IT Support Job Vacancies in Faridabad

Experience in managing IT software / Hardware platform support / Software applications/ Web development, and user supportImplementation support experience in e- Governance Good issue resolution and reporting skillsAge Limit Should be less than 30 yearsJob Profile:Implementation of Enrolment processTroubleshoots all failed jobs with agreed SLA.Provides technical support to users for both enrolment & authentication processAble to comprehend Act and Regulations related matters.Responsible for providing training to different users on authentication & enrolment processProcurement of hardware and softwareSupport UIDAI eco system partners in adoption and roll out of the Aadhaar Authentication ServicesExtend on-site support for project implementation at the ground levelProvide support for post go live field level support and issues resolution through liaising with government departments, application support and operations teams etc.Working Conditions:Willingness to travel60 70% travel

We are looking for 1 IT Administrator Post in Ballabhgarh, with deep knowledge in Networking, Windows System Administration, Desktop Support, IT Support, graphic, LAN Administrator and Required Educational Qualification is : Diploma,Advanced/Higher Diploma,B.C.A,M.C.A

Roles and Responsibilities : -Should be able to troubleshoot laptops, desktops, firewall, router, printer etc.Knowledge of Windows and Chrome OS is a must be required.Troubleshooting problems related to PC, Printers/Scanner, Local Area Network, Mail Configuration, Data Migration etc.Good knowledge of video conferencing, Hangout meet, google drive etc.Resolving queries as and when required by providing assistance as per defined areas.Service level agreement, vendor management, incident management, problem.Maintain installed PCs, networks, telephone systems and peripherals with routine.Providing assistance on Windows Power Shell, setting up Network Printer/Scanner, DataRecovery, Local Lan Setup (Punching IO, Crimping Cat6 Cables along with Wall Mounted.Issues/Problems.Back Up Management.

For IT support startup InfoGalaxy Global Pvt Ltd.Job briefWe are looking for a competent Help desk expert to provide fast and useful technical assistance. You will answer queries on technical issues and offer advice to solve them.Must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.ResponsibilitiesServe as the first point of contact for customers seeking technical assistance over the phone or emailPerform remote troubleshooting through diagnostic techniques and pertinent questionsDetermine the best solution based on the issue and details provided by customersWalk the customer through the problem-solving processRecord events and problems and their resolutionFollow-up and update customer status and informationIdentify and suggest possible improvements on proceduresRequirements and skillsProven experience (5-8 years) as a help desk technician or other similar support role.Tech savvy with knowledge of Sharepoint adminstration, Office 365, Jira ticketing, LMS, desktop/printer/VOIP troubleshooting via remote control.Email configuration Working knowledge of Databases Ability to diagnose and resolve basic technical issuesExcellent English communication skillsCustomer-oriented and cool-temperedImportant: Working shift will be 3.30 am to 1.30 pm. Based at Faridabad, Delhi NCR.

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