Freshers For Airport Guest Relationship Executive - Kolkata

We are seeking a dedicated Airport Ticketing Agent to join our team in Kolkata. This role is suitable for individuals with little to no experience, making it an ideal entry-level position in the aviation industry.

The primary responsibilities include assisting passengers with ticket purchases, changes, and cancellations. You will provide excellent customer service by answering questions about flight schedules, fares, and baggage policies. Additionally, you will handle check-in procedures, ensuring that all travelers have the necessary documentation for their journeys.

Key responsibilities will involve:

- **Ticket Sales**: Assisting customers in selecting and purchasing tickets while providing information on various flights and pricing options.

- **Customer Support**: Offering guidance to passengers regarding travel inquiries and resolving any issues that may arise during the ticketing process.

- **Check-In Processes**: Facilitating smooth check-in for passengers at the airport, ensuring safety and compliance with travel regulations.

- **Record Keeping**: Maintaining accurate records of ticket sales and customer interactions, ensuring all information is up-to-date and accessible.

To be successful in this role, you should have a friendly attitude, good communication skills, and the ability to work in a fast-paced environment. A basic understanding of computer systems and a willingness to learn are also essential. As you help people begin their journeys, your attention to detail and customer service skills will be crucial to delivering a positive travel experience.

• Experience

  0 - 1 Years

• No. of Openings

  26

• Education

  12th Pass

• Role

  Airport Guest Relationship Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  kolkata