Service Engineer Job Vacancies in Mumbai

Service Engineer Having Experience of Minimum 2-3 Years, iti/diploma - Electrical /electronics Preferredexperience of Sinage Industry Will Be Added AdvantagePROFILE WILL visiting clients for repairing of machines, installation. training will be given for one month

Looking a highly experienced, customer-focused and presentable Senior Service Engineer / Advisor to join our premium automotive service team. The ideal candidate will have hands on experience with authorized dealerships such as BMW, Volvo, or other luxury automotive brands. This is a customer-facing role that demands excellent communication in English, in-depth technical knowledge, and a confident, professional demeanor. A well-groomed appearance is essential to maintain the high service standards associated with luxury automotive clients.Responsibilities:1. Customer Interaction:* Act as the primary liaison between customers and the workshop team, ensuring clear and courteous communication.* Communicate with customers and vendors to understand their service requirements and provide appropriate solutions.* Handle inquiries, complaints, and feedback related to vehicle service and repairs with a focus on customer satisfaction.* Educate customers on maintenance schedules, warranty details, and service options available.2. Technical Support:* Provide technical assistance and support to customers, dealerships, and internal teams regarding vehicle maintenance, repairs, and troubleshooting.* Interpret technical manuals, bulletins, and diagnostic procedures to resolve issues effectively.* Coordinate with service engineers and technicians to ensure timely resolution of complex technical problems.* Going for test drive on both with technician before work & with customer at the car delivery time.3. Documentation and Reporting:* Maintain accurate records of service requests, repairs performed, and parts used for each vehicle additionally suggest repair works if required.* Generate reports on service activities, technical issues, and customer interactions to track trends and identify areas for improvement.* Prepare service quotations, invoices, and other documentation on Autorox as required.4. Training and Development:* Stay updated on the latest technological advancements in automotive systems and repair techniques.5. Quality Assurance:* Ensure compliance with manufacturers standards, service protocols, and safety regulations.* Conduct quality checks on repaired vehicles to verify workmanship and performance standards.6. Inventory Management:* Monitor and manage inventory levels of spare parts and consumables required for vehicle servicing.* Coordinate with procurement teams to replenish stock and maintain adequate supply levels.7. Team Collaboration:* Collaborate with cross-functional teams including engineering to address customer issues and improve service delivery processes.* Participate in meetings and contribute insights on technical matters and customer service strategies.Skills and Qualifications:Educational Background (Mandatory): 3 years of full time Diploma to 4 years of Bachelors degree in Mechanical Engineering/Automobile Engineering, from recognized institute.Minimum experience: Minimum 5 years of work experience in a service advisor or service engineer role, specifically with authorized luxury dealerships such as BMW, Volvo, Audi or equivalent German brands. Communication Skills: Must possess excellent verbal and written communication skills in English to interact effectively with customers, dealerships, and internal teams. Presentational skill: A well-presented, customer-facing personality with a passion for the automotive sector with good personality. Personality : Height 5.9 Feet tall, good looking, confident, neat, well-groomed, polished and customer-appropriate appearance. Technical Skills: Strong understanding of automotive systems, diagnostic tools, and repair techniques. Proficiency in using computerized diagnostic equipment and software. Problem-Solving Ability: Analytical mindset to diagnose complex technical issues and propose effective solutions. Organizational Skills: Ability to prioritize tasks, manage time efficiently, and work under pressure to meet service deadlines. Customer Focus: Commitment to providing exceptional customer service and maintaining positive relationships with stakeholders. Team Player: Ability to work collaboratively in a team environment and contribute to achieving departmental goals. Adaptability: Willingness to adapt to changes in technology, industry standards, and job responsibilities as required.

installation & commissioningTrouble shooting & MaintenanceCustomer Support & TrainingDocumentation & ReportingCompliance & SafetyQualificationDiploma/Degree Mechanical , Electronics, instrumentation, Electrical, m Mechatronics Engineering

Providing Technical Expertise to customers including working with end customers/ New Engineers to Install , maintain ,training and repair products with in the specified SLA

Urgent OpeningService Engineer(ITI or NCVT in fitter trade or Diploma in Mechanical)In a Manufacturing Industry.Job Location:Palghar West & Ghatkopar, Mumbai (Maharashtra)Experience: 1 to 3 years of experience in the Manufacturing industry or packaging industry/ Experience in packaging machines - Tube Filing machine & cartoning machineEducation Candidates: should be ITI or NCVT in fitter trade or Diploma in Mechanical

OPENING(Junior Level)Service EngineerIn an Engineering Manufacturing CompanyJob Location: Palghar & Mumbai, MaharashtraQualifications: Service Engineer: Qualification: ITI or NCTVT in fitter trade. 3-4 years of experience in servicing of packaging machines (Installation / Demo / Production trail)Note: Packaging Machines Manufacturing industry preferred.

Urgent OpeningService Engineer(ITI or NCVT in fitter trade or Diploma in Mechanical) In a Manufacturing Industry.Job Location: Palghar West & Mumbai (Maharashtra)Experience: 5 to 6 years of experience in the Manufacturing industry or packaging industry/ Experience in packaging machines - Tube Filing machine & cartoning machineSoftware: Solid Works knowledge requires at least 3 -4 yearsEducation Candidates: should be ITI or NCVT in fitter trade or Diploma in Mechanical

Job DescriptionCo-ordinating with parts supplier for parts procurement.Daily have to take the follow-up and roundup with the workshop engineer and look at the all activities of workshop at Morning / Afternoon and Evening time on daily basis and status of all the cars.Preparing estimations as per the work order from technicians.Customer handling.Co-ordinating with technician for work to be done and inspection of the cars.Collecting payments from customers.Explaining and discussing estimations with customers for taking approval.Preparing invoices in autorox.Co ordinating with superiors & other team staff for smooth work flow.Taking trials with technician before and after work.Qualification: Diploma in Automobile (3 years) or Degree in Automobile Engineering (4 years)Salary 3,00,000 to 4,20,000Preferred: He has his own motorbike / Nearby Area / Four-wheeler license / two-wheeler license / Supervising Quality all thing is mandatory.

1: Maintains relationships with the Existing clients by providing support, information, guidance, recommending new products, recommending service improvements, and visiting the client location on a regular basis.2: Identifies product improvements or new products by remaining current on industry trends, market activities, and Gain knowledge on competition.3: Maintaining customer records based on service reports and analyzing the market requirements and sharing the same to the managers on daily and weekly basis.4: Planning for AMC and Schedule Maintenance for Existing and New Clients and Customers.5: Should be ready to travel for the service as per the company requirements.6: Working along with the sales team in Initiating Demo for the interested Customers and client based on the product requirements.7: Identifies product improvements or new products by remaining current on industrytrends, market activities, and competitors.8: Prepares reports by collecting, analyzing, summarizing information based on the market requirement and sharing the same to the managers on weekly and Daily Basis.9: Maintains quality service and establishing Customer Relationship.10: Contributes to team effort by accomplishing related results as per guidelines.11: Leads Generation and hunt for new opportunities where we can promote our products.EDUCATION: Diploma/ B.E. Electronics and telecommunication.For Pune:- 25k (pm)For Mumbai 30k (pm)