Array ( [0] => support-technician [1] => pune ) Top Support Technician Female Jobs in Pune for Graduate
13

Support Technician Female Graduate Jobs in Pune

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  • Fresher
  • Female
  • Bhosari MIDC Pune
Microsoft Office Retail Sales Service Desk Customer Support Payment Followup
Job description:Position: Service CoordinatorCompany: Poona Air TechnologiesLocation: Bhosari, PuneDepartment: Service & OperationsCompany OverviewPoona Air Technologies is engaged in providing industrial compressed air solutions, pneumatic systems, and related service support to manufacturing and engineering industries. The company is committed to delivering reliable equipment performance and prompt after-sales service to its clients.Role SummaryThe Service Coordinator will be responsible for managing service operations, coordinating with service engineers, handling customer service requests, and ensuring timely execution of service activities. The role requires strong coordination, communication, and organizational skills.Key ResponsibilitiesReceive and register service complaints and breakdown calls from customersSchedule and assign service engineers for site visitsCoordinate preventive maintenance schedules with clientsFollow up with customers for service feedback and closure confirmationMaintain service records, call logs, and documentationPrepare service reports, job cards, and invoicesCoordinate with the spare parts and stores department for material availabilityMonitor service engineer attendance and field movementEnsure timely billing and collection follow-ups (if required)Maintain proper communication between customers, engineers, and managementEligibility CriteriaAny Graduate (Commerce / Management preferred)13 years of experience in service coordination / back office / operationsExperience in industrial equipment, pneumatic, compressor, or engineering companies preferredGood communication and customer handling skillsBasic knowledge of MS Excel and documentationKey SkillsService CoordinationCustomer HandlingScheduling & PlanningDocumentation & ReportingTeam CoordinationProblem SolvingJob Types: Full-time, PermanentBenefits:Paid sick timeProvident Fund
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Female
  • Chakan Pune
Microsoft Office Corporate Sales Sales Administration Coordination Skills Customer Support Service Desk Order Processing
SALES SUPPORT,ORDER PROCESSING,CUSTOMER RELATION ,COMMINICATION AND CO ORDINATION,SALES DATA MANAGEMENT,PERFORMANCE MONITORING
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  • 1 - 4 yrs
  • 2.5 Lac/Yr
  • Katraj Pune
Customer Support Service Desk Customer Care Coordination Skills Microsoft Office
We are seeking a dynamic Backoffice and Sales Coordinator to join our team. This role will primarily involve supporting our sales team with administrative tasks, coordinating sales-related activities, and ensuring smooth operations of the back office. The ideal candidate should possess strong organizational skills, attention to detail, and the ability to multitask effectively. Experience in sales support, customer service, or administrative roles is preferred.
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  • 3 - 9 yrs
  • 8.0 Lac/Yr
  • Pune
Client Retention Customer Relationship Clinet Handling Marketing Communication CRM Customer Support Customer Care Customer Handling MIS Reporting CRM Sales Service Marketing CRM Strategy Communication Skills
*Build and maintain strong relationships with clients, understanding their needs and offering customized solutions like the mobile factory concept. Ensure clear communication and timely issue resolution.Develop detailed project proposals for clients, including the setup and operation of mobile factories. Ensure proposals meet client specifications and timelines, while aligning with company objectives.Identify and onboard new organizations, targeting 15 new vendor registrations per month. Engage with these vendors to initiate enquiries and build long-term business associations.Generate at least 10 high-value project enquiries (worth over 2.5 Cr) monthly through strategic meetings and follow-ups. Ensure 2 projects are closed per month, along with securing work/purchase orders. Initiate inquiries and promptly hand them over to the sales team for further processing if it is for a smaller value deals.Manage a weekly and monthly calendar for client interactions. Organize daily meetings with clients to discuss project updates, requirements, and future opportunities. Share the daily to-do list in advance by the prior evening and the weekly to-do list by Friday of the preceding week.Coordinate the mobile factory setup, ensuring timely assembly and smooth operations at client sites. Oversee the disassembly and relocation when needed, adhering to project timelines and quality standards.Track the progress of all projects, ensuring that key milestones are achieved and performance metrics are met. Provide weekly performance and progress reports to senior management and clients.Identify potential risks during project execution and work with cross-functional teams to resolve issues. Ensure quick response to client concerns and maintain service quality throughout the project lifecycle.Provide training and ongoing support to clients regarding the use of mobile factories and RCC products. Ensure that all customer queries are resolved quickly, and technical support .
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Communication Human Resource Intern Customer Relationship Voice Process Customer Service Outbound Calling Inbound Voice Process Customer Calling Good Communication English Language Customer Support Outbound Sales Inbound Process
Clarity is an emotional support online app that hire people who can talk to users via call and chat and provide them with emotional support.An applicant should be empathetic and good in communication to be eligible of this post.Work Timings:- Work from Home job- Flexible working hours- One requires to devote 4 hours daily (not necessarily in a single go)Requirements:- Android Phone- Strong Internet Connection- Applicant should be at least 21 years old
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  • 2 - 3 yrs
  • 3.0 Lac/Yr
  • Pune
Back Office Executive Customer Care ERP Coordinator SAP SD Consultant
Handling Inside sale activities. Warranty-related issues to resolve on time of all customers. Handling for demo material which is issued to employees. Making weekly report and send to all Sales Engineers. Material follow up with HQ. Dispatch related queries for export shipments. Arranging materials to customers on time. Maintain sales orders data in the system
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Customer Relationship Customer Care Customer Service Customer Support Customer Handling Communication Advisor
R Customer Relation Manager (Service) - Roles & Responsibilities1 Attendance Register / Biometric and Minimum office attendance should be 95% 2 Pre intimation of leave before 4 days is must, leave application should be approved by SM in advance.3 Candidate is responsible for NPS score target as per RIPL.4 Monitoring and adherence of Standard operating Care 2.0 process.5 Monitoring of requirement of enablers as per Care 2.0 Process.6 Evaluation of reports shared to Care Champion and Renault.7 Monitoring the CR department KPIS SDR/PSF/IFC as per the Target.8 Arranging and organizing the Service Promotional activities as per RIPL guidelines.7yhggnb nb9 Involve in Critical Customers case as and when required.10 Handling and attending all source of customer complaints issues and required corrective action to minimize the same.11 Taking the reports from all CR Department key role Holders e.g. CRE'S/Drivers/Housekeeping Staff.12 Prepare monthly improvement plan for Contact, appointments & turn up ratio and lost customer.13 Update to concerned SA about complaint received for their vehicle & action 14 Responsible for Resolution of all customer complaints within 3 days.15 Weekly report on nature & trend of complaints received with status of pending 'vs' resolved complaints, make a action plan with SM to minimise customer complaint.16 Quality meeting board is updated as per norms.17 Customer complaint Reply on all source of complaints.18 Replies and Update on customer complaints escalation to RIPL.19 Correspondence to Interdepartmental on various issues like DMS/Internet, Housekeeping, etc.20 Preparation of Presentation on activities done/Montly Review and its MOM.21 Sharing of all CR department required reports to SM/GM as per applicable.22 Responsible for maintaining the Customer Satisfaction KPIS.
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Female - Opening For HR Cum Service Cordinator

