Array ( [0] => support-technician [1] => pune ) Support Technician Graduate Fresher Jobs in Pune
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Support Technician Graduate Fresher Jobs in Pune

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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Pune
BPO Customer Support International Calling Voice Process Fluent English Call Center Customer Service
We are looking for a dedicated International Voice Process Executive to join our team in Pune. This full-time position is perfect for fresh graduates or those with up to a year of experience. You will be responsible for handling customer queries and providing exceptional service to clients from around the world.Key Responsibilities:- **Customer Interaction**: Communicate with international clients via phone, addressing their inquiries and providing accurate information. Clear communication is essential to ensure customer satisfaction.- **Problem Solving**: Identify customer issues and resolve them efficiently while maintaining a professional demeanor. A strong focus on finding solutions is crucial in this role.- **Documentation**: Maintain records of customer interactions and transactions, ensuring all details are accurately entered into our system. Good organizational skills will help keep processes smooth.- **Feedback Handling**: Listen to customers and gather feedback to improve services. Enhancing customer experience is a key aspect of this position.Required Skills and Expectations:Candidates should have excellent verbal communication skills in English, with the ability to articulate ideas clearly. A friendly and positive attitude is essential to foster good relationships with clients. Strong problem-solving abilities and a willingness to learn are important. Adaptability in a fast-paced environment and teamwork spirit are highly valued. Basic computer skills are necessary to manage customer interactions effectively.
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Fresher - Looking For Hardware Engineer

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 1 yrs
  • Marunji Pune
Hardware Engineering Hardware Networking Computer Hardware Desktop Support Technician Activities Software Installation
We are seeking a motivated Hardware Engineer to join our team in Marunji, Pune. This entry-level position is perfect for recent graduates eager to start their career in hardware design and development.Key Responsibilities:1. **Design Development**: Assist in designing and testing hardware components and systems, ensuring they meet project specifications and performance standards.2. **Prototyping**: Support the creation of prototypes to validate designs, collaborating with experienced engineers to troubleshoot issues during the testing phase.3. **Documentation**: Maintain detailed records of design processes, test results, and development activities, ensuring compliance with industry standards and internal protocols.4. **Collaboration**: Work closely with cross-functional teams, including software and systems engineers, to integrate hardware solutions effectively.5. **Quality Assurance**: Participate in the review and analysis of hardware performance, suggesting improvements and conducting tests to ensure high-quality output.Required Skills and Expectations:The ideal candidate should hold a graduate degree in electronics or a related field. Strong analytical skills and a passion for technology are essential. Good problem-solving abilities and attention to detail are crucial for troubleshooting and improving designs. Candidates should also possess effective communication skills, enabling them to articulate ideas clearly and work within a collaborative team environment. A basic understanding of electronics principles and experience with design software will be beneficial.
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  • Fresher
  • Female
  • Bhosari MIDC Pune
Microsoft Office Retail Sales Service Desk Customer Support Payment Followup
Job description:Position: Service CoordinatorCompany: Poona Air TechnologiesLocation: Bhosari, PuneDepartment: Service & OperationsCompany OverviewPoona Air Technologies is engaged in providing industrial compressed air solutions, pneumatic systems, and related service support to manufacturing and engineering industries. The company is committed to delivering reliable equipment performance and prompt after-sales service to its clients.Role SummaryThe Service Coordinator will be responsible for managing service operations, coordinating with service engineers, handling customer service requests, and ensuring timely execution of service activities. The role requires strong coordination, communication, and organizational skills.Key ResponsibilitiesReceive and register service complaints and breakdown calls from customersSchedule and assign service engineers for site visitsCoordinate preventive maintenance schedules with clientsFollow up with customers for service feedback and closure confirmationMaintain service records, call logs, and documentationPrepare service reports, job cards, and invoicesCoordinate with the spare parts and stores department for material availabilityMonitor service engineer attendance and field movementEnsure timely billing and collection follow-ups (if required)Maintain proper communication between customers, engineers, and managementEligibility CriteriaAny Graduate (Commerce / Management preferred)13 years of experience in service coordination / back office / operationsExperience in industrial equipment, pneumatic, compressor, or engineering companies preferredGood communication and customer handling skillsBasic knowledge of MS Excel and documentationKey SkillsService CoordinationCustomer HandlingScheduling & PlanningDocumentation & ReportingTeam CoordinationProblem SolvingJob Types: Full-time, PermanentBenefits:Paid sick timeProvident Fund
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  • 0 - 6 yrs
  • 7.0 Lac/Yr
  • Pune
Customer Service BPO Proficiency in English
We Are Hiring Customer Support (International Voice Process)We are looking for enthusiastic and customer-focused professionals to join our team. If you have strong communication skills and a passion for helping customers, we would love to connect with you.Position: Customer Support International Voice ProcessExperience: 04 YearsQualification: Any Full-Time GraduateWork Mode: Work from Office (Mandatory)Shifts: 247 Rotational Shifts with Weekly OffPrimary Location: BengaluruWalk-in Interviews Available At: Bengaluru, Pune, Hyderabad, and KolkataFreshers are most welcomeKey Responsibilities: Handle customer queries and resolve client issues via calls, chat, and email. Analyze customer concerns and provide effective resolutions. Demonstrate strong problem-solving skills and ownership of customer issues. Ensure a positive customer experience and respect customers time. Manage time effectively and adhere to process guidelines.Requirements: Excellent communication skills in English. Strong analytical and problem-solving abilities. Open to working in a 247 shift environment. Candidate must be fully vaccinated (as per company policy). Interested candidates can apply or share their resumes:Email: barkha.kwalityjobs@gmail.comWhatsApp: +91 9512846484
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Customer Service Associate (Fresher)

