Team Manager Job Vacancies in Mumbai Harbour

Assess clients needs and present suitable promoted products- Liaise with and persuade targeted doctors to prescribe our products utilizing effective selling skills and performing cost-benefit analysis- Provide product information and deliver product samples- Attend sales meetings, conference calls, training sessions and symposium circuits- Work with sales team to develop strategies and implement brand strategies to ensure a consistent marketing message- Build positive trust relationships with medical representatives to influence targeted group in the decision making process- Monitor and analyze data and market conditions to identify competitive advantage- Keep accurate records and documentation for reporting and feedback- Pursue continuous learning and professional development and stay up-to-date with latest medical dataRequirements and skills :- Proven work experience as a Pharmaceutical Rep or in Medical Sales- Familiarity with databases, statistics, product lines and latest medical issues- Knowledge of MS Office- Min. graduate preferred B.Pharma/PGDM, MBA in marketing.- Experience : 8 to 14 years in Pharma Selling.- Last min. experience 5 years in Critical Care Antibiotics.

Role & responsibilities SALESInbound/Outbound calling on leads generated from various sources to offer full range of Jarvis products/subscriptions.Upsell/Cross-sell - Approach existing customers and explore the possibility of offering add-ons or alternative subscriptions to boost salesRenewals - Calling Customers before the end of their tenure to understand their journey and ensure maximum retention.Follow calling scripts and probe to understand and target the needs and interests of customersMaintain call logs, MIS and reporting details regarding calls.SERVICEAddressing the customer queries with timely responses, and collecting reviews and ratings for the service.Coordinating with the back-end team and making any necessary developments on the app or portal and also help identifying the bugs.Preferred candidate profileRM should excel in having good conversations with clients, exhibit mastery in our product, and have a positive outlook that is not put down by a bad customer interaction.Proficient with Ms-OfficeHighly organized and proficient at managing multiple tasks at the same timeStrong communication skills written and oralCreative, innovative, and always think outside the boxMetric driven and have the ability to draw insight from complex dataConfident with a dynamic personalitySales DrivenPerks and benefitsCompetitive CompensationFlexible working hours2nd and 4th Saturdays weekly offsAll Sundays weekly offsMentorship & Growth

Hiring now for 2023!Experienced & Freshers can apply for Business Development Manager at Mumbai Region.Interested candidates can apply for job by sending their resumeFollowing Skills will be preferred;Proven working experience as a business development manager, sales executive or a relevant roleProven sales track recordExperience in customer support is a plusProficiency in MS Office and CRM software (e.g. Salesforce)Proficiency in EnglishMarket knowledgeCommunication and negotiation skillsAbility to build rapportTime management and planning skillsBSc/BA in business administration, sales or relevant field

General Description of the JobThe job involves 1. Providing quality and efficient customer service to customers through daily management of a team of upto 30 employees to include hiring, motivating, recognizing and rewarding, coaching, training and problem solving 2. Assist Team Manager with development, process improvement, analysis and implementation of efficiency or quality initiatives3. Monitor resource utilization & performanceRole & Responsibilities 1. Supervising the performance and providing daily direction to a team of Team Coaches and CSRs to deliver to Organization goals of Service standards and Productivity standards 2. Provide statistical and performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill improvement. 3. Achieve stretched targets and be able to take decisions and manage complex/ difficult conflict situations with either customers or employees4. Assisting Team Manager with process improvement initiatives by coordinating with either other teams in the Company or within Customer Support for system efficiency enhancement projects, implementation on the floor of engagement programs, reward and recognition programs and staffing , training and scheduling issues 5. Effectively manage customer escalations 6. Ensure complete participation and contribution in organization/process level initiatives (e.g. FTR Enhancement, Absenteeism & Attrition control) that may be implemented from time to time to improve quality and efficiency7. Be available for employees that experience work and / or personal problems providing appropriate coaching, counseling, direction and resolutionEducation Requirements/ Skills Any Graduate / MBA Total experience 8+ Minimum 1-3 years of experience as a Team Leader in a domestic/international BPO Strong interpersonal, problem solving, negotiating and verbal & written communication skills Strong computer knowledge and tech

Build a team of Advisor/Agents Work closely with Advisor/Agents on planning and reviewing of activities and goals Achievement of monthly, quarterly and yearly business plans Ensure Company's product sales ratio and adhere to the business norms Hold periodical customer meet to understand customers pulse and product needs Ensure customer queries are responded to satisfactorily as per companies standard. Eligibility Criteria:Any Graduate / Post graduate with good experience in sales.

Role detailsScope: To exceed targets for New Sales, Referrals or Renewals, in an individual contributor roleWork Location: Remote online work until offices reopen, candidate, can be based out of any location in IndiaWorking days: 5 working days; Week off can be on any day as per the rosterShifts (subject to change): Shift start hour will be after 5:30 AM and shift end hour before 12 midnightMandatory Language Fluency: English with no MTI influenceLaptop/Wi-fi: Candidates to use their own laptops and wi-fi; Wifi cost will be reimbursed as per the policyShift allowance: As applicable by the policy; this will be basis your allocated shift after you joinRequired Qualifications and experienceGraduation is mandatory with a minimum of 55% gradeMinimum of 1 year Sales experience and a maximum of 10 years overall experience is requiredProven B2C Sales track recordExcellent communication, interpersonal, problem-solving, presentation, and organizational skillsComfortable with changes in shift timingsVersant (Online Test) Mandatory with > 58 marks. This is part of the recruitment processImmediate joiners are preferred. Must have 1 month or less notice period

4-7 years of experience in sales preferably in HFC or NBFCMinimum 2 years of handling DSA channel Ability to liaison & follow-up with external and internal stakeholders Good written & verbal communication skillsAbility to work under tight deadlines Knowledge and understanding of the local LAP marketKnowledge of compliance regulations as issued by NHB, RBI etc.

We require candidate with hardcore selling experience, should have excellent interpersonal and organizational skill, should be able to inspire and motivate their team.Below is the JDRecruiting, Screening and training new agents.Analyzing performance and drawing up action plansEstablishing strong relationships with clientsObeying agency regulationsGood leadership and people skillExcellent time management Great Networking abilities

4-7 years of experience in sales preferably in HFC or NBFCMinimum 2 years of handling DSA channel Ability to liaison & follow-up with external and internal stakeholders Good written & verbal communication skillsAbility to work under tight deadlines Knowledge and understanding of the local LAP marketKnowledge of compliance regulations as issued by NHB, RBI etc.Key roles/Responsibility.....promotion activities for establishing the brand and increasing market coverageResponsible for establishing the Piramal brand andmanaging the sales and business developmentactivities in the LAP segment (including small ticket).Responsible for overall sales and cross sell target from external channel partners (DSAs) and also maintain adherence to customer satisfaction and profitability metrics Monitor the leads and check for the quality of sourcing and ensure quick conversion of prospects as per the targets setImplement and engage in branch