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Ticketing Staff Job Vacancies in West Bengal

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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Kolkata
Customer Relationship Ticket Booking Air Ticketing
We are looking for Airport Ticketing Staff to join our team in Kolkata. This role involves assisting passengers with ticket reservations and providing excellent customer service. No prior experience is necessary, making it a great opportunity for recent graduates.Key Responsibilities:1. **Ticket Booking**: Assist customers in booking flight tickets, ensuring all details are accurate and complete.2. **Customer Service**: Provide information about flight schedules, baggage policies, and airport facilities, addressing any queries with professionalism and courtesy.3. **Check-In Support**: Help passengers during the check-in process, ensuring they have all necessary documentation and guiding them to their next steps.4. **Handling Payments**: Process payments for ticket sales and provide receipts, ensuring all transactions are handled accurately.5. **Coordination with Airlines**: Communicate with airlines to resolve any ticketing issues and stay informed about flight updates.Required Skills and Expectations:Candidates should have completed the 12th grade and possess strong communication skills to interact effectively with customers. Attention to detail is crucial for accurately managing ticket bookings and handling payments. A friendly and patient demeanor is essential for providing quality service, especially in busy airport environments. Basic computer skills to operate ticketing software and manage bookings efficiently are also required. Candidates should be willing to work in a fast-paced setting and adapt to various tasks throughout their shift.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Asansol
Customer Relationship Air Ticketing Ticket Booking
We are seeking a dedicated and motivated Airport Ticketing Executive in Kolkata. This entry-level position is ideal for individuals looking to start their career in the travel industry. You will play a key role in assisting passengers with ticket bookings and providing exceptional customer service.Key Responsibilities:1. Ticket Booking: Manage ticket reservations for domestic and international flights, ensuring accuracy and promptness in processing passenger requests.2. Customer Service: Provide excellent support to travelers by answering queries related to flight schedules, fares, and travel regulations, while maintaining a friendly and professional demeanor.3. Documentation: Assist in handling travel documents and ensure all necessary paperwork is completed correctly, including ticket confirmations and boarding passes.4. Issue Resolution: Address and resolve any issues that may arise with ticket bookings or customer inquiries, liaising with airlines and other service providers as needed.5. Coordination: Collaborate with team members and other departments to ensure smooth operations, maintaining effective communication throughout the process.Required Skills and Expectations:Candidates should have a minimum education of 10th grade and demonstrate strong communication skills, both verbal and written. A basic understanding of computers and ticketing software is essential, along with a keen attention to detail. Team players who can handle tasks efficiently in a fast-paced environment will succeed in this full-time office-based role. Previous experience is not required, but a passion for travel and customer service will be an added advantage.
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Freshers & Experience || Full Time || Domestic Ticketing Executive

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Ticket Booking Air Ticketing
As a Domestic Ticketing Executive, you will play a vital role in the travel industry by assisting customers with their travel needs. Your responsibilities will include:- **Booking Domestic Flights**: You will be responsible for making reservations for customers on various airlines, ensuring they get the best options based on their preferences and budget.- **Customer Assistance**: Providing support to customers for inquiries related to flight timings, availability, and pricing is essential. You'll need to respond to their questions promptly and courteously.- **Ticket Modifications and Cancellations**: You will handle changes to existing reservations, including cancellations and rescheduling, while following airline policies and procedures.- **Issuing Tickets**: Once bookings are confirmed, you will issue tickets accurately and ensure that all details are correct to avoid any travel issues for customers.- **Maintaining Records**: Its important to keep detailed records of all transactions and customer interactions, allowing for effective follow-up and reference for future bookings.To succeed in this role, you should possess excellent communication skills and a strong customer service orientation. Attention to detail is crucial for handling bookings and avoiding errors. A basic understanding of the travel industry and ticketing procedures will be beneficial. Ideally, you should be comfortable using computers and familiar with ticketing software. A positive attitude and the ability to work in a team will help you thrive in this fast-paced environment.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Ground Staff Airport Staff Air Ticketing Executive Cabin Crew Passport Checking Officer Guest Relationship Executive Front Desk Executive Administration Admin Executive Air Cargo Air Freight Air Traffic Control Flight Steward
We are looking for enthusiastic individuals to join our team as Ground Staff in Kolkata. This role is vital in ensuring smooth airport operations and providing excellent service to passengers. **Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, boarding, and other inquiries, ensuring a pleasant travel experience.- **Baggage Handling:** Manage and oversee the loading, unloading, and transportation of passenger luggage, maintaining efficiency and care.- **Check-In Procedures:** Verify passenger documents, issue boarding passes, and ensure all check-in requirements are met promptly.- **Support Team Operations:** Collaborate with other ground staff and departments to maintain effective communications and operations.- **Safety Compliance:** Follow all safety regulations and procedures, ensuring a safe environment for passengers and staff.- **Problem Resolution:** Address any passenger issues or complaints promptly and professionally, providing solutions where possible.**Required Skills and Expectations:**Candidates should have completed at least the 12th grade and possess strong communication skills. A friendly and approachable demeanor is essential for interacting with passengers. Basic computer skills are required to handle check-in and ticketing systems effectively. Candidates should demonstrate good teamwork abilities and be willing to work in a fast-paced environment. A strong focus on customer satisfaction and problem-solving skills will contribute to success in this role. Flexibility in working hours is expected, as shifts may vary. Previous experience is welcome but not mandatory; freshers are encouraged to apply.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
As an Air Ticketing Executive in Kolkata, you will assist customers with flight bookings, changes, and cancellations while providing exceptional service.Key Responsibilities:1. **Flight Reservations**: You will manage and process flight reservations, ensuring accuracy and timely confirmation for customers.2. **Customer Service**: Interact directly with clients to understand their travel needs, addressing any queries and providing solutions to enhance their experiences.3. **Ticket Issuance**: Prepare and issue electronic tickets while ensuring compliance with airline policies and regulations.4. **Fare Calculation**: Accurately calculate and communicate fares, taxes, and fees, ensuring clarity for customers before purchases.5. **Problem Resolution**: Facilitate solutions for customer issues, including refunds and itinerary changes, while keeping clients updated on progress.6. **Database Management**: Maintain and update customer records and transaction details efficiently for future reference.Required Skills and Expectations:Candidates must have completed their 12th grade and should possess strong communication skills to interact effectively with customers. Attention to detail is critical to ensure accurate ticketing and fare calculations. A basic understanding of airline industry practices will be an added advantage. Proficiency in basic computer applications promotes efficiency in managing bookings and customer interactions. A positive attitude and willingness to learn will contribute to your success in this role.
