Administrative Skills Job Vacancies in Bhosari MIDC

Minimum office attendance should be 95%2 Candidate is responsible for NPS score target as per RIPLChecking and monitoring the cleanliness housekeeping in all reception area/CustomerLounge4 Greeting to all reported customers, guiding them to wait if service advisor are busy.s Maintaining the Service Tracker at vehicle reception of reported customer6 Preparations of repair order bunch/ICM consultations7 My Renault Download in customer mobile; Penetration target-35%8 Collect Instant feedback & punch in DMS and IFC tab and take customer lounge feed back9 Repair Order verifications10 Additional SDR data calling11 Sharing of reports12 Maintaining the KPI's as per the Care 2.0 target for IFC,MYR

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)Greet and welcome guestsAnswer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesReceive letters, packages etc. and distribute themPrepare outgoing mail by drafting correspondence, securing parcels etc.Check, sort and forward emailsMonitor office supplies and place orders when necessaryKeep updated records and filesMonitor office expenses and costsTake up other duties as assigned (travel arrangements, schedules etc.)Requirements and skillsProven experience as front desk representative, agent or relevant positionFamiliarity with office machines (e.g. fax, printer etc.)Knowledge of office management and basic bookkeepingExcellent knowledge of MS Office (especially Excel and Word)Strong communication and people skillsGood organizational and multi-tasking abilitiesProblem-solving skillsCustomer service orientationHigh School diploma; additional qualifications will be a plus