Team Leader / Client Relationship Executive

An awesome opportunity has become available for a Verification Team Leader.

The main purpose of the role is to oversee the verification team and to process verification requests timeously.

This position is responsible for monitoring and managing the verification teams activities and assist with the checking and verifying information gathered from new customers in order to open accounts.

They are required to check the integrity of the documents provided and identify potential fraudulent documents.

Internal Liaison takes place with the Agent Consultants and the Call Centre. External liaison takes place with external customers.

Job description

Background Verification Job Description:

Verifying employment details of prospective candidates, including education, residential address and criminal records, for clients and their organisations

– Coordinating with the Human Resource team and Line managers for employment & reference verification

– Solving specific client queries pertaining to background verification as and when requested

– Investigating case-on-case basis to provide feedback to clients as per the requests

– Reaching out to the clients and providing them with the required information

– Coordinating with the client for specific requirements through written or verbal communication

– Flagging the candidate reports as per the norms of the organisation

– Informing the stakeholders in case of a red flag in the verification of a candidate

– Maintaining track of cases for future reference of clients

– Collecting information and generating reports according to client specifications within the required time frame

Background Verification Job Requirements:

– Bachelor’s degree in commerce or its equivalent

– Minimum 2 years of proven experience in background verification

– Excellent communication and interpersonal skills

– Must have a keen eye for noticing discrepancies

– Proficiency in using MS Office & Excel

Thanks & Regards,

Padmaja K

• Experience

  2 - 4 Years

• No. of Openings

  1

• Education

  Graduate

• Role

  Client Relationship Executive

• Industry Type

  Banking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office