Voice Process Job Vacancies in Nehru Place

1. Customer InteractionMake outbound or receive inbound calls to/from customers in Tamil.Answer customer queries, resolve complaints, and provide information about products or services.Handle calls professionally and ensure customer satisfaction.2. Sales and PromotionPromote products or services to potential customers over the phone.Explain the features and benefits of the offerings in a clear and persuasive manner.Convert inquiries into sales by building trust and understanding customer needs.3. Lead Generation and Follow-UpGenerate leads through cold calling or follow-up on existing leads.Maintain and update customer databases with accurate and up-to-date information.Follow up with customers to ensure retention and satisfaction.4. Problem SolvingIdentify customer concerns and provide solutions effectively.Escalate unresolved issues to the appropriate department for further assistance.5. Record Keeping and ReportingMaintain call logs and update records of customer interactions.Prepare daily/weekly reports on call performance, leads, and sales achievements.6. Language ProficiencyCommunicate fluently in Tamil to cater to Tamil-speaking customers.If required, use basic English or other languages to assist non-Tamil-speaking customers.7. Adhering to GuidelinesFollow company scripts, policies, and procedures during customer interactions.Comply with confidentiality and data protection regulations.8. Upselling and Cross-SellingIdentify opportunities to recommend additional products or services.Build rapport with customers to increase sales opportunities.9. Handling ComplaintsAddress and resolve customer grievances with patience and empathy.Maintain a calm and polite demeanor during challenging interactions.10. Training and Self-ImprovementAttend training sessions to stay updated on product knowledge and telecalling techniques.Continuously improve communication and persuasion skills.Skills RequiredFluency in Tamil (spoken and written).

Telecaller Responsibilities:Studying the details of each offering and remaining abreast of updates to these offerings.Obtaining and updating lists of individuals' contact details.Calling active and budding clients to encourage the purchase of items.Addressing clients' uncertainties, grievances, and suggestions on time.Noting important details of each conversation.Communicating verbal acceptances of offers to our sales team for closing.Recording all successful and unsuccessful attempts to close sales.Attending regular team meetings to clarify progress and performance-related expectations.Conducting each of your functions with the utmost respect, regardless of others' dispositions.

Prior experience in Overseas Education / Immigration / Sales, Counseling.Ability to communicate effectively and concisely to customers.Excellent problem-solving and customer service skills.Familiarity with computers and the internet.Sales oriented and target driven attitude.Outgoing and positive with a passion to learn and growTeam skills and strong relationship building skills.

INTERNATIONAL VOICE PROCESS1. Should have fluent communication skills2. Great interpersonal skills3. Oral and written communication4. Experience in sales will be prior5. Should have convincing skills6. Should know how to work as a team7. Should be flexible enough to adapt to any environment or changes happening in the sector8. Highly motivated towards sales9. Ability to work in a team or individually as and when required10. Make calls to customers to explain them the services provided by our clients and generate potential sales leads.

We are looking for enthusiastic BPO Call Center Associates who are proficient in Hindi and English to join our team. This full-time position allows you to work from the comfort of your home, providing excellent customer service and support.The key responsibilities of the role include:1. Handling Customer Calls: You will be responsible for receiving and managing inbound calls from customers, addressing their queries, and providing accurate information in a friendly manner.2. Resolving Issues: Your primary objective will be to understand customer concerns, offer appropriate solutions, and ensure customer satisfaction while maintaining a positive experience.3. Documenting Interactions: After each call, you will need to record relevant details and actions taken in our system, which helps us keep track of customer interactions and improve our services.4. Collaborating with Team Members: You will work closely with your colleagues and supervisors to share insights and strategies to enhance team performance and meet targets.To succeed in this role, you should possess strong communication skills in both Hindi and English. You should be patient, empathetic, and able to handle difficult situations calmly. Basic computer knowledge is essential, as you will be using software tools to manage calls and records effectively. Being a team player and having a positive attitude are also important for this position. If you are a 12th pass and eager to start your career in the BPO industry, we encourage you to apply.

We have vacant of 100 customer support voice process Jobs in Noida Sector 16,Inbound Customer Service, Experience Required : 1 Year Educational Qualification : Other Bachelor Degree Skill Inbound Customer Service etc.Kotak Mahindra Bank is Hiring for Customer Support Inbound Calling Process Drive Details: -Timing - 11 : 30 AM to 4 PM ( 5th Feb,Monday )Contact Person - Vitin KumarVenue : 22nd Floor Kotak Corporate office, Plot No, 1, Delhi Noida Direct Flyway, Central Auto Market, Block C, Block B, Sector 16, Noida, Uttar Pradesh 201301Role : Customer Care support (Inbound calling)Salary : 3.25 LPA - 4.50 LPA

As a BPO Non Voice Process Executive, your primary responsibility will be to handle various backend processes that do not involve direct communication with customers. You will work in a fast-paced office environment and contribute to the teams success through efficient data management and processing tasks.Key Responsibilities:- Data Entry: Accurately enter data into the companys database to ensure information is organized and easily accessible for future reference.- Documentation: Review and manage documentation, ensuring that all required documents are complete and correctly filed.- Report Generation: Prepare and generate routine reports based on the data processed, assisting management in making informed decisions.- Quality Checks: Conduct regular quality checks of data to maintain accuracy and identify any discrepancies that need correction.- Process Improvement: Suggest improvements in the current processes to enhance efficiency and productivity within the team.Required Skills and Expectations:Candidates should have at least a 12th-grade education. Previous experience in non-voice processes is preferred but not mandatory. You must possess strong attention to detail and the ability to work effectively in a team setting. Basic computer skills, including proficiency in Microsoft Office, are essential. You should have good problem-solving skills and the capability to manage time effectively to meet deadlines. A positive attitude and willingness to learn are also crucial for success in this role.

Job Openings for 100 Voice process executive Jobs for Freshers in Noida Sector 2, having Educational qualification of : Higher Secondary, Secondary School, B.A, B.Sc with Good knowledge in Back Office Executive, Back End Processing etc.

Job Openings for 100 Non Voice Process Executive Jobs for Freshers in Noida Sector 2, having Educational qualification of : Higher Secondary, Secondary School, B.A, B.Sc with Good knowledge in Back Office Executive, Back End Processing etc.

Excellent communication skills candidates for Top BPOs inLocation Noida.Graduate fresher/undergrad experience can applyWork from office9:30 to 6:30 shiftsimmediate joinersSalary Up to 15K as per skill setCall Vishal HR - +91 89206 18301

Selling of financial Products/Insurance/Loans leads given by the companySubmit sales orders in an accurate mannerInterested leads will be provided by the companyPrefer outbound/Inbound salesQualification - 12th Pass/ GraduateJob location - Noida

As an International Voice Process Executive, you will be responsible for handling customer interactions and providing support in a professional manner. Your role will involve communicating with clients from various countries, ensuring their queries are resolved efficiently.

BPO Non-Voice Fresher jobs in Delhi NCR are great opportunities for 12th pass candidates who want to start a career in the BPO/ service industry without handling phone calls. These roles are offered by business process outsourcing companies, customer support firms, e-commerce businesses, IT service providers, and corporate offices. No prior experience is required freshers are welcome and training is usually provided by the employer.