Air Ticketing Job Vacancies in Kolkata

As an Airport Ground Staff in Kolkata, you will play a crucial role in ensuring the smooth operation of airline services. This position is ideal for individuals looking to start their career in the aviation industry, with no prior experience required.Key Responsibilities:- Check-In Assistance: Help passengers with the check-in process, ensuring they have the correct documents and guiding them through baggage handling.- Boarding Coordination: Manage the boarding process by verifying passenger tickets and ensuring an organized and timely boarding for flights.- Customer Service: Provide excellent service to passengers by addressing their inquiries, resolving issues, and helping them navigate the airport efficiently.- Baggage Handling: Assist with loading and unloading luggage, ensuring that all baggage is handled carefully and delivered to the right destination.- Safety Protocols: Follow airport safety regulations and procedures to maintain a secure environment for passengers and staff.Candidates should possess strong communication skills to interact effectively with passengers and team members. Good problem-solving abilities are necessary, as you may encounter various situations that require quick thinking. Being detail-oriented is essential for ensuring all processes are carried out correctly. A positive attitude and willingness to work in a busy environment are also important since you will be engaging with diverse individuals daily. Flexibility in work hours is required, as airport operations can vary based on flight schedules.

SHARE YOUR RESUME 9007706142We are seeking a dedicated Airport Customer Service Associate in Kolkata, India. This role is perfect for individuals looking to start their careers in the aviation industry, providing excellent customer service at the airport.Key Responsibilities:- Customer Assistance: Greet passengers warmly, assist with inquiries, and provide information about flights, services, and airport facilities.- Check-in Support: Help passengers with the check-in process by guiding them through necessary procedures, ensuring they have the required documents.- Handling Baggage Issues: Address baggage-related concerns by tracking lost luggage and helping passengers with their claims.- Problem Resolution: Actively listen to customer issues, working to resolve them quickly and effectively to ensure a smooth travel experience.- Collaboration: Work closely with other airport staff and departments to maintain a high standard of service and smooth operations.Required Skills and Expectations:Candidates should have a minimum education level of 10th grade and be comfortable working full-time in an office environment at the airport. Effective communication skills and a positive attitude are essential to provide great customer experiences. A strong team-oriented mindset and the ability to remain calm during busy times are crucial for success in this role. Previous experience is not required, making this an excellent opportunity for those new to the workforce.

We are seeking dedicated individuals to join our team as Ground Staff in Kolkata, India. This full-time position is ideal for those looking to start their careers in the aviation sector. A minimum education of 12th grade is required, and no prior experience is necessary. Key Responsibilities:1. Customer Service: Greet passengers courteously, assist with check-in processes, and address any queries they may have to ensure a pleasant travel experience.2. Baggage Handling: Safely load and unload baggage, keeping track of all items to avoid loss or damage. 3. Safety Compliance: Follow all safety regulations and procedures diligently to ensure the safety of passengers and staff at all times.4. Team Collaboration: Work effectively with fellow team members and other departments to ensure the smooth operation of daily airport activities.Required Skills and Expectations:Candidates must possess strong communication skills to interact effectively with passengers. Good organizational abilities are essential for managing tasks efficiently in a fast-paced environment. A flexible attitude and willingness to work varied shifts, including weekends and holidays, are expected. Additionally, candidates should show a commitment to providing excellent service and a desire to learn and grow within the aviation industry. Strong attention to detail and the ability to work under pressure are also important for this role.

As an Air Ticketing Executive, your primary responsibility will be to assist customers with booking flight tickets and provide them with excellent service. You will work in a fast-paced environment where attention to detail and strong communication skills are essential. Key Responsibilities:- Booking and Issuing Tickets: You will handle the entire process of booking air tickets for customers, ensuring all details are accurate to avoid any issues during travel.- Customer Support: You will answer customer queries regarding flights, prices, and itineraries. Its important to provide clear and helpful information to enhance customer satisfaction.- Managing Reservations: You will update and manage customer bookings in the database, making modifications as needed to fit their travel plans.- Payment Processing: You will assist customers in processing payments for their tickets, ensuring secure transactions and handling any payment-related queries.- Coordinating with Airlines: You will communicate with various airlines to resolve any issues related to bookings and ensure smooth operations.Required Skills and Expectations:- Strong communication skills are essential for interacting with customers and providing support.- Basic computer skills, including familiarity with booking software and databases, are necessary for handling ticketing processes.- Attention to detail is crucial; you will need to ensure all information entered is correct.- A team-oriented mindset is important to work effectively with colleagues and superiors.- Customers may have different needs, so being adaptable and patient will help you succeed in this role.

