Voice Process Fresher Jobs in Ekkaduthangal

JOB RESPONSIBILITES ;* MANAGE OUTBOARD CALLS IN A TIMELY MANNER. * FOLLOW COMMUNICATION '' SCRIPTS '' WHEN HANDLING DIFFERENT TOPICS .* IDENTIFY CUSTOMER NEEDS , CLARIFY INFORMATION RESEARCH EVERY ISSUE AND PROVIDE SOLUTION AND/OR ALTERNATIVES .* SEIZE OPPORTUNITIES TO UPSELL PRODUCTS WHEN THEY ARISE .* BUILD SUSTAINABLE RELATIONSHIPS AND ENGAGE CUSTOMERS BY TAKING THE EXTRA MILE .* KEEP RECORDS OF ALL CONVERSATIONS IN OUR CALL CENTER DATABASE IN A COMPREHENSIBLE WAY .* MEET PERSONAL /TEAM QUALITATIVE AND QUANTITATIVE TARGETS. REQUIREMENTS AND SKILLS * PREVIOUS EXPERIENCE IN A CUSTOMER SUPPORT ROLE . * TRACK RECORD OF OVER - ACHIEVING QUOTA .* STRONG PHONE AND VERBAL COMMUNICATION SKILLS ALONG WITH ACTIVE LISTENING .* CUSTOMER FOCUS AND ADAPTABILITY TO DIFFERENT PERSONALITY TYPES.* ABILITY TO MULTI-TASK ,SET PRIORITIES AND MANAGE TIME EFFECTIVELY .* HIGH SCHOOL DEGREE .

Company Name :PROPEL FINWAYS INSRUANCE MARKETING PVT LTDJob Role: Telecalling ExecutiveGender: FemaleBoth Freshers and Experience Can ApplyQualify:Any degreeSalary :Fixed Salary + PF + ESI + IncentivesJob Location : Ekkatuthangal

Job title : Customer support executiveQualification : Diploma/ Any Graduate.Experience : 0-3 YearsLanguage : Good English + fluent in one or more regional languagesSoft skill Able to react effectively on call based on customer needs. Strong customer service focus. Objection handling. Convincing skills. Rapport building. Ability to clearly understand the Customer need. Customer orientation & centric. Excellent verbal communication skills. Ability to construct a grammatically correct . listening skill and accurate sentence during verbal Communication.Location: Ekkaduthangal ( Work from office only )Must be willing to relocate Chennai