key responsibilities:
• provide on-site and remote technical support for projection mapping shows and installations.
• troubleshoot and resolve technical issues related to projectors, servers, media players, and other related equipment.
• collaborate with the production team to set up, test, and calibrate projection systems for live events.
• assist in the design and implementation of projection mapping solutions for various venues and events.
• conduct regular maintenance and updates on projection equipment and software.
• document technical procedures and create user manuals for internal and client use.
• provide training and support to clients and team members on the use of projection systems.
• stay updated with the latest trends and technologies in projection mapping and av solutions.
qualifications:
• proven experience in technical support, preferably within the av or projection mapping industry.
• strong knowledge of projection systems, media servers, and related
• excellent problem-solving skills and the ability to work under pressure in fast-paced environments.
• strong communication and interpersonal skills.
• ability to work flexible hours, including evenings and weekends, as required by event schedules.
• relevant certifications in av technology or projection mapping (preferred but not mandatory).