Array ( [0] => support-technician [1] => pune ) Support Technician Graduate Jobs in Pune
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Support Technician Graduate Jobs in Pune

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International Voice Process Executive (Fresher)

Vynaxis Hub

  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Pune
BPO Customer Support International Calling Voice Process Fluent English Call Center Customer Service
We are looking for a dedicated International Voice Process Executive to join our team in Pune. This full-time position is perfect for fresh graduates or those with up to a year of experience. You will be responsible for handling customer queries and providing exceptional service to clients from around the world.Key Responsibilities:- **Customer Interaction**: Communicate with international clients via phone, addressing their inquiries and providing accurate information. Clear communication is essential to ensure customer satisfaction.- **Problem Solving**: Identify customer issues and resolve them efficiently while maintaining a professional demeanor. A strong focus on finding solutions is crucial in this role.- **Documentation**: Maintain records of customer interactions and transactions, ensuring all details are accurately entered into our system. Good organizational skills will help keep processes smooth.- **Feedback Handling**: Listen to customers and gather feedback to improve services. Enhancing customer experience is a key aspect of this position.Required Skills and Expectations:Candidates should have excellent verbal communication skills in English, with the ability to articulate ideas clearly. A friendly and positive attitude is essential to foster good relationships with clients. Strong problem-solving abilities and a willingness to learn are important. Adaptability in a fast-paced environment and teamwork spirit are highly valued. Basic computer skills are necessary to manage customer interactions effectively.
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Fresher - Looking For Hardware Engineer

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 1 yrs
  • Marunji Pune
Hardware Engineering Hardware Networking Computer Hardware Desktop Support Technician Activities Software Installation
We are seeking a motivated Hardware Engineer to join our team in Marunji, Pune. This entry-level position is perfect for recent graduates eager to start their career in hardware design and development.Key Responsibilities:1. **Design Development**: Assist in designing and testing hardware components and systems, ensuring they meet project specifications and performance standards.2. **Prototyping**: Support the creation of prototypes to validate designs, collaborating with experienced engineers to troubleshoot issues during the testing phase.3. **Documentation**: Maintain detailed records of design processes, test results, and development activities, ensuring compliance with industry standards and internal protocols.4. **Collaboration**: Work closely with cross-functional teams, including software and systems engineers, to integrate hardware solutions effectively.5. **Quality Assurance**: Participate in the review and analysis of hardware performance, suggesting improvements and conducting tests to ensure high-quality output.Required Skills and Expectations:The ideal candidate should hold a graduate degree in electronics or a related field. Strong analytical skills and a passion for technology are essential. Good problem-solving abilities and attention to detail are crucial for troubleshooting and improving designs. Candidates should also possess effective communication skills, enabling them to articulate ideas clearly and work within a collaborative team environment. A basic understanding of electronics principles and experience with design software will be beneficial.
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Coupa L2 Support Engineer - Pune

Vivanet

  • 5 - 8 yrs
  • 100.0 Lac/Yr
  • Pune
Coupa P2P S2P API Integration ERP Implementation Level 2 Engineer Functional Support Service Now Coupa Analytics
Coupa Support L2Technical Expertise:Deep knowledge of Coupa modules including Sourcing, SRM, Procure, Contracts, Catalog, Receipt, Stock Management, and Invoice.Understanding of System Administration, including managing roles, permissions, and configuring approval workflows.Foundational knowledge of architecture such as APIs and SFTP.Familiarity with ERP systems (like SAP or Dynamics) and data exchange/integration processes.Experience with ITSM/Ticketing tools such as ServiceNow or Jira.Domain Knowledge: A strong understanding of standard procurement processes, specifically purchase requisitions, purchase orders, and invoicing.Functional Skills: Ability to create and analyze reports using Coupa Analytics and Excel.Coupa Specialist, Coupa Administrator, Coupa Support, Coupa ConsultantProcure-to-Pay (P2P), Source-to-Pay (S2P), IT Procurement, E-ProcurementAPI Integration, SFTP, ERP Integration, SAP, Microsoft Dynamics, System ConfigurationLevel 2 Support, Functional Support, Workflow Configuration, SIT (System Integration Testing)ServiceNow, Jira, Confluence, Coupa Analytics
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Support Technician - Full Time - Freshers

