We are looking for an Airport Ticketing Executive to join our team in Kolkata. This role is ideal for individuals with a keen interest in the travel industry, and it is open to candidates with little to no experience.
Key Responsibilities:
1. Ticket Booking: Assist customers in booking flight tickets through various platforms, ensuring accuracy and efficiency.
2. Customer Service: Provide excellent support to passengers by answering inquiries, resolving issues, and guiding them through the ticketing process.
3. Documentation: Ensure all necessary travel documents are collected and processed correctly, maintaining compliance with airline policies.
4. Sales Support: Promote travel packages and additional services to customers, contributing to overall sales goals.
5. Coordination: Work closely with airline representatives and other team members to ensure smooth operations and timely updates for customers.
Required Skills and Expectations:
Candidates should have a minimum educational background of 10th grade. Strong communication skills in both English and the local language are essential for interacting with customers. Basic computer skills, including familiarity with ticketing software, are important for efficient booking processes. A positive attitude and a willingness to learn will be crucial for success in this role. Candidates should be able to work in a fast-paced environment and handle stressful situations with ease. A passion for travel and customer service will greatly contribute to a rewarding experience in this role.
Experience
0 - 1 Years
No. of Openings
56
Education
10th Pass
Role
Airport Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata