resolve booking issues professionally3. Fare Calculation & PricingCalculate ticket costs, discounts, and taxesInform customers about promotional offers and dealsEnsure accurate billing and payment processing4. Documentation & ComplianceVerify passenger details (name, ID, passport)Ensure compliance with airline and government regulationsMaintain records of bookings and transactions5. Use of Reservation SystemsOperate Global Distribution Systems (GDS) such as:Amadeus GDSSabre GDSGalileo GDS Required SkillsStrong communication and interpersonal skillsKnowledge of airline codes, routes, and fare rulesBasic computer proficiency and typing speedProblem-solving and customer-handling abilityAttention to detail and accuracy Educational QualificationMinimum: 10+2 (Higher Secondary)Preferred: Graduate in any streamCertification in Air Ticketing / Travel & Tourism is an advantage ExperienceFresher or 0-2 years experience in ticketing/travel agencyExperience with GDS systems is highly preferred Salary (India Approx.)Fresher: 20,000 - 25,000 per monthExperienced: 30,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Pune
Air Ticketing Executive Passport Checking Staff Front Desk Executive Customer Support Customer Relationship Officer Ground Staff Ground Operation Cabin Crew Flight Attendant Ground Handling Staff Ground Staff Security
As an Airport Ticketing Executive, you will play a vital role in ensuring passengers have a smooth ticketing experience at the airport. You will be responsible for various tasks that enhance customer satisfaction and streamline ticketing processes. **Key Responsibilities:**- **Ticket Issuance:** Issue tickets for flights through various sales platforms, ensuring accurate and timely processing for travelers.- **Customer Assistance:** Provide assistance to travelers with inquiries about flight schedules, cancellations, and ticket changes, ensuring a supportive experience.- **Data Entry:** Enter and update passenger information into the system accurately, helping maintain precise records for easy access.- **Payment Processing:** Handle payments for ticket purchases effectively, ensuring all transactions are completed securely and efficiently.- **Collaboration:** Work closely with airline representatives and other airport staff to resolve issues that may arise, facilitating smooth operations.**Required Skills and Expectations:**Candidates should have at least a 10th-grade education and can range from freshers to those with up to 6 years of experience. Strong communication skills are essential, as you will interact with diverse passengers and colleagues. Familiarity with ticketing software and basic computer skills is beneficial. Sensitivity to customer needs, a positive attitude, and the ability to work under pressure in a fast-paced environment are crucial for this role. Flexibility in work hours is expected, as shift work is common in the airline industry.
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  • 0 - 5 yrs
  • 9.5 Lac/Yr
  • Delhi
Customer Manager Airport Supervisor Passenger Support Airline Operations Airline Customer Service Airport Operation Aviation Problem Solving Staff Management Ground Operation Ground Manager Good Communication Skills Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Air Ticketing Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader Airport Ticketing
We are seeking an Airport Manager to oversee daily operations at our airport in Delhi. This role requires efficiency and strong leadership skills to ensure the smooth functioning of airport activities.Key Responsibilities:1. **Operational Management**: Coordinate all airport operations, ensuring compliance with safety regulations and efficient use of resources.2. **Staff Supervision**: Manage airport staff, providing guidance and support to maintain high performance and customer service standards.3. **Customer Service**: Address passenger concerns and inquiries, enhancing their airport experience and resolving issues promptly.4. **Emergency Response**: Develop and implement emergency procedures, ensuring the safety and well-being of passengers and staff during unexpected situations.5. **Collaborate with Authorities**: Work with government agencies, airlines, and other stakeholders to ensure seamless airport functionality and effective communication.Required Skills and Expectations:Candidates should possess strong communication and leadership abilities, with a knack for problem-solving. A solid understanding of airport operations and regulations is preferred but not mandatory. Effective team management and the capability to work under pressure are crucial. Candidates must be detail-oriented and show a commitment to excellence in customer service. Flexibility and adaptability are essential as the airport environment can be dynamic and fast-paced. The role is suitable for those with 0 to 5 years of experience, ideal for 12th pass individuals eager to jumpstart their careers in airport management.
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Freshers For Airport Guest Relationship Executive - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Kolkata
Air Ticketing Reservation Ground Staff Air Ticketing Aviation
As an Airport Guest Relationship Executive, you will play a vital role in ensuring a pleasant experience for travelers at the airport. Your primary responsibilities include the following:- **Customer Assistance:** Greet and assist guests with their inquiries, providing them with information about flights, airport facilities, and services.- **Check-In Support:** Help passengers during the check-in process, ensuring they are aware of required documentation and procedures to avoid any delays.- **Handling Complaints:** Address and resolve any guest complaints or concerns calmly and efficiently, ensuring customer satisfaction.- **Providing Information:** Act as a point of contact for guests, offering guidance on airport amenities, transportation options, and local attractions to enhance their experience.- **Coordination with Airlines:** Collaborate with airlines to relay important passenger information and assist with any special requests or needs.To succeed in this role, candidates should possess strong communication skills and a friendly demeanor to engage effectively with guests from diverse backgrounds. A basic understanding of the airport environment and travel procedures can be advantageous. Flexibility to work in a fast-paced and dynamic environment is essential, along with the ability to handle stressful situations gracefully. Candidates should be proactive, present a positive attitude, and work well as part of a team, demonstrating a commitment to delivering exceptional customer service.
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Openings For Ground Staff Executive || Freshers & Experienced

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Kolkata
Airport Ground Staff Air Ticketing
manage all non-flight logistics from check-in and baggage to safety and ramp services, acting as the primary point of contact to ensure passengers are safe, informed, and comfortable from terminal to aircraft.