An Admin Executive at the airport is responsible for handling daily administrative operations, maintaining office coordination, managing documentation, supporting airport departments, and ensuring smooth communication between staff, management, vendors, and passengers when required. The role supports operational efficiency by maintaining records, scheduling, reporting, and compliance with airport and aviation standards.Key ResponsibilitiesAdministrative OperationsManage daily office administration activities at the airport.Maintain records, files, reports, and confidential documents.Handle data entry, documentation, and correspondence.Prepare daily, weekly, and monthly administrative reports.Coordinate with different airport departments for operational support.Maintain attendance records and employee databases.Organize meetings, appointments, and travel arrangements for management.Coordination & CommunicationCoordinate with airlines, ground staff, cargo teams, and vendors.Handle internal communication between departments.Assist HR and management in administrative tasks.Support staff onboarding and document verification.Respond to emails, phone calls, and official inquiries professionally.Office & Facility ManagementEnsure office equipment and facilities are functioning properly.Maintain office supplies inventory and procurement records.Coordinate housekeeping, maintenance, and security services.Monitor cleanliness and workplace standards.Documentation & ComplianceMaintain airport operational records and compliance documents.Ensure proper filing of aviation-related paperwork.Support audits and inspections by aviation authorities.Follow airport safety and security procedures.Customer & Staff SupportAssist passengers or visitors with general information if required.Support airport staff with administrative requirements.Handle complaints or escalate issues to relevant departments.Required SkillsExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesComputer proficiency (MS Office, Excel, Outlook)Documentation and record-keeping skillsTime management and coordination skillsProblem-solving abilityProfessional appearance and behaviorAbility to work under pressure and rotational shiftsEducational QualificationGraduation in any discipline preferredDiploma or certification in Administration, Aviation, or Management is an advantageExperienceFreshers can apply for entry-level roles1-3 years of administrative or airport experience preferredPreferred QualificationsKnowledge of airport operations and aviation terminologyExperience in office administration or coordinationFamiliarity with ERP or administrative softwareBasic knowledge of compliance and documentation proceduresWork EnvironmentAirport terminalsAdministrative officesAirline operation officesGround handling companiesCargo terminalsSalary Range (India)Fresher: 20,000 - 28,000 per monthExperienced: 30,000 - 70,000 per monthSalary depends on airport, airline, location, and experience level.

We are looking for Airport Ticketing Staff to join our team in Kolkata. This role involves assisting passengers with ticket reservations and providing excellent customer service. No prior experience is necessary, making it a great opportunity for recent graduates.Key Responsibilities:1. Ticket Booking: Assist customers in booking flight tickets, ensuring all details are accurate and complete.2. Customer Service: Provide information about flight schedules, baggage policies, and airport facilities, addressing any queries with professionalism and courtesy.3. Check-In Support: Help passengers during the check-in process, ensuring they have all necessary documentation and guiding them to their next steps.4. Handling Payments: Process payments for ticket sales and provide receipts, ensuring all transactions are handled accurately.5. Coordination with Airlines: Communicate with airlines to resolve any ticketing issues and stay informed about flight updates.Required Skills and Expectations:Candidates should have completed the 12th grade and possess strong communication skills to interact effectively with customers. Attention to detail is crucial for accurately managing ticket bookings and handling payments. A friendly and patient demeanor is essential for providing quality service, especially in busy airport environments. Basic computer skills to operate ticketing software and manage bookings efficiently are also required. Candidates should be willing to work in a fast-paced setting and adapt to various tasks throughout their shift.