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  • 0 - 6 yrs
  • 7.0 Lac/Yr
  • Kolkata
Ground Operation Ground Management Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Hospitality Aviation Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Airport Cargo Aircraft Maintenance Airline Operations Airport Operation Steward Activities Air Hostess Activities Hostess Activities English Language Airport Ticketing Personality Development Basic Computer Skills Customer Service
We are looking for dedicated and motivated individuals to join our team as Airport Staff in Kolkata. This position requires commitment and the ability to work in a fast-paced environment. **Key Responsibilities:**- **Customer Service:** Assist passengers with check-in procedures, provide information about flights, and address any concerns they may have to ensure a pleasant travel experience. - **Baggage Handling:** Responsible for the efficient loading and unloading of luggage from aircraft, ensuring items are handled with care to avoid damage.- **Security Checks:** Conduct security screenings of passengers and their luggage to uphold safety regulations, ensuring all protocols are strictly followed.- **Coordinating with Airlines:** Collaborate with various airline representatives to facilitate smooth operations and assist in resolving any issues that may arise.- **Emergency Response:** Be prepared to respond to emergencies effectively, following established protocols to ensure passenger and staff safety.**Required Skills and Expectations:**Candidates should have a minimum of a 12th-grade education. We welcome applicants with 0 to 6 years of experience in customer service or related fields. Strong communication skills are essential to interact with passengers and team members. A positive attitude and the ability to work well under pressure are crucial. Punctuality and reliability are expected, as airport operations run on strict schedules. Flexibility to work varied shifts, including weekends and holidays, is important.
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  • Fresher
  • 3.8 Lac/Yr
  • Kolkata
Ticket Booking Air Ticketing Communication Basic Computer Skills Customer Care
We are looking for a motivated Domestic Ticketing Executive to join our team in Kolkata. This entry-level position is ideal for freshers who are eager to learn about the travel industry and provide excellent customer service.The key responsibilities of the Domestic Ticketing Executive include processing ticket bookings. You will assist customers with their travel plans, ensuring they have the necessary information and support. Communicating effectively with clients is essential to understand their requirements and offer suitable options. You will also handle ticket cancellations and refunds, ensuring that all transactions are processed accurately and efficiently. Additionally, maintaining records and databases related to bookings will be part of your daily tasks.Candidates for this role should possess strong communication skills, both written and verbal, to engage effectively with clients. Attention to detail is crucial, as you will need to carefully manage bookings and accurately record information. A good understanding of basic computer skills is necessary, as you will be using ticketing software and managing online platforms. We expect candidates to have a positive attitude and a willingness to learn, as well as the ability to work collaboratively in a team environment. Customer service skills are vital to ensure a pleasant experience for clients.If you are looking for a full-time job in the travel sector and meet the educational requirement of being a 12th pass, we encourage you to apply.If you have any quires, you can contact this Number- +91 8274869811 (Calling/ Send your CV this WhatsApp number)
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  • Fresher
  • 4.8 Lac/Yr
  • Kolkata
Airport Ticketing Airport Cargo
As an Air Ticketing Staff member in Kolkata, your role will involve providing excellent service to customers and efficiently managing ticketing processes. **Key Responsibilities:**- **Ticket Booking:** Handle customer requests for flight bookings, ensuring all details are accurate and comply with airline procedures.- **Customer Support:** Assist passengers with inquiries about flight schedules, fares, and travel options, providing friendly and helpful service.- **Data Entry:** Input and maintain accurate booking information in the system, ensuring all records are updated and error-free.- **Payment Processing:** Manage payment transactions securely and confirm bookings upon successful payment.- **Problem Resolution:** Address and resolve any issues that may arise with bookings or customer complaints in a timely manner.- **Coordination with Airlines:** Communicate with airlines regarding special requests and changes, ensuring smooth operations.**Required Skills and Expectations:**Candidates should possess strong communication skills, as they will interact with customers regularly. Attention to detail is crucial for maintaining accurate booking records and addressing customer needs effectively. Basic computer skills are required to manage ticketing software and data entry tasks. Freshers with a 10th-grade education are encouraged to apply. A proactive attitude and willingness to learn about the travel industry are essential. Male candidates are preferred for this position, and it is a full-time office-based job.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Kolkata
Air Ticketing Executive Ground Staff Airport Operation Ground Hostess Ground Handling Staff Ground Operations Staff Cabin Crew Air Cargo Executive Steward
