As an Airport Ticketing Staff, you will play a crucial role in ensuring smooth travel experiences for passengers at the airport. This is a full-time position based in Koch Bihar, suitable for candidates with 0 to 1 year of experience. A minimum education of 10th pass is required.
Key Responsibilities:
- **Ticket Sales:** Assist passengers in purchasing tickets, providing information on flight schedules and prices to facilitate their travel plans.
- **Check-in Assistance:** Help travelers with the check-in process by verifying their identification and travel documents, ensuring a smooth start to their journey.
- **Customer Service:** Address passenger inquiries and resolve issues related to tickets or flights, maintaining a positive and professional attitude to enhance customer satisfaction.
- **Reservation Management:** Manage and update flight reservations in the system accurately, ensuring that all data is current and accessible to avoid errors.
- **Handling Payments:** Process payments for ticket purchases using various payment methods while ensuring compliance with company policies and procedures.
Required Skills and Expectations:
- Strong communication skills are essential for effectively interacting with passengers and colleagues.
- Basic computer skills, including familiarity with ticketing systems and online booking tools, are required to assist customers efficiently.
- A friendly and approachable demeanor is important to create a welcoming environment for travelers.
- Candidates should be detail-oriented, able to handle transactions accurately, and ensure all necessary information is correctly entered into systems.
- Willingness to work flexible hours, including weekends and holidays, is necessary to meet the demands of the airport environment.
Experience
0 - 1 Years
No. of Openings
54
Education
10th Pass
Role
Airport Ticketing Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab, fresher
Face Interview Location
KOLKATA DUM DUM