We are looking for an Air Ticketing Executive to join our team in Kolkata. This role is ideal for fresh graduates who are eager to start their careers in the travel industry. You will assist customers in booking flights and ensuring a smooth travel experience.Key Responsibilities:- Flight Booking and Reservations: You will manage customer inquiries and assist in booking air tickets according to their preferences and budgets, ensuring all details are accurately processed.- Customer Service: Provide excellent support by addressing customer questions and concerns regarding ticketing, travel itineraries, and any changes or cancellations.- Documentation Handling: Ensure all necessary travel documents are collected and verified, including passports and visa information, to comply with airline and regulatory requirements.- Collaboration with Airlines: Coordinate with airline partners to secure the best rates and availability for customers, maintaining strong professional relationships.- Stay Updated on Travel Regulations: Keep yourself informed about airline policies, travel advisories, and regulatory changes to provide accurate information to customers.Required Skills and Expectations:Candidates should possess strong communication skills and the ability to work in a fast-paced environment. Basic knowledge of computer systems and proficiency in using ticketing software is preferred. A positive attitude and dedication to providing outstanding customer service will be essential for success in this role. As a fresh graduate, eagerness to learn and adapt is highly valued.

Join our dynamic team in Kolkata as a cabin crew Staff Executive. In this role, you will support airport operations and ensure a smooth travel experience for customers.Key Responsibilities:1. Customer Assistance: Greet and assist passengers at the airport, helping them with check-ins, boarding, and other travel-related inquiries.2. Baggage Handling: Manage baggage check-in and ensure proper loading and unloading of luggage onto and from aircraft.3. Documentation: Verify passenger documents and assist with the completion of necessary paperwork related to travel.4. Coordination: Work closely with various departments to ensure timely flight departures and arrivals, assisting in troubleshooting issues as they arise.5. Safety Compliance: Follow all safety protocols and regulations to maintain a secure environment for both passengers and staff.Required Skills and Expectations:Candidates should possess good communication skills in both English and Hindi. You should be customer-oriented, with a friendly attitude and the ability to handle stressful situations calmly. Strong attention to detail is needed for various tasks such as document verification and baggage handling.As this is an entry-level position, we welcome female applicants with a 12th grade education, ready to start their careers in a vibrant work environment. You should be willing to work full time in the office setting and be flexible with varying shift timings.

The Airport Ticketing Staff will be responsible for assisting customers with ticketing and check-in services at the airport in Dumdum, Kolkata. Key responsibilities include greeting passengers, checking and issuing tickets, processing payments, and providing information on flight schedules. The ideal candidate should have a 12th pass qualification and be a fresher with excellent communication and customer service skills. They should be detail-oriented, organized, and able to work efficiently in a fast-paced environment. Attention to detail, accuracy, and the ability to work well under pressure are essential for this role.

As an Airport Ticketing Executive, your primary duty will be to assist passengers with ticketing services at the airport. You will ensure a smooth and efficient travel experience for customers by performing various tasks.Key Responsibilities:- Customer Service: Greet passengers warmly and assist them with their ticketing queries and needs. This role emphasizes creating a positive travel experience.- Ticket Booking: Manage the booking process for flights, which includes issuing tickets, making reservations, and amending existing bookings as needed.- Check-In Assistance: Help passengers during the check-in process, ensuring that all procedures are followed correctly and efficiently.- Problem Resolution: Address passenger issues or complaints regarding ticketing and travel. You will need to think quickly to find solutions and maintain customer satisfaction.- Documentation: Ensure that all ticketing and travel documents are prepared accurately, adhering to airline policies and regulations.- Collaboration: Work closely with airline staff and other departments to ensure seamless operations and effective communication.To succeed in this role, you should possess strong communication skills along with a friendly attitude to interact with passengers. A good understanding of airline policies and ticketing procedures is beneficial, though not required. Attention to detail and the ability to handle pressure in a fast-paced environment are essential traits. Basic computer skills and proficiency in using booking software will help you excel in this position. Previous experience in customer service will be an advantage, but eager learners with a service-oriented mindset are welcome to apply.