An Air Ticketing Executive is responsible for booking airline tickets, managing reservations, issuing boarding passes, handling travel queries, and assisting passengers with ticket changes or cancellations. They ensure accurate ticketing, maintain travel records, and provide excellent customer service to travelers.3. Key ResponsibilitiesTicket Booking & ReservationsBook domestic and international flight tickets for customers.Use airline reservation systems such as GDS (Amadeus, Galileo, Sabre).Provide information about flight schedules, fares, and availability.Customer AssistanceAssist customers with ticket bookings, cancellations, and rescheduling.Handle passenger inquiries through phone, email, or in person.Guide customers about airline policies, baggage rules, and travel requirements.Ticket IssuanceIssue e-tickets and boarding passes.Verify passenger information and travel documents.Process ticket refunds and exchanges when required.Fare CalculationCalculate ticket fares, taxes, and additional charges.Provide the best available fare options to customers.DocumentationMaintain records of bookings and payments.Update passenger details in reservation systems.CoordinationCoordinate with airlines, travel agents, and airport staff.Assist with group bookings and corporate travel arrangements.4. Required SkillsExcellent communication and customer service skillsKnowledge of airline reservation systems (GDS)Basic computer skills (MS Office, booking software)Problem-solving abilityAttention to detailAbility to work under pressure5. Educational QualificationMinimum 12th pass or graduateDiploma or certification in Air Ticketing / Travel & Tourism (preferred)6. ExperienceFreshers can apply0-2 years experience in travel agency or airline ticketing preferred7. Work EnvironmentAirlinesTravel agenciesAirportsTour and travel companies8. Salary (India - Approx.)Fresher: 15,000 - 25,000 per monthExperienced: 30,000 - 50,000+ per month
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Computer Operator Ticketing Executive Passport Checking Air Hostess Human Resource Man Management Airport Ground Staff Customer Care Offline Data Entry
Urgent Hiring For Air-TicketingInterview Timing - 10 AM to 6 PmSalary Package - 30 k to 35 kSkills - Computer Operator Data Entry Back OfficeWork Experience - Fresher & 1 Year
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Howrah
Hospitality Customer Service Aviation Security Airline Operations Ground Staff Activities Airport Ticketing Aviation Direct Sales Cargo Handling Personality Development Basic Computer Skills
Requirement of Ground Staff JobsCall For Enquiry Mr. Pawan Singh TomarJob description ( Airport Ground Staff Job )Work Role:Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processes. Duties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operations. Staff also manage ticketing, boarding passes, and customer inquiries at the terminal. Professionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputation.Benefits: Company-provided accommodation near airport locations. Cab facility available for pick-up and drop across shifts. Daily meal allowance or in-shift meals provided. Comprehensive medical and insurance coverage for employees. Uniform and grooming support as per airline standards. Opportunities for career growth and skill development within the aviation sector. Intermediate or Equivalent Age 18 - 47 10th, 12th and Graduation Candidate RequiredResponsibilities Ticket Booking Support Flight Information Desk Booking Amendments Customer Query Handling Payment Processing The purpose of a Supervisor is to ensure the smooth and efficient running of operations at an airport. This involves overseeing the day-to-day running of the airport, managing staff, dealing with passenger queries and complaints, monitoring the airfield, and ensuring that all safety and security regulations are followed. The Airport Operations Supervisor is also responsible for liaising with other stakeholders such as airlines, suppliers, and government agencies to ensure the airport runs effectively. They must also work closely with their team to ensure that all operational goals are achieved. Assist in developing emergency response plans, and respond to emergency situations. Monitor airport operations, including traffic flow, baggage handling, and cargo operations.Role: Ground StaffIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Flight & Airport OperationsEducationUG: Any GraduatePG: Any Postgraduate10th & 12th Pass Candidate can also apply
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  • Fresher
  • 2.0 Lac/Yr
  • Dumdum Kolkata
Customer Service Air Ticketing Ground Staff Activities Ground Handling Aviation Security
We are hiring Airport Ground Staff for Passenger Service - Check-In Baggage Handling and Customer Assistance at airport terminals.Responsibilities -Passenger check - in boarding Customer service at Counter baggage scanning tag Printing helping passengers at Gates coordination with security airlines Eligibility- 12th pass to Graduate .Male Age - 18-32 Female Age - 18 -28 Fresher. Good Communication salary - + PF + ESIC . Location -Kolkata Airport How to Apply -Candidates can directly call HR SABINA (WhatsApp -9875616928)
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  • 1 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities Interpersonal Skills Hospitality Cabin Crew Activities Air Ticketing Airline Operations Ground Handling Hostess Activities Personality Development
Join our dynamic team in Kolkata as a cabin crew Staff Executive. In this role, you will support airport operations and ensure a smooth travel experience for customers.Key Responsibilities:1. **Customer Assistance**: Greet and assist passengers at the airport, helping them with check-ins, boarding, and other travel-related inquiries.2. **Baggage Handling**: Manage baggage check-in and ensure proper loading and unloading of luggage onto and from aircraft.3. **Documentation**: Verify passenger documents and assist with the completion of necessary paperwork related to travel.4. **Coordination**: Work closely with various departments to ensure timely flight departures and arrivals, assisting in troubleshooting issues as they arise.5. **Safety Compliance**: Follow all safety protocols and regulations to maintain a secure environment for both passengers and staff.Required Skills and Expectations:Candidates should possess good communication skills in both English and Hindi. You should be customer-oriented, with a friendly attitude and the ability to handle stressful situations calmly. Strong attention to detail is needed for various tasks such as document verification and baggage handling.As this is an entry-level position, we welcome female applicants with a 12th grade education, ready to start their careers in a vibrant work environment. You should be willing to work full time in the office setting and be flexible with varying shift timings.