Knotwork Business Solution

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kharadi Pune
Customer Relationship Domestic BPO BPO Operations Chat Support Customer Care Cons Customer Guidance International BPO BPO Non Voice Non Voice Process BPO Chat Process
Role - Customer Care Representative for TCS GEM Minimum 6 month Experience required on paper with Excellent English communication(V5)Education criteria - Graduation is mandatory..Salary - 26kDay shift, Sunday fix off
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Pune
Customer Relationship Customer Service Customer Handling BPO Voice Telephone Handling Domestic BPO Good Communication Skills Customer Care Cold Calling Customer Support
Good Communication SkillsInsurance Knowledge should be able to grab it Freshers are welcome;
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Female
  • Chakan Pune
Microsoft Office Corporate Sales Sales Administration Coordination Skills Customer Support Service Desk Order Processing
SALES SUPPORT,ORDER PROCESSING,CUSTOMER RELATION ,COMMINICATION AND CO ORDINATION,SALES DATA MANAGEMENT,PERFORMANCE MONITORING
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Baner Pune
Customer Service Customer Support Inbound Voice Process
What is the role of customer support?Customer support vs customer service: What's the difference ...The role of customer support is to help make a difference in the user's experience with your product, says Palazzolo, Head of Member Success at Trust & Will . It is the support agent's role and responsibility to become customer advocates to help shape the future of their company's product, marketing, R&D etc.
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Jobs by Popular Location

  • Fresher
  • 3.0 Lac/Yr
  • Pune
Live Chat Support Operation Customer Service Call Center Chat Support BPO Non Voice
Looking for candidates with good communication skills for international chat and voice process
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Pune
Customer Relationship Desktop Support Customer Service Customer Support
Needs basic knowledge of english,hindi and marathi.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Baner Pashan Link Road Pune
Customer Support Customer Handling Customer Service Call Center Customer Communication Customer Relationship Customer Care Inbound Calls
-Inform customers about product & services -Handle inbound & outbound calls -Understand customer's need & solve queries
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Customer Care Representative (0-6 Years)

Credence Resource Management

  • 0 - 6 yrs
  • 4.3 Lac/Yr
  • Kharadi Pune
Customer Relationship Outbound Calling Internal Communication Customer Support Outbound Sales Customer Service Inbound Voice Process
As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Utilize effective verbal communication and customer service skills while communicating with customers to resolve the account delinquency. Able to manage difficult customer issues while working in a fast paced environment Determine the reason for delinquency and best course of action to assist our Borrowers. Engage our consumers with the highest level of respect and dignity. Document all collection efforts for each assigned account in accordance with established procedures and compliance policies. Communicate professionally and regularly with leadership and peers on status of accounts, escalations in accordance with established standards. Ensure all accounts in assigned lists are managed accurately and timely. Calls are majorly outbound, and over a period of time moves to a blended (inbound/outbound) environment. Accounts are early/mid/late - stage defaults return payments, first payment defaults, and work date follow up assignments
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Communication Human Resource Intern Customer Relationship Voice Process Customer Service Outbound Calling Inbound Voice Process Customer Calling Good Communication English Language Customer Support Outbound Sales Inbound Process
Clarity is an emotional support online app that hire people who can talk to users via call and chat and provide them with emotional support.An applicant should be empathetic and good in communication to be eligible of this post.Work Timings:- Work from Home job- Flexible working hours- One requires to devote 4 hours daily (not necessarily in a single go)Requirements:- Android Phone- Strong Internet Connection- Applicant should be at least 21 years old
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Customer Care Associate