Fusion HVAC Solutions Pvt. Ltd.

  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Baner Pune
Email Drafting Microsoft Word Microsoft Excel Computer Operator HR Coordinator
Responsibilities Of Candidates Includes:* Supervise The Housekeeping Services And Ensure The Cleanliness Of Office.* Ensure Maintenance Of Office Discipline.* Assign Duties To Support Staff And Maintain Discipline In The Office.* Maintain Records Of All Contract Employees And Coordinate With Labor Contractors.* Coordinate With Vendors For AMC's Of AC, Generator Etc. Maintain Records And Ensure To Renew AMC's Before Expiration.* Look For Different Vendors To Get The Most Affordable AMC Services.* Call Candidates For Interview And Make Necessary Arrangements For All Types Of Interviews (Face To Face, Telephonic, Etc.)* Maintain & Update Personnel File Of All Employees.* Conduct Induction Program For All New Joinees.* Make Necessary Arrangements For Conducting Training For Employees & Ensure To Take Feedback From Employees.* Collect And Check Attendance Of Employees. Process Salary As Per Schedule.* Ensure Deduction Of All Statutory Compliance & Provide PF/ESI Details To Consultant For Further Process* Maintain And Update All The Records/Reports And Provide To Manager As And When Required.* Arrangement Of Company Events* SERVICE COORDINATION* Along With HR Activities, Candidate Must Have To Handle Our Service Activities Also* Register The Service Calls On Portal And Close The Same* To Prepare Service & AMC Quotation & Negotiate With The Customer* Assign Technicians For Service Calls*Close The Complaints Registered By Customer* Tracking Customer Service Record
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Jobs by Popular Location

  • 2 - 4 yrs
  • 2.5 Lac/Yr
  • Pune
Coordination Skills Sales Coordinator Service Coordinator
Female candidate with 1 2 Years of Experience in Service and Sales Co-ordinationCo-ordinating with customers, Service Engineer and Service manager for Service activitiesGood knowledge of preparing service Quotes and Daily / Monthly service reportsShould have Excellent Communication Skills and Convincing PowerCalling, Co-ordination with sales persons, follow ups.Good in Marathi, Hindi & English.Should be able to work with a Team.Good knowledge of MS word and Excel
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Service Coordinator (Female)

Monarch Technologies Pune Pvt ltd

  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Pune
Microsoft Excel MS Office Word MS Office Outlook Communication Skills Administration Coordinator Back Office Coordinator
Back Office Management, Administrative Task, MS Office, Outlook/Email, Day to Day Activities, Good Communication and interpersonal Skills.
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  • 0 - 1 yrs
  • Pune
Cold Calling Service Coordinator
Must have good communication Verbal and vocal. Must Have Good knowledge about MS Excel and Word and SAP.Ability to Deal and Negotiate with Customer.Able to take actions if need.
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Service Coordinator (Female)

P.S International HR Consultants

  • 2 - 4 yrs
  • Pune
Service Coordinator Client Visits Marketing Sales Closing Client Relationship Walk in
Roles & Responsibility :Recruits and trains customer service or human resources employees.Manages employee schedule.Acts as liaison between clients and company.Answers client and customer questions.Addresses and resolves any issues and complaints.Reports problems and unresolved issues to the manager or director.Writes up reports of client and customer activity or complaints.Presents reports to the company director or manager.Devises ways to improve customer service and client relationships.Schedules meetings with prospective and existing clients.Meets with clients in person when working for a larger company such as a marketing firm.Travels locally for client visits or marketing pitches.Assists customers in a retail setting.Promotes company products and services.Assists associates and account executives in closing sales and bringing in new clients.Assists in designing new promotional materials.Researches consumer base to better serve the needs of the target demographic.Works with marketing and PR department to handle any media appearances.Female Candidate Preferred.
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Communication Skills Excel Computer Operator Chat Process Executive Chat Support Executive Customer Service Customer Support Customer Care
Hiring for 10 Chat Support Executive Jobs in Kharadi Pune, Night Shift Only for Females.Pune Nagar Road for Freshers,Required Educational Qualification is : Higher Secondary, Other Bachelor Degree, B.A, B.C.A, B.B.A, B.Com with Good knowledge in Communication Skills,Excel, Computer Operator, Good in Mathematics etc.
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