Support Technician Graduate Jobs in Delhi Ncr

As a Student Relation Officer, your primary role is to support and engage with students throughout their academic journey. You will be responsible for creating a positive student experience and assisting them with various needs. **Key Responsibilities:**- **Student Engagement:** Regularly interact with students to understand their needs, concerns, and feedback, fostering a supportive environment that enhances their academic experience.- **Problem Resolution:** Address student queries and issues promptly, directing them to appropriate resources or solutions to ensure their concerns are effectively managed.- **Information Dissemination:** Provide accurate information regarding courses, schedules, and academic policies to students, helping them make informed decisions about their education.- **Event Coordination:** Assist in organizing student events and activities, promoting community engagement and enhancing the overall student experience on campus.- **Reporting and Documentation:** Maintain records of student interactions and feedback, generating reports that can help improve services and student satisfaction.**Required Skills and Expectations:**- Strong communication skills are essential for interacting effectively with students and staff.- A friendly and approachable demeanor is important for building rapport and trust with students.- Basic problem-solving abilities are necessary to quickly address and resolve student concerns.- Organizational skills are required to manage multiple tasks and events simultaneously.- A willingness to learn and adapt is crucial, particularly for freshers entering the education sector.This role is ideal for fresh graduates eager to contribute positively to the student community in a dynamic work environment.

This position is responsible for attending to customer's needs and requirements to the best of their ability. This position entails answering customers phone calls or emails to manage the orders, answer to queries or connect to various department in cases complaints, if any . It also includes providing basic information to the customer based on the queries.

Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.

JOB Role: To provide human intelligence services to support leading US websites. Your responsibilities will include reviewing user-generated content, offering email support, assisting via live chat, and performing data entry tasks. This role requires attention to detail, excellent communication skills, and the ability to handle multiple tasks efficiently.Eligibility Criteria:- Non-voice, non-technical back-end profile. Graduates with 02 years of experience are eligible. Candidates should have strong computer knowledge.- Age between 21 and 30 years- Responding to customer enquiries and resolving issues via email communication- Excellent written and verbal English communication skills- Knowledge of email management tools and software- Good knowledge of Social Media platforms- Ability to work in a 24/7 environment, with 3 rotational shifts- Must be willing to work from the officeRotational Shifts :Morning: 6:00 AM to 2:00 PMAfternoon: 1:00 PM to 9:00 PMNight: 9:00 PM to 6:00 AMSalary & Remuneration:-Monthly CTC Offered: Rs. 25,000/- to Rs. 26,000/-Yearly CTC Offered: Rs. 3LPA to 3.10LPA.Benefits: ESI, PF, Yearly Bonus, Gratuity, Night Shift allowance etc.Contact: (Kapil Sharma HR-Administrator)Tel- 0124-4265652/3Send resume to ecs.hr2.grg@elcamiotech4.com

We are looking for a Back Office Coordinator to join our team in Vasundhara, Ghaziabad. As a Back Office Coordinator, your main responsibilities will include managing administrative tasks, coordinating with customer, maintaining records, and ensuring smooth operations within the office. Key Responsibilities:- Handling paperwork and documentation: You will be responsible for maintaining and organizing all office documents, files, and records.- Coordinating with different departments: You will need to communicate effectively with various teams to ensure tasks are completed efficiently.- Data entry and analysis: You will be required to input data accurately into the system and analyze it for reporting purposes.- Managing office supplies: Keeping track of inventory and ordering supplies when needed.- Providing administrative support: Assisting with scheduling meetings, answering calls, and responding to emails.Skills and Expectations:- Excellent organizational skills and attention to detail.- Strong communication skills to interact with team members and clients.- Proficient in Microsoft Office suite (Word, Excel, Outlook).- Ability to multitask and prioritize tasks effectively.- Previous experience in a similar role is preferred but not mandatory. If you are a self-motivated individual with a passion for administrative tasks and coordination, we encourage you to apply for this role.

Profile Customer Service (Night & Morning Shift) must have there own laptop.Handle and respond to customer queries promptly and professionally.Use AI tools to draft customer messages and responses.Prepare and send feedback messages to customers.Maintain and update DHL shipping reports accurately.

As a Sales Coordinator, you will be responsible for supporting the sales team in achieving their targets and ensuring smooth operations. This includes managing communication with clients, preparing sales contracts, maintaining sales records, and coordinating sales activities.Key responsibilities include:- Assisting sales team in preparing sales proposals and presentations to potential clients.- Coordinating with different departments to ensure timely delivery of products/services to clients.- Managing inbound and outbound calls to address customer inquiries and resolve issues promptly.- Maintaining accurate and up-to-date sales records and reports for management review.- Collaborating with marketing team to develop promotional materials and strategies to boost sales.Applicants should have a minimum of 2 years of experience in sales coordination, preferably in a similar industry. A graduate degree is required. Strong communication, organizational, and interpersonal skills are essential. The ideal candidate should be detail-oriented, proactive, and able to work well under pressure. A female candidate is preferred for this role.

