Opening For Telesales Executive

Roles & Responsibilities

€¢ Call existing/potential customers to explain about products/services to generate sales/revenue for the organisation

€¢ To utilize inbound/outbound calls to cross-sell & up-sell products/services

€¢ To share and record accurate information of communication with customers to update database

€¢ Answer questions regarding products/services to ensure customer satisfaction

€¢ Ask relevant questions to understand customer requirements.

€¢ Develop and sustain relationships with customers to encourage repeat business.

€¢ Develop in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.

€¢ Meet/exceed daily and monthly targets with respect to call volume and sales

Professional Experiences

€¢ Proven experience working as a telesales executive or customer service role

€¢ Proven track record of successfully meeting sales targets preferably over the phone

€¢ Good knowledge of relevant computer programs and telephone systems

€¢ Proficient in all Microsoft Office applications.

Functional & Behavioural Competencies

€¢ Strong analytical and problem-solving skills.

€¢ Strong negotiation and consultative sales skills.

€¢ Growth and aggressive delivery, targets-oriented mind-set

€¢ Ability to deliver in high pace environment

€¢ Strong organizational skills

€¢ Excellent communication and customer service skills.

• Experience

  1 - 4 Years

• No. of Openings

  5

• Education

  Graduate (B.Com)

• Role

  Telesales Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office