After Sales Service Job Vacancies in Delhi NCR

Board Level Repairs of Panel PC's , Single Board Computers ( SBC's) & Network Switches used for Military applications

Paytm Sound Box Service

We have an urgent requirement of Field Service EngineerExperience in handling of CCTV/Biometric/EPABX Installation, Preventive Maintenance will be given preference.12 Months to 5 year of experienceSalary Depends on Interview

We are looking for a tech-savvy sales engineer to assist with the selling of complex scientific and technological products or services. The Sales Engineer's responsibilities include maintaining extensive knowledge of the products' parts, functions, and processes and assisting with closing sales where technical expertise may be required to fit clients' needs.To be successful as a sales engineer, you should possess an in-depth knowledge of our company's technical products and services and you should be able to relate this knowledge in a way that is understandable to nontechnical customers. You should be driven to achieve your sales goals and should have excellent sales and customer service skills.Sales Engineer Responsibilities:Preparing and developing technical presentations to explain our company's products or services to customers.Discussing equipment needs and system requirements with customers and engineers.Collaborating with sales teams to understand customer requirements and provide sales support.Generating high-quality sales leads, following up after initial contact, securing and renewing orders, negotiating prices, completing sales, and arranging deliveries.Researching, developing, and modifying products to meet customers' technical requirements and needs.Helping customers who have problems with installed products and recommending improved or upgraded materials and machinery.Soliciting and logging client feedback and evaluating the data to create new sales and marketing strategies to target customers.Identifying areas for improvement and communicating these issues as well as possible solutions to upper management.Setting and achieving sales goals and quotas.Training other members of the sales team on the technical aspects of the company's products and services.Sales Engineer Requirements:A bachelor's degree in engineering, marketing, business administration, or related field.Experience in sales and the technology field.Strong communication, interpersonal, customer service, and sales skills.The ability to relate technical information to nontechnical customers.Excellent technical and problem-solving skills.Good leadership and teamwork skills.Willingness to continue your sales and engineering education.Related

To go for after sales service of steam boilers and RO plants .

We are seeking a skilled Service Engineer to maintain, troubleshoot, and repair industrial vacuum pumps at customer sites and in-house service centers. The ideal candidate will have hands-on experience with vacuum systems, strong mechanical and electrical knowledge, and excellent problem-solving skills.

HVAC KnowledgeKnowledge of Refrigeration CycleKnowledge of Repairing of Electronic Items like AC, Fridge etc.Customer handling (repairing /services issues)

Hiring for 1 Service Engineer Job in Ghazipur, Delhi, with minimum 1 Year Experience,Required Educational Qualification is : Diploma, Advanced/Higher Diploma, B.Tech, M.C.A, M.B.A/PGDM, M.Tech with Good knowledge in Computer Knowledge,Communication Skills,Technician Activities,Machine Maintenance,After Sales Service etc.

Job Title: Customer Relations ManagerLocation : Suraj Kund, FaridabadExperience : 2-8 yearsPosition OverviewWe are looking for a dynamic and results-driven Customer Relations Manager to oversee our client relations and enhance the overall customer experience. The Customer Relations Manager will be responsible for building and maintaining positive relationships with clients, ensuring their needs are met and exceeded. This role requires strong interpersonal skills, a deep understanding of real estate processes, and the ability to resolve issues efficiently.Local candidate is preferable.Responsibilities:- Serve as the primary point of contact for clients and existing buyers, addressing inquiries, concerns, and requests promptly and professionally. Build strong relationships with clients, providing personalized service and guidance throughout their real estate transactions.- Oversee the sales process from follow-up, property viewing, closing, ensuring efficiency and accuracy. Addressing any issues that may arise during the sales process in a professional and efficient manner.- Overseeing the maintenance and upkeep of common areas and amenities within the residential society. Coordinating with maintenance staff or external service providers to ensure timely resolution of maintenance issues.- Collaborate closely with sales & property management teams to ensure seamless client experiences. Resolve buyers complaints and escalate issues as needed to ensure timely and satisfactory resolution.- Develop and implement strategies to enhance client retention and foster long-term loyalty.- Stay informed about market trends, industry developments, and competitors to provide insights and recommendations to clients.Qualifications- Bachelors degree in Business Administration, Marketing, Real Estate, or a related field.- Proven experience in customer relations or client management or after sale service within the real-estate industry.

