Voice Process Fresher Jobs in Bangalore

We are seeking a motivated Voice Process Executive to join our team in Koramangala. This is a full-time position suitable for individuals with little to no experience, providing an excellent opportunity to develop skills in customer communication.**Key Responsibilities:**- **Customer Interaction:** Engage with customers through voice calls to understand their needs and provide accurate responses. This role focuses on enhancing customer satisfaction through effective communication.- **Problem Resolution:** Address customer queries and complaints efficiently. You will be responsible for ensuring that all issues are handled promptly and professionally.- **Data Entry:** Record and maintain accurate customer information and conversation details in our system. Attention to detail is important for managing customer data effectively.- **Feedback Collection:** Gather customer feedback after interactions to help improve services. Your insights will contribute to enhancing overall customer experience.- **Team Collaboration:** Work with team members to share ideas and strategies that improve performance and customer service standards.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills in English are essential. You should be able to convey information clearly and enthusiastically.- **Listening Skills:** Active listening abilities are crucial to understanding and addressing customer concerns effectively.- **Adaptability:** You should be open to feedback and willing to learn new processes, demonstrating flexibility in a dynamic work environment.- **Time Management:** Ability to manage your time efficiently, ensuring calls are handled promptly.- **Basic Computer Skills:** Familiarity with using computers and basic software for data entry is expected.This role is perfect for enthusiastic individuals eager to begin a career in customer service within a supportive team environment.

We are seeking a dedicated Telecaller Staff member to join our team in Bangalore. This full-time role is perfect for individuals looking to start their career in a dynamic environment. Applicants must have completed at least the 10th grade and be female. Key Responsibilities:1. **Making Calls**: You will be responsible for making outbound calls to potential customers. Your goal is to inform them about our products and services.2. **Customer Interaction**: Engage with customers in a friendly manner. Listen to their needs and answer any questions they may have, ensuring a positive experience.3. **Data Entry**: After each call, you will need to update customer information in our system for future reference. Accuracy is crucial in maintaining our records.4. **Follow-up Calls**: Conduct follow-up calls to check on leads and maintain contact with existing clients. This helps in building long-term relationships.5. **Feedback Collection**: Gather feedback from customers on their experiences. This information will help improve our services.Required Skills and Expectations:The ideal candidate should have excellent communication skills and a pleasant phone manner. Basic computer skills are necessary for data entry tasks. A positive attitude, willingness to learn, and the ability to handle rejection are essential for this role. Being a team player and having a good understanding of customer service are also important for success. If you are eager to learn and grow, this position may be the perfect opportunity for you.

Bulk Hiring -Voice ProcessHiring for Bank Process. Shift: 24/7 Rotational Rotational Week Off Languages: English + Hindi (Mandatory) Eligibility: Fresher & Experienced both can apply Immediate Joiners PreferredRoles & Responsibilities:* Handle customer queries related to banking products & services* Assist customers with account, card, and service-related requests* Explain banking products like credit cards, loans, and other services* Upsell banking products to customers and earn good incentives* Maintain service quality and achieve performance targets.

Greetings from [24]7We are pleased to inform you that we are currently hiring for the position of International Customer Service Executives for our esteemed client, [24]7.ai. Please find the detailed job description and requirements below for your reference and sourcing.Position DetailsRole: International Customer Service ExecutiveLocation: Marathahalli Shift: Full-time (Night Shift - US/Australia Process)Work Days: 5 Days a WeekWeek Offs: 2 Rotational Week OffsPerks: 2-Way Cab Facility ProvidedJob ResponsibilitiesHandle inbound and outbound calls and chat support for international customersProvide accurate resolutions and ensure customer satisfactionMaintain detailed and accurate records of customer interactionsEducation: Graduate / UndergraduateExperience: 0-3 yearsSkills: Excellent English communication skills (verbal & written)Other: Willingness to work in night shifts

As a Customer Support Executive in Bangalore, you will be the first point of contact for our customers, assisting them with inquiries and providing solutions to their issues. This full-time role is suitable for freshers with at least a 12th-grade education. Key Responsibilities:1. **Customer Interaction**: Engage with customers via phone, email, or in person to understand their concerns and provide clear answers.2. **Problem-Solving**: Identify issues faced by customers and offer appropriate solutions, ensuring a satisfactory resolution.3. **Record Keeping**: Maintain accurate records of customer interactions, concerns, and feedback for future reference.4. **Product Knowledge**: Stay updated on our products and services to provide informed guidance to customers.5. **Team Collaboration**: Work closely with other team members to ensure a cohesive approach to customer support and service delivery.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to convey information effectively. A friendly and patient attitude is essential to connect with customers. Basic computer proficiency is necessary, as you will use various software for managing customer interactions. Applicants should exhibit a willingness to learn and adapt in a dynamic environment. Being a team player and having the ability to handle stressful situations calmly will contribute to your success in this role.

