As an Airport Ticketing Staff member, you will play a crucial role in ensuring smooth passenger travel experiences. Your primary responsibilities will include:
- **Ticket Issuance**: You will be responsible for issuing tickets to passengers, which involves accurately processing information and ensuring that each ticket matches the passenger's travel details.
- **Customer Service**: Assisting passengers with inquiries and providing information about flights, prices, and schedules will be essential. You should ensure that customers feel valued and attended to.
- **Handling Payments**: You will process ticket payments, including cash and card transactions. A clear understanding of payment procedures and accuracy in handling cash is essential.
- **Addressing Issues**: If passengers have problems with their tickets or travel plans, you will help resolve these issues to the best of your ability, finding solutions swiftly to maintain a positive experience.
- **Maintaining Records**: Keeping accurate records of tickets issued and payments received is important for tracking sales and customer interactions.
To succeed in this role, you should possess strong communication skills in English and local languages, enabling you to interact effectively with diverse passengers. You will need to be detail-oriented, with a good understanding of basic math for payment processing. A friendly demeanor and a willingness to assist others are crucial traits for providing excellent customer service. Being adaptable in a fast-paced environment will also be key to managing daily tasks effectively.
Experience
0 - 1 Years
No. of Openings
54
Education
10th Pass
Role
Airport Ticketing Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab, fresher
Walk-in interview location
KOLKATA
Walk-in Date
01/08/2026 - 10/08/2026