Iti Holder Required Trade Electronics , Mechanical , Fitter , Machinist, Fresher or Experienced

1-2 Years Experience in service Electrical DBsCandidate must be able understand and speak Moderate English & Hindi.As the job will require interacting and installing at high end client homes, offices and hotels.Field Service job, for person preferably with a technical background (Diploma from govt. orautonomous college Preferred). Company will provide its own training for the products.Skills required: computer hardware /networking/programming are an added plus.

Performance Monitoring and Analysis:Monitor and analyze the performance data of solar energy systems using monitoring tools and software.Identify any deviations or issues in energy generation and system performance.Diagnose and troubleshoot technical problems related to solar panels, inverters, wiring, and other components.Fault Diagnosis and Repair:Respond to service calls and customer inquiries regarding system malfunctions or issues.Conduct thorough fault diagnosis to identify the root cause of system failures or performance issues.Repair or replace faulty components, such as inverters, sensors, wiring, or connectors.Test and validate system functionality after repairs or replacements.Customer Support and Communication:Provide technical support and guidance to customers regarding solar energy system operation, maintenance, and troubleshooting.Communicate effectively with customers, addressing their questions, concerns, and providing regular updates on service requests.Offer recommendations for system optimization and energy efficiency improvements.Documentation and Reporting:Maintain accurate records of service activities, including service reports, repair logs, and spare parts inventory.Document findings, diagnoses, and solutions for future reference.Generate service reports and submit them to the appropriate department

We are into kiosk system for this we need computer knowledge person and bike driving license and should be knowledge of car

Job Openings for 2 Service Engineer Jobs for Freshers in Delhi, having Educational qualification of : Diploma with Good knowledge in After Sales Service etc.

Job Openings for 2 Customer Support Executive Jobs with minimum 1 Year Experience in Najafgarh, having Educational qualification of : Higher Secondary,Secondary School,Vocational Course,Diploma,Advanced/Higher Diploma,Professional Degree,Other Bachelor Degree,B.A,B.C.A,B.Sc with Good knowledge in Customer Care, Service Marketing, Technical Services, Customer Service Operations, After Sales Service, Customer Support Engineer, SALES AND MARKETTING etc.

Sales support, lead generation, customer support, back office operation.

Educational Qualifications: Graduate of Bachelors Degree preferably in Engineering but open to any graduate of a Bachelors Degree with extensive customer service management experience in automotive, consumer durable or tyre industries.Position Description: This position has overall responsibility for developing Indian Customer Service strategy and ensuring its proper and consistent execution. The scope of responsibilities covers both the domestic business and the third-party export business.Principal Responsibilities: Lead Customer Service function of Client India. This will be achieved by benchmarking practices with leading consumer durable / auto companies and using technology tools like mobile apps to ensure seamless resolution of Issues and optimize customer satisfaction. Enhance team performance and productivity by strategic management of resources and process improvements.Customer Service operations: Leading the delivery of customer service to Client customers across regions through the Regional Customer Service team.Field Engineering:Technical Adjustment for all products and adherence to AOP.Ensure Focus test are done as per requirement of Q Tech / MarketingImprovements for minimizing adjustment losses & complaints exhibiting continuous improvements.Devise strategy around technical training on tyre inspections.Call Centre Management: Registration, allocation & tracking system for customers / Dealers / OEs.Create capability to converse in regional languages.Leverage call-centre for market insight through periodic dealer surveys etc.Dealer Satisfaction Achievement:Drive overall customer satisfaction metrics as measured by annual third-party survey.Develop and implement clear set of KPIs that take Client to the path of being the unquestioned leader in aftersales service for both PBUs.To achieve > 80% Dealer Satisfaction ratio through relevant and effective measures.Complaint Resolution Management:

Handling and resolving the day-to-day query of customers. Interacts effectively and professionally with others and able to initiate, establish and maintain highly is effective relationships with internal and external business contacts of various cultures. Identify Customers- needs and deliver Voice Service to the customers on Financial Products related queries and complaints. Receiving Calls from Customers both New and Existing and adding those calls to the CRM and assigning them to the correct individual in the organization. Cold Calling on Exiting Database provided by the company and generating leads to the existing sales force of the company and in turn earning incentives. Should have a laptop for the office work.