The Back Office Coordinator will be responsible for overseeing administrative tasks, data entry, and coordinating with various departments within the organization. Key responsibilities include managing office supplies, organizing files, and assisting with daily operations. The ideal candidate should have at least 2 years of experience, a graduate degree, strong organizational skills, and excellent communication abilities. Expectations include maintaining a high level of confidentiality, attention to detail, and the ability to multitask effectively in a fast-paced environment.

Customer Support ExecutiveLocation: Plot 5, Block O, South City I, Sector 40, Gurugram, Haryana 122003Job Type: Full-TimeExperience: Fresher up to 6 monthsQualification: Graduation (Mandatory)Job Description:We are looking for a proactive and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer queries, resolving issues efficiently, and maintaining a high level of customer satisfaction. This role also requires coordination with banks regarding payment-related concerns.Key Responsibilities:Handle customer queries through calls, emails, or chat in a professional and timely manner.Understand customer issues and provide appropriate solutions to resolve them.Actively coordinate with banks for payment updates, verifications, and dispute resolutions.Maintain accurate records of customer interactions and follow-up actions.Tackle difficult or urgent situations with patience, problem-solving skills, and a calm approach.Collaborate with internal teams to ensure smooth handling of customer concerns.Ensure a positive customer experience with every interaction.Requirements:Graduation is mandatory (any stream).Strong verbal and written communication skills.Ability to stay calm under pressure and manage multiple tasks efficiently.Good interpersonal and coordination skills.A fresher or candidate with up to 6 months of relevant experience will be considered a right fit.Basic knowledge of banking/payment processes will be an added advantage.What We Offer:Friendly and supportive work environmentOn-the-job trainingOpportunity to grow within the organization

We are seeking a skilled IT Hardware Engineer specializing in CCTV systems to join our team in Kalkaji, Delhi. Responsibilities include installing and maintaining CCTV systems, network installation, wireless networking, computer hardware troubleshooting, software installation, structured cabling, and providing laptop support. The ideal candidate will have 1-3 years of experience, be a graduate with expertise in CCTV engineering, network and wireless technology, computer hardware and software, structured cabling, and laptop support. This full-time position requires the candidate to work from the office. We are looking for a male candidate who is dedicated, detail-oriented, and a team player.

SALES COORDINATOR: With the knowledge of BUSY and TALLY. Specially experience working in FMCG channel sales and customer marketing with 5 to 10 years experience. Telephone coordination of sales orders and stocks, go-down dispatch and transporter coordination.

Managing a team of customer service employees. Answer phones and track clients service records Schedule technician to attend clients complaint at site Act as liaison between client & company Respond to any issues that occur during the delivery of services Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Conducting service quality assurance surveys with customers and reporting findings to the staff. Handling customer complaints brought to your attention. Motivating the team to perform at their best.Qualifications & Skills Must be Graduate Minimum of 2 -3 years experience. Computer literate. Management skills. Excellent customer service and problem-solving skills High quality organizational skills The ability to work well under deadlines and to multitask The ability to build relationships and coalitions within the community Excellent verbal and written communication skills Excellent critical thinking and problem-solving skills

Job Title - Customer support executiveWe are looking for the skilled candidates to join our company as a customer support executive.As a fresher you will under go comprehensive training to develop your knowledge and skills in customer support.

Location: GurugramExperience Required: 1 year (Minimum)Salary Range: 3.5 6 LPA (Annual)Employment Type: Full-timeShift: Rotational shifts (including night shifts)Work Mode: On-site

We are looking for 5 Sales Consultant Posts in Netaji Subhash Place, Delhi with deep knowledge in Retail Sales, Negotiation Skills, Corporate Sales, Customer Support, Field Service, Coordination Skills, Sales Administration, Direct Sales, Financial Services Sales and Required Educational Qualification is : B.A

We are looking for a highly organized and detail-oriented Office Coordinator to manage daily administrative operations and support our office staff. The ideal candidate should have strong communication skills, the ability to multitask, and a positive, professional attitude.

We are looking for 2 Service Coordinator Posts in Gurgaon, Job Summary: The Service Coordinator is responsible for organizing and overseeing service activities related to commercial kitchen equipment, ensuring timely dispatch of technicians, effective customer communication, and accurate documentation. This role plays a critical part in delivering excellent service and maintaining operational efficiency within the service department. Key Responsibilities: Service Scheduling and Required Educational Qualification is : B.Tech

JOB Role: To provide human intelligence services to support leading US websites. Services include the review of user-generated content, email customer support, live chat and data entry.Eligibilities -- Male Candidates Only.- Excellent English reading and written communication skills.- Ready to work in 3 Rotational Shifts.- Good knowledge of Social Media platforms.- Formal Attire- Work from office.