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  • 0 - 6 yrs
  • 7.0 Lac/Yr
  • Kolkata
Air Ticketing Airport Ground Staff Ground Operation Ground Manager Airline Operations Airlines Executive Ground Staff Supervisor
- Assist with check-in operations: Help passengers check-in for their flights, issue boarding passes, and handle baggage check-in to ensure a smooth boarding process for all passengers.- Manage boarding process: Coordinate with airline crew to ensure passengers board the aircraft in an orderly and timely manner, while also assisting with any special needs or requests.- Provide customer service: Address passenger inquiries, resolve issues, and assist with any special requirements to ensure a pleasant experience for all travelers.- Monitor security procedures: Help ensure the safety and security of passengers by following all airport security protocols, including checking baggage and screening passengers as needed.- Maintain cleanliness: Keep the airport terminal and surrounding areas clean and organized to provide a pleasant environment for passengers and staff.Required skills and expectations:- Strong communication skills to effectively assist passengers and communicate with airline staff.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- Attention to detail to accurately check-in passengers, handle baggage, and ensure correct boarding procedures.- Customer service-oriented mindset to address passenger needs and provide assistance as required.- Ability to follow strict security protocols and ensure the safety of passengers and staff at all times.
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Fresher hiring for Air Ticketing Executive

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 6.5 Lac/Yr
  • Dumdum Kolkata
Air Ticketing Ticket Booking Customer Relationship
The Airport Ticketing Staff will be responsible for assisting customers with ticketing and check-in services at the airport in Dumdum, Kolkata. Key responsibilities include greeting passengers, checking and issuing tickets, processing payments, and providing information on flight schedules. The ideal candidate should have a 12th pass qualification and be a fresher with excellent communication and customer service skills. They should be detail-oriented, organized, and able to work efficiently in a fast-paced environment. Attention to detail, accuracy, and the ability to work well under pressure are essential for this role.
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  • Fresher
  • 8.5 Lac/Yr
  • Jalpaiguri
Air Ticketing Ground Manager Ground Staff Ground Hostess Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Executive Cabin Crew Airlines Cabin Crew
We are looking for Air Ticketing Staff to join our team in Jalpaiguri, India. As a freshers, your main responsibilities will include booking flights, issuing tickets, handling customer inquiries, and providing excellent customer service. You will need to have at least a 12th Pass education and be able to work full time in an office setting. Attention to detail, good communication skills, and the ability to work well under pressure are essential for this role.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor
Join our team as Airport Ground Staff in Kolkata, India. Responsibilities include assisting passengers with check-in, baggage handling, boarding, and overseeing aircraft movement on the ground. Candidates should have excellent communication skills, be able to work well under pressure, and have a 10th pass education. Experience is preferred but not required. If you are looking for a dynamic and fast-paced work environment, this role is perfect for you.
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  • Fresher
  • 20.0 Lac/Yr
  • Siliguri
Cargo Staff Air Ticketing
An Air Export Executive is responsible for managing air export operations, ensuring compliance with regulations, and facilitating communication between clients, airlines, and customs.Key ResponsibilitiesManage Air Export Operations: Oversee the end-to-end air export process, including booking shipments with airlines and coordinating with freight forwarders.
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  • Fresher
  • 2.3 Lac/Yr
  • Kolkata
Customer Relationship Ticket Booking Air Ticketing
We are looking for a Air Ticketing Executive to join our team in Kolkata. In this role, you will be responsible for assisting customers with booking tickets, providing excellent customer service, and handling air ticketing tasks.Key responsibilities:- Assist customers with booking flight tickets: You will be responsible for helping customers book their flights, providing them with options, and ensuring a smooth booking process.- Provide excellent customer service: You will need to have strong customer relationship skills to assist customers with any inquiries, changes, or issues they may encounter.- Handle air ticketing tasks: You will be responsible for managing ticketing processes, ensuring accuracy, and following company policies and procedures.Required skills and expectations:- Customer relationship skills: You should have excellent communication skills, be friendly, patient, and able to resolve customer issues effectively.- Ticket booking experience: While freshers are welcome, any prior experience in ticket booking or customer service would be a plus.- Air ticketing knowledge: A basic understanding of air ticketing processes and systems would be beneficial for this role.
