Technical Coordinator Job Vacancies in Bangalore Mysore Highway

*CTC 2.2 LPA for the first 6-8 and after 6-8 months it will be 3.0 LPA.*Based on performance the candidates can be switched to our partnersroles, starting post completion of service of 6 month.*Free transport facility is available within the range of 20Km from joblocation..*B-Tech, BCA, MCA, BSC-IT 2018-2023 with 60% through-out in academicswith no active backlogs.*Designation Analyst- IT Support Domain.*For location NOIDA, Chennai,& BLR*Training of 4 weeks at ITENIC TECHNOLOGIES Noida office.*No stipend/Salary during Training.*Twice evaluation/assessment shall be conducted during training;*Candidates need to clear the evaluation as per our partners HTDparameters to finally join/on-board the project/organization.*Excellent English Communication skill required for all the requirements.Technical Parameters:-To provide world class service to all small business customers in acustomer centric environment. Candidates should have Good Knowledge of troubleshooting,maintenance, configuration, backup, server admin, technical support. Handle issues regarding Cisco, Routers, Switches, LAN & WAN &MAN connection, and also deals with Installation, Configuration,Maintenance, and Troubleshooting. Job roles involve support of products on windows Server, UNIX,Mainframe, Share Point, and Active Directory. Good knowledge in Installation of hardware & Software. Work on Client Servers like Windows, Linux, UNIX Work on various Software-Applications Ability to troubleshoot common PC issues (Optional) Antivirus monitoring Assisting customers with inquiries while providingconsultative support and recommendations. Successfully performs against department scorecard metricsincluding Quality Assurance, First Contact.

Position SummaryTechnical support executives are responsible for handling calls from new and existing customers from US regarding a variety of broadband/OS related queries. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide technical support and offer information, as needed, to keep customers satisfied and retain business.Roles and ResponsibilitiesAnswers inquiries by clarifying desired information; researching, locating, and providing informationDetermines requirements by working with customersResolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.Fulfils requests by clarifying desired information; completing transactions; forwarding requests.Education & ExperienceUnder Graduates/GraduatesFresherDesired Skills and AbilitiesExcellent Communication SkillsBasic Telephone EtiquettesMS OfficeBasic System Navigation SkillsCustomer Focus and Being AttentiveTrouble shootingGood reasoning and analytical skillsActive listening skillsAbility to comprehend the customer requirement wellGood understanding about ISP.CriteriaWilling to work in Rotational shifts5 days work/2 rotational weekly offsTransport facility providedDesired qualifications: 10+2 or 10+3 or 10+2+4Desired years of experience: FresherReady to Join Immediately!!!Position: Trainee Process Consultant (Technical Support -International Voice Process)Compensation: 2, 35,000 LPA (Take home 14.5k + 2 k voice allowance)Willing to work in rotational shifts5 Days working, 2 Days split off weekly2 way transportationDesired Skills and Abilities:Good communicationGood Analytical SkillsWork Location: AMR Tech park, Bommanahalli, Bangalore.

Roles and Responsibilities: Builds business by identifying and selling prospects; maintaining relationships with clients. Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. Sells products by establishing contact and developing relationships with prospects Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. Prepares reports by collecting, analyzing, and summarizing information. Maintains quality service by establishing and enforcing organization standards. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal net works; bench marking state-of-the-art practices; participating in professional societies. Contributes to team effort by accomplishing related results as needed. Explain about our training's courses by understanding the need of the clients &generate and convert the leads into Sales. Follow up calls for clients in pipeline. Candidates having prior experience in sales/outbound calling/business development/educational sales background/voice process will be given preference Candidates having experience into admissions/ student counselling, selling educational courses or training will be given preference Negotiate/close the deals. Maintain good relationship with new & existing clients. Result oriented & achieve the given targets. Excellent English communication skills & active listening skills & confident and soft spoken. Prompt problem solving & decision-making skills

Dear Canditae,Job Title: Technical Support SpecialistLocation: Bangalore ( Electronic City or Whitefield )Responsibilities:1. Working from a standard protocol and utilizing documented processes to respond to clients' issues. Some judgment may be used to supplement the outlined process.2. Successfully resolve simple to moderate technical issues (related to hardware and software) from incoming client's contacts and proactive notification systems.3. Respond to service, product, technical, and client-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on client entitlement (for example more complex warranty).4. Begin to proactively assist clients to avoid or reduce problem occurrence.5. Work is often reviewed by the Supervisor or Team Lead.Knowledge and Skills:1. Articulate in excellent written and verbal communication skills.2. Experience in client-facing roles either remote or face-to-face.3. Computer proficiency with applicable software applications.4. Demonstrated problem-solving skills.5. Accuracy in data entry.6. Excellent fluency in language to be supported.7. Experience in a phone-based remote role, e- support, e-chat, or similar.8. Familiarity with computer technology.9. Desirable: Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems.Eligibility Criteria:1. Excellent communication skills2. Excellent Knowledge or working experience on desktop and PC / Laptop troubleshooting / Software Troubleshooting / Networking related issuesJob Profile:1. Troubleshooting Hardware/Networking/OS-related queries of our global Clients over calls or through Software.2. Handle Global clients and initiate the right response to them, positively and professionally.3. Deal with a wide range of products using a powerful information database.4. Provide remote solutions to problems, inquiry problems, and explain the solution in such a way that non-technical users understand.6. Good Communication skills are Mandatory.International voice process.Drop your updated resume Pooja.ms@qmail.quesscorp.com

Position: IT Technician/ IT SupportAny fresher can also apply. company will provide training.Qualification: Graduate / Undergraduate.Job Description: Serving as the first point of contact for IT support within the organization. Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware. Diagnosing and troubleshooting software and hardware issues. Research and evaluate emerging technologies, hardware, and software. Supporting employees whenever they encounter challenges with computers and network devices. Serve as the subject matter expert supporting MAC OSX, Windows, and all common office software and applications, such as Microsoft, and Adobe.Requirements and skills: Proven experience of at least 3+ years in Information technology is a must. A diploma or bachelors degree in computer science, engineering, or relevant field. Experience in general networking, TCP, Firewall rules, VPN, SSL, and IPSec is essential. Knowledge of JavaScript and MS Active Directory is an additional plus point. Good knowledge of operating systems; current equipment and technologies, enterprise backup and recovery procedures, and system performance-monitoring tools. Proficiency in Windows/Linux/Mac OS. Attention to detail and good problem-solving skills. Excellent interpersonal skills and communication ability are a must.Job Types: Full-time, Regular / Permanent

Position: IT Technician/ IT SupportAny fresher can also apply. company will provide training.Qualification: Graduate / Undergraduate.Job Description: Serving as the first point of contact for IT support within the organization. Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware. Diagnosing and troubleshooting software and hardware issues. Research and evaluate emerging technologies, hardware, and software. Supporting employees whenever they encounter challenges with computers and network devices. Serve as the subject matter expert supporting MAC OSX, Windows, and all common office software and applications, such as Microsoft, and Adobe.Requirements and skills: Proven experience of at least 3+ years in Information technology is a must. A diploma or bachelors degree in computer science, engineering, or relevant field. Experience in general networking, TCP, Firewall rules, VPN, SSL, and IPSec is essential. Knowledge of JavaScript and MS Active Directory is an additional plus point. Good knowledge of operating systems; current equipment and technologies, enterprise backup and recovery procedures, and system performance-monitoring tools. Proficiency in Windows/Linux/Mac OS. Attention to detail and good problem-solving skills. Excellent interpersonal skills and communication ability are a must.Job Types: Full-time, Regular / Permanent