Telecaller Job Vacancies in Nehru Place

We are looking for a dedicated Tele Caller to join our team in Nehru Place. The ideal candidate will have 1 to 3 years of experience and a Bachelors degree (B.A). This is a full-time position, and we invite female applicants to apply.**Key Responsibilities:**- **Making Outbound Calls:** Engage potential customers by calling them to provide information about our services and offerings, aiming to generate interest and inquiries.- **Responding to Customer Queries:** Handle incoming questions from customers, providing accurate and timely responses to ensure customer satisfaction.- **Maintaining Records:** Keep detailed notes of each call, noting customer feedback, inquiries, and any follow-up actions needed, ensuring effective tracking of communications.- **Scheduling Appointments:** Coordinate and set up meetings between potential clients and the sales team to facilitate further discussions on business opportunities.- **Follow-up Calls:** Regularly reach out to potential leads who have shown interest but have not yet made a decision, keeping our services top of mind.**Required Skills and Expectations:**- Excellent communication skills: The candidate should be fluent in English and possess strong verbal skills to engage effectively with customers.- Good listening skills: The ability to understand customer needs and respond appropriately is crucial for success.- Basic computer skills: Familiarity with MS Office and CRM software is preferred for managing records and scheduling.- Goal-oriented mindset: The ideal candidate should be motivated to meet daily call targets and contribute positively to team goals.- Professional demeanor: A friendly and approachable attitude is essential for building rapport with clients and ensuring a positive experience during calls.

Telecaller Responsibilities:Studying the details of each offering and remaining abreast of updates to these offerings.Obtaining and updating lists of individuals' contact details.Calling active and budding clients to encourage the purchase of items.Addressing clients' uncertainties, grievances, and suggestions on time.Noting important details of each conversation.Communicating verbal acceptances of offers to our sales team for closing.Recording all successful and unsuccessful attempts to close sales.Attending regular team meetings to clarify progress and performance-related expectations.Conducting each of your functions with the utmost respect, regardless of others' dispositions.

Tamil Telecaller

We are looking for 4 Tellecaller Posts in Greater Kailash, Nehru Place, with deep knowledge in communication and Required Educational Qualification is : Higher Secondary,Secondary School

Tele calling sale executive,Should be knowledge of Mail, MS office, internet etcshould be good communication

We are looking for an imaginative individual with good people skills to interact with our clients.We are hiring for CCE profile for our Premium Voice process, where your job will require interacting with customers over the Call.eligibility:the candidate must be familiar with Hindi and english language.should be comfortable in english and hindi speakingshould have good emotional intelligence

Tele CallingCold CallingTelesalesInside SalesSales Executive

People with good communication skills.People who knows the smart work.we are offering CRM and SALES MANAGER POST.WE need a person who can handle a team of 20 people

should have knowledge about the different categories of loansshould be able tohandle the inbound callsshould be able to understand the needs of the customerprobing the clients.

Work from home BPO / tellecalling job Salary: 17000-25000 per monthContact HR on whatsapp now

1. Customer InteractionMake outbound or receive inbound calls to/from customers in Tamil.Answer customer queries, resolve complaints, and provide information about products or services.Handle calls professionally and ensure customer satisfaction.2. Sales and PromotionPromote products or services to potential customers over the phone.Explain the features and benefits of the offerings in a clear and persuasive manner.Convert inquiries into sales by building trust and understanding customer needs.3. Lead Generation and Follow-UpGenerate leads through cold calling or follow-up on existing leads.Maintain and update customer databases with accurate and up-to-date information.Follow up with customers to ensure retention and satisfaction.4. Problem SolvingIdentify customer concerns and provide solutions effectively.Escalate unresolved issues to the appropriate department for further assistance.5. Record Keeping and ReportingMaintain call logs and update records of customer interactions.Prepare daily/weekly reports on call performance, leads, and sales achievements.6. Language ProficiencyCommunicate fluently in Tamil to cater to Tamil-speaking customers.If required, use basic English or other languages to assist non-Tamil-speaking customers.7. Adhering to GuidelinesFollow company scripts, policies, and procedures during customer interactions.Comply with confidentiality and data protection regulations.8. Upselling and Cross-SellingIdentify opportunities to recommend additional products or services.Build rapport with customers to increase sales opportunities.9. Handling ComplaintsAddress and resolve customer grievances with patience and empathy.Maintain a calm and polite demeanor during challenging interactions.10. Training and Self-ImprovementAttend training sessions to stay updated on product knowledge and telecalling techniques.Continuously improve communication and persuasion skills.Skills RequiredFluency in Tamil (spoken and written).