Job Title: Tele Sales Executive (B2C) Company: Traders Circuit Location: Bangalore About the Role: We are looking for a dynamic and enthusiastic Tele Sales Executive to promote the Traders Circuit app and assist customers in making purchase decisions. The role involves direct interaction with potential users, explaining product benefits, and converting leads into customers. Key Responsibilities: Make outbound calls to potential customers and explain the features of the Traders Circuit app Promote app subscriptions and services to retail (B2C) clients Assist customers throughout the purchase journey and resolve their queries Build strong relationships with prospects and maintain follow-ups Achieve daily/weekly/monthly sales targets Maintain records of calls, leads, and conversions Coordinate with the internal team for smooth onboarding of customers Requirements: Female candidates preferred Excellent communication skills in Hindi and English (mandatory) Strong convincing and negotiation skills Basic understanding of sales and customer handling Comfortable with calling and handling B2C clients Freshers and experienced candidates can apply Preferred Skills: Prior experience in tele sales, app promotion, or customer support Interest in stock market/trading (added advantage) Target-driven and self-motivated Salary & Benefits: Fixed salary + attractive incentives Friendly and growth-oriented work environment Training and development opportunities Working Hours: 6 Days Working Day Shift

(Customer Support - Voice Process)Qualification: Any GraduateFresher or experiencedLanguage: Candidate should be fluent in English, and Hindi is mandatory Versant 46 Days working, day rotation, Sunday is a fixed day off Shift: 8 am to 8 pm for females and males Work from the Office> *CTC: 23,000/- per month for a fresher*> *Take home: 18,000/- per month for a fresher*> *CTC: Up to 25,000/- per month for experienced*> *Take Home: up to 20,700/-*

As a Customer Support Executive based in Bangalore, you will play a crucial role in ensuring customer satisfaction and handling queries effectively. This is a full-time position suitable for candidates with 0 to 6 years of experience, and a minimum educational requirement of a 10th pass.**Key Responsibilities:**- **Handle Customer Inquiries:** You will respond to customer questions and concerns through various communication channels such as phone, email, or chat, ensuring prompt and accurate assistance.- **Resolve Issues:** Your role will involve troubleshooting customer problems and providing solutions or escalating them to the appropriate department when necessary.- **Maintain Customer Records:** It is essential to document customer interactions and update their information in our system to keep accurate records.- **Provide Product Information:** You will inform customers about products and services, helping them make informed decisions and enhancing their overall experience.- **Follow-Up with Customers:** After resolving issues or providing assistance, you will follow up to ensure customer satisfaction and gather feedback for service improvement.**Required Skills and Expectations:**Candidates should possess excellent communication skills to effectively interact with customers. A friendly and patient attitude is essential for addressing concerns. Basic computer skills for data entry and software navigation are necessary. You should be a quick learner, able to understand product features and services easily. Problem-solving skills are important to provide efficient solutions. Finally, a commitment to teamwork and collaboration is expected to support your colleagues and contribute to a positive work environment.

We are looking for an enthusiastic Tele Caller to join our team in Bangalore. The ideal candidate will be responsible for engaging with customers over the phone to promote our products and services.**Key Responsibilities:**- **Make Outbound Calls:** Reach out to potential and existing customers to introduce our offerings and gauge their interest.- **Provide Information:** Clearly explain product features and benefits to customers, addressing any questions they may have.- **Maintain Customer Records:** Accurately record customer interactions and feedback using our system to ensure data is up to date.- **Follow Up on Leads:** Contact leads generated by the marketing team to convert them into sales and identify further opportunities.- **Achieve Targets:** Work towards meeting monthly call and sales targets set by management, contributing to overall team performance.**Required Skills and Expectations:**- **Effective Communication:** Strong verbal communication skills are essential for interacting with customers and explaining products clearly.- **Listening Skills:** Ability to listen actively to customer concerns and respond appropriately to their needs.- **Positive Attitude:** Maintain a cheerful and professional demeanor, fostering a friendly atmosphere during calls.- **Basic Computer Skills:** Familiarity with using computers for record-keeping and accessing customer information is necessary.- **Quick Learner:** Willingness to learn about new products and services quickly to provide accurate information to customers.This position is suitable for freshers with a minimum of 12th-grade education, eager to develop their skills in a full-time role.