Poona Pneumatic Pvt Ltd

  • Fresher
  • Female
  • Bhosari MIDC Pune
Microsoft Office Retail Sales Service Desk Customer Support Payment Followup
Job description:Position: Service CoordinatorCompany: Poona Air TechnologiesLocation: Bhosari, PuneDepartment: Service & OperationsCompany OverviewPoona Air Technologies is engaged in providing industrial compressed air solutions, pneumatic systems, and related service support to manufacturing and engineering industries. The company is committed to delivering reliable equipment performance and prompt after-sales service to its clients.Role SummaryThe Service Coordinator will be responsible for managing service operations, coordinating with service engineers, handling customer service requests, and ensuring timely execution of service activities. The role requires strong coordination, communication, and organizational skills.Key ResponsibilitiesReceive and register service complaints and breakdown calls from customersSchedule and assign service engineers for site visitsCoordinate preventive maintenance schedules with clientsFollow up with customers for service feedback and closure confirmationMaintain service records, call logs, and documentationPrepare service reports, job cards, and invoicesCoordinate with the spare parts and stores department for material availabilityMonitor service engineer attendance and field movementEnsure timely billing and collection follow-ups (if required)Maintain proper communication between customers, engineers, and managementEligibility CriteriaAny Graduate (Commerce / Management preferred)13 years of experience in service coordination / back office / operationsExperience in industrial equipment, pneumatic, compressor, or engineering companies preferredGood communication and customer handling skillsBasic knowledge of MS Excel and documentationKey SkillsService CoordinationCustomer HandlingScheduling & PlanningDocumentation & ReportingTeam CoordinationProblem SolvingJob Types: Full-time, PermanentBenefits:Paid sick timeProvident Fund
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Jobs by Related Category

Walk-Ins Interview For Urgent Requirement For International Customer Support Executive

Kwality Jobs

  • 0 - 6 yrs
  • 7.0 Lac/Yr
  • Pune
Customer Service BPO Proficiency in English
We Are Hiring Customer Support (International Voice Process)We are looking for enthusiastic and customer-focused professionals to join our team. If you have strong communication skills and a passion for helping customers, we would love to connect with you.Position: Customer Support International Voice ProcessExperience: 04 YearsQualification: Any Full-Time GraduateWork Mode: Work from Office (Mandatory)Shifts: 247 Rotational Shifts with Weekly OffPrimary Location: BengaluruWalk-in Interviews Available At: Bengaluru, Pune, Hyderabad, and KolkataFreshers are most welcomeKey Responsibilities: Handle customer queries and resolve client issues via calls, chat, and email. Analyze customer concerns and provide effective resolutions. Demonstrate strong problem-solving skills and ownership of customer issues. Ensure a positive customer experience and respect customers time. Manage time effectively and adhere to process guidelines.Requirements: Excellent communication skills in English. Strong analytical and problem-solving abilities. Open to working in a 247 shift environment. Candidate must be fully vaccinated (as per company policy). Interested candidates can apply or share their resumes:Email: barkha.kwalityjobs@gmail.comWhatsApp: +91 9512846484
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Customer Service Associate (Fresher)

Knotwork Business Solution

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kharadi Pune
Customer Relationship Domestic BPO BPO Operations Chat Support Customer Care Cons Customer Guidance International BPO BPO Non Voice Non Voice Process BPO Chat Process
Role - Customer Care Representative for TCS GEM Minimum 6 month Experience required on paper with Excellent English communication(V5)Education criteria - Graduation is mandatory..Salary - 26kDay shift, Sunday fix off
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Customer Support Executive- Freshers

Skylines Dynamics

  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Pune
Customer Relationship Customer Service Customer Handling BPO Voice Telephone Handling Domestic BPO Good Communication Skills Customer Care Cold Calling Customer Support
Good Communication SkillsInsurance Knowledge should be able to grab it Freshers are welcome;
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Senior Technical Support Executive ( International Voice)

GHRS Training LLP

  • 1 - 5 yrs
  • 5.5 Lac/Yr
  • Pune
Laptop Support Hardware Support Snow Service Now Service Now Ticketing Technical Voice Process International Voice DNS DHCP Helpdesk Helpdesk Operations Ticketing Tools L1 Support Service Desk Management
Designation - Sr. Technical Process ExecutiveMin 1 Yr Exp Into Technical Support International VoiceMust Have - Service Desk VoiceAny GraduateCTC - Up to 5.5 LPA + Allowances and IncentivesWork From Office24*7 US Rotational Night Shift Both Way Cab (Whithin 25 KM)5 Days Working 2 Days Rotational OffAbsconded Cases Not ConsiderableNotice - Immediate Joiners
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Jobs by Popular Location