Credence Resource Management

  • 0 - 5 yrs
  • 4.5 Lac/Yr
  • Pune
Customer Service Customer Care Customer Support
Customer Care Associate - to handle international calls
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Customer Service Support (Full Time)

Credence Resource Management

  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Kharadi Pune
Good Communication Customer Service
International BPO - Voice Process (US collections process) Position Title - Executive - Customer Service Location Kharadi, Pune Highlights: Best In Market Salaries from 2.4 lakhs up-to 4 lakhs 6 week new hire training program Unlimited Incentive Plan with transparent KRA's Enhance your Analytical/Decision Making & Negotiation skills Cross functional Growth opportunities within 6 months for experienced candidates Free Medical/Life insurance Employee Centric Policies Free Home Pick & Drop Transportation Fixed shifts 8 hour shifts [Including the 45 min break] Free transport [Home pick-up & drop] Profile Summary: As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Position requirements: Good English verbal skills required This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday Working Candidates with experience in collections or mortgage services will have an advantage About the Company Credence and its group companies are subject matter experts in the Revenue Cycle and Accounts Receivable Management for Healthcare, Telecommunications, Utilities, Media & entertainment companies. We are 2000+ employees strong who provide exceptional performance thats customer friendly & compliant; and deliver world class results to ensure brand integrity. From our large Fortune 100 clients to over a hundred US Small Business clients, we have helped each of them drive their financial results to new levels by ramping up quickly, reacting immediately, beating deadlines, and overcoming challenges under extreme pressure while delivering Transformational Results!
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Customer Care Executive

Credence Resource Management

  • 0 - 3 yrs
  • 4.3 Lac/Yr
  • Kharadi Pune
Outbound Calling Customer Service International BPO Customer Handling Customer Support
Job Roles:1. Communicate with customers to collect on overdue and unpaid bills2. Utilize effective verbal communication & customer service skills while communicating with customers to resolve account delinquency3. Able to manage difficult customer issues Candidate Requirements:1. Good written & oral communication2. US Shifts 3. Sunday fixed off & Alternate Saturday working
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Hiring For Customer Care Executive

Credence Resource Management

  • 0 - 6 yrs
  • Kharadi Pune
Customer Care International Call Center English Language Customer Service Voice Support
Job Roles & Responsibilities As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Utilize effective verbal communication and customer service skills while communicating with customers to resolve the account delinquency. Able to manage difficult customer issues while working in a fast paced environment Determine the reason for delinquency and best course of action to assist our Borrowers. Engage our consumers with the highest level of respect and dignity. Document all collection efforts for each assigned account in accordance with established procedures and compliance policies. Communicate professionally and regularly with leadership and peers on status of accounts, escalations in accordance with established standards. Ensure all accounts in assigned lists are managed accurately and timely. Calls are majorly outbound, and over a period of time moves to a blended (inbound/outbound) environment. Accounts are early/mid/late - stage defaults return payments, first payment defaults, and work date follow up assignmentsCandidate Requirements Good written and oral communication skills Third-party collections experience preferred (Medical or Telecom) HSC passed [10+2] This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday WorkingHighlights Best in Market Salaries from 2.52 lakhs plus 7 week new hire training program Unlimited Incentive Plan with transparent KRA's Enhance your Analytical/Decision Making & Negotiation skills Cross functional Growth opportunities within 6 months for experienced candidates Free Medical/Life insurance
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Customer Support Executive (0-1 Years)