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  • Fresher
  • 4.5 Lac/Yr
  • Purulia
Airport Ticketing Basic Computer Skills Aviation Security Aviation Personality Development
As Airport Staff in Purulia, you will be responsible for assisting passengers with check-in, baggage handling, and boarding procedures. You will also ensure the smooth operation of airport facilities and provide excellent customer service to travelers.Key responsibilities include assisting passengers with check-in procedures by verifying tickets and identification, weighing baggage, and issuing boarding passes. You will also be responsible for coordinating luggage handling and ensuring that all items are safely transported to the correct aircraft.Additionally, you will assist passengers with boarding procedures, directing them to the correct gates and providing information on flight schedules. You will also be expected to respond to passenger inquiries and provide assistance as needed.To excel in this role, you must have strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment. A positive attitude, willingness to learn, and a commitment to providing excellent customer service are also essential for success as Airport Staff in Purulia.
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  • 0 - 5 yrs
  • 8.0 Lac/Yr
  • Kolkata
Cargo Handling Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ramp Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive
As a Ground Operations Staff in Kolkata, you will be responsible for assisting in the smooth running of ground operations at the office. Your key responsibilities will include ensuring the safe and efficient handling of luggage, providing assistance to passengers, and coordinating with other staff members to ensure a seamless customer experience.Required skills for this role include good communication skills, the ability to work well under pressure, excellent organizational skills, and a strong attention to detail. A high school diploma or equivalent is required for this position. Previous experience in a similar role is preferred but not mandatory. Additionally, you should be physically fit and able to lift heavy objects as needed. The ideal candidate for this position will be reliable, team-oriented, and customer-focused. If you are looking for a dynamic role in the aviation industry and have the qualifications and skills described above, we encourage you to apply for this position.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff Airport Operations Executive Airport Ticketing Agent
As an Airport Ticketing Staff in Kolkata, India, you will be responsible for assisting passengers with ticketing services at the airport. This includes issuing boarding passes, checking luggage, and providing information on flight schedules and destinations. You will need to have good communication skills to interact with passengers and work efficiently in a fast-paced environment. Attention to detail is crucial to ensure accurate ticketing transactions. A 12th pass education qualification is required for this role. Experience is preferred but not mandatory, making this a suitable position for both freshers and experienced individuals with up to 5 years of experience. The role is full-time and requires you to work from the office at the airport. Flexibility, a friendly attitude, and the ability to work well under pressure are essential skills for this position. The ideal candidate should be organized, customer-focused, and able to multitask effectively to provide excellent service to airport passengers.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Kolkata
Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff Airport Operations Executive Airport Ticketing Agent Air Cargo Executive Air Ticketing Associate
We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.
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  • 0 - 2 yrs
  • 8.5 Lac/Yr
  • Jhorhat
Air Ticketing Airport Operation Housekeeping Airport Cargo Ground Staff Activities Good Communication Ground Management Aviation
Airport ground staff are essential aviation professionals who ensure the safety, security, and efficiency of flights by managing passenger services, baggage handling, and aircraft ramp operations. Key responsibilities include checking in passengers, issuing boarding passes, boarding flights, guiding aircraft to parking bays, and loading/unloading luggage
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Personality Development Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Basic Computer Skills
As an Airport Executive, you will play a vital role in ensuring smooth operations at the airport. Your responsibilities will include:- **Customer Service**: Assist passengers with check-in processes, answer queries, and provide information about flights and services to ensure a pleasant travel experience.- **Baggage Handling**: Oversee the loading and unloading of baggage, ensuring that luggage is safely managed and reaches the correct flights on time.- **Safety and Security Procedures**: Follow necessary safety protocols and security checks, including monitoring passenger compliance with regulations.- **Coordination with Airlines**: Work closely with airline staff to provide updates on flight schedules and manage any disruptions or delays efficiently.- **Maintaining Documentation**: Ensure that all necessary records are accurately kept, such as passenger logs and flight information.- **Problem Solving**: Address any passenger issues or complaints by offering timely solutions or escalating matters to supervisors when needed.The ideal candidate will possess strong communication skills and the ability to work well in a fast-paced environment. A friendly attitude and a willingness to assist others are essential. Adaptability and teamwork are key, as you will collaborate with different departments to ensure everything runs smoothly. Basic computer skills will be helpful for managing records and information. Finally, punctuality and reliability are crucial in this role.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kalimpong
Airport Ticketing Airport Operation Airport Executive Airport Representative
As an Airport Representative, you will be the first point of contact for customers at the airport. Your role is crucial in ensuring a smooth experience for passengers traveling to and from the airport. **Key Responsibilities:** - **Welcoming Passengers:** Greet travelers as they arrive and provide them with information about their flight and services available. This friendly interaction sets a positive tone for their journey. - **Assisting with Transportation:** Help passengers find transportation options such as taxis, shuttles, or car rentals. You will guide them to the right services to ensure they reach their destinations comfortably. - **Providing Flight Information:** Keep passengers updated on flight schedules, delays, and gate changes. Your timely communication helps manage expectations and reduce confusion. - **Handling Queries and Issues:** Address any questions or concerns passengers might have. If problems arise, you will assist in resolving them or direct them to the appropriate personnel. - **Coordinating with Airport Staff:** Work closely with other airport staff to ensure all operations run smoothly. Teamwork is essential to provide excellent service to travelers.**Required Skills and Expectations:** - Excellent communication skills are essential to interact effectively with passengers. - A pleasant demeanor and a customer-oriented attitude are crucial for providing a positive experience. - The ability to solve problems quickly and calmly under pressure is important since airport environments can be hectic. - Basic computer skills and the ability to handle electronic communication are necessary. - A willingness to learn and adapt is essential, especially for those with little experience in the field.