Desktop Support Engineer - Pune

Cybaem

  • 1 - 4 yrs
  • 3.0 Lac/Yr
  • Pune
Networking Hardware Networking Computer Hardware Desktop Support IT Helpdesk Desktop Administration IP Addressing LAN-local Area Network Service Desk OS Installation
Key ResponsibilitiesInstall, configure, and maintain desktops, laptops, printers, and peripherals.Provide support for Windows / macOS / Linux operating systems and applications.Troubleshoot network connectivity issues (LAN, WAN, Wi-Fi, VPN).Handle user queries related to software, email, antivirus, and office applications.Manage Active Directory (user accounts, password resets, access permissions).Perform system upgrades, patch updates, and security configurations.
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CNC Maintenance Engineer

Careerzgraph

CNC Maintenance Technical Services Industrial Automation Field Service Industrial Relations Email Support
We have vacant of 5 CNC Maintenance Engineer Jobs in Mumbai, Nashik, Pune, Nagpur, Ahmedabad, Vadodara, Experience Required : 2+ Years Educational Qualification : B.E Skill CNC Maintenance, Technical Services, Industrial Automation, Field Service, Industrial Relations, Email Support etc.
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Technical Support Executive (full Time)

Genesis HR Services

Technical Customer Support Desktop Support Technical Services Network Troubleshooting
Role:-Sr. Technical Process Executive Are you passionate about providing exceptional Technical Support? Looking to take your career to the next level? This is your chance to be part of a dynamic team!Domain: International Technical Support (Voice Process) Experience: Minimum 1 year in Technical Support (International Voice) Qualification: Any Graduate CTC: Up to 6 LPA + Variables + Allowances Location: Pune Bangalore Hyderabad Work Mode: Work From OfficeWhy Join Us? 5-Day Work Week 2 Rotational Off Days 24/7 Shifts for a Global Exposure Competitive Compensation & Perks Immediate Joining Opportunity
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Sales Coordinator Jobs For Freshers - Pune

ICRS

  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Female
  • Chakan Pune
Microsoft Office Corporate Sales Sales Administration Coordination Skills Customer Support Service Desk Order Processing
SALES SUPPORT,ORDER PROCESSING,CUSTOMER RELATION ,COMMINICATION AND CO ORDINATION,SALES DATA MANAGEMENT,PERFORMANCE MONITORING
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Sales Coordinator

Vijaya Management Services

  • 3 - 5 yrs
  • Kothrud Pune
Computer Expertise Especially in Excel Organizational Sales Work in Fast-paced Environment and Meet Deadlines. Sales Coordinator Customer Service Skills Problem-solving Skills Excellent Communication
Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Engineers have high-impact, up-to-date support material. Handling customer calls, emails, and messages, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing and technical events. Handling customer orders over phone, email, or mail and ensuring the orders have the correct prices, discounts, and product codes. Feeding the customer orders in ERP system, ensuring they are processed according to customer requirements. Making purchase orders against the customer orders and managing delivery related communication with the Principles and ensuring all orders are accurate and delivered on time. Ensuring customers pay as per the agreed credit terms and coordinate with accounts team for recoveries. Developing and maintaining filing systems so as to maintain sales records, prepare MIS reports, and coordinating with Sales Engineers to ensure budget achievement Tele-Marketing and mailers highlighting the company's products and services to the potential customers. Ensuring adherence to laws, regulations, and company policies. Responsible for managing import and export shipments, including all related tasks and follow-ups.Qualification- A Bachelor's degree in Business Administration or related field. contact - vishakha Patil - 8855997934mail id- vishakha.vms@gmail.com
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Customer Service Representative Jobs For B.A Freshers

DBS MINTEK PVT LTD

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Baner Pune
Customer Service Customer Support Inbound Voice Process
What is the role of customer support?Customer support vs customer service: What's the difference ...The role of customer support is to help make a difference in the user's experience with your product, says Palazzolo, Head of Member Success at Trust & Will . It is the support agent's role and responsibility to become customer advocates to help shape the future of their company's product, marketing, R&D etc.
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Freshers For Chat Process Executive - Pune