DBS Mintek Private Limited

  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Baner Pune
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support
i need basic computer knowledge , and age 18 completed , and 12 th pass education .
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Good Communication Skills Talkative Helping Direct Sales Tele Sales Quick Learner Interpersonal Skills Well Groomed Wellness Coach Microsoft Office Service Desk Customer Care Coordination Skills Customer Support Payment Followup
The job involves strong communication skills and understanding the needs of the clients. Experience or someone who understands how exercise and healthy lifestyle impacts all aspects of life will do better in this position.
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Customer Relationship Customer Care Customer Service Customer Support Customer Handling Communication Advisor
R Customer Relation Manager (Service) - Roles & Responsibilities1 Attendance Register / Biometric and Minimum office attendance should be 95% 2 Pre intimation of leave before 4 days is must, leave application should be approved by SM in advance.3 Candidate is responsible for NPS score target as per RIPL.4 Monitoring and adherence of Standard operating Care 2.0 process.5 Monitoring of requirement of enablers as per Care 2.0 Process.6 Evaluation of reports shared to Care Champion and Renault.7 Monitoring the CR department KPIS SDR/PSF/IFC as per the Target.8 Arranging and organizing the Service Promotional activities as per RIPL guidelines.7yhggnb nb9 Involve in Critical Customers case as and when required.10 Handling and attending all source of customer complaints issues and required corrective action to minimize the same.11 Taking the reports from all CR Department key role Holders e.g. CRE'S/Drivers/Housekeeping Staff.12 Prepare monthly improvement plan for Contact, appointments & turn up ratio and lost customer.13 Update to concerned SA about complaint received for their vehicle & action 14 Responsible for Resolution of all customer complaints within 3 days.15 Weekly report on nature & trend of complaints received with status of pending 'vs' resolved complaints, make a action plan with SM to minimise customer complaint.16 Quality meeting board is updated as per norms.17 Customer complaint Reply on all source of complaints.18 Replies and Update on customer complaints escalation to RIPL.19 Correspondence to Interdepartmental on various issues like DMS/Internet, Housekeeping, etc.20 Preparation of Presentation on activities done/Montly Review and its MOM.21 Sharing of all CR department required reports to SM/GM as per applicable.22 Responsible for maintaining the Customer Satisfaction KPIS.
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Opening For Customer Support

Credence Resource Management

  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Kharadi Pune
Customer Care Service BPO
As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Utilize effective verbal communication and customer service skills while communicating with customers to resolve the account delinquency. Able to manage difficult customer issues while working in a fast paced environment Determine the reason for delinquency and best course of action to assist our Borrowers. Engage our consumers with the highest level of respect and dignity. Document all collection efforts for each assigned account in accordance with established procedures and compliance policies. Communicate professionally and regularly with leadership and peers on status of accounts, escalations in accordance with established standards. Ensure all accounts in assigned lists are managed accurately and timely. Calls are majorly outbound, and over a period of time moves to a blended (inbound/outbound) environment. Accounts are early/mid/late - stage defaults return payments, first payment defaults, and work date follow up assignments
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Opening For Customer Service Support

Credence Resource Management

  • 0 - 5 yrs
  • 4.3 Lac/Yr
  • Kharadi Pune
O Communication Skills
As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Utilize effective verbal communication and customer service skills while communicating with customers to resolve the account delinquency. Able to manage difficult customer issues while working in a fast paced environment Determine the reason for delinquency and best course of action to assist our Borrowers. Engage our consumers with the highest level of respect and dignity. Document all collection efforts for each assigned account in accordance with established procedures and compliance policies. Communicate professionally and regularly with leadership and peers on status of accounts, escalations in accordance with established standards. Ensure all accounts in assigned lists are managed accurately and timely. Calls are majorly outbound, and over a period of time moves to a blended (inbound/outbound) environment. Accounts are early/mid/late - stage defaults return payments, first payment defaults, and work date follow up assignments
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Customer Associate

Credence Resource Management

  • 0 - 6 yrs
  • 3.8 Lac/Yr
  • Kharadi Pune
Customer Relationship Customer Care Customer Service Customer Support Interpersonal Skills Inbound Process International Voice Process International Call Center
As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Utilize effective verbal communication and customer service skills while communicating with customers to resolve the account delinquency. Able to manage difficult customer issues while working in a fast paced environment Determine the reason for delinquency and best course of action to assist our Borrowers. Engage our consumers with the highest level of respect and dignity. Document all collection efforts for each assigned account in accordance with established procedures and compliance policies. Communicate professionally and regularly with leadership and peers on status of accounts, escalations in accordance with established standards. Ensure all accounts in assigned lists are managed accurately and timely. Calls are majorly outbound, and over a period of time moves to a blended (inbound/outbound) environment. Accounts are early/mid/late - stage defaults return payments, first payment defaults, and work date follow up assignments
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