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Interview For Air Ticketing Executive || 12th Pass - Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Kolkata
Airport Ground Staff
As an Air Ticketing Executive, you will play a crucial role in the travel industry by assisting customers with their flight bookings and ensuring a smooth travel experience. **Key Responsibilities:**- **Flight Booking and Reservation:** Handle customer inquiries regarding flight schedules, availability, and fares, ensuring accurate bookings and reservations.- **Issuing Tickets:** Prepare and issue airline tickets following the booking procedures, ensuring compliance with airline policies.- **Customer Service:** Provide excellent customer service by addressing customer queries and resolving any issues related to ticketing and travel plans.- **Payment Processing:** Manage payment transactions efficiently, ensuring that all financial processes related to ticketing are correctly handled.- **Record Keeping:** Maintain accurate records of all transactions and customer interactions for future reference and compliance.- **Coordination with Airlines:** Liaise with airlines and travel partners to stay updated on new offers, promotions, and changes in flight schedules.Required skills and expectations include:- A minimum educational qualification of 12th grade.- Strong communication skills in English and local languages to facilitate effective customer interactions.- Ability to work well in a team and handle diverse customer needs with patience and professionalism.- Basic computer skills to navigate airline systems and manage bookings effectively.- A positive attitude and willingness to learn, with a passion for the travel industry and customer service. This position is ideal for freshers looking to start a career in travel and tourism within a dynamic office environment in Kolkata.
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  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Gaya
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Aviation Cargo Handling Basic Computer Skills
As an Airport Executive, you will play a vital role in ensuring a smooth and efficient experience for travelers at the Gaya airport. This position is ideal for candidates looking to start a career in the aviation industry and offers a dynamic work environment.Key Responsibilities:- **Customer Service**: You will greet and assist passengers, providing information about flights, baggage, and airport facilities. Your friendly demeanor will help travelers feel welcome and supported.- **Check-in Support**: Assist passengers with the check-in process, ensuring that they have the necessary documentation and boarding passes. You will help make the process swift and convenient.- **Baggage Handling**: Coordinate with ground staff to manage baggage claims and lost items. Your attention to detail will ensure passengers receive their belongings quickly and efficiently.- **Safety and Security**: Monitor airport operations to ensure compliance with safety and security regulations. You will help maintain a safe environment for all travelers and staff.- **Coordination with Airlines**: Liaise with airline representatives to resolve issues and provide updates to passengers. Strong communication skills will be vital in this role.Required Skills and Expectations:We are looking for candidates who have completed their 12th grade and possess a keen interest in aviation. Excellent communication skills, both verbal and written, are necessary to interact effectively with passengers and team members. A positive attitude, teamwork capability, and the ability to handle stress in a busy environment are key. Previous experience in customer service or hospitality is a plus, but not mandatory.
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  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Srinagar
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Aviation Cargo Handling Basic Computer Skills Ground Handling Airport Operation Airport Cargo Aircraft Handling Airline Customer Service Airport Ramp
Join our team as an Airport Ramp Executive in Srinagar and play a crucial role in ensuring smooth ground operations at the airport. This entry-level position is ideal for individuals looking to start their careers in the aviation industry. Key Responsibilities:1. **Aircraft Handling**: Assist in the safe loading and unloading of cargo and baggage from aircraft. Ensure all items are properly checked and secured to prevent damage.2. **Ground Support Coordination**: Work closely with ground staff to coordinate the arrival and departure of aircraft. This includes fueling and positioning aircraft according to schedules.3. **Safety Compliance**: Follow all safety and operational guidelines. Conduct regular checks of the ramp area to ensure it is clear of obstacles and hazards.4. **Customer Service**: Provide friendly assistance to passengers during boarding and disembarking. Help resolve any issues that may arise, ensuring a positive experience.5. **Equipment Operation**: Operate various ground support equipment, such as tugs and conveyor belts. Ensure all machines are maintained and reported if any issues occur.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education and be willing to learn; previous experience in a similar role is a plus but not required. Strong communication skills are essential for effective collaboration with team members. A commitment to maintaining safety protocols and a customer-oriented attitude are highly valued. Flexibility with working hours, including nights and weekends, is expected due to the nature of airport operations.
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  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • Jammu
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities
We are seeking an enthusiastic Airport Executive to join our team in Jammu. This entry-level position is ideal for recent graduates who are eager to start their career in the aviation industry.Key Responsibilities:- **Customer Service**: Assist passengers with check-in, boarding, and baggage inquiries to ensure a smooth travel experience.- **Ticketing Operations**: Handle ticket sales and modifications, helping travelers with booking and payment processes efficiently.- **Information Desk Support**: Provide accurate information about flight schedules, terminal services, and airport facilities to passengers and their families.- **Assistance with Security Procedures**: Guide passengers through security checks and ensure compliance with airport regulations for safety.- **Collaborate with Airport Staff**: Work closely with other teams, including security and ground staff, to facilitate seamless airport operations.Required Skills and Expectations:Candidates must possess a minimum of a 12th-grade education and can be fresh graduates or have up to two years of experience. Strong communication skills, a friendly attitude, and a customer-oriented mindset are essential. Applicants should be able to work efficiently in a fast-paced environment and handle stressful situations with poise. Basic computer skills and knowledge of the flight process will be advantageous. A willingness to work in shifts and on weekends is also expected.
