Hiring Fresher / Air Ticketing Executive / 12th Pass

We are looking for an enthusiastic Air Ticketing Staff member to join our team in Kalimpong. This position is ideal for individuals who have recently completed their education and are eager to start their career in the travel industry.

**Key Responsibilities:**

- **Ticket Reservations:** Handle and process customer requests for flight bookings, ensuring accuracy in entering passenger details and travel information.

- **Customer Service:** Assist customers with inquiries regarding flight schedules, ticket prices, and travel policies, ensuring a positive experience for all clients.

- **Ticket Issuance:** Issue electronic and paper tickets as per company policies, ensuring that customers receive their tickets promptly.

- **Payment Processing:** Manage payment transactions related to air ticket bookings, ensuring that all financial processes adhere to company guidelines.

- **Problem Resolution:** Address any issues or changes with bookings, such as cancellations or rescheduling, and provide suitable solutions to customers.

**Required Skills and Expectations:**

- **Communication Skills:** Clear verbal and written communication skills are essential for interacting with customers and colleagues effectively.

- **Attention to Detail:** A strong focus on accuracy when processing bookings and data is crucial to avoid errors.

- **Basic Computer Skills:** Familiarity with computers and ticketing software is important for efficient ticket processing.

- **Customer Service Orientation:** A friendly and helpful attitude towards customers is expected to foster a positive experience.

- **Team Player:** Ability to work collaboratively with team members in a busy office environment is essential for meeting customer needs.

This position is suited for individuals who are motivated to learn and grow in the travel sector.

• Experience

  0 - 1 Years

• No. of Openings

  44

• Education

  12th Pass

• Role

  Air Ticketing Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata