Telemarketing Job Vacancies in Goregaon East

Telesales RepresentativeJob descriptionTelesales Representative shall contact potential and existing customers by phone to inform them of their company's products, services and offers.Telesales agents also receive phone calls of people responding to direct marketing and advertising campaigns.Requirements and skills:Proven experience as telesales representative or other sales/customer service roleProven track record of successfully meeting sales quota preferably over the phoneGood knowledge of relevant computer programs (e.g. CRM software) and telephone systemsAbility to learn about products and services and describe/explain them to prospectsExcellent knowledge of EnglishExcellent communication and interpersonal skills

Tele CallerJob Responsibilities1. Calling from Database to generate LeadsNo minimum Education Qualification must. Should have minimum 3-5 years experience of tele-calling and should have good written and spoken English

we believe in satisfying the needs of our customers. We do so, by making all channels of communication open for our clients and helping them discover essential products/services from the comfort of their homes. That is why we are seeking a highly skilled telesales executive. By bridging the gap between the customers and the company, the work of a telesales executive involves having telephonic conversations with the customers, while hitting the sales targets of the company. Going the extra mile for the customer is a vital part of the role of the telesales executive. With an in-depth knowledge of the companys offerings, the ideal telesales executive works towards building a strong relationship with customers, by making telephonic sales.Objectives of this roleMeet weekly/monthly sales targets by developing a marketing strategy as a telesales executiveGain a deep understanding of the companys services and find gaps in the customers lives wherein the companys services fitFoster strong relationships with existing and potential customers by honing the telesales executive skills such as listening, empathy and problem-solvingComply with the rules and regulations of the company by providing customer support as a telemarketing executiveResponsibilitiesConvert leads for the company through telephonic conversationsMaintain and monitor the records of all the conversations, be it customer feedback, purchase orders or queriesStick to the sales script and strategy, but also improvise it when needed, within the scope of the telesales executive job roleUpdate customers about new launches and record customer reactions to new products Be aware of the latest industry trends as a telesales executiveLiaise with the concerned department regarding customer queries and complaintsRequired skills and qualificationsHigh school diplomaPrior experience working as a telesales executive or in a similar role Fluency in English Adept knowledge of working with MS Office

Roles & Responsibilities Call existing/potential customers to explain about products/services to generate sales/revenue for the organisation To utilize inbound/outbound calls to cross-sell & up-sell products/services To share and record accurate information of communication with customers to update database Answer questions regarding products/services to ensure customer satisfaction Ask relevant questions to understand customer requirements. Develop and sustain relationships with customers to encourage repeat business. Develop in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences. Meet/exceed daily and monthly targets with respect to call volume and salesProfessional Experiences Proven experience working as a telesales executive or customer service role Proven track record of successfully meeting sales targets preferably over the phone Good knowledge of relevant computer programs and telephone systems Proficient in all Microsoft Office applications.Functional & Behavioural Competencies Strong analytical and problem-solving skills. Strong negotiation and consultative sales skills. Growth and aggressive delivery, targets-oriented mind-set Ability to deliver in high pace environment Strong organizational skills Excellent communication and customer service skills.

We are looking for 25 tele-caller Posts in Goregaon East,Mumbai,Telecaller, with basic knowledge in BPO Call Center,Tele Marketing, Tele caller and Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree ,Graduate

As a Tele caller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them.

Contact potential or existing customers to inform them about a product or service Answer questions about products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when needed Enter and update customer information in the database Take and process orders in an accurate manner Handle grievances to preserve the companys reputation Keep records of calls and sales and note useful information QUALIFICATION Female candidates requiredExcellent communication skills Fluency in English and Hindi required Ability to learn about products and services and describe/explain them to prospects

Responsibilities:Contact potential or existing customers to inform them about a product or service using scripts.Answer questions about products or the company.Ask questions to understand customer requirements and close sales.Direct prospects to the field sales team when needed.Enter and update customer information in the database.Take and process orders in an accurate manner.Work to meet sales quota and facilitate future sales via a minimum of 200 cold calls a day.Keep records of calls and sales and note useful information.Accurately recording and processing details of customers purchase orders.Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.Developing and sustaining solid relationships with customers to encourage repeat business.Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.Requirements:High school diploma. Bachelor's or associate degree in marketing, communications, business administration, or related field is preferred.Proven experience as telesales representative or other sales/customer service role.Strong negotiation and consultative sales skills.Proven track record of successfully meeting sales quota preferably over the phone.Good knowledge of relevant computer programs (e.g., Microsoft Office) and telephone systems.Ability to learn about products and services and describe/explain them to prospects.Must be fluent in English, Hindi and preferably Marathi.Excellent communication and interpersonal skills.Excellent organizational and problem-solving skills.Outstanding negotiation skills with the ability to resolve issues and address complaints.

Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need..Strong follow-up with the customer.