Team Leader Job Vacancies in Mumbai Harbour

General Description of the JobThe job involves 1. Providing quality and efficient customer service to customers through daily management of a team of upto 30 employees to include hiring, motivating, recognizing and rewarding, coaching, training and problem solving 2. Assist Team Manager with development, process improvement, analysis and implementation of efficiency or quality initiatives3. Monitor resource utilization & performanceRole & Responsibilities 1. Supervising the performance and providing daily direction to a team of Team Coaches and CSRs to deliver to Organization goals of Service standards and Productivity standards 2. Provide statistical and performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill improvement. 3. Achieve stretched targets and be able to take decisions and manage complex/ difficult conflict situations with either customers or employees4. Assisting Team Manager with process improvement initiatives by coordinating with either other teams in the Company or within Customer Support for system efficiency enhancement projects, implementation on the floor of engagement programs, reward and recognition programs and staffing , training and scheduling issues 5. Effectively manage customer escalations 6. Ensure complete participation and contribution in organization/process level initiatives (e.g. FTR Enhancement, Absenteeism & Attrition control) that may be implemented from time to time to improve quality and efficiency7. Be available for employees that experience work and / or personal problems providing appropriate coaching, counseling, direction and resolutionEducation Requirements/ Skills Any Graduate / MBA Total experience 8+ Minimum 1-3 years of experience as a Team Leader in a domestic/international BPO Strong interpersonal, problem solving, negotiating and verbal & written communication skills Strong computer knowledge and tech

+ We are looking for a result-driven team leader to be responsible for monitoring and supervising a team of consultants to achieve the organizations objectives and increase sales.+ You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum.+ You should create a cohesive team that works efficiently together to maximize the sales team's potential.+ To be successful as a team leader, you should have a track record of team motivation and positive sales results.+ Ultimately, a top-notch team leader should display excellent interpersonal skills to build quality relationships with the team and with customers, be goal-driven, and manage the day-to-day activities of the team efficiently.Responsibilities:- Managing the day-to-day activities of the team.- Motivating the team to achieve organizational goals.- Developing and implementing a timeline to achieve targets.- Delegating tasks to team members.- Conducting training of team members to maximize their potential.- Empowering team members with skills to improve their confidence, product knowledge, and communication skills.- Conducting quarterly performance reviews.- Contributing to the growth of the company through a successful team.- Creating a pleasant working environment that inspires the team.Requirements:* Minimum of 1 years experience.* On-the-job training.* Excellent communication skills.* Confidence and skillful negotiating skills.* Computer literate.* Strong organizational skills to give the team direction.Skills: A clear communicator, Strong Organization Skills, Confident in the team, Respectful to others, Fair and kind, Integrity, Influential in core areas, willing to delegate, Powerful facilitator, A skilled Negotiator, Committed, Humble, Productive, Visionary, Analytical, Respectful, Good Communicator, Good Delegator, Hard Working, Strategic, Process Driven, Creative, Decisive, Trustworthy, Gives Feedback,

Need to manage the team, target achievement, mange delivery on time, customer relationshilp etc., We need hardworking persom

About Company:BDS Legal Services is a leading national law firm in India comprising of numerous professionals, with offices in Mumbai (Headquarter), Pune, Delhi, Bangalore, Ahmedabad, and Indore. BDS Legal Services was set up in 2012 and has since established an excellent reputation for its integrity and value-based proactive, pragmatic, and innovative legal advice, and its ability to help clients effectively traverse the complicated legal and regulatory regime in India. The mission of the Firm is to provide outstanding legal solutions in the chosen practice areas with a strong emphasis on ethics. Clients benefit from the expertise and experience as a large firm while still enjoying the privilege of personal attention and responsiveness of a small firm. Our Practice areas are IPR, Secretarial, Legal, Company Registration, Annual Filings, Returns, and Tax.Job Description: Conducting skills gap analyses to identify areas of improvement Designing training curricula within time and budget constraints Coordinate individual and team performance review sessions to discuss strengths and weaknesses Monitor sales objectives and results Collect feedback from trainees and managers about training courses Report on impact of training programs (e.g. sales achieved) Schedule individual and team training plans on a regular basis Design onboarding session for new hires Report on training program effectiveness Create an open-communication climate and gather team members preferences for potential training Requirement: Proven work experience as a trainer An outstanding supervisory experience. Prior experience in utilization of computer programs such as MS Outlook and MS office. Excellent communication and leadership skills Organizational and time-management skillsLocation: Kanjurmarg, Mumbai. Position: Sales Trainer Experience: Minimum 1-3 Years

urgent hiringCalling, Team leader, Assistant manager, Quality and EtcEducation: Graduate or Freshersalary : 12,000 to 16,000Work Location: Airoli , Mumbai AND Thane, Mumbai

Greetings Univertec Solutions Job Title: Team Lead (Collections)Location: Navi Mumbai (Mahape)Salary -20,000 to 25,000 per monthEligibility Criteria1. Should know throughput calculation like attrition, shrinkage.2. Should have handled minimum 15 to 20 agents as team lead.3. Should handle the team weekly reviews and encourage team to meet organizational goals .4. Responsible for staff retention within the team.5. Should be aware of KRAS, KPIS.6. Should be from collection background handling financial products (Insurance, PL, other loans etc)7. Should have Role Experience: Minimum 1 -2 Years Nil-Pause.Interview Timings:10 am to 5 pm (Monday - Saturday)Interview Location: Univertec Solutions 1103-06, Technocity IT Premises, Sector X- 5/3, T.T.C. Industrial Area, Mahape, Navi Mumbai,

Hiring For Team LeaderJob Location :- Andheri ( Marol ).Salary :- 25000 To 30000 In hand + PF + ESIC.Experience :- Minimum 1 Year In BPO / Call CenterMale & Female Candidates Can Apply( Note :- Work From Office )

1) Develop and implement SEO strategies that align with the companys goals.2) Stay up to date with the latest SEO and digital marketing trends and best practices3) Lead, mentor, and motivate the SEO team to achieve targets.4) Assign tasks, set deadlines, and ensure the team meets project goals.5) Conduct regular team meetings and performance reviews.6) Oversee the execution of on-page and off-page SEO activities, including keyword research, content optimization, link building, and technical SEO fixes.7) Track, analyze, and report on SEO performance metrics.8) Use tools like Google Analytics, Search Console, Ahref, Semrush, MOZ, Screaming Frog, and other SEO tools to monitor progress.9) Work closely with content writers, developers, and other digital marketing teams to ensure SEO best practices are integrated across all digital channels.10) Communicate SEO progress, challenges, and results to clients or managers11) Prepare reports and presentations that clearly convey the impact of SEO efforts.12) Manage multiple SEO projects simultaneously, ensuring they are completed on time13) Prioritize tasks based on impact and importance.

Manage and motivate the sales team to exceed individual and collective targets.Monitor team performance and provide actionable insights to improve outcomes.Foster strong relationships with clients to drive customer loyalty and satisfaction.Collaborate with other departments to align sales strategies with overall business goals.Identify training and development opportunities for team members to enhance skills.Generate reports and analysis to track progress and forecast sales trends.

Job Position: HR Team LeaderLocation: Goregaon WestExperience: Minimum 5 years (with at least 2 years of team handling experience)Industry Preference: Non-IT (not from BPO or blue-collared recruitment)Key Responsibilities:- Lead, train, and motivate a team of 510 recruiters to achieve monthly/quarterly hiring targets.- Work extensively on Applicant Tracking Systems (ATS) for sourcing and recruitment activities.- Act as the primary point of contact for client management understanding requirements, ensuring delivery, and maintaining strong relationships.- Handle end-to-end recruitment activities (sourcing, screening, interviewing, selection).- Achieve both team targets and contribute as an individual recruiter when required.- Monitor team performance, provide feedback, and ensure high productivity.- Prepare recruitment reports and share insights with management.- Ensure compliance with company policies and hiring processes.Requirements:-Minimum 5 years of recruitment experience** with at least 2 years of team handling experience.- Must have managed a team of 510 recruiters.- Strong experience with ATS systems and recruitment tools.- Proven track record in client management and working on strict targets.- Experience in Non-IT recruitment (not from BPO or blue-collared hiring).- Strong leadership, communication, and interpersonal skills.-Ability to balance team leadership and individual contribution.

Job Summary:We are looking for a dynamic and results-driven IT Sales Team Leader to manage and lead our sales team. The ideal candidate will have strong experience in IT hardware/software sales, team management, and achieving monthly revenue targets.Key Responsibilities:Lead, guide, and motivate the IT sales team to achieve individual and team sales targets.Manage daily sales operations including cold calling, lead generation, and client follow-ups.Build and maintain relationships with IT partners, resellers, and end customers.Support the sales team with negotiations, pricing, and closing deals.Train new team members on products, processes, and sales strategies.Monitor team performance using KPIs and prepare weekly/monthly sales reports.Work closely with the marketing and operations teams to improve lead quality and conversion rates.Identify new business opportunities and contribute to business growth strategies.Ensure customer satisfaction and maintain long-term client relationships.Required Skills & Qualifications:46 years of experience in IT sales (hardware/software/networking products preferred).Minimum 12 years of experience in leading or supervising a sales team.Strong knowledge of IT products (firewalls, switches, servers, licenses, networking equipment).Excellent communication, leadership, and negotiation skills.Ability to work under pressure and achieve sales targets.Proficiency in CRM tools, MS Office, and email communication.Education:Bachelors degree in any field (Technical background is a plus).Working Hours:Working days, Monday to SaturdayOffice time : 11:00 am to 8:00 pm IST