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  • Fresher
  • 3.8 Lac/Yr
  • Kolkata
Ticket Booking Air Ticketing Communication Basic Computer Skills Customer Care
We are looking for a motivated Domestic Ticketing Executive to join our team in Kolkata. This entry-level position is ideal for freshers who are eager to learn about the travel industry and provide excellent customer service.The key responsibilities of the Domestic Ticketing Executive include processing ticket bookings. You will assist customers with their travel plans, ensuring they have the necessary information and support. Communicating effectively with clients is essential to understand their requirements and offer suitable options. You will also handle ticket cancellations and refunds, ensuring that all transactions are processed accurately and efficiently. Additionally, maintaining records and databases related to bookings will be part of your daily tasks.Candidates for this role should possess strong communication skills, both written and verbal, to engage effectively with clients. Attention to detail is crucial, as you will need to carefully manage bookings and accurately record information. A good understanding of basic computer skills is necessary, as you will be using ticketing software and managing online platforms. We expect candidates to have a positive attitude and a willingness to learn, as well as the ability to work collaboratively in a team environment. Customer service skills are vital to ensure a pleasant experience for clients.If you are looking for a full-time job in the travel sector and meet the educational requirement of being a 12th pass, we encourage you to apply.If you have any quires, you can contact this Number- +91 8274869811 (Calling/ Send your CV this WhatsApp number)
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Airport Ticketing Aviation Airport Staff Air Ticketing Customer Relationship
Ticketing & ReservationsBook flight tickets using reservation systems (like GDS - Global Distribution Systems)Issue, reissue, or cancel tickets as per customer requestsCheck seat availability and fare details Customer HandlingAssist customers in choosing the best flights (routes, timing, price)Answer queries related to fares, baggage, and travel policiesProvide information about airlines like IndiGo, Air India, or SpiceJet Payment & DocumentationProcess payments (cash, card, online)Generate invoices and maintain booking recordsEnsure passenger details are accurate (name, passport, etc.) Changes & RefundsHandle ticket cancellations and refundsModify bookings (date change, route change, upgrades)Apply airline rules and penalties correctly CoordinationCoordinate with airlines and travel partnersFollow airline policies and fare rulesStay updated on offers, discounts, and travel regulations Skills RequiredGood communication and customer service skillsBasic computer knowledge (especially booking software)Attention to detailProblem-solving abilityKnowledge of domestic & international travel rules EligibilityMinimum: 10+2 (graduation preferred)Courses in air ticketing or travel & tourism are a plusKnowledge of systems like Amadeus, Galileo, or Sabre is beneficial
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  • Fresher
  • 4.5 Lac/Yr
  • Kolkata
Ground Staff Cabin Crew Aviation Airport Ticketing Air Hostess Hospitality Executive Air Cargo
Passenger HandlingCheck-in passengers and issue boarding passesVerify travel documents (tickets, ID, visas)Assist with boarding and deboardingBaggage HandlingAccept, tag, and manage luggageHandle lost, delayed, or damaged baggage issuesCustomer ServiceAnswer passenger queriesProvide assistance to elderly or special-needs travelersResolve complaints politely and efficientlyFlight Operations SupportCoordinate with pilots, cabin crew, and other airport staffEnsure timely boarding and departuresMake announcements regarding flightsSecurity & SafetyFollow airport security proceduresReport suspicious activitiesEnsure compliance with aviation rules Skills RequiredGood communication and interpersonal skillsBasic computer knowledgeProblem-solving abilityCalm and patient attitude under pressureTeamwork and coordination EligibilityMinimum qualification: 10+2 (some roles may require a graduate degree)Fluency in English (and often local language)Basic grooming and professional appearanceAge limit (varies by airline, usually 18-27 years)
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Mumbai
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Air Ticketing Aviation Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader Ground Staff Executive Airline Ground Staff Ground Manager Air Hostess Airport Manager
We are looking for enthusiastic individuals to join our team as Airport Customer Service Associates in Mumbai. In this role, you will help passengers have a smooth and pleasant experience at the airport.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Ground Hostess Ground Staff Airport Representative Airport Ground Staff Cabin Crew Ground Handling Staff Activities Retail Executive Cargo Loader Airport Ticketing
We are seeking dedicated individuals to fill the role of Ground Staff in Delhi. This position is suitable for candidates with 0 to 5 years of experience and a minimum education level of 10th grade. The role involves ensuring efficient ground operations at the airport.Key Responsibilities:1. **Check-in Assistance**: Assist passengers during the check-in process by providing information and facilitating a smooth experience.2. **Baggage Handling**: Ensure the proper loading and unloading of baggage onto and from aircraft, maintaining safety and efficiency.3. **Customer Service**: Address passenger inquiries and resolve issues, ensuring a positive experience throughout their journey.4. **Safety Compliance**: Follow all safety regulations and procedures to maintain a secure working environment at the airport.5. **Coordination with Teams**: Collaborate with other ground staff and departments to ensure timely flight operations.Required Skills and Expectations:Candidates should possess strong communication skills, as interacting with passengers and team members is crucial. A friendly demeanor is essential for providing excellent customer service. Successful candidates will be able to work under pressure and adapt to varied tasks in a dynamic environment. Basic problem-solving skills and attention to detail are also important. Flexibility in work hours, including evenings and weekends, may be necessary. This role is a great opportunity for those keen on starting their careers in the aviation industry.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Bhubaneswar
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Operation Ground Handling Airport Ground Airlines