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Cabin Crew Fresher

Flyhie Aviation

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Air Ticketing Airline Operations Aviation Hospitality Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Hostess Activities Personality Development Grooming Basic Computer Skills
We are looking for enthusiastic and dedicated individuals to join our team as Airlines Cabin Crew in Kolkata. This role is crucial for providing a safe and enjoyable flying experience for passengers. **Key Responsibilities:**- **Ensure Passenger Safety:** You will conduct safety demonstrations, check emergency equipment, and help passengers during emergencies to ensure their safety throughout the flight.- **Provide Excellent Customer Service:** Engage with passengers, answer their questions, and attend to their needs, ensuring a pleasant travel experience.- **Serve Meals and Beverages:** You will be responsible for serving food and drinks, maintaining high standards of presentation and hygiene.- **Maintain Cabin Cleanliness:** Keep the cabin tidy and organized throughout the flight by cleaning up spills and ensuring all items are properly stowed.- **Assist Passengers with Boarding and Disembarking:** Support passengers in getting on and off the aircraft, ensuring the process is smooth and efficient.**Required Skills and Expectations:**- **Strong Communication Skills:** Ability to communicate clearly and effectively with passengers and team members is essential.- **Team Player:** You must work well with other crew members to ensure a collaborative and efficient working environment.- **Customer-Centric Mindset:** A friendly attitude and willingness to go the extra mile to meet passengers needs are key.- **Problem-Solving Abilities:** You should have the ability to stay calm under pressure and resolve issues quickly and effectively.- **Flexibility:** Willingness to work irregular hours, including weekends and holidays, to meet flight schedules. Candidates should be at least 12th pass and have 0-1 year of experience in a related field.
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Air Ticketing Ticket Booking Customer Relationship Ground Staff Ground Hostess Airport Ground Staff Airline Ground Staff Ground Staff Executive Ground Handling Staff Airport Ticketing Airport Staff Airport Executive
We are looking for 649 Air Ticketing Staff Posts in Kochi/Cochin, Trivandrum/Thiruvananthapuram, Kannur, Kozhikode/Calicut, Mangalore, Ranchi, Dibrugarh, South Sikkim, Darjeeling, Shillong, with deep knowledge in Air Ticketing, Ticket Booking, Customer Relationship, Ground Staff, Ground Hostess, Airport Ground Staff, Airline Ground Staff, Ground Staff Executive, Ground Handling Staff, Airport Ticketing, Airport Staff, Airport Executive and Required Educational Qualification is : 12th Pass
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Ground Handling Staff Air Ticketing Ground Staff Airport Ground Staff Airline Ground Staff Ground Operations Staff Airlines Cabin Crew Cabin Crew
Airport Ticketing Staff are responsible for handling customer inquiries, booking flights, issuing tickets, and assisting passengers with their travel needs. They must have a thorough understanding of airline policies and procedures and be able to provide excellent customer service at all times.Key Responsibilities:1. Handle ticketing inquiries and bookings for airline passengers2. Issue tickets and boarding passes to passengers3. Assist passengers with flight check-in and baggage handling4. Provide information on flight schedules, delays, and cancellations
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Airport Operations Executive - Full Time - Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Air Ticketing Airline Operations Aviation Ground Staff Activities Ground Handling Airport Cargo Airport Operation
We are looking for an Airport Operations Executive to join our dynamic team in Kolkata. This entry-level position is ideal for individuals with a passion for aviation and a keen interest in ensuring smooth airport operations.Key Responsibilities:- **Monitoring Air Traffic:** You will assist in observing flight schedules and ensuring timely departures and arrivals. Keeping track of any delays and updating relevant personnel is crucial for maintaining operational efficiency.- **Passenger Assistance:** You will provide support to passengers regarding flight information, baggage claims, and navigational queries within the airport. Excellent communication skills are necessary to guide passengers effectively.- **Collaborating with Team Members:** Teamwork is vital in airport operations. You will work closely with other staff, including ground crew and security personnel, to ensure coordinated efforts in handling passenger flow and cargo.- **Maintaining Safety Standards:** Upholding safety regulations is paramount. You will learn about airport safety protocols and assist in ensuring that all operations comply with relevant laws and guidelines.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to handle various situations effectively. A basic understanding of airport operations is a plus, though no prior experience is required. The ability to work in a fast-paced environment, stay organized, and pay attention to detail will be essential for success in this role. Adaptability and a willingness to learn will help you thrive in the ever-changing airport environment.