SHARE YOUR RESUME 9007706137As an Airport Information Desk Associate, you will play a crucial role in assisting travelers at the airport. You will provide information and support to enhance the customer experience, ensuring that all passengers feel welcome and informed.Key Responsibilities:1. Providing Information: Answer questions about flight schedules, airport facilities, and local transportation options to help passengers navigate their journeys smoothly.2. Assisting Passengers: Offer support to travelers with special needs, including those with disabilities or language barriers, ensuring they have a comfortable experience at the airport.3. Handling Inquiries: Manage inquiries in person and via phone, resolving any issues efficiently and professionally to maintain high levels of customer satisfaction.4. Coordinating with Staff: Work closely with airport staff and airline representatives to relay important information to passengers regarding delays, cancellations, or gate changes.5. Maintaining Records: Keep accurate records of passenger inquiries and issues faced, helping to improve services and identify areas for enhancement.

Passenger HandlingCheck-in passengers and issue boarding passesVerify travel documents (tickets, ID, visas)Assist with boarding and deboardingBaggage HandlingAccept, tag, and manage luggageHandle lost, delayed, or damaged baggage issuesCustomer ServiceAnswer passenger queriesProvide assistance to elderly or special-needs travelersResolve complaints politely and efficientlyFlight Operations SupportCoordinate with pilots, cabin crew, and other airport staffEnsure timely boarding and departuresMake announcements regarding flightsSecurity & SafetyFollow airport security proceduresReport suspicious activitiesEnsure compliance with aviation rules Skills RequiredGood communication and interpersonal skillsBasic computer knowledgeProblem-solving abilityCalm and patient attitude under pressureTeamwork and coordination EligibilityMinimum qualification: 10+2 (some roles may require a graduate degree)Fluency in English (and often local language)Basic grooming and professional appearanceAge limit (varies by airline, usually 18-27 years)

We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This role is ideal for someone with a passion for customer service and an interest in the aviation industry.Key Responsibilities:- Customer Interaction: Assist passengers with check-in, boarding procedures, and luggage handling to ensure a smooth travel experience.- Information Assistance: Provide accurate information to passengers about flight schedules, gate changes, and policies to improve their travel journey.- Problem Solving: Address passenger inquiries and concerns promptly, using effective communication skills to resolve issues calmly and professionally.- Safety Compliance: Ensure all safety protocols and procedures are followed, maintaining a safe environment for both passengers and staff.- Team Collaboration: Work closely with team members and other airport staff to ensure seamless operations and high-quality service delivery.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication and interpersonal skills. A friendly attitude and a willingness to assist others are essential. Successful candidates will be detail-oriented, able to think on their feet, and demonstrate problem-solving abilities. Previous experience in customer service is an advantage, but not mandatory, as we will provide training. Applicants should be flexible with working hours, including early mornings, weekends, and holidays. A strong commitment to providing exceptional service is crucial for success in this role.

We are looking for enthusiastic individuals to join our team as Ground Staff in Kolkata. This role is vital in ensuring smooth airport operations and providing excellent service to passengers. Key Responsibilities:- Customer Service: Assist passengers with check-in, boarding, and other inquiries, ensuring a pleasant travel experience.- Baggage Handling: Manage and oversee the loading, unloading, and transportation of passenger luggage, maintaining efficiency and care.- Check-In Procedures: Verify passenger documents, issue boarding passes, and ensure all check-in requirements are met promptly.- Support Team Operations: Collaborate with other ground staff and departments to maintain effective communications and operations.- Safety Compliance: Follow all safety regulations and procedures, ensuring a safe environment for passengers and staff.- Problem Resolution: Address any passenger issues or complaints promptly and professionally, providing solutions where possible.Required Skills and Expectations:Candidates should have completed at least the 12th grade and possess strong communication skills. A friendly and approachable demeanor is essential for interacting with passengers. Basic computer skills are required to handle check-in and ticketing systems effectively. Candidates should demonstrate good teamwork abilities and be willing to work in a fast-paced environment. A strong focus on customer satisfaction and problem-solving skills will contribute to success in this role. Flexibility in working hours is expected, as shifts may vary. Previous experience is welcome but not mandatory; freshers are encouraged to apply.