Join our dynamic team at the airport in Bhubaneswar as Airport Staff, where you will play a vital role in ensuring smooth operations and providing excellent customer service.Key Responsibilities:1. **Customer Service**: Assist passengers with inquiries, check-in procedures, and baggage handling to ensure a pleasant airport experience.2. **Check-In Support**: Operate check-in counters and help passengers with ticketing processes, ensuring all travel documents are correctly processed.3. **Baggage Handling**: Manage the loading and unloading of luggage while following safety procedures to prevent damage or loss.4. **Security Compliance**: Ensure all security protocols are followed, guiding passengers through security checks and assisting with inspections as needed.5. **Communication**: Coordinate with airline staff and security personnel to relay important information, maintain schedules, and address passenger needs efficiently.Required Skills and Expectations:Candidates should have a minimum education of 10th grade, with 0 to 5 years of experience preferred. Strong communication and interpersonal skills are essential for effective interaction with passengers and colleagues. You must be detail-oriented, capable of working in a fast-paced environment, and able to handle stressful situations. Punctuality and a cooperative attitude are crucial, as well as a strong commitment to providing excellent service. Flexibility to work various shifts is important to meet the needs of airport operations.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Howrah
Air Ticketing Air Cargo Good Communication
As an Air Ticketing Executive, you will play a vital role in assisting customers with their travel needs. You will help book flight tickets, manage reservations, and provide excellent customer service.**Key Responsibilities:**- **Book Flight Tickets**: You will handle ticket bookings as per customer requests, ensuring accuracy in details like dates, destinations, and passenger information.- **Manage Reservations**: You will assist in modifying and canceling reservations while providing updates and confirmations to customers.- **Customer Service**: You will address customer inquiries and concerns related to flight tickets, responding promptly and professionally to ensure customer satisfaction.- **Maintain Records**: You will keep accurate records of ticket sales and changes to reservations, ensuring data is organized and easily accessible.- **Collaborate with Airlines**: You will communicate with airline representatives to verify flight details, obtain necessary information, and resolve any issues that may arise.**Required Skills and Expectations:**- Strong communication skills are essential for interacting with customers and resolving their queries effectively.- Attention to detail is crucial for managing bookings accurately and minimizing errors.- Basic computer skills are needed to navigate booking systems and maintain records.- A positive attitude and a proactive approach to problem-solving will help in offering the best service to customers.- Willingness to learn and adapt in a fast-paced environment is important, especially for those with limited experience in the travel industry.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Around Kolkata
Customer Relationship Air Ticketing Ticket Booking
As an Air Ticketing Executive, your primary role will be to assist customers in booking air travel and providing them with the information they need for a smooth journey. You will work directly with clients, answering their queries and ensuring their travel arrangements are handled efficiently.**Key Responsibilities:**- **Manage Ticketing Process:** You will handle the entire process of ticket booking, which includes checking flight availability, fares, and issuing tickets accurately.- **Customer Support:** Provide excellent service to customers by answering inquiries regarding flights, schedules, and travel policies, helping them make informed decisions.- **Resolve Issues:** Address and resolve customer complaints or issues related to bookings, ensuring a positive travel experience.- **Maintain Records:** Keep accurate and organized records of ticket bookings, cancellations, and changes in the system for easy retrieval and tracking.- **Collaborate with Airlines:** Communicate effectively with airlines and travel partners to ensure that ticketing information is up-to-date and accurate.**Required Skills and Expectations:**- Basic understanding of air ticketing procedures is preferred, but training will be provided for candidates with less experience.- Strong communication skills are essential for interacting with customers clearly and kindly.- A customer-oriented mindset is crucial; you should be willing to go the extra mile to ensure client satisfaction.- Attention to detail is important to minimize errors in bookings and ticket issuance.- Proficiency in basic computer skills will help you manage ticketing software effectively.Candidates with a high school education (10th pass) and a passion for travel are encouraged to apply. Training and guidance will be offered to new employees.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Bhubaneswar
Customer Relationship Air Ticketing Ticket Booking
We are seeking an Air Ticketing Executive in Bhubaneswar, India, for a full-time office-based position. The ideal candidate will support travel needs by effectively managing ticket reservations and customer inquiries.Key Responsibilities:- **Ticket Reservations**: Handle customer requests for flight bookings by using reservation systems to ensure accuracy and efficiency in ticketing.- **Customer Service**: Provide excellent support to clients by answering queries related to flights, schedules, and fares, enhancing overall customer satisfaction.- **Documentation**: Prepare and manage all necessary travel documents, ensuring compliance with regulations and internal standards.- **Problem Resolution**: Address any issues or changes in travel plans, offering suitable alternatives and revisions to clients to meet their needs promptly.Required Skills and Expectations:Candidates should possess strong communication skills to interact confidently with customers and team members. A good understanding of
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  • Fresher
  • 4.3 Lac/Yr
  • Delhi
Customer Relationship Air Ticketing Ticket Booking
As an Airport Ticketing Executive, you will play a vital role in ensuring a smooth travel experience for passengers. Your primary responsibilities will include:- **Ticket Booking**: You will assist customers by processing their ticket bookings accurately and efficiently, ensuring they have all necessary travel details.- **Customer Service**: Providing excellent service is key. You will interact with passengers, addressing their queries and concerns regarding their travel arrangements.- **Check-in Assistance**: You will help passengers during the check-in process, ensuring they complete necessary procedures in a timely manner.- **Information Dissemination**: Keeping passengers informed about flight schedules, delays, and airport procedures will be part of your duties, ensuring they are well-prepared for their journey.- **Handling Payments**: You will manage ticket payments, including cash and card transactions, ensuring accuracy in financial transactions.- **Coordination with Airlines**: Collaborating with various airlines may be necessary to resolve ticketing issues or changes in flight schedules.To excel in this role, you should possess strong communication skills, allowing you to interact effectively with diverse passengers. Attention to detail is crucial, as errors in ticketing can lead to significant issues. A basic understanding of computers and ticketing software will be advantageous. Being a team player and having a positive attitude will help you thrive in a busy airport environment. Freshers are welcome, and dedication to customer satisfaction is essential for success in this position.
