Air Ticketing Executive Fresher

As an Airport Ticketing Staff member based in Kolkata, you will play a crucial role in ensuring smooth ticketing operations for travelers. Your responsibilities and required skills are outlined below.

Key Responsibilities:

- Customer Assistance: Help passengers with inquiries about flight schedules, ticket prices, and travel documentation. Provide timely and accurate information to enhance customer satisfaction.

- Ticket Issuance: Process ticket bookings and issue electronic and paper tickets. Ensure all information is correctly entered to prevent errors and delays.

- Payment Processing: Handle various payment methods, including cash and cards, and ensure all transactions are secure and accurately recorded.

- Problem Resolution: Address any issues or complaints raised by customers regarding ticketing or flight changes, using effective communication skills to resolve them promptly.

- Record Maintenance: Keep accurate records of ticket sales and customer interactions. This ensures compliance with company policies and aids in future sales strategies.

Required Skills and Expectations:

- Communication Skills: You should have strong verbal and written communication skills to interact pleasant with customers and resolve their concerns effectively.

- Attention to Detail: Precision is key in ticketing. You must pay attention to details to avoid mistakes that could affect travel plans.

- Team Player: Being able to work collaboratively with colleagues in a fast-paced environment is essential.

- Basic Computer Skills: Familiarity with computer systems and software used in ticketing operations is important, as you will work extensively with technology.

- Flexibility: You should be willing to work various shifts, including weekends and holidays, to meet the needs of travelers.

• Experience

  0 - 1 Years

• No. of Openings

  250

• Education

  10th Pass

• Role

  Airport Ticketing Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office

• Face Interview Location

  Kolkata