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Air Ticketing Executive Fresher

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Ticket Booking Air Ticketing
We are looking for motivated Air Ticketing Staff to manage ticket bookings and assist customers with their travel needs in our Kolkata office. This is an entry-level position suitable for fresh graduates or individuals with up to one year of experience. Key Responsibilities:- **Ticket Reservations**: Handle customer inquiries and book flights based on their preferences, ensuring accuracy and timely processing.- **Customer Support**: Provide excellent service by answering questions about ticket prices, flight schedules, and travel itineraries, helping customers feel valued and informed.- **Payment Processing**: Assist in processing payments and issuing e-tickets, ensuring all transactions are secure and carried out efficiently.- **Documentation**: Maintain and organize travel documents and records, ensuring compliance with company policies and industry regulations.- **Problem Solving**: Address any issues that arise during the booking process, effectively finding solutions to enhance customer satisfaction.Required Skills and Expectations:Candidates should possess strong communication skills to interact with diverse customers and provide clear information. Attention to detail is essential to avoid errors in reservations and documentation. Being tech-savvy is a plus, as proficiency in booking software is beneficial. A positive attitude and willingness to learn will help candidates thrive in this fast-paced environment. Adaptability to changing customer needs and a commitment to delivering exceptional service are also expected. This role offers a great opportunity for growth in the travel industry for those eager to make their mark.
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Freshers For Airport Guest Relationship Executive - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Ticketing Airport Operation Passenger Handling Airline Customer Service
We are seeking a friendly and dedicated Airport Customer Service Associate to join our team in Kolkata. This role is perfect for those eager to kickstart their careers in the airport industry and interact with travelers daily.Key responsibilities for this position include greeting passengers as they enter the airport, ensuring they feel welcome and assisted. You will help check in passengers for their flights, verifying their travel documents and providing boarding passes. Assisting with luggage handling and answering questions about flights, airport facilities, and services is also a crucial part of the job. You
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
We are looking for Airport Ticketing Staff in Kolkata, India, who will assist passengers with their ticketing needs at the airport. This position is ideal for those with keen attention to detail and a passion for customer service.Key Responsibilities:1. **Ticket Sales and Reservations**: Assist customers in purchasing tickets and making reservations. You will need to provide information about flight schedules, fares, and book tickets accurately for travelers.2. **Customer Service**: Engage with passengers in a friendly manner, answering their inquiries and resolving any issues related to ticketing or flight changes. 3. **Check-in Assistance**: Help passengers during the check-in process, ensuring they understand their boarding passes and luggage requirements.4. **Handling Payments**: Process ticket payments efficiently using the designated systems. Accuracy in handling cash and electronic transactions is essential.5. **Documentation**: Maintain records of ticket sales and passenger details with attention to accuracy. This includes managing electronic files and reports.Required Skills and Expectations:Candidates should have completed their 10th grade and have strong communication skills in English and regional languages. Attention to detail is crucial, along with basic computer skills for using ticketing systems. A positive attitude and the ability to work under pressure in a fast-paced environment are essential. Previous experience is not required, making this role suitable for freshers eager to start their careers in the aviation industry.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Air Ticketing Airline Operations Airport Operation Aviation Air Freight Cargo Handler Cargo Staff Airport Cargo Cargo Warehouse Airport Ramp
We are looking for an enthusiastic Airline Ramp Executive to join our dynamic team in Kolkata. This entry-level position is perfect for those who are eager to start their careers in the aviation industry.As an Airline Ramp Executive, your key responsibilities will include ensuring the timely and safe handling of aircraft operations at the airport. You will be responsible for loading and unloading baggage, cargo, and mail from planes while maintaining strict safety protocols. You will also work closely with other team members to ensure that aircraft are serviced efficiently, contributing to on-time departures. Monitoring aircraft performance and communicating with flight crews are tasks you will perform daily to guarantee seamless operations.The role requires physical stamina as you will be moving luggage and equipment regularly. Excellent communication skills are essential for coordinating effectively with drivers and other staff members. You should be dependable and proactive, as working in a fast-paced environment demands quick thinking and teamwork. Additionally, a strong attention to detail is necessary to ensure that all luggage and cargo is handled accurately and safely.To qualify for this position, candidates must have completed at least the 10th grade and possess a willingness to learn. Prior experience is not required, making this an excellent opportunity for recent school leavers. We seek motivated individuals who are passionate about aviation and ready to grow within the industry.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Air Ticketing Airline Operations Aviation Hospitality Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Hostess Activities Personality Development Grooming Basic Computer Skills
