Telecalling Executive || Freshers & Experienced

Job Description

We are looking for a dedicated Telecaller Staff to join our team in R. T. Nagar. In this full-time role, you will engage with customers over the phone, offering assistance and information about our services.

**Key Responsibilities:**

- **Make Outbound Calls:** Reach out to potential and existing customers to discuss their needs and answer any questions they might have.

- **Provide Information:** Clearly explain our products and services to customers, ensuring they understand the benefits and features.

- **Record Customer Feedback:** Document customer responses and feedback accurately, helping us improve our services and customer experience.

- **Schedule Appointments:** Arrange meetings or calls with sales representatives for interested customers, ensuring a smooth transition in the sales process.

- **Maintain Customer Records:** Update and keep customer information in our database current and accurate for follow-up actions.

**Required Skills and Expectations:**

- Strong Communication Skills: You should have a good command of language and be able to express information clearly and effectively over the phone.

- Active Listening: Listen carefully to customer needs and concerns to provide appropriate solutions.

- Basic Computer Skills: Familiarity with operating computers and basic knowledge of software applications to maintain customer records.

- Positive Attitude: A friendly and enthusiastic demeanor is essential to build rapport with customers.

- Team Player: Ability to work well with others, contributing to a collaborative team environment.

If you are a proactive individual with a passion for customer service, we encourage you to apply!
  • Experience

    0 - 2 Years

  • No. of Openings

    5

  • Education

    12th Pass

  • Role

    Telecaller Staff

  • Industry Type

    Call Centre / BPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Age Limit

    19 - 25 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Laptop

About BetaCura Health

BetaCura is Indias leading B2B Organized company envisioned to provide integrated health care solutions to individual clients and other Healthcare Organizations with a core focus on cost effectiveness, data analytics, process digitalisation, technology enhancements and skills optimization.
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