We are seeking an Air Ticketing Staff member in Kolkata, India, who is enthusiastic and detail-oriented. This is a full-time position ideal for recent school graduates or those with limited experience in ticketing.
Key Responsibilities:
- Ticket Booking: Handle air ticket bookings for customers, ensuring all details are accurate and meet their travel needs.
- Customer Assistance: Assist customers with inquiries related to flights, schedules, and fares, providing excellent service and timely responses.
- Documentation Management: Maintain proper records of ticket sales and customer interactions, ensuring compliance with company policies and regulations.
- Problem Solving: Address any issues that arise with bookings or cancellations, working with relevant departments to resolve matters quickly.
- Coordination with Airlines: Liaise with various airlines to gather information on flight availability and pricing, ensuring customers receive the best options.
Required Skills and Expectations:
Candidates should possess a basic understanding of airline ticketing processes. Strong communication skills are essential as you will interact with customers and colleagues daily. Attention to detail is important to avoid errors in bookings. Familiarity with computers and basic software applications will be beneficial. A willingness to learn and adapt in a fast-paced environment is expected. Being punctual and maintaining a professional demeanor will be essential to provide high-quality service.
Experience
0 - 1 Years
No. of Openings
99
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata