position: it technician/ it support
any fresher can also apply. company will provide training.
qualification: graduate / undergraduate.
job description:
· serving as the first point of contact for it support within the organization.
· maintain essential it operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
· diagnosing and troubleshooting software and hardware issues.
· research and evaluate emerging technologies, hardware, and software.
· supporting employees whenever they encounter challenges with computers and network devices.
· serve as the subject matter expert supporting mac osx, windows, and all common office software and applications, such as microsoft, and adobe.
requirements and skills:
· proven experience of at least 3+ years in information technology is a must.
· a diploma or bachelor’s degree in computer science, engineering, or relevant field.
· experience in general networking, tcp, firewall rules, vpn, ssl, and ipsec is essential.
· knowledge of javascript and ms active directory is an additional plus point.
· good knowledge of operating systems; current equipment and technologies, enterprise backup and recovery procedures, and system performance-monitoring tools.
· proficiency in windows/linux/mac os.
· attention to detail and good problem-solving skills.
· excellent interpersonal skills and communication ability are a must.
job types: full-time, regular / permanent