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  • Fresher
  • 6.0 Lac/Yr
  • Amritsar
Airport Ticketing Airline Operations Customer Service Aviation Hospitality Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
We are looking for a dedicated Airport Executive to join our team in Amritsar. This role is suitable for freshers who have completed their 10th grade and are eager to start a career in the aviation industry.**Key Responsibilities:**- **Customer Service:** Greet and assist passengers, answering their queries and providing necessary information to ensure a positive travel experience.- **Check-in Assistance:** Help passengers with the check-in process, including issuing boarding passes and managing luggage, ensuring timely and accurate service.- **Flight Information Management:** Provide up-to-date flight information to passengers regarding arrivals and departures, helping them stay informed.- **Safety and Security Compliance:** Ensure adherence to safety and security regulations, assisting in maintaining a secure airport environment.- **Coordination with Staff:** Collaborate with other departments and staff members to streamline operations and enhance service quality.**Required Skills and Expectations:**- **Excellent Communication:** You should have good verbal communication skills to interact effectively with passengers and team members.- **Customer-Oriented Attitude:** A friendly and helpful approach is essential for providing outstanding service to travelers.- **Team Player:** Ability to work well in a team environment and assist colleagues when required is important for smooth operations.- **Basic Computer Knowledge:** Familiarity with computers and basic software will help you manage passenger information and work efficiently.- **Adaptability:** You should be able to handle various situations calmly and effectively, especially during busy times. Join us to be a part of the dynamic airport environment and kickstart your career in aviation!
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  • Fresher
  • 6.0 Lac/Yr
  • Jaipur
Airport Ticketing Airline Operations Customer Service Aviation Hospitality Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
As an Airport Executive based in Jaipur, you will play a key role in ensuring a smooth and efficient experience for passengers traveling through the airport. You will interact directly with guests and support various operations within the airport.**Key Responsibilities:**- **Passenger Assistance:** Greet and assist passengers at the airport to make their travel experience pleasant and stress-free.- **Check-in Support:** Help passengers with the check-in process, ensuring they receive their boarding passes and understand their flight details.- **Baggage Handling:** Provide guidance on baggage drop-off and collection to ensure passengers' luggage is handled properly.- **Information Desk Operations:** Answer inquiries and provide information about flight schedules, airport facilities, and security protocols.- **Coordination with Airlines:** Collaborate with airline staff to assist in resolving any passenger-related issues and facilitate smooth flight operations.- **Safety Checks:** Monitor airport areas for security and safety compliance, reporting any unusual activities to the relevant authorities.To excel in this role, candidates should possess strong communication skills, a customer-focused attitude, and the ability to work in a fast-paced environment. Attention to detail and problem-solving skills are essential. A pleasant demeanor and ability to work well within a team are also important. As a fresh graduate, a positive and proactive approach will greatly enhance your success in contributing to the airport's operations and guest satisfaction.
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  • Fresher
  • 4.8 Lac/Yr
  • Lucknow
Air Ticketing Airport Operation Ground Management Ground Handling
We are looking for a Ground Staff Executive in Chaudhary Charan Singh International Airport Lucknow. This role is ideal for freshers who have completed their 12th grade. You will be part of a dynamic team, working directly in an office setting.Contact-9643128230As a Ground Staff Executive, you will have key responsibilities that include:1. **Customer Service**: Assist passengers with check-in procedures, baggage handling, and boarding. You will provide support to ensure a smooth and pleasant travel experience.2. **Operational Support**: Participate in daily ground operations by coordinating with various departments. This includes ensuring that all procedures are followed for safety and efficiency.3. **Problem Solving**: Address any passenger concerns or issues that arise at the airport. You will work to find solutions quickly and efficiently to maintain customer satisfaction.4. **Documentation**: Handle necessary paperwork and reports related to flight operations and passenger services. Accuracy is crucial to maintain proper records.Candidates should have excellent communication skills, both verbal and written, to interact effectively with passengers and team members. A friendly and approachable manner is essential to provide outstanding customer service. Attention to detail and the ability to work in a fast-paced environment are also important. If you are enthusiastic about the aviation industry and eager to start a career as a Ground Staff Executive, we encourage you to apply.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Bhubaneswar
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills
We are looking for an Airport Supervisor in Bhubaneswar, India. This role is suitable for candidates with 0 to 1 year of experience and a minimum education level of 10th pass. You will manage daily airport operations and ensure a smooth experience for passengers and staff.Key Responsibilities:- Oversee Operations: Coordinate and supervise various airport functions, including check-in, boarding, and security. Ensure all operations comply with safety protocols and standards.- Staff Management: Lead and support airport staff, providing training and guidance as needed. Maintain a positive work environment and encourage teamwork.- Customer Service: Address passenger inquiries and resolve any issues promptly. Ensure that all travelers have a pleasant experience at the airport.- Monitor Compliance: Ensure adherence to airport regulations and policies. Conduct regular inspections to identify and rectify any compliance issues.- Report Generation: Prepare and maintain operational reports. Analyze data to improve efficiency and provide insights for better service.Required Skills and Expectations:Candidates must possess strong communication and interpersonal skills to interact effectively with staff and passengers. Attention to detail is vital for ensuring compliance with safety regulations. The ability to work under pressure in a fast-paced environment is essential. A proactive approach to problem-solving and a willingness to learn are crucial for success in this role. The candidate should demonstrate reliability, punctuality, and a commitment to maintaining a high standard of service.