We are looking for an enthusiastic Air Ticketing Staff member to join our team in Kolkata. This is a full-time position for individuals who have recently completed their education, specifically at least a 10th-grade level, and have little to no experience in the field.Key Responsibilities:- Ticket Booking: Handle booking requests from customers, ensuring accurate input of details to provide them with the best flight options.- Customer Assistance: Assist customers with inquiries about flights, schedules, and fares to ensure their questions are resolved promptly.- Payment Processing: Manage payment transactions securely and confirm that customers receive their tickets, ensuring all financial aspects are accurate.- Flight Changes and Cancellations: Process any changes or cancellations to tickets according to the airline's policies while keeping the customer informed throughout the process.- Coordination with Airlines: Liaise with airlines to stay updated on flight availability, fare structures, and any changes that may affect customers.Required Skills and Expectations:Candidates should have strong communication skills to interact effectively with customers and team members. Basic computer skills are necessary for handling booking systems and transactions. A keen attention to detail is important to avoid errors in bookings and payments. Additionally, candidates should be able to work well under pressure, manage time efficiently, and handle customer inquiries with patience and professionalism. A positive attitude and willingness to learn are essential for success in this role.

We are seeking enthusiastic Ground Staff to join our team in Kolkata. This entry-level position is ideal for individuals who are detail-oriented and enjoy working in a dynamic environment. Key Responsibilities:1. Check-In Assistance: You will help passengers with the check-in process, ensuring a smooth and efficient experience from the moment they arrive at the airport. This includes verifying tickets and issuing boarding passes.2. Baggage Handling: Your role will involve managing passengers

As an Airport Customer Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for travelers at the airport. This position is ideal for those starting their careers in customer service.Key Responsibilities:1. Customer Assistance: Help passengers with ticketing, check-in, and baggage inquiries, ensuring they receive timely and accurate information.2. Handling Queries: Address customer questions and concerns about flight schedules, cancellations, and airport services, providing clear and concise solutions.3. Check-in Services: Facilitate the check-in process efficiently, guiding travelers through necessary steps and ensuring that all procedures are followed correctly.4. Problem Resolution: Manage and resolve any customer issues or complaints with professionalism, ensuring that each traveler feels valued and understood.5. Documentation Support: Assist passengers with necessary documentation and ensure compliance with airport regulations for smooth travel.Required Skills and Expectations:Candidates should have good communication skills in English and local languages to effectively interact with a diverse range of passengers. A commitment to providing exceptional customer service is essential. You should be able to work well under pressure and adapt to a busy airport environment. Basic computer skills are important for handling check-in systems and inquiries. Flexibility and the willingness to work varied shifts, including weekends and holidays, are also expected. A completed education up to the 12th grade is required.

We are looking for enthusiastic Airport Ticketing Staff to join our team in Kolkata. This entry-level position is ideal for those who enjoy working in a fast-paced environment and helping travelers.As an Airport Ticketing Staff member, your key responsibilities will include:- Ticket Sales and Information: You will assist customers in purchasing tickets, providing them with accurate information regarding flight schedules, prices, and available services.- Customer Assistance: You will help travelers with their inquiries and ensure they have a positive experience at the airport. This includes addressing their concerns and providing necessary support.- Check-in Support: You will guide customers through the check-in process, ensuring they are aware of luggage requirements and boarding procedures.- Reservation Management: You will handle reservation changes and cancellations, ensuring that all modifications are processed correctly in the system.To be successful in this role, candidates are expected to possess good communication skills and a friendly demeanor. Strong attention to detail is crucial, as you will be managing sensitive customer information. Basic computer skills for handling booking software and administrative tasks are also necessary. A proactive and customer-focused attitude will be important, as you will be the first point of contact for many travelers. This is a full-time position that requires you to work from the office, providing an opportunity to grow in the travel and hospitality industry.