Eclerx

  • Fresher
  • 3.0 Lac/Yr
  • Pune
Live Chat Support Operation Customer Service Call Center Chat Support BPO Non Voice
Looking for candidates with good communication skills for international chat and voice process
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Sales & Services Support Assistant (1-2 Years)

Tech Sales & Services

  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Shivajinagar Pune
Communication Skill Computer Sales Support Executive
Key Responsibilities of a Sales Back OfficeThe Sales Back Office plays a vital role in ensuring the efficiency and effectiveness of the sales process. Here are the core responsibilities that define this role: Order Processing Data Management Customer Support Reporting and Analysis Coordination with Sales Team Sales Support Tools Management
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Sales Coordinator (1-4 Years) - Female Candidates Required

Vidhi Corporation

  • 1 - 4 yrs
  • 2.5 Lac/Yr
  • Katraj Pune
Customer Support Service Desk Customer Care Coordination Skills Microsoft Office
We are seeking a dynamic Backoffice and Sales Coordinator to join our team. This role will primarily involve supporting our sales team with administrative tasks, coordinating sales-related activities, and ensuring smooth operations of the back office. The ideal candidate should possess strong organizational skills, attention to detail, and the ability to multitask effectively. Experience in sales support, customer service, or administrative roles is preferred.
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Customer Care Executive

B2B Verse Innovation LLP

  • 2 - 5 yrs
  • Kothrud Pune
Customer Care Customer Support Inbound Calls Handling Outbound Calls Outbound Calling Customer Service Customer Handling Customer Management Cold Calling Customer Communication
Responsibilities:Handle inbound and outbound customer calls and emails.Process customer orders accurately and efficiently.Provide information to customers regarding product availability, pricing, and delivery.Resolve customer inquiries and complaints in a timely and professional manner.Maintain accurate records of customer interactionsQualifications:High school diploma or equivalent.2+ years of experience in customer service or a related field.Excellent communication and interpersonal skills.Strong attention to detail and accuracy.Proficiency in using customer service software and Microsoft Office Suite.Experience in the agriculture industry is a plus.Benefits:Competitive salary and benefits package.Opportunities for professional growth and development.Be a part of a dynamic and growing company.
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Real Estate Report Coordinator

Sigmavalue

  • 1 - 3 yrs
  • Pune
Strong Verbal and Analytical Skills Attention to Detail Customer Service
The Report Coordinator should coordinate both in-house and external teams for property evaluation and is responsible for collecting, processing, and documenting the data collected from the stakeholders. This job role also involves communicating with clients the progress, and timelines and preparing status reports and appraisals. The coordinator has to maintain and update databases for smooth workflowmanagement
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CRM Executive (Female Candidates Preferred)

Vijaya Management Services

  • 3 - 9 yrs
  • 8.0 Lac/Yr
  • Pune
Client Retention Customer Relationship Clinet Handling Marketing Communication CRM Customer Support Customer Care Customer Handling MIS Reporting CRM Sales Service Marketing CRM Strategy Communication Skills
*Build and maintain strong relationships with clients, understanding their needs and offering customized solutions like the mobile factory concept. Ensure clear communication and timely issue resolution.Develop detailed project proposals for clients, including the setup and operation of mobile factories. Ensure proposals meet client specifications and timelines, while aligning with company objectives.Identify and onboard new organizations, targeting 15 new vendor registrations per month. Engage with these vendors to initiate enquiries and build long-term business associations.Generate at least 10 high-value project enquiries (worth over 2.5 Cr) monthly through strategic meetings and follow-ups. Ensure 2 projects are closed per month, along with securing work/purchase orders. Initiate inquiries and promptly hand them over to the sales team for further processing if it is for a smaller value deals.Manage a weekly and monthly calendar for client interactions. Organize daily meetings with clients to discuss project updates, requirements, and future opportunities. Share the daily to-do list in advance by the prior evening and the weekly to-do list by Friday of the preceding week.Coordinate the mobile factory setup, ensuring timely assembly and smooth operations at client sites. Oversee the disassembly and relocation when needed, adhering to project timelines and quality standards.Track the progress of all projects, ensuring that key milestones are achieved and performance metrics are met. Provide weekly performance and progress reports to senior management and clients.Identify potential risks during project execution and work with cross-functional teams to resolve issues. Ensure quick response to client concerns and maintain service quality throughout the project lifecycle.Provide training and ongoing support to clients regarding the use of mobile factories and RCC products. Ensure that all customer queries are resolved quickly, and technical support .
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