Visit Customers for Service, Installation & commissioning activities as planned.Site Visits for Maintenance & repair on a daily basis.Study the issue and plan the procedures/ solution prior to service visit to site, take help from concerned departments if needed.After service completion, take feedback about functioning of the machines periodically when needed.Understand the functioning of pneumatic, hydraulic and servo systems. Monitor cost and expenses as it relates to projects, service, and parts.Respond to phone support requests as assigned.Conduct on-site installation, commissioning, service, training, and maintenance.Advise customers on operation, maintenance, and modifications.Turn in accurate detailed reports in a timely manner. Respond promptly to all customer service issues.Assist engineering with any ongoing projects.Display a high level of integrity, and work with little supervision.Recording & Monitoring Daily Customer Complaints.Other duties as assigned.