Seeking for a new hiring team for our new process

Make calls to existing and potential donors to inform them about ongoing campaigns, fundraising drives, and specific projects.Encourage regular and one-time donations for various causes supported by the NGO.Engage with individuals interested in volunteering and explain the various ways they can contribute to the NGOs work.

Collection Executive As A Tele Collection Executive,Your Responsibilities Include Contacting Customer To Collect Overdue Payments, Negotiating Repayment Plans, And Maintaining Accurate Records Of Interactions.Stong Communication And Negotation Skills,Empathy,And The Ability To Handle Difficult Situations Are Crucial.Additionally, Youll Need To Adhere To Relevant Regulations And Work Towards Achieving Collection Targets While Maintaining A Positive Customer Experience.

We are looking for a female Tele Caller to join our team in Bangalore. This entry-level position is ideal for individuals with up to 3 years of experience and requires at least a 12th-grade education.As a Tele Caller, your key responsibilities will include making outbound calls to potential clients, presenting our products or services, and gathering customer information. You will also be responsible for addressing customer inquiries and resolving issues promptly to enhance customer satisfaction. Additionally, maintaining accurate records of calls and ensuring follow-ups are essential tasks to track progress and performance.To excel in this role, you should have strong communication skills, both verbal and written, to effectively convey information and engage with customers. A positive attitude and a friendly demeanor are important for building rapport over the phone. You should be detail-oriented, with the ability to document calls and update records accurately. Time management skills are also crucial, as you will be balancing multiple tasks and calls daily.While previous experience in telecalling or customer service is preferred, candidates with a strong willingness to learn and adapt will be considered. Proficiency in English and any regional language is an advantage. If you are enthusiastic, driven, and looking to start your career in a dynamic environment, we encourage you to apply.

We are looking for a Customer Support Executive to join our team in Koramangala. This is a full-time position and is ideal for candidates with 0 to 3 years of experience. The role focuses on helping customers and ensuring their satisfaction.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle questions and concerns from customers via phone, email, or chat, ensuring timely and accurate responses to enhance customer experience.- **Resolve Issues:** Identify customer problems and provide effective solutions quickly, maintaining a high level of professionalism.- **Document Interactions:** Record details of customer interactions and transactions in our database, ensuring that all information is accurate and up to date for future reference.- **Follow Up:** Proactively reach out to customers after their issues are resolved to ensure they are satisfied with the service provided.- **Collaborate with Team:** Work closely with other team members to improve processes and share insights that could enhance customer support.**Required Skills and Expectations:**Candidates should have good communication skills, both written and verbal, to effectively interact with customers. A strong understanding of customer service principles is essential. The ideal candidate should be patient, empathetic, and possess problem-solving abilities to address customer needs efficiently. Basic computer skills, including familiarity with office software and tools, are required. Being a team player and showing a willingness to learn and adapt in a fast-paced environment will contribute to success in this role.

Taking/Handling Inbound Customer calls, Outbound calls, Emails2. Listening to and understanding the customers requirements3. Provide product / service details & benefits to Customers4. Providing end to end solutions to the customer 5. Asking the correct questions probing and prompting the customer wherever required6. Timely and accurate capturing all the information given by the customer 7. Timely follow up with as per Escalation matrix till closure8. Staying current with knowledge of products/ processes & services 9. Ensure full adherence to all the quality parameters and SOP10. Cooperate with other Team members, SMEs and Team Leaders.11. Ensure 100% adherence to schedule12. Escalating the call to the team leader / manager, wherever desirable13. Handling irate / demanding customers where necessary, in a tactical manner

Role OverviewAs a Customer Support Executive, you will be the voice of Esyconnect.in. Your mission is to bridge the gap between job seekers and employers in Varanasi, ensuring a seamless experience on our portal. You-ll handle inquiries, resolve issues, and help users navigate our platform with ease.Key ResponsibilitiesUser Assistance: Respond to queries from job seekers and employers via phone, email, and chat.Onboarding: Guide new users through the registration and profile-building process on Esyconnect.in.Issue Resolution: Troubleshoot basic technical issues or account discrepancies efficiently.Feedback Loop: Collect user feedback to help our dev team improve the portal's features.Database Management: Maintain accurate records of customer interactions in our CRM.RequirementsCommunication: Fluent in Hindi and English (local dialect knowledge is a plus).Empathy: A patient, customer-first mindset with strong problem-solving skills.Tech-Savvy: Comfortable using web-based portals, Google Workspace, and basic CRM tools.Experience: 0-2 years in customer service (Freshers are welcome!).Apply on Esyconnect.in