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  • 0 - 1 yrs
  • 9.0 Lac/Yr
  • Ranchi
Air Ticketing Airline Operations Hostess Activities Personality Development Aviation Hospitality Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Grooming Basic Computer Skills
We are looking for a dedicated Airline Customer Service Executive to join our team in Ranchi. In this role, you will be the first point of contact for our customers, providing assistance and ensuring a positive travel experience.**Key Responsibilities:**- **Customer Assistance:** Respond to customer inquiries over phone and email, helping them with flight bookings, cancellations, and changes to their travel plans.- **Problem Resolution:** Address and resolve customer complaints efficiently, ensuring their concerns are handled with care and professionalism.- **Flight Information:** Provide up-to-date information about flight schedules, delays, and airport services, ensuring customers feel informed and supported.- **Check-In Support:** Assist passengers during the check-in process, guiding them through the necessary steps and ensuring a smooth experience.- **Documentation Management:** Handle and organize customer documentation related to travel, including tickets and boarding passes, while maintaining confidentiality.- **Team Collaboration:** Work closely with other departments to ensure seamless service delivery and enhance the overall customer experience.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers and resolving issues effectively.- **Customer-Oriented Approach:** A genuine passion for helping customers and a commitment to providing excellent service is crucial.- **Problem-Solving Ability:** You should be able to think quickly on your feet and find solutions to customer challenges.- **Attention to Detail:** Accuracy in handling customer documentation and information is important in this role.- **Team Player:** Ability to work well within a team and contribute to a positive working environment.- **Adaptability:** Willingness to learn and adapt to new processes, as well as handle a fast-paced work environment.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
As an Airport Operations Executive, you will play a crucial role in ensuring smooth airport operations. You will work in a fast-paced environment and collaborate with various teams to enhance the travel experience for passengers. Your responsibilities will include:- **Passenger Assistance**: You will provide support and guidance to passengers at various checkpoints, helping them with inquiries and ensuring they have a comfortable travel experience.- **Check-In Support**: Assist passengers during the check-in process, ensuring they have all necessary documents and are informed about their flight details.- **Baggage Handling Coordination**: Work with baggage services to ensure that passengers' luggage is handled efficiently and safely, including tracking and resolving any lost baggage issues.- **Safety and Security Compliance**: Help maintain safety and security protocols at the airport by monitoring activity and reporting any suspicious behavior to management.- **Collaboration with Teams**: Coordinate with other airport staff, including ground crew and airline representatives, to ensure operations run smoothly and efficiently.To succeed in this role, you should have:- **Strong Communication Skills**: Clear and effective communication is essential for interacting with passengers and colleagues.- **Attention to Detail**: You will need to pay close attention to procedures and regulations to ensure compliance and safety.- **Problem-Solving Ability**: Being able to quickly address and resolve issues that may arise during airport operations is important.- **Team Player Attitude**: You should be willing to work collaboratively with others to achieve common goals in a busy environment.Overall, a positive attitude and a willingness to learn will contribute significantly to your success as an Airport Operations Executive.
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Ground Staff Jobs For 10th Pass Freshers

Aviation Job Placement Company

  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Chennai
Computer Operator Ticketing Executive Passport Checking Ticket Booking Ticket Checking Staff Airport Ground Staff
Urgent Hiring For Ground Staff Interview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - ChennaiWork Experience - Fresher & 1 Year
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Ground Staff Fresher

Aviation Job Placement Company

  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Guwahati
Passport Checking Ticket Checking Staff Computer Operator Customer Care Back Office Processing Ticketing Executive
Urgent Hiring For Ground Staff Interview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - GuwahatiWork Experience - Fresher & 2 Years
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Nagpur
Data Entry Operator Back Office Assistant Computer Operator Ticketing Executive Air Hostess Passport Checking Ticket Booking Ticket Checking Staff Customer Care
Urgent Hiring For Air-Ticketing Interview Timing - 10am to 6pmSalary Package 30k to 35kJob Location - NagpurWork Experience - Fresher & 2 Years
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Mumbai
Air Ticketing Executive Ground Staff Ground Operation Cabin Crew Airport Manager Air Hostess Flight Attendant Admin Accounts Administrative Executive Air Cargo Aircraft Maintenance
As an Airport Ticketing Executive, you will play a vital role in ensuring that passengers have a smooth and pleasant travel experience. Your primary responsibilities will include the following:- **Ticket Booking and Issuance**: You will assist customers in booking flight tickets by providing accurate information and processing their requests promptly.- **Customer Assistance**: You will greet and guide passengers, addressing their queries and concerns regarding flights, baggage, and travel policies.- **Managing Reservations**: You will update and manage customer bookings, ensuring all details are correct and any changes are properly communicated.- **Payment Processing**: You will handle payments for ticket purchases, ensuring that all transactions are processed securely and efficiently.- **Coordination with Airlines**: You will communicate with various airlines to resolve issues related to ticketing, schedules, and cancellations.- **Maintaining Records**: You will keep accurate records of all transactions and customer interactions to ensure compliance with airline policies.For this role, candidates should have a minimum education level of a 10th pass. Experience in a customer service role is preferred, but not required, making this position suitable for freshers as well as experienced individuals. You should possess strong communication skills, a friendly demeanor, and the ability to handle stressful situations calmly. Attention to detail and a customer-centric attitude are essential. Proficiency in basic computer skills is also required to manage ticketing systems effectively.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Ahmedabad
Air Ticketing Executive Ground Staff Ground Operation Cabin Crew Airport Manager Air Hostess Flight Attendant Admin Accounts Administrative Executive Air Cargo Aircraft Maintenance
