Team Leader / Client Relationship Executive

CRP Training & Development Pvt. Ltd.

An awesome opportunity has become available for a Verification Team Leader.

The main purpose of the role is to oversee the verification team and to process verification requests timeously.

This position is responsible for monitoring and managing the verification teams activities and assist with the checking and verifying information gathered from new customers in order to open accounts.

They are required to check the integrity of the documents provided and identify potential fraudulent documents.

Internal Liaison takes place with the Agent Consultants and the Call Centre. External liaison takes place with external customers.

Job description

Background Verification Job Description:

Verifying employment details of prospective candidates, including education, residential address and criminal records, for clients and their organisations

Coordinating with the Human Resource team and Line managers for employment & reference verification

Solving specific client queries pertaining to background verification as and when requested

Investigating case-on-case basis to provide feedback to clients as per the requests

Reaching out to the clients and providing them with the required information

Coordinating with the client for specific requirements through written or verbal communication

Flagging the candidate reports as per the norms of the organisation

Informing the stakeholders in case of a red flag in the verification of a candidate

Maintaining track of cases for future reference of clients

Collecting information and generating reports according to client specifications within the required time frame

Background Verification Job Requirements:

Bachelors degree in commerce or its equivalent

Minimum 2 years of proven experience in background verification

Excellent communication and interpersonal skills

Must have a keen eye for noticing discrepancies

Proficiency in using MS Office & Excel

Thanks & Regards,

Padmaja K

Experience : 2 - 4 Years

No. of Openings : 1

Education : Any Bachelor Degree

Role : Client Relationship Executive

Industry Type : Banking / Financial Services / Stock Broking

Gender : [ Male / Female ]

Job Country : India