Technical Coordinator Fresher Jobs in Faridabad

We are hiring for Technical Support for our Faridabad office.Freshers are welcome.Key Responsibilities:- Respond to customer queries via phone/email- Troubleshoot and resolve product/service issues- Handle complaints/escalations with a customer-first mindset- Collaborate with internal teams to resolve complex cases- Maintain and follow up on support tickets within SLASkills & Requirements:- Strong written and verbal communication- Effective problem-solving and customer service skills- Basic ERP knowledge (hands-on experience is a plus)- Male candidates preferredInterested candidates can share their resume on recruitment@bluekaktus.com

Urgent Requirement of Customer Support Executive/Tele Caller profile.Experience: 0 to 4 yearsSalary: 18K to 25K InhandLocation: Faridabad, Okhla, New DelhiShift: Night ShiftCustomer Support Executive Responsibilities & Duties:Answer Call pertaining to Customer orders and other concerns.Provide timely and accurate information to customers regarding products, services, order status, etc.Set up and maintain customer records by accurately updating account information.Identify product or service issues based on customer description, and provide resolution options to the customer.