As an Air Ticketing Executive, you will play a key role in supporting travelers with their ticketing needs. Your main responsibilities will include:- **Booking Flights:** You will handle flight reservations for customers, ensuring they receive the best options based on their preferences and schedules. - **Issuing Tickets:** Once bookings are confirmed, you will issue electronic tickets and ensure all details are accurate, preventing any issues during travel.- **Customer Assistance:** You will provide assistance to customers with inquiries regarding flight details, fares, and policies, ensuring a high level of customer service.- **Handling Cancellations and Changes:** You will manage any changes or cancellations that customers request, processing these updates efficiently while adhering to airline policies.- **Maintaining Records:** You will keep accurate records of all transactions and customer communications to ensure compliance and provide excellent follow-up support.- **Coordinating with Airlines:** You will liaise with various airlines to confirm availability, handle issues, and keep up to date with flight schedules and fares.To succeed in this role, you should have strong communication skills and a customer-focused approach. Attention to detail is essential as you will be handling sensitive information and ensuring accuracy in bookings. A positive attitude and the ability to work under pressure are valued, as you may need to solve problems quickly. Familiarity with ticketing software or systems will be advantageous, although training can be provided for candidates with the right attitude.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Hyderabad
Air Ticketing Executive Ground Staff Ground Operation Cabin Crew Airport Manager Air Hostess Flight Attendant Admin Accounts Administrative Executive Air Cargo Aircraft Maintenance
As an Airport Ticketing Executive, you will play a vital role in ensuring passengers have a smooth experience at the airport. Your responsibilities will include:- **Ticket Sales**: Assist customers in booking their airline tickets, providing information on flight options, prices, and schedules.- **Customer Service**: Address passenger inquiries, resolve issues, and provide support related to bookings, check-ins, and luggage.- **Airline Coordination**: Work closely with airline representatives to ensure timely updates on flight schedules and seating availability.- **Documentation Checks**: Verify passenger identification and travel documents before issuing tickets to ensure compliance with airline regulations.- **Payments Processing**: Handle payment transactions for ticket purchases securely and efficiently, including cash, card, or online payments.- **System Management**: Utilize computer systems and booking software to enter and update customer information and manage ticketing records accurately.- **Reporting**: Maintain records of ticket sales and customer interactions to assist in reporting and improving service quality.Ideal candidates for this position should possess strong communication skills, both verbal and written, enabling effective interaction with passengers. Attention to detail is crucial to manage bookings accurately. You should be comfortable using computers and technology for ticketing processes. Strong problem-solving abilities will help you handle customer complaints efficiently. Previous experience in customer service or a similar role is beneficial but not necessary, as training will be provided. A positive attitude and a willingness to learn are essential for success in this role.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airport Operation Airline Operations Airline Customer Service Passenger Handling
Airport Operations Executive - KolkataLocation: Kolkata, West BengalJob Type: Full-TimeDepartment: Airport Customer ServiceJob DescriptionWe are seeking enthusiastic, customer-focused, and professional individuals to join our team as Airport Customer Service Associates. The role involves assisting passengers throughout their airport journey, ensuring a smooth travel experience, and maintaining high standards of customer service.Key ResponsibilitiesWelcome and assist passengers at the airport terminal.Provide information regarding flights, boarding gates, and airport facilities.Support check-in and boarding procedures.Verify passenger travel documents when required.Handle customer inquiries and resolve concerns professionally.Assist passengers with baggage-related queries.Provide special assistance to elderly passengers, families, and travelers with special needs.Coordinate with airline and airport teams to ensure efficient passenger service.Maintain compliance with airport safety, security, and customer service standards.Eligibility CriteriaMinimum Qualification: Higher Secondary (10+2) Pass.Graduates are encouraged to apply.Good communication skills in English and Hindi.Basic computer knowledge.Strong interpersonal and customer service skills.Ability to work in rotational shifts.Gender Male & Female Candidates Can ApplySalary Package Annual Salary: 2.75 Lakh - 3.75 Lakh Per Annum(Based on qualifications, skills, interview performance, and experience)Required SkillsExcellent communication skillsCustomer service orientationPositive attitude and professional appearanceTeamwork and coordinationProblem-solving abilityTime management skillsCareer GrowthCustomer Service Associate Senior Customer Service Associate Passenger Service Executive Airport Operations Executive Airport Duty ManagerJoin the aviation industry and help create a seamless and memorable travel experience for passengers while building a rewarding career in airport operations and customer service.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Dimapur
Ground Handling Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Cargo Handling Personality Development Airport Cargo Ground Management Google API Good Communication
We are looking for a dedicated Ground Staff Executive to join our team in Dimapur. This entry-level position is ideal for candidates with a passion for the aviation industry who have completed their 12th grade.Key Responsibilities:1. **Passenger Assistance**: You will be responsible for greeting and assisting passengers during check-in, boarding, and throughout their travel journey, ensuring a smooth and pleasant experience.2. **Baggage Handling**: You will manage the safe loading and unloading of baggage, ensuring that all luggage is handled with care and delivered to passengers efficiently.3. **Customer Service**: You will provide information regarding flight schedules, gate numbers, and any other inquiries, demonstrating excellent communication skills to enhance customer satisfaction.4. **Safety and Security Checks**: You will participate in security and safety protocols, ensuring compliance with airline regulations and helping to maintain a safe environment for both passengers and staff.5. **Team Collaboration**: You will work closely with other ground staff and departments to ensure operations run smoothly and efficiently, fostering good teamwork and cooperation.Required Skills and Expectations:Candidates should possess strong interpersonal skills to interact effectively with passengers and colleagues. Attention to detail is essential for ensuring accuracy in baggage handling and passenger service. A positive attitude, punctuality, and the ability to work in a fast-paced environment are crucial for success in this role. Basic computer literacy will also be important for daily tasks and communication.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Bokajan Karbi Anglong
Ground Staff Activities Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Google API Good Communication Ground Handling Cargo Handling Personality Development Airport Cargo
As a Ground Staff Executive in Bokajan, Karbi Anglong, you will play a vital role in ensuring smooth airport operations. This position is suitable for individuals with little to no experience and requires a minimum educational qualification of 12th grade.Key responsibilities include providing excellent customer service by assisting passengers with check-in procedures, handling luggage, and ensuring that all safety protocols are followed. You will be responsible for coordinating with various teams to maintain efficient operations and addressing any passenger queries or concerns promptly.Another important duty involves performing routine inspections of the terminal and equipment to maintain a clean and safe environment. Assisting with the boarding process and ensuring that all necessary documentation is handled correctly will also be part of your role. Additionally, you will need to handle any unexpected situations efficiently to ensure a pleasant travel experience for all passengers.To succeed in this position, you should possess strong communication skills to interact effectively with passengers and team members. A friendly attitude and a customer-centric approach are essential for providing a positive experience. You should also be detail-oriented and capable of multitasking in a fast-paced environment. A willingness to learn and adapt quickly will help you thrive as a valuable member of our ground staff team.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Hyderabad
Ground Staff Ground Operations Staff Airport Executive Airport Representative Airport Manager Air Ticketing Executive Airport Guest Relationship Executive Passport Checking Officer Cabin Crew Cabin Attendant
We are looking for dedicated Airport Ground Staff to join our team in Hyderabad. This role is open to candidates with 0 to 6 years of experience and requires a 12th-grade education. The position is full-time and will be based at the airport.**Key Responsibilities:**- **Check-in Assistance**: Help passengers with the check-in process, ensuring they receive their boarding passes and luggage tags efficiently.- **Baggage Handling**: Safely manage passengers' luggage, ensuring it is loaded and unloaded from aircraft correctly to avoid damage or loss.- **Customer Service**: Provide excellent support to passengers by answering questions, addressing concerns, and assisting with any special requests during their airport experience.- **Boarding Support**: Oversee the boarding process by checking tickets and ensuring passengers board the aircraft in an organized manner.- **Ground Operations Coordination**: Work closely with various teams, including flight crews and security, to facilitate smooth airport operations.**Required Skills and Expectations:**Ideal candidates should possess strong communication skills to interact effectively with passengers. A friendly and approachable demeanor is crucial for providing exceptional customer service. Attention to detail is necessary for ensuring accurate baggage handling and compliance with airline policies. The ability to work under pressure in a fast-paced environment is essential, as the airport setting can be hectic. A team-oriented approach is important, as ground staff often collaborate with different departments to ensure a seamless travel experience for passengers. Candidates should also be able to work flexible shifts, including weekends and holidays, to accommodate flight schedules.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Nagpur
Ground Staff Ground Operations Staff Airport Executive Airport Representative Airport Manager Air Ticketing Executive Airport Guest Relationship Executive Passport Checking Officer Cabin Crew Cabin Attendant
We are looking for dedicated Airport Ground Staff to join our team in Nagpur. This position is suitable for individuals with 0 to 6 years of experience and requires at least a completion of 12th grade. **Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, boarding, and disembarking procedures, ensuring a smooth and efficient travel experience.- **Baggage Handling:** Manage the loading and unloading of luggage, ensuring all bags are handled safely and delivered to the correct destinations.- **Ticketing Support:** Assist passengers with ticketing queries and provide information regarding flight schedules, gate changes, and other travel-related inquiries.- **Customer Service:** Provide excellent customer service by addressing passenger concerns, complaints, and feedback in a professional manner.- **Safety Compliance:** Follow all safety regulations and procedures to ensure the security of passengers and the airport environment.Required skills and expectations include:- **Communication Skills:** Strong verbal communication skills are essential for interacting with passengers and team members effectively.- **Teamwork:** Ability to work well in a team-oriented environment, supporting colleagues to achieve common goals.- **Problem-Solving Skills:** Quick thinking and the ability to resolve issues as they arise, maintaining a positive experience for passengers.- **Attention to Detail:** A careful approach in handling baggage and following procedures to ensure accuracy and safety.- **Flexibility:** Willingness to work in shifts, including weekends and holidays, to meet the operational needs of the airport.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Hyderabad
Air Ticketing Executive Ground Staff Cabin Crew Flight Steward Air Hostess Flight Attendant Aircraft Maintenance Air Cargo Airport Representative
Ground Staff are responsible for managing passenger services and ensuring smooth airport operations before, during, and after flights. They assist passengers with check-in, boarding, baggage handling, and provide support to ensure safety, comfort, and efficiency at the airport. Key Responsibilities: Passenger Handling:Assist passengers during check-in and boarding processesVerify travel documents (tickets, ID, visa)Issue boarding passes and baggage tagsProvide information about flight schedules, delays, and gates Baggage Handling:Ensure proper tagging and handling of luggageAssist with lost, delayed, or damaged baggage claimsCoordinate with baggage services team Boarding & Departure:Guide passengers to boarding gatesMake announcements for boarding and flight updatesEnsure smooth and timely boarding procedures Customer Service:Handle passenger queries and complaints professionallyAssist elderly passengers, children, and passengers with disabilitiesProvide special assistance services (wheelchairs, priority boarding) Safety & Security:Follow airport safety regulations and security protocolsReport suspicious activities or safety concernsCoordinate with security personnel when required Coordination:Work with airline crew, ground handling agencies, and airport authoritiesEnsure compliance with airline policies and aviation standards Qualifications:Minimum: 12th Pass or GraduateDiploma/Certification in Aviation / Hospitality / Travel & Tourism (preferred) Experience:Freshers can apply0-3 years experience preferred in aviation, hospitality, or customer service Skills Required:Excellent communication and interpersonal skillsCustomer service orientationProblem-solving abilityBasic computer knowledgeAbility to work in a fast-paced environmentTeamwork and coordination skillsProfessional appearance and grooming Technical Skills:Basic computer systems for check-in and boardingKnowledge of airline procedures and airport operationsFamiliarity with boarding systems and passenger handling software Working Conditions:Rotational shifts (including nights, weekends, and holidays)Standing for long hoursAirport-based work environment Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 30,000 - 1,00,000+ per month
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