As a Telecalling Executive in Nagarbhavi, Bangalore, you will be responsible for making outbound calls to potential customers to promote products or services. You will also handle incoming calls to address customer inquiries and resolve issues.Key Responsibilities:- Make outbound calls to prospective customers to generate leads or sales.- Handle incoming calls from customers to address inquiries, provide information, and resolve issues.- Maintain a database of customer information and interactions for follow-up purposes.- Meet daily call targets set by the supervisor.Required Skills and Expectations:- Excellent communication skills and a pleasant phone manner.- Ability to effectively persuade and influence customers.- Strong listening skills to understand customer needs.- Basic computer skills to update customer information and generate reports.- Ability to work independently and in a team environment.- Willingness to learn and adapt to new techniques and strategies in telecalling.

As a BPO Telecaller, your main responsibility will be to make outbound calls to potential customers and promote products or services. You will need to explain the product or service to customers and answer any questions they may have. Additionally, you will be required to update customer information in the database and maintain a high level of professionalism and customer service at all times.To excel in this role, you should possess excellent communication skills and be able to effectively convey information over the phone. A strong attention to detail is essential for accurately updating customer information. Additionally, you should be able to work well under pressure and meet sales targets. Prior experience in a similar role is preferred but not required. A positive attitude and willingness to learn and adapt to different situations are crucial in this fast-paced environment. A high school diploma or equivalent is required for this position.

The telesales role were we used to sell the Leads for insurance agencies. Outbound calls CRM database

As a Telesales Executive in our Jayanagar office in Bangalore, you will be responsible for making outbound calls to potential customers to promote our products or services. Your key responsibilities include persuading customers to purchase products, explaining features and benefits, and closing sales. You must have excellent communication skills, a persuasive manner, and the ability to handle rejection. Previous telesales experience is preferred but not required. A high school diploma or equivalent is necessary for this role. We are looking for a driven individual who is motivated by sales targets and enjoys interacting with customers over the phone.

We are seeking a motivated and enthusiastic Telecalling Executive to join our team in Bangalore. This role is ideal for candidates with 0 to 3 years of experience and who have completed their 12th grade education. Female candidates are preferred for this position.**Key Responsibilities:**- **Conduct Outbound Calls:** Make calls to potential customers to share information about our products and services, aiming to generate interest and leads.- **Engage with Customers:** Communicate effectively to understand customer needs, answer questions, and provide relevant solutions to enhance customer satisfaction.- **Maintain Call Records:** Document interactions accurately in our database to track progress and follow up with leads, ensuring all customer interactions are logged properly.- **Work Towards Targets:** Achieve daily and monthly calling targets and sales goals through persuasive communication skills and a strong understanding of our offerings.- **Provide Feedback:** Report any customer insights or feedback to the management team, helping to improve our services and approach.**Required Skills and Expectations:**Candidates should have excellent verbal communication skills in English and regional languages. A friendly and approachable demeanor is essential to build rapport with customers. Basic computer skills, including familiarity with MS Office and database entry, are important for maintaining accurate records. A willingness to learn and adapt in a fast-paced environment will contribute to your success in this role. Candidates should be goal-oriented, self-motivated, and ready to work full-time from the office in a team-oriented atmosphere.

Description : Collection executiveAs a Tele Collection Executive, your responsibilities include contacting customers to collectoverdue payments, negotiating repayment plans, and maintaining accurate records ofinteractions. Strong communication and negotiation skills, empathy, and the ability to handledifficult situations are crucial. Additionally, you'll need to adhere to relevant regulations andwork towards achieving collection targets while maintaining a positive customer experience.Location; HSR LayoutWalk-in Timings: 9:00 AM to 5:00 PMWorking Days: 6 days a weekAge Limit: 18 - 28 years

(Customer Support - Voice Process)Qualification: Any GraduateFresher or experiencedLanguage: Candidate should be fluent in English, and Hindi is mandatory Versant 46 Days working, day rotation, Sunday is a fixed day off Shift: 8 am to 8 pm for females and males Work from the Office> *CTC: 23,000/- per month for a fresher*> *Take home: 18,000/- per month for a fresher*> *CTC: Up to 25,000/- per month for experienced*> *Take Home: up to 20,700/-*