We are looking for enthusiastic candidates to join our team as Airlines Cabin Crew in Kolkata. This entry-level role is perfect for individuals who enjoy working with people and aspire to provide excellent service.Key responsibilities include:- **Safety and Security:** Ensure that all safety protocols are followed before and during flights. You will be responsible for the well-being of passengers and must be ready to handle any emergencies calmly.- **Passenger Assistance:** Greet passengers, assist them with boarding, and ensure a comfortable experience throughout the flight. A friendly demeanor and positive attitude are essential for creating a welcoming atmosphere.- **In-Flight Service:** Serve meals, beverages, and snacks to passengers during the flight. You should be attentive to passenger needs and provide prompt assistance when required.- **Communication:** Serve as the primary point of contact for passengers. Clear communication is crucial.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Airport Ticketing Aviation Airport Staff Air Ticketing Customer Relationship
Ticketing & ReservationsBook flight tickets using reservation systems (like GDS - Global Distribution Systems)Issue, reissue, or cancel tickets as per customer requestsCheck seat availability and fare details Customer HandlingAssist customers in choosing the best flights (routes, timing, price)Answer queries related to fares, baggage, and travel policiesProvide information about airlines like IndiGo, Air India, or SpiceJet Payment & DocumentationProcess payments (cash, card, online)Generate invoices and maintain booking recordsEnsure passenger details are accurate (name, passport, etc.) Changes & RefundsHandle ticket cancellations and refundsModify bookings (date change, route change, upgrades)Apply airline rules and penalties correctly CoordinationCoordinate with airlines and travel partnersFollow airline policies and fare rulesStay updated on offers, discounts, and travel regulations Skills RequiredGood communication and customer service skillsBasic computer knowledge (especially booking software)Attention to detailProblem-solving abilityKnowledge of domestic & international travel rules EligibilityMinimum: 10+2 (graduation preferred)Courses in air ticketing or travel & tourism are a plusKnowledge of systems like Amadeus, Galileo, or Sabre is beneficial
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  • Fresher
  • 4.5 Lac/Yr
  • Kolkata
Ground Staff Cabin Crew Aviation Airport Ticketing Air Hostess Hospitality Executive Air Cargo
Passenger HandlingCheck-in passengers and issue boarding passesVerify travel documents (tickets, ID, visas)Assist with boarding and deboardingBaggage HandlingAccept, tag, and manage luggageHandle lost, delayed, or damaged baggage issuesCustomer ServiceAnswer passenger queriesProvide assistance to elderly or special-needs travelersResolve complaints politely and efficientlyFlight Operations SupportCoordinate with pilots, cabin crew, and other airport staffEnsure timely boarding and departuresMake announcements regarding flightsSecurity & SafetyFollow airport security proceduresReport suspicious activitiesEnsure compliance with aviation rules Skills RequiredGood communication and interpersonal skillsBasic computer knowledgeProblem-solving abilityCalm and patient attitude under pressureTeamwork and coordination EligibilityMinimum qualification: 10+2 (some roles may require a graduate degree)Fluency in English (and often local language)Basic grooming and professional appearanceAge limit (varies by airline, usually 18-27 years)
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Customer Relationship Ticket Booking Air Ticketing
currently we are hirring for 150 air cargo executive for pan india based , but for interview you have to come kolkata , kindly intrestes candidtes drop your cv in the given ref. number .... thank you
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Howrah
Air Hostess Activities Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Air Charter Operation
**Airport Ground Staff Job Description - Howrah (West Bengal)****Job Title:** Airport Ground Staff**Location:** Howrah, West Bengal
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Air Hostess Flight Attendant Flight Supervisor Flight Steward Cabin Crew Air Traffic Controller Airport Manager Crew Member Air Ticketing Executive Front Desk Executive
Job SummaryAn Air Hostess (also known as Cabin Crew or Flight Attendant) is responsible for ensuring the safety, comfort, and satisfaction of passengers during flights. The role includes providing excellent customer service, handling in-flight emergencies, and representing the airline professionally.Key ResponsibilitiesWelcome passengers on board and assist with seating arrangementsConduct pre-flight safety checks and demonstrate safety proceduresEnsure compliance with aviation safety rules and regulationsServe food, beverages, and in-flight services to passengersAssist passengers with special needs (children, elderly, disabled)Handle passenger queries, complaints, and emergencies calmlyProvide first aid and emergency assistance when requiredMaintain cleanliness and order in the aircraft cabinCoordinate with pilots and fellow cabin crew membersEnsure proper landing procedures and passenger disembarkationEligibility Criteria (Typical)Minimum qualification: 10+2 (any stream)Age: Usually 1827 years (varies by airline)Height & arm reach: As per airline standardsGood eyesight (correctable vision accepted by most airlines)Excellent communication skills in English & Hindi (additional languages are a plus)Pleasant personality with customer-service orientationSkills RequiredStrong interpersonal and communication skillsCustomer service and problem-solving abilitiesCalmness under pressure and emergency situationsTeamwork and adaptabilityProfessional grooming and etiquetteWork EnvironmentIrregular working hours, including nights, weekends, and holidaysDomestic and international travel opportunitiesFast-paced and customer-focused environmentSalary Freshers: 30,000 60,000 per monthExperienced crew: 80,000+ per monthAdditional benefits: Free/discounted air